Novotel Düsseldorf City West

Hotels
•
Novotel
7.8 (1451 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , de
+49211520600

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for € 31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1451 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
Y
YAŞAR • solo_traveller • tr
10
2026-07-04 • via Nuitee
E
Emine • family_with_children • tr
9
Pros:

Odalar temiz, çalışanlar güleryüzlü ve yardımsever.Kahvaltısı çok güzeldi.
Otelin konumu çok güzel sakin bir bölge, merkeze gitmek için metro duraklarına yakın.

Cons:

Çocuklar için hazırladıkları yatağın yayları batıyordu, çocuklar rahat uyuyamadı.Tek eksisi buydu.

2026-06-30 • via Nuitee
S
Sari • solo_traveller • fi
8
Nice:)
2026-06-30 • via Nuitee
M
Marina • family_with_children • lv
10
Нормальный отель без излишеств
Pros:

Все отлично .

Cons:

Кондиционер первые дни не справлялся с жарой. Но там было аномально жарко 38-40. Потом стало хорошо.

2026-06-30 • via Nuitee
S
Susann • family_with_children • de
9
Schönes Hotel
Pros:

Kurztripp dafür super Hotel, Nähe zur Eventhalle war super.

2026-06-30 • via Nuitee
T
Thoss • solo_traveller • lu
7
War ganz ok aber Luft nach oben
Pros:

Die Lage war für mich ideal da ich in direkter Nähe ein Meeting hatte. Das Parkhaus war sehr praktisch. Die Betten waren sehr bequem.

Cons:

Der Kühlschrank hat nicht gekühlt. Die Klimaanlage hat nicht wirklich gekühlt und das bei 40 Grad.

2026-06-29 • via Nuitee
V
Vanessa • couple • de
9
2026-06-29 • via Nuitee
M
Mihnea • couple • ro
9
2026-06-29 • via Nuitee
D
Daryna • couple • de
8
2026-06-29 • via Nuitee
M
Michael • family_with_children • ch
7
Pros:

Front office staff während des checkouts am Morgen war tip top. Extrem zuvorkommend und hilfsbereit.

Cons:

Leider alles etwas in die Jahre gekommen, vor allem das Bad. Föhn klappte nicht, Seifenspender kaputt. Kleinigkeiten am Ende.

2026-06-28 • via Nuitee
S
Stanislaus • extended_group • de
9
Sonst alles gut!
Pros:

Alles war gut!

Cons:

Die Badewanne/Dusche kann man schon moderner gestalten!

2026-06-28 • via Nuitee
D
Dhananjay • family_with_children • de
10
Pros:

Good

2026-06-28 • via Nuitee
M
Mai • family_with_children • de
10
2026-06-28 • via Nuitee
A
Alexandra • solo_traveller • de
8
2026-06-27 • via Nuitee
かねまる • solo_traveller • de
8
2026-06-26 • via Nuitee
P
Paulina • solo_traveller • cl
9
Pros:

Cómoda habitación para familia de 4, amabilidad del personal y cercanía al transporte público.

Cons:

Lo único es que llegamos de noche app a las 11 am de un viernes y no habían opciones disponibles de comida ni algún lugar cercano donde comprar algo.

2026-06-25 • via Nuitee
M
Melanie • couple • de
8
Würde wir dort übernachten
Pros:

Sehr nettes Personal

2026-06-24 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-06-23 • via Nuitee
V
Vlad • solo_traveller • de
1
2026-06-22 • via Nuitee
T
Theresa • extended_group • de
10
2026-06-22 • via Nuitee