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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location for Exploring
Holiday Inn Express Lichfield is the perfect base to explore nearby attractions such as Drayton Manor Theme Park, Lichfield Cathedral, and more. Located near major transport links, including Birmingham Airport and NEC.
Comfortable Rooms with Modern Amenities
Enjoy en-suite rooms with power showers, free WiFi, and flat screen TVs with Freeview. The hotel also offers a lounge/bar, 24-hour Pizza Menu, and complimentary continental breakfast for all guests.
Meeting Facilities and Business Services
With two meeting rooms and easy access to the city center, M6 Toll, and Lichfield Train Station, the hotel is ideal for both leisure and business travelers.
Ready to experience comfort and convenience at Holiday Inn Express Lichfield? Book your stay now!
If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.
Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.
Please note that cash payments are not allowed.
Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Breakfast very good.
Carpets and sofa in rooms marked, need attention
Toilet hinges not the cleanest.
Otherwise Good experience
Nice and clean, friendly staff.
The beds are REALLY uncomfortable
Location
Bar
Almost everything
Location and staff
Awful smell for the 16hrs we were there. Worst in the car park but it was in the hotel too. It smelt like pig manure. Also there was a different awful smell but the bins round the back.
No AC only a small fan that was next to useless so no chance of sleeping in the heat.
Bathroom needs a good clean. One socket didn’t work.
Breakfast good, could maybe expand choice for fresh fruits & yoghurts
Bar prices too expensive
Comfortable bed,room good,location to other food outlets,parking facilities
Price of food and drink,no air con.
Location great, staff really good, great breakfast
There was nothing we didn’t like
Were we just judging this hotel on the room only, it would score much higher. However, a stay isn't about the room only.
We checked in and the room was ready, which is always good. The room was an Accessible Room and it was comfortable and had all we needed. If it had one fault, it was in the bathroom, where once you had a shower and the floor in the wet room was wet it was lethal, akin to an ice skating rink.
We choose to eat in the restaurant as we didn't want to venture too far and we could only see fast food restaurants near by, with hindsight we should have gone to McDonalds. The food was bad. The Pizza was burnt in part and lacking in cheese. The Beef Pie was Gluten Free and therefore you needed a kanga-hammer to get through the pastry. Once you had done that, the pie was OK, but the chips were inedible. We had asked what time food was served and we were told 6.00pm. When we arrived at 6.00pm, the restaurant full was virtually full and most people were at least half was through a meal.
Breakfast wasn't much better, the scrambled egg was either a big solid slab or a runny mess. The Hash Browns, a bit like the chips, had been at dinner.
Bearing all this in mind, the most upsetting thing was the lack of flexibility on a late check out request. My husband is a Diamond Elite Member and that allows check out at 2.00pm, if available. We have been given 2.00pm many times and sometimes even 4.00pm. On this occasion we asked for 2.00pm and were told no. We explained we were going to a funeral and wanted to leave our bags and come back and change. My husband is a wheelchair user and changing in a small space is not possible. Travelling in funeral clothes would be uncomfortable, as we had a long onward journey to Liverpool. We were told no one is allowed later than noon to check out. I explained the funeral was 11.45 so that would be no use, but there was no empathy.
We ended up paying Stasher to leave our bags at Premier Inn, perhaps we would have been better staying there in the first place.
On check out my husband did say we hadn't enjoyed the stay for the reasons above and the person on reception, who I believe was the manager did not charge for the food but that didn't prevent the obvious disappointment and upset. We had to travel to Liverpool in funeral clothes and arrived very hot and uncomfortable - thanks HIE Lichfield.
So convenient lovely staff
Nothing
Good value. Definitely stay here again
Breakfast was lovely. The room was comfortable.
See review left for May booking
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