Leonardo Royal Hotel Birmingham

Hotels
•
Leonardo Hotels
8.6 (20000 reviews)
245 Broad Street , Birmingham , GB
+44 121 606 9000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Cleanliness concerns
Room heating issues

Categories

Cleanliness
7.24
Multiple reviews mentioned cleanliness issues, including dirty glasses and overall hygiene concerns.
Service
9.21
Many comments praised the staff for being friendly and helpful.
Location
9.25
The hotel is well-located with easy access to the arena and restaurants.
Room Quality
8.2
Mixed feelings; while the room layout and decor were appreciated, issues with heating affected comfort.
Amenities
8.73
Amenities were noted as good but not explicitly detailed in the reviews.
Value for Money
8.69
General sentiment indicates reasonable prices for the quality provided.
Food and Beverage
8.74
No specific comments, thus rated as standard quality for this hotel tier.
Overall Experience
8.71
While there were some issues, guests indicated a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Central Location near Key Attractions

Leonardo Royal Hotel Birmingham, formerly Jurys Inn, is ideally situated within 150 metres of the International Convention Centre and the Arena Birmingham. Located on Broad Street, it is also a stone's throw away from Brindley Place and the National Sea Life Centre.

Comfortable Rooms with Modern Amenities

The spacious rooms at Leonardo Royal Hotel Birmingham boast Dream beds, flat-screen TVs, air conditioning, and work areas. Guests can enjoy complimentary Wi-Fi, tea/coffee facilities, and luxurious spa toiletries in the bathrooms.

Convenient Dining Options and Services

Indulge in delicious meals at the on-site restaurant and grab light bites at the bar. With a 24-hour reception and dry cleaning/laundry facilities, the hotel ensures a hassle-free stay for all guests.

Book your stay at Leonardo Royal Hotel Birmingham for a memorable experience in Birmingham!

Important information:

Due to extensive roadworks in the city, guests are advised to allow extra journey time when traveling to the hotel.

The property will offer a 15% discount in the Qpark car parks. For more information please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
M
Melissa • extended_group • gb
9
Good value for money, good location for walking around the town
Pros:

Beds are super comfy, really good value for money. stayed here before which is why i opted to stay again.
Locations good just driving in is a bit of a pain with one way systems and clean air charges etc.

Good location for walking to bars and food etc

Cons:

Just driving into the hotel, one systems (i am aware this is something you dont have any control over this)

2026-10-31 • via Nuitee
H
Helen • family_with_children • gb
10
Great hotel and perfect location
Pros:

Location. Rooks were big and spotlessly clea

Cons:

Rooms were immaculate apart from the bathroom door that needs replacing due to peeling paint and wood that looks to be falling apart. I could hear the music from the nearby clubs but that's to be expected with the location

2026-10-31 • via Nuitee
A
ALee1903 • family_with_children • gb
10
Excellent sray
Pros:

Everything was great from arrival & the way we were welcomed by the duty manager Richard who was warm, welcoming, informative, friendly & keen to make us feel comfortable. Room was great with a good view of city & canal. Breakfast was yummy. When we return to Birmingham we will most definitely book again. Thank you for a great stay.

2026-10-31 • via Nuitee
D
David • solo_traveller • gb
9
2026-10-31 • via Nuitee
J
Jean • extended_group • gb
10
Fabulous Staff
Pros:

The location of the hotel was perfect for our event at The Symphony Hall and also for bars and restaurants. All the staff at the hotel were extremely friendly and helpful. Reception staff at check in and check out, restaurant staff and domestic staff were so helpful and always with a smile. We were a family of 5 and had 3 separate rooms. The rooms were spotlessly clean and comfortable. Breakfast room was busy in the morning but again the staff were hard working and kept it all running smoothly, again with a smile. We all agreed we would definitely stay again!

Cons:

Nothing that I can think of.

2026-10-31 • via Nuitee
M
Melanie • couple • gb
9
Great location
Pros:

Great location!

Cons:

Was just missing 1 big towel-
Apart from that was perfect. Great price

2026-10-31 • via Nuitee
J
John • couple • gb
3
We will never use this hotel again due to what we experienced.
Pros:

It’s located close to Brindly place and the Arena.

Cons:

We had 2 double beds and the one bed had dirty sheets. The prices of snacks were robbery, nearly 6 pounds for a packet of chocolate and nearly 4 pounds for a packet of walkers crisps, the small bag! The room we were allocated was close to Broad Street and the noise was horrendous! The breakfast was very poor and the Weatherspoons down the road would have been a better choice.

2026-10-31 • via Nuitee
L
Leanne • couple • gb
8
2026-10-31 • via Nuitee
L
Lisa • extended_group • gb
10
2026-10-31 • via Nuitee
T
Teresa • extended_group • gb
10
Great location, spacious hotel, friendly staff
Pros:

Location is fab for Utilita Arena. I was pleasantly surprised with the spacious room we had ( 3 adult room) We were nicely welcomed at check in with a glass of Prosecco and some cake. Staff was very friendly throughout the stay. Breakfast was very nice with a variety of options. Thank you, Will definitely go back!

Cons:

Service at the bar Friday night was very slow

2026-10-31 • via Nuitee
G
Glen • couple • gb
9
Very comfortable stay - thank you so much.
Pros:

Centrally located. Clean - excellent cleaning staff. Very comfortable rooms - with large beds, super powerful and hot shower, fresh coffee replenished daily.

Cons:

Lifts were so slow. Limited vegan breakfast options.

2026-10-31 • via Nuitee
B
Bernt • solo_traveller • se
9
2026-10-31 • via Nuitee
V
Vicky • couple • gb
10
Great location, amazing
Pros:

Great

Cons:

Nothing

2026-10-31 • via Nuitee
J
james david • couple • gb
9
Excellent hotel, great staff, great location, excellent restaurant and bar. Simply nothing to dislike.
Pros:

Everything

Cons:

Nothing

2026-10-31 • via Nuitee
T
Tugyan • couple • gb
10
2026-10-31 • via Nuitee
T
Thandiwe • couple • gb
10
Pros:

The staff and the place was 10/10

Cons:

Nothing

2026-10-31 • via Nuitee
K
Kris • family_with_children • gb
7
Pros:

Location and price

Cons:

Broken things in the room,

2026-10-31 • via Nuitee
K
karen • couple • gb
9
2026-10-31 • via Nuitee
J
Jenny • couple • gb
8
2026-10-31 • via Nuitee
G
Gary • couple • gb
5
Poor upper management they didn’t bother to address my concerns
Pros:

Friendly staff

Cons:

There refusal to honour my advantage membership discount on food and drink , and they didn’t clean our room

2026-10-31 • via Nuitee