Holiday Inn York City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (7336 reviews)
City Centre, 53 Piccadilly , York , gb
+441904559000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Cons:
Cleanliness issues
Unresponsive service

Categories

Cleanliness
7.84
Multiple reviews indicate issues with cleanliness, including dirty linens and unclean rooms.
Service
9.81
While some staff were noted as polite, there were concerns regarding unhelpful service during critical situations.
Location
9.85
The hotel is well placed near the city centre, making it convenient for guests.
Room Quality
7.8
Concerns about room cleanliness and heating issues noted in several reviews.
Amenities
9.33
Standard facilities mentioned, but no specific complaints.
Value for Money
9.29
Some guests felt the prices did not reflect the service quality.
Food and Beverage
6.84
Significant complaints about breakfast availability and quality, leading to a low score.
Overall Experience
8.81
Despite various issues, some guests still appreciated aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 19:03

Property Description

Modern Hotel within Historic City Walls

The Holiday Inn York City Centre offers a modern stay within the historic city walls. Stylish Rooms with Convenient Amenities include air conditioning, flat-screen TVs, and free WiFi. Guests can enjoy a delicious breakfast at the on-site restaurant and relax with light snacks at the cocktail bar.

Convenient Room Features

The rooms are equipped with hairdryers, tea/coffee-making facilities, and walk-in power showers with complimentary toiletries. Flexible Room Options cater to different needs, including disabled rooms, interconnecting rooms, and double rooms with twin beds. Some double rooms even have a sofa bed for families.

Ideal Location and Services

With 24-hour room service and nearby parking options, the hotel ensures a comfortable stay. Explore York Easily as the hotel is close to major attractions and transportation hubs. Book now for a memorable stay at Holiday Inn York City Centre.

Important information:

Please note Holiday Inn York City Center does not have a restaurant, but a selection of light snacks is available in the lobby area from the lounge menu.

Please note that a credit or debit card pre-authorization will be run on arrival to cover for any extra costs.

Hotel has elevator maintenance planned from 01st Jan 2024 until 31st Jan 2024 during this period none of the elevator will not work in the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 7336 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 7.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 6.84
Overall Experience: 8.81
H
Heather • solo_traveller • gb
10
Pros:

I liked how close it was to the city centre. The room was spacious and clean.

2026-07-04 • via Nuitee
S
Svetlana • couple • il
7
מלון נחמד, נקי, נמצא במקום טוב במרכז העיר.
Pros:

מקום מרכזי , נוח לטיול בעיר. נקי. מיטות נוחות.

Cons:

חניה מעט רחוקה ובתשלום
ארוחת בוקר יחסית דלה

2026-07-04 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Location, a five minutes walk to the Barbican concert venue.

A nice enough room for one night

Cons:

The view of a brick wall outside of my room.

The room safe didn't reprogram no matter how many times I tried to set it !

2026-07-04 • via Nuitee
T
T • couple • gb
8
Good location, very clean, staff polite & friendly.
Pros:

Clean & well located.

Cons:

Bed was a little small & little extra milk would be good.

2026-07-04 • via Nuitee
N
Nikki • couple • gb
9
2026-07-04 • via Nuitee
S
Sari • solo_traveller • tr
10
Pros:

Çalışanların güleryüz ve nezaketi, tesisin temiz ve konforlu olması, merkeze yakınlığı

2026-07-04 • via Nuitee
R
Roy • extended_group • gb
6
It was okay fomehat we wanted, but nothing special. We has a good sleep, we ate & drank at other places.
Pros:

It was in the centre of York, opposite a wetherspoons which was handy. The breakfast was good

Cons:

Only one lift and it was very slow, we were on the 5th floor, so not so good.

2026-07-04 • via Nuitee
U
Umut • family_with_children • mt
9
Pros:

Tesisin lokasyonu harikaydı

Cons:

Çok dardı

2026-07-04 • via Nuitee
P
Pam • couple • gb
8
Good clean hotel within 2 minutes walk of the Barbican theatre
Pros:

Clean and good location

Cons:

Breakfast expensive

2026-07-03 • via Nuitee
G
gillian • extended_group • gb
8
We had a lovely time at York Races and the hotel was in a great central location
Pros:

Great central location

2026-07-03 • via Nuitee
W
wasafiri • solo_traveller • be
7
Ok
Pros:

Verblijf ok

Cons:

We hadden kamer met deur die in verbinding stond met andere kamer waardoor het geluid van de tv storend was 's avonds en ons wekte om 6.30 uur.

2026-07-03 • via Nuitee
T
Tamzin • couple • gb
9
Pros:

I enjoyed the quietness at night despite being in a city and also the closeness to the shambles and key areas. The cleanliness was incredible too.

Cons:

A thinner duvet might have been preferred and we could not open our window. But otherwise pretty good and we would stay again. Also streaming services on the tv.

2026-07-03 • via Nuitee
A
Allison • couple • gb
8
2026-07-03 • via Nuitee
K
Kev • solo_traveller • gb
9
2026-07-03 • via Nuitee
A
Anita • couple • gb
9
2026-07-03 • via Nuitee
J
Jennifer • solo_traveller • gb
1
2026-07-02 • via Nuitee
J
Janine • couple • gb
9
2026-07-02 • via Nuitee
C
Cemail • couple • tr
1
2026-07-02 • via Nuitee
M
Maureen • couple • gb
10
Great city great hotel what’s more to say 😊
Pros:

Location and the whole experience

Cons:

Think a fridge in the room would have been good

2026-07-02 • via Nuitee
F
Federica • couple • it
10
2026-07-02 • via Nuitee