Holiday Inn Express Southampton West by IHG

Hotels
•
Holiday Inn Express
8.1 (4405 reviews)
Adanac Park, Redbridge Lane , Southampton , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Breakfast quality
Location issues
Cleanliness concerns

Categories

Cleanliness
7.74
Generally clean but mentioned some cleanliness issues.
Service
8.71
Staff described as friendly, helpful, and attentive.
Location
7.75
Location is often described as out of the way.
Room Quality
8.2
Rooms are generally comfortable but some issues with size.
Amenities
7.73
Limited amenities mentioned, no gym, and breakfast was a concern.
Value for Money
8.19
Good value for the price, but some amenities lacking.
Food and Beverage
7.74
Breakfast quality events brought complaints.
Overall Experience
8.71
Overall good experience with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Modern Accommodation with Free Parking

The Holiday Inn Express Southampton, conveniently located near the M271 and M27 motorways, offers modern rooms with en-suite power showers, flat-screen TVs, and work desks. Accessible rooms are also available for added convenience.

Meeting Rooms with Natural Daylight

The hotel features 2 meeting rooms with natural daylight, perfect for business gatherings or events.

Complimentary Buffet Breakfast and On-Site Dining

Guests can enjoy evening meals and drinks at the on-site bar, along with a complimentary buffet breakfast offering a variety of Continental and cooked options each morning.

Book your stay at Holiday Inn Express Southampton to explore the city center, Cruise Terminal, Isle of Wight, New Forest, and West Quay shopping center conveniently. Don't miss out on the opportunity to stay just 7 miles away from Southampton Airport.

Important information:

Guests enjoy a discount on day passes for the local David Lloyd leisure club.

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

Please note that when the sofa bed is in use in the Double Room with Sofa Bed, the room cannot accommodate a cot.

The hotel does not have air conditioning, but a fan is provided in every room. If you prefer lighter bedding in your room, please contact the hotel.

The name on the credit card used for the booking must be presented upon check-in.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please inform the property in advance of your stay if you plan to bring a pet.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4405 reviews
Cleanliness: 7.74
Service: 8.71
Location: 7.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
G
Gardner • solo_traveller • gb
10
Comfy stay
Pros:

Staff were very helpful on arrival - there was some issue checking in/room not ready but we had complimentary drinks while waiting. I had requested a twin but had a family room & when I asked for bedding for the sofa bed, the lovely lady on reception came up and made the bed up, even offering a mattress topper if it wasn't comfortable enough. Breakfast was fresh & plenty of options.

Cons:

Thankfully I managed to get a blue badge parking space but I only saw 4 which seemed not enough for the size of the hotel.

2026-09-19 • via Nuitee
K
Korosh • solo_traveller • gb
7
2026-09-19 • via Nuitee
A
Angela • couple • gb
4
Pre cruise
Pros:

Ease of getting the items. It’s good that children are not allowed unsupervised too.

Cons:

Rooms are now very much past their best. There Were dusty surfaces and very damaged soft furnishings. Hotel rooms in need of a re furb now.

2026-09-18 • via Nuitee
J
Jane • couple • gb
9
Clean and convenient distance to the cruise terminal
Pros:

Polite staff

Cons:

Nothing

2026-09-18 • via Nuitee
C
Carol • couple • gb
6
Comfortable pre cruise stay
2026-09-17 • via Nuitee
D
David • couple • gb
8
2026-09-17 • via Nuitee
R
Rick • couple • au
5
There are viable alternatives.
Pros:

Location to the Isle of Wight Ferry was 20 mins away and for one night in transit it worked.

Cons:

The room and hotel quality was not commensurate to the rate paid. Breakfast crockery had been poorly washed was dirty and food scraps attached. No bedside power points for CPAP machines.

2026-09-17 • via Nuitee
R
Rocinska • family_with_children • gb
7
Pros:

Nice bed and shower.

Cons:

No proper dinner, only burgers and crisps. Overpriced anyway.

2026-09-16 • via Nuitee
J
Jan • solo_traveller • nl
9
Heel netjes, niet duur, schitterend ontbijt.
Pros:

schitterend ontbijt, zeer netjes, niet duur

Cons:

Er is wat weinig te doen in de buurt. gelukkig is er een restaurant in de buurt want het diner menu van dit hotel is magertjes.

2026-09-16 • via Nuitee
H
Huw • couple • gb
9
2026-09-16 • via Nuitee
B
Brian • solo_traveller • ie
9
Ideal hotel if travelling around the area. Free parking is a bonus. Food is very good.
Pros:

Ideal location, free parking, great food and pleasant staff.

Cons:

Building exterior looking dated.

2026-09-14 • via Nuitee
L
Louise • couple • gb
9
Clean hotel and convenience to docks
Pros:

Convenience, great value for money, staff so friendly

Cons:

Bedrooms need air conditioning and would have been nice to have some comfy seats for a drink in the evening instead of only having the breakfast tables to sit at

2026-09-14 • via Nuitee
H
Helen • solo_traveller • gb
6
2 double beds sold, 1 bed and 1 sofa bed in room. Customers beware!
Pros:

This hotel is perfectly ok, the bed was comfy and the room clean. The car parking was fine, and the room facilities for one person were good.

Cons:

What we didn't like was that the room was booked for 2 adults and we were promised 2 double beds, but the room only had one double bed and a sofa bed that had to be made up yourself. This was NOT what Booking.com sold us. We bought a room with 2 double beds in it - it was to be a father and son trip (both over 6 foot tall) and so 2 double beds were booked in one shared room. I'm writing this review to make people aware - all you get is ONE double bed and a sofa bed which after a 7 hour journey is NOT good enough. Room was clean and comfy but definitely over-sold.

2026-09-14 • via Nuitee
K
Kristine • solo_traveller • gb
10
2026-09-11 • via Nuitee
G
Georgina • solo_traveller • gb
8
2026-09-10 • via Nuitee
N
Nicoleta • solo_traveller • gb
10
5 Stars!
Pros:

Staff - polite, friendly, smiling
Room - spotless, so clean & fresh smell
Food - delicious
Price - the best
Location - great

2026-09-10 • via Nuitee
M
Mandy • family_with_children • gb
10
Good value easy access
Pros:

Good access to port

Cons:

Nothing

2026-09-10 • via Nuitee
G
Gary • solo_traveller • gb
7
Pros:

All good

Cons:

All

2026-09-10 • via Nuitee
L
Lester • solo_traveller • us
10
Pros:

Staff was extremely friendly and helpful. Rooms were as expected and clean

2026-09-09 • via Nuitee
C
Claire • family_with_children • gb
10
Would defo stay again
Pros:

Friendly staff. Clean and comfy. Breakfast was nice

2026-09-08 • via Nuitee