Holiday Inn Express Southampton West by IHG

Hotels
Holiday Inn Express
8.1 (4185 reviews)
Adanac Park, Redbridge Lane , Southampton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Breakfast quality
Location issues
Cleanliness concerns

Categories

Cleanliness
7.74
Generally clean but mentioned some cleanliness issues.
Service
8.71
Staff described as friendly, helpful, and attentive.
Location
7.75
Location is often described as out of the way.
Room Quality
8.2
Rooms are generally comfortable but some issues with size.
Amenities
7.73
Limited amenities mentioned, no gym, and breakfast was a concern.
Value for Money
8.19
Good value for the price, but some amenities lacking.
Food and Beverage
7.74
Breakfast quality events brought complaints.
Overall Experience
8.71
Overall good experience with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Modern Accommodation with Free Parking

The Holiday Inn Express Southampton, conveniently located near the M271 and M27 motorways, offers modern rooms with en-suite power showers, flat-screen TVs, and work desks. Accessible rooms are also available for added convenience.

Meeting Rooms with Natural Daylight

The hotel features 2 meeting rooms with natural daylight, perfect for business gatherings or events.

Complimentary Buffet Breakfast and On-Site Dining

Guests can enjoy evening meals and drinks at the on-site bar, along with a complimentary buffet breakfast offering a variety of Continental and cooked options each morning.

Book your stay at Holiday Inn Express Southampton to explore the city center, Cruise Terminal, Isle of Wight, New Forest, and West Quay shopping center conveniently. Don't miss out on the opportunity to stay just 7 miles away from Southampton Airport.

Important information:

Guests enjoy a discount on day passes for the local David Lloyd leisure club.

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

Please note that when the sofa bed is in use in the Double Room with Sofa Bed, the room cannot accommodate a cot.

The hotel does not have air conditioning, but a fan is provided in every room. If you prefer lighter bedding in your room, please contact the hotel.

The name on the credit card used for the booking must be presented upon check-in.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please inform the property in advance of your stay if you plan to bring a pet.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4185 reviews
Cleanliness: 7.74
Service: 8.71
Location: 7.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
M
Melanie family_with_children gb
8
Good option for a night's stay
Pros:

The staff were the best thing about this hotel. It was busy and they were all really calm and helpful with smiles on their faces at all times.

The hotel itself was OK, pretty basic, no little touches that would have made it better than ok.. A little out of town and expensive with taxi costs for us.

Cons:

I think it's quite expensive for what I would say is a 3 star at best. That said, it's perfectly fine for a one night stay. Beds not particularly comfy and wouldn't want to stay more than a night.

2026-05-31 via Nuitee
C
Colin solo_traveller gb
8
2026-05-30 via Nuitee
A
Andrii Lysenko solo_traveller gb
10
Лучшая команда! Спасибо городу 🥰
Pros:

Я в шоке от дружелюбности, клиентоориентирования! Лучший персонал, смена. Все умнички!!!

Cons:

Все ок

2026-05-30 via Nuitee
L
Louise couple je
6
Pros:

Clean and comfortable

Cons:

Would perhaps stay more central next time but not saying I would not stay here again

2026-05-30 via Nuitee
L
L123456789*" solo_traveller gb
6
Great location if coming down for cruise ships, but if you want luxury & comfort this isnt the place
Pros:

Staff fantastic. Very friendly.
Ideal location to stay for cruise ports the next morning. 15 min drive into town. Good breakfast too.

Cons:

Hard beds, boiling hot at night...we were sweating with no covers on and there is no aircon. Opened window but was like sleeping on the hard shoulder with the traffic noise.

2026-05-30 via Nuitee
A
Andrii Lysenko solo_traveller gb
10
Лучший готель!
Pros:

Все отперсонала, еды до обслуги

Cons:

Все ок

2026-05-30 via Nuitee
B
Bradders2 solo_traveller gb
9
2026-05-30 via Nuitee
A
ARSHAD solo_traveller gb
7
Pros:

Clean

Cons:

-

2026-05-29 via Nuitee
E
Elizabeth family_with_children gb
2
Pros:

toilet unclean bathroom unclean bedroom uncomfortable

Cons:

as above

2026-05-29 via Nuitee
S
Sarah couple gb
10
Perfect place for a night stay
Pros:

Everything

Cons:

Nothing

2026-05-28 via Nuitee
R
Richard solo_traveller gb
7
Pros:

Easy access for mobility issues and walk in shower

Cons:

Quite noisy at times and can hear noises from next door neighbours etc

2026-05-28 via Nuitee
P
Primrose solo_traveller gb
8
2026-05-28 via Nuitee
R
Richard couple gb
7
Convenient location was the main reason for using this Hotel
Pros:

It met our expectations

Cons:

Nothing

2026-05-28 via Nuitee
M
mark couple gb
10
Very pleasant
Pros:

Clean

Cons:

Nil

2026-05-27 via Nuitee
T
Theresa couple gb
10
2026-05-26 via Nuitee
S
Susan solo_traveller gg
10
Pros:

The staff were exceptional and very helpful

Cons:

Nothing

2026-05-26 via Nuitee
S
Sandra solo_traveller gb
10
Pros:

Staff were especially welcoming and accommodating. Its seems that our reservation was double booked, hotel was completely sold out. Luckily, cancellation came in and staff member has ensured we have a rooms to stay. Communication was great and any questions we had were answered straight away.

Cons:

N/A

2026-05-25 via Nuitee
I
Ianto couple gb
8
2026-05-25 via Nuitee
S
Stuart solo_traveller gb
8
Pros:

Very helpful staff
Plenty of parking
Great Breakfast
Rooms in great condition.

Cons:

No option for air conditioning adjustments

2026-05-25 via Nuitee
R
Rose solo_traveller gb
6
Overall, it was a great weekend. Not the best total but would say that again if we had a different room.
Pros:

Location was good. It was only a 15 minute ride to Peppa Pig world. The WestQuay shopping Centre was really good has a lot of variety of restaurants and Great shops. The breakfast was good, had a good variety. Reception staff was very friendly.

Cons:

I didn’t like that the window view was literally the top roof of the building below. There was some sort of extractor fan that was very noisy on top of that Roof.

I didn’t like that the sofa bed had the metal fixture showing on the side, especially with a young child three years old. He kept trying to put his foot on it to stand and hurt himself a few times. I thought that was quite dangerous. I did request for a cot too but that wasn’t provided. But in all fairness with the sofa bag out alongside the double bed, they wouldn’t have been any room for the cot.

2026-05-25 via Nuitee