Novotel Düsseldorf City West

Hotels
•
Novotel
7.8 (1420 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for € 31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1420 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
A
Andrew-Jay • extended_group • hr
8
2026-05-23 • via Nuitee
M
Michael • solo_traveller • de
8
Gerne wieder. Das nächste Mal frage ich zuvor an ob es eine Lösung für meine Eigenheit geben könnte.
Pros:

Alle Mitarbeiter waren sehr freundlich.

Cons:

An den Kopfkissen könnte gearbeitet werden. Es standen zwar 2 verschiedene Exemplare zur Verfügung allerdings beide mit ähnlicher Härte und Höhe. Muss aber auch betonen, dass ich diesbezüglich einigermaßen empfindlich bin.

2026-05-19 • via Nuitee
S
Sascha • solo_traveller • de
10
2026-05-18 • via Nuitee
B
Bernard • solo_traveller • de
8
2026-05-18 • via Nuitee
M
Maria Iris • solo_traveller • ro
10
2026-05-17 • via Nuitee
Y
Yoko • family_with_children • jp
8
Pros:

They have really hood bathtub and room was spacious. The room facilities such as fridges, air conditions, bath room facilities were very well prepared.

Cons:

The shower pressure was a bit weak. But it’s only one thing I didn’t like about. Everything else was great!

2026-05-16 • via Nuitee
J
Jens • solo_traveller • de
5
Pros:

Bekannte Lage mit Tiefgarage

Cons:

Leider nicht die Ausstattung bekommen, wie an sich erwartet

2026-05-16 • via Nuitee
J
Jeetendra • family_with_children • de
8
2026-05-15 • via Nuitee
S
Sami • couple • fi
7
2026-05-13 • via Nuitee
A
Antje Susanne Büch • solo_traveller • at
6
Nettes hotel aber das Personal.....
Pros:

Die Frühstücksdamen waren super freundlich und zuvorkommend, gerade zu kindern

Cons:

Es wäre schön wenn das Personal (gerade am abend) netter zu Familien und vorallem Kinder ist, sowie nicht die kinder aus der Bar verweist !!!! Das ist nicht angebracht um dann auch noch anderen Gästen in negativen Kommentaren zu bestätigen. Absolut unprofessionell!!!!!!!!

2026-05-11 • via Nuitee
G
Gerben Middelkamp • extended_group • nl
7
Pros:

Net hotel. Op het moment dat wij er waren was het extreem rustig. De bar was s'avonds al om 21.00 uur gesloten

Cons:

Geen mogelijkheid om je elektrische auto op te laden in de parkeergarage. Daarbij vragen ze serieus geld voor het parkeren van je auto €45 per dag !

2026-05-05 • via Nuitee
K
Karina • family_with_children • at
8
2026-05-04 • via Nuitee
D
David André • couple • ch
10
2026-05-04 • via Nuitee
M
Modest • solo_traveller • be
10
2026-05-03 • via Nuitee
E
Enzo • extended_group • be
8
2026-05-03 • via Nuitee
D
Desiree • solo_traveller • nl
7
2026-05-02 • via Nuitee
H
Hans-Josef • solo_traveller • de
8
Pros:

Lage und Frühstück

Cons:

Parken zu teuer

2026-04-29 • via Nuitee
D
Daniel • solo_traveller • de
9
Schönes Hotel für einen Aufenthalt in Düsseldorf
Pros:

Die Sauna und das ruhige Zimmer und die gute Anbindung an das U-Bahn-Netz

2026-04-27 • via Nuitee
R
René • couple • ch
9
2026-04-27 • via Nuitee
A
Adria • couple • es
10
2026-04-27 • via Nuitee