Hilton Garden Inn Indianapolis Downtown

Hotels
•
Hilton Garden Inn
8.5 (425 reviews)
10 East Market Street , Indianapolis , US
+1 317-955-9700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location (walkable to restaurants/stadiums/downtown)
Outstanding, friendly and helpful staff (Davis, Lara, Richard, Kendall, others)
Clean rooms and well-prepared accommodations
Valet parking and convenient access
Positive restaurant experience (noted chicken sliders)
Small pool suitable for kids
Cons:
Rooms too hot / air conditioning not strong enough
Parking can be difficult and expensive (off-site garage fee)
Occasional noise at night (sirens)
At least one room assigned had no windows
Occasional check-in delays

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness and tidy rooms; housekeeping called 'squeaky clean' and rooms described as well put together.
Service
10
Overwhelmingly positive mentions of staff (Davis, Lara, Richard, Kendall, Mindy, etc.) with examples of exceptional hospitality, helpfulness, and going above and beyond.
Location
9.5
Repeated praise for excellent, walkable location near restaurants, stadiums and downtown — several headlines cite location as a primary pro.
Room Quality
7
Several negative comments about room comfort: inconsistent or weak AC causing hot rooms, and at least one guest assigned a windowless king suite — lowers this score.
Amenities
8
Amenities noted include a small but usable pool and valet parking; generally positive but pool size and parking logistics slightly limit score.
Value for Money
7.5
Mixed signals: some guests found the price reasonable, but extra costs (e.g., ~$50 parking at nearby garage) and expectations around room issues impacted perceived value.
Food and Beverage
8
Limited but positive mentions of food/drink (best chicken sliders, lobby hot chocolate served by staff); not heavily reviewed but generally favorable.
Overall Experience
9
Overall very positive guest sentiment driven by outstanding staff, comfortable stays, and convenient location despite some room/parking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Accommodations
Experience comfort and style in our guestrooms and suites featuring modern amenities like flat-screen HDTV and plush bedding. Enjoy the convenience of a microwave, refrigerator, and coffee maker in every room.

Convenient Facilities
Stay productive with our flexible office space, 24-hour business centre, and catering programs. Keep up with your fitness routine in our state-of-the-art fitness centre and unwind in the indoor swimming pool.

Delicious Dining Options
Indulge in a delicious meal at The Great American Grill, offering a breakfast buffet and creative American dishes for lunch and dinner. With top attractions just steps away, make the most of your stay at Hilton Garden Inn Indianapolis Downtown.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.5
Based on 425 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 9
V
Vreeman • couple • us
9
2026-10-25 • via Nuitee
M
mark • solo_traveller • us
7
2026-10-16 • via Nuitee
D
Derek • solo_traveller • us
8
2026-10-08 • via Nuitee
G
Gabby • couple • us
10
Great location
Pros:

Location and cleanliness

2026-10-07 • via Nuitee
A
Alan • couple • us
8
2026-09-02 • via Nuitee
S
St01 • solo_traveller • it
9
2026-09-01 • via Nuitee
A
Alberto • couple • it
10
Bellissimo e ottima posizione!
Pros:

Tutto!

Cons:

Nulla

2026-08-25 • via Nuitee
P
Pablo • couple • es
9
2026-08-22 • via Nuitee
C
Casey • solo_traveller • us
1
2026-08-18 • via Nuitee
C
Chad • family_with_children • us
10
2026-08-16 • via Nuitee
J
John • couple • us
8
Pros:

Great location.

2026-08-14 • via Nuitee
D
Dee Ann • couple • us
7
Pros:

Location, valae parking

Cons:

The rooms were too hot, the air conditioning was not strong enough to cool the rooms

2026-07-23 • via Nuitee
M
Mayes • solo_traveller • us
10
2026-07-20 • via Nuitee
L
Laura • solo_traveller • us
5
Cons:

Staff all very friendly and helpful
coffee in lobby

2026-07-20 • via Nuitee
C
Cynthia • couple • us
9
Our stay was very comfortable and the staff was friendly
Pros:

Location

Cons:

NA

2026-07-16 • via Nuitee
K
Katie • couple • us
10
2026-07-14 • via Nuitee
V
Veronica • extended_group • us
5
It was descent next time hope it’s not hot
Pros:

The hotel beautiful just first night unit was out room should have been discounted

Cons:

Hot room

2026-07-14 • via Nuitee
K
Kelley • solo_traveller • us
9
Pros:

Clean, beautiful, nearby everything, valet, accommodations

Cons:

Could hear lots of sirens through the night

2026-07-14 • via Nuitee
D
Doug • family_with_children • us
7
2026-07-13 • via Nuitee
M
mkirk356 • Family • Harrisonburg, Virginia
10
Hospitality was Excellent! Shout out to Richard!
Pros:

The location was excellent- walkable to restaurants, stadiums, and city sites. Pool was small but fine and fun for the kids. Our rooms AC wasn’t working fully so it was a little too warm for our liking. But what made this a 5-star review is the Hospitality from the staff - 10-stars!! Due to our room not being ready, and extra waiting, we were comped some off our room. But the best part was Richard with the restaurant. He heard my kids were looking for hot chocolate in the lobby and he brought out some- with marshmallows! He went above and beyond to ensure a positive experience while staying at the hotel.

2026-06-29 • via Tripadvisor