Sandman Hotel Edmonton West

Hotels
Sandman Hotel Group
7.6 (1167 reviews)
17635 Stony Plain Road , Edmonton , ca

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and quiet
Friendly staff
Good deal for the price
Great location
Cons:
Small room size
Uncomfortable beds
Pool closed early
Understaffed

Categories

Cleanliness
7.18
Several mentions of cleanliness being good, but complaints about soft beds and broken facilities.
Service
7.65
Friendly staff was noted, although there were some complaints about front desk interactions.
Location
8.19
Many reviews praised the location as ideal and convenient.
Room Quality
6.64
Complaints about small room size and bed comfort.
Amenities
7.67
Positive mentions of the pool and balcony options, though some amenities had issues.
Value for Money
8.13
Some reviews highlighted good deals and value but criticized some aspects of room size.
Food and Beverage
7.68
Breakfast options were positively mentioned along with the convenience of Denny’s.
Overall Experience
7.65
Mixed feelings overall but generally positive with specific elements drawing praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:00

Property Description

Luxurious Amenities

This Sandman Hotel in Edmonton, Alberta offers a luxurious experience with an indoor pool, hot tub, and free WiFi in all guest rooms.

Convenient Facilities

Guests can enjoy the convenience of having desks, coffee makers, and ironing facilities in their rooms. The hotel also provides access to a gym and business center.

Delicious Dining Options

Indulge in a culinary experience at the on-site CHOP restaurant, serving mouthwatering steaks, fresh seafood, and cocktails.

Book your stay at Sandman Hotel Edmonton West for a perfect blend of comfort, convenience, and culinary delights.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Hot tub/jacuzzi is closed from 2026-06-14 until 2026-05-26

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1167 reviews
Cleanliness: 7.18
Service: 7.65
Location: 8.19
Room Quality: 6.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
G
George family_with_children ca
8
2026-05-14 via Nuitee
P
Peter solo_traveller ca
5
Pros:

Location
Friendly staff
Pool

Cons:

No elevator
Room small
Washroom small
No tub

2026-05-12 via Nuitee
C
Carolin couple ca
8
Great staff, clean room
Pros:

Staff at front desk were awesome

Cons:

Air conditioner was noisy

2026-05-12 via Nuitee
H
Haley family_with_children ca
5
The stay was ok for one night but I wouldn’t stay for longer periods
Pros:

The kids loved the pool

Cons:

We got put on the main floor near the pool and it was extremely loud. The room also wasn’t super clean.
For the price we paid, which was over $200 for one night, I would have expected a more updated, quiet space to relax.

2026-05-11 via Nuitee
A
Andrew couple ca
8
Definitely will be going back when returning to the area
Pros:

Good location to lots of choices

2026-05-11 via Nuitee
C
Courtney extended_group ca
10
2026-05-11 via Nuitee
S
Shaniece family_with_children ca
5
2026-05-09 via Nuitee
L
Luke couple ca
7
2026-05-08 via Nuitee
A
Avery family_with_children ca
10
2026-05-05 via Nuitee
M
Mathew family_with_children ca
8
Decent hotel, good location.
Cons:

Didn't like some drugged out guy throwing up all over the hallway on our floor in the middle of the night getting security and cops involved.

2026-05-04 via Nuitee
E
Ely solo_traveller ca
1
Pros:

Bed was comfy

Cons:

Pool was loud and overcrowded, with a ton of people's skins cells floating in the hot tub and visible.

The Tower only had an elevator to get in and out of the floors besides the third floor, which connected to the main building. It would go all the way down or up before stopping at your required floor. And when one of the elevators broke, security wouldn't even let us use the emergency exit stairs to escape our floor. Ridiculous design.

There was candy on the floor crushed for bith days we were there. Clearly nobody cleaned the hallways.

2026-05-04 via Nuitee
X
xiaoling couple ca
1
2026-05-04 via Nuitee
C
Carolin solo_traveller ca
9
Pros:

The service, I booked my rooms separately by mistake and the girls at the front desk fixed so I did not have to pack up and move rooms

Cons:

Tight parking lot

2026-05-03 via Nuitee
L
Leona solo_traveller ca
10
Pros:

The location and the amazing staff

Cons:

Nothing

2026-04-28 via Nuitee
G
George family_with_children ca
8
2026-04-28 via Nuitee
D
Debbie solo_traveller ca
9
Pros:

It was easy to get to and clean

Cons:

Nothing

2026-04-28 via Nuitee
R
Roxanne couple ca
10
Comfortable and close to what was needed.
Pros:

Close to everything

Cons:

The room was small for the price

2026-04-26 via Nuitee
R
Rittenhouse couple ca
8
Relaxing getaway
Pros:

Price, hot tub and pool, cozy room

Cons:

The hot tub water was a little merky

2026-04-21 via Nuitee
M
MIKE couple ca
6
2026-04-20 via Nuitee
J
Joanne couple ca
3
2026-04-20 via Nuitee