Novotel Düsseldorf City West

Hotels
•
Novotel
7.8 (1508 reviews)
Niederkasseler Lohweg 179 , Düsseldorf , DE
+49 211 520600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
High parking costs
Inconsistent room facilities

Categories

Cleanliness
7.16
Mixed sentiments regarding cleanliness; issues with unsatisfactory hygiene noted.
Service
8.63
Friendly and accommodating staff consistently mentioned.
Location
8.17
Convenient location referenced but some comments about distance to attractions.
Room Quality
7.62
Comments reflect decent room conditions; issues with facilities reported.
Amenities
7.65
Basic amenities available; some complaints about additional charges.
Value for Money
7.11
Concerns raised about price relative to the quality of stay.
Food and Beverage
8.16
Breakfast received positive feedback, but prices raised concerns.
Overall Experience
7.93
Overall experience noted as satisfactory, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:37

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our spa featuring a sauna and fitness studio, perfect for unwinding after a busy day exploring Düsseldorf.

Delicious Dining Experience
Savor Mediterranean delicacies at NOVO² restaurant and enjoy a wide selection of drinks at the bar. During summer, dine al fresco on the terrace for a memorable experience.

Convenient Amenities
Stay connected with free Wi-Fi, catch up on your favorite shows with cable TV, and keep your beverages cool with the in-room refrigerator. Plus, with on-site parking and easy access to public transport, exploring the city is a breeze.

Experience comfort and convenience at Novotel Düsseldorf City West. Book now for an unforgettable stay!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

7.8
Based on 1508 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
S
Shinsuke • solo_traveller • jp
8
2026-09-15 • via Nuitee
S
Silvia • solo_traveller • de
7
Preis/Leistungsverhältnis passt in diesem Hotel!
Pros:

Nettes Personal insbesondere an der Rezeption.
Das Frühstücksbuffet hatte eine tolle Auswahl. Leckere Speisen!
Tiefgarage direkt unter dem Hotel mit bequemen Zugang.
Schöne und dicke Handtücher - ist leider nicht immer der Fall.

Cons:

Im Frühstücksraum war die Klimaanlage zu kalt eingestellt. Die Zimmer und das Hotel sind soweit in Ordnung aber an der einen oder anderen Stelle fehlt einfach die Liebe zum Detail. Mit wenigen Handgriffen könnte man alles noch etwas liebevoller gestalten. Die Matratze war leider nicht gemütlich und schon etwas durchgelegen und das Kissen viel zu hart.

2026-09-14 • via Nuitee
B
Benjamin • couple • de
8
Insgesamt ein schöner Aufenthalt. Gerne wieder.
Pros:

Lage. Frühstück. Personal

Cons:

Bett etwas unbequem. Nur eine Decke für zwei Personen.
Kopfkissen nicht komfortabel

2026-09-04 • via Nuitee
M
Marco • family_with_children • de
7
Cons:

Das Frühstück war viel zu teuer

2026-09-04 • via Nuitee
S
Schmidt • solo_traveller • de
8
Pros:

Personal sehr freundlich, Frühstück ist sehr gut

Cons:

Das Angebot an Essen im Restaurant ist sehr überschaubar und extrem teuer

2026-09-04 • via Nuitee
M
Michiele • family_with_children • de
10
2026-08-31 • via Nuitee
G
Giovanni • couple • be
10
2026-08-30 • via Nuitee
F
Fabienne • family_with_children • de
8
2026-08-26 • via Nuitee
C
Christian • solo_traveller • de
4
2026-08-25 • via Nuitee
H
Hussam • solo_traveller • de
8
2026-08-24 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-08-23 • via Nuitee
A
Ayşe • family_with_children • tr
10
2026-08-21 • via Nuitee
M
Marius • extended_group • de
6
2026-08-20 • via Nuitee
Ümit • family_with_children • tr
7
2026-08-18 • via Nuitee
Ümit • family_with_children • tr
7
2026-08-18 • via Nuitee
T
Tatiana • family_with_children • es
9
Pros:

Wonderful, responsive staff! Excellent, heartily prepared restaurant dishes, very tasty!

2026-08-17 • via Nuitee
M
Michaela • solo_traveller • de
8
Sehr zufrieden
Pros:

Alles Super gewesen !

2026-08-16 • via Nuitee
C
chikako • solo_traveller • de
10
Pros:

Free water at lobby

2026-08-15 • via Nuitee
J
Jose Carlos • solo_traveller • de
8
Wir sehen uns wieder bald
Pros:

Lage und Komfort. Das Zimmer in sich war ziemlich neu, schöne bequeme Möbel.

Cons:

Die Badewanne war ziemlich veraltet und hatte Kalkspüren

2026-08-13 • via Nuitee
G
Gabriella • solo_traveller • at
8
2026-08-10 • via Nuitee