DoubleTree by Hilton Woking

Hotels
Doubletree by Hilton
8.1 (2500 reviews)
Victoria Way , Woking , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Spacious and comfortable rooms
Cons:
Inconsistent cleanliness
Issues with breakfast quality

Categories

Cleanliness
7.74
Issues raised regarding cleaning standards and room condition.
Service
9.21
Excellent service highlighted by multiple reviews, especially staff empathy.
Location
8.75
Convenient location praised for access to amenities.
Room Quality
7.2
Spacious rooms but issues with noise and initial room cleanliness.
Amenities
8.23
Standard amenities provided, but lack of a mini fridge noted.
Value for Money
7.69
Some reviews indicated the experience did not meet price expectations.
Food and Beverage
7.24
Breakfast quality and options received criticism.
Overall Experience
8.71
Generally positive experience highlighted with good service overshadowing downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:52

Property Description

Modern Accommodations and Convenient Location:
The DoubleTree by Hilton Woking offers comfortable rooms with a flat-screen TV, desk, and tea/coffee facilities. Situated just a 5-minute walk from the railway station, its central location is ideal for travelers.

Dining Options and Wine Selection:
Guests can enjoy delicious continental and British dishes at the Wocca Grill and Bar 92, along with a wide selection of wines. Whether for a business lunch or a relaxing dinner, the hotel provides a satisfying dining experience.

Accessibility and Conference Facilities:
Conveniently located near major roadways like the M25, M3, and A3, the hotel offers easy access to London Waterloo via Woking Railway Station. Additionally, with an air-conditioned conference center, it's an excellent choice for business events and meetings.

Book your stay at DoubleTree by Hilton Woking for a seamless blend of comfort, convenience, and excellent amenities.

Important information:

Space in the private on site car park may be limited at busy times. However more spaces are available in the public car park.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.1
Based on 2500 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
S
Stephanie couple gb
10
2026-05-29 via Nuitee
S
Sharon solo_traveller gb
9
Pros:

Nice and clean.

Cons:

The air conditioning was not cool enough. Fan coils were undersized.
Not enough lighting in the room. An example of style over practicality. Interiors should not just be about looking good, it should be about the functionality of the room. I kept looking for where there was another light switch for more light....very poor lighting.

2026-05-29 via Nuitee
V
Vidigal solo_traveller br
8
Pros:

Funcionário receptivos.

Cons:

Não gostei do tapete devido ao mofo dando alergias respiratória

2026-05-28 via Nuitee
D
Dan solo_traveller fr
10
2026-05-27 via Nuitee
J
JULIE couple gb
10
2026-05-27 via Nuitee
J
JULIE couple gb
10
2026-05-27 via Nuitee
D
David couple gb
6
Perfect
Pros:

Accessibility perfect

Cons:

Breakfast could be better

2026-05-25 via Nuitee
S
Steven couple au
8
Convenient
Pros:

Clean and comfortable

Cons:

N/A

2026-05-24 via Nuitee
H
Heal family_with_children gb
7
It was a good stay.
Pros:

Very friendly and efficient staff. Very clean. Lovely towels, shower gel, shampoo, conditioner and body lotion all laid on. Had a bath mat in the bathroom which I always appreciate. Lovely breakfast with loads of choice. The hotel was situated within a very short walk of a plethora of shops, bars and restaurants. Peaceful, calm vibe to the place

Really enjoyed the breakfast which had loads of choice. Very attentive staff looking after everyone.

Cons:

Bed was too firm for me. I slept alright but woke with back ache on both mornings. The mattress was just too firm.

2026-05-24 via Nuitee
S
Sagar solo_traveller gb
6
2026-05-23 via Nuitee
R
Rob solo_traveller gb
6
2026-05-20 via Nuitee
Y
Yaroslav couple ua
7
2026-05-19 via Nuitee
S
Suzanne solo_traveller gb
10
Clean, comfy and considerate
Pros:

Clean and tidy very comfy beds. The team were welcoming and knowledgeable about the area

Cons:

Nothing

2026-05-18 via Nuitee
H
Hugh couple gb
8
2026-05-18 via Nuitee
K
Karen couple gb
8
2026-05-18 via Nuitee
B
Bora family_with_children gb
10
2026-05-18 via Nuitee
S
Sarah solo_traveller gb
6
Pros:

Very good breakfast
Friendly staff

Cons:

Beds were very uncomfortable
Pillows too soft
Room was dark very gloomy

2026-05-18 via Nuitee
S
Sjmmarine Engineering Ltd solo_traveller gb
7
Good weekend stay
Pros:

Air coditioned rooms, comfy beds, spacious, plenty of towels, tea and coffee in room

The was queen deluxe room

Cons:

Our first room was not ideal, put in a disabled room for some reason. Went down and spoke to the duty manager daniel, who very kindly got another room sorted for us.

2026-05-17 via Nuitee
S
Scott solo_traveller gb
5
Not as expected
Pros:

Short walk to town

Cons:

Could not turn the lights off in the room at night had to take key out to cut power
Only one key given so couldn't go out individually or use the lift or get back to the room as key entry required
Room quite dated opposite busy road and no sound proofing

2026-05-17 via Nuitee
N
Nadia couple gb
10
2026-05-16 via Nuitee