Hilton Garden Inn Indianapolis Downtown

Hotels
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Hilton Garden Inn
8.4 (529 reviews)
10 East Market Street , Indianapolis , us
+13179559700

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Water temperature issues in room

Categories

Cleanliness
7.9
Feedback regarding water issues in room; impacted overall cleanliness perception.
Service
8.9
Numerous positive mentions of Jossie and other staff providing exceptional service.
Location
8.4
Allusion to amenities within walking distance; favorable location.
Room Quality
8.4
Room was described as comfortable with a good view.
Amenities
8.3
Breakfast and restaurant experiences were highlighted positively.
Value for Money
8.4
General satisfaction suggests good value, but no specific critiques were noted.
Food and Beverage
8.6
Breakfast was mentioned as delicious; positive dining experiences noted.
Overall Experience
8.3
Overall sentiment indicates satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:56

Property Description

Luxurious Accommodations
Experience comfort and style in our guestrooms and suites featuring modern amenities like flat-screen HDTV and plush bedding. Enjoy the convenience of a microwave, refrigerator, and coffee maker in every room.

Convenient Facilities
Stay productive with our flexible office space, 24-hour business centre, and catering programs. Keep up with your fitness routine in our state-of-the-art fitness centre and unwind in the indoor swimming pool.

Delicious Dining Options
Indulge in a delicious meal at The Great American Grill, offering a breakfast buffet and creative American dishes for lunch and dinner. With top attractions just steps away, make the most of your stay at Hilton Garden Inn Indianapolis Downtown.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 43 per day.

Location

Guest Reviews

8.4
Based on 529 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 8.3
L
Lauren • family_with_children • us
10
2026-06-22 • via Nuitee
S
Steven • extended_group • us
8
All in all, it was a nice experience which was expected for the price.
Pros:

Lara got us into our room 45 minutes before check in which was nice since we arrived a little early. The room itself was well put together and the hygiene products in the bathroom were pleasant.

Cons:

Parking is a little tough. Had to use the salesforce tower parking garage around the corner. Not a huge deal but $50 extra I wasn’t crazy about spending on top of a $400 night stay.

2026-06-22 • via Nuitee
W
William • solo_traveller • us
7
Pros:

I booked a double queen. I checked in late and had trouble getting through to the staff to let them know. When I arrived I was told that the double queen was gone. They gave me a king suite that had NO windows!

2026-06-15 • via Nuitee
L
Lindsey • family_with_children • us
10
Pros:

Staff was so friendly and helpful

2026-06-05 • via Nuitee
A
Adam • solo_traveller • us
8
2026-06-01 • via Nuitee
8
84jamese • Business
10
Security performed amazingly by Davis.
Pros:

Davis was awesome! He had to stop a hostile and seemingly violent intruder from entering the building tonight. He is the best security guard I’ve seen in a while. I feel safe with him at the desk.

2026-05-29 • via Tripadvisor
R
R2744SLnancyf • Friends getaway
10
A great experience!
Pros:

Outstanding staff! Impressed with everyone we met, Mindy, Lara, Lilly, Tonya, Melinda and Taylor. Each one of them are true assets to the Hilton Company. Thank you for a lovely visit.

2026-05-26 • via Tripadvisor
J
James • couple • gb
10
Pros:

Everything about this place was amazing! The view from the room, the central location, the staff were all amazing.

Would recommend this place if staying in Indianapolis

2026-05-17 • via Nuitee
D
Doreen • couple • us
9
2026-05-11 • via Nuitee
K
Ken • couple • us
7
It was more affordable than the other hotels by the circle.
Pros:

The lobby was beautiful

Cons:

Not much area in bathroom for makeup. I was getting ready to attend a wedding so I really needed space. No menu for room service and restaurant was very very small. No continental breakfast available. Breakfast otherwise would have been too expensive.

2026-05-09 • via Nuitee
K
karinrQ7056WE • Business
10
The shuttle driver Jenna full was amazing she waiting patiently for us with a sign so we know she was our driver.
Pros:

The hotel staff was amazing as well

2026-05-07 • via Tripadvisor
R
Rachel • couple • us
9
This hotel was just what we needed: location was good and staff were kind and helpful.
Pros:

Great location. Staff were wonderful.

Cons:

A little pricey.

2026-05-04 • via Nuitee
C
Caleb • family_with_children • us
8
Pros:

Great location, great view of the city, comfortable,

Cons:

The suggested parking garage was $50/ night or valet was $45/day

2026-05-04 • via Nuitee
J
John • solo_traveller • us
8
Cons:

Climate control in the room was very loud

2026-05-03 • via Nuitee
A
Adrian • couple • us
10
2026-04-27 • via Nuitee
S
Stay205998 • Business • Athens, Ohio
10
Consistently Great Stays in the Perfect Location
Pros:

I’ve stayed at this property three separate times recently, and each visit has been consistently great. The location at Monument Circle is perfect—close to everything and very convenient.

What really stands out is the staff. Jaden at the front desk is friendly, helpful, and even remembers you when you walk in, which makes a big difference. Jamie, the shuttle driver, is incredibly sweet and engaging, making every ride enjoyable.

Overall, a welcoming and well-run hotel—I’ll definitely be staying here again.

2026-04-26 • via Tripadvisor
1
196bennyy • Business
10
It was a wonderful experience. And I can’t wait to come back here. What a beautiful hotel and an amazing staff.
Pros:

It’s a wonderful experience with everybody right from the start of our trip. As we arrived at our airport, we were greeted by the hotel shuttle driver Jamie, she was wonderful.
And when we got to the hotel, we were greeted by the front desk host named Davis. And then, of course, the people that served us for our breakfast was so wonderful and went the extra mile to provide us with amazing service. And then when I was getting ready to leave the trip, I had to wonderful encounter with the front desk, person named Jaden. I love this hotel. This was my first time here also so thank you so much in advance for everything. Your team here had a wonderful amazing hospitable service to myself and us all.

2026-04-25 • via Tripadvisor
S
S7881NXrodrigom • Business
10
Jamie and this hotel are THE BEST!!
Pros:

The hotel and location are PERFECT!! Walking distance to “Indianapolis Backyard” and the BEST coffee shop ever, Java House.
Our airport shuttle driver, JAMIE, is the absolute BEST, so nice and fun. Gave us great recommendations and she is super sweet!

2026-04-25 • via Tripadvisor
X
X5676OEbenw • Business
10
Amazing
Pros:

Jamie was amazing! On time and an enjoyable experience

2026-04-24 • via Tripadvisor
5
544cindygr02 • Business • Galivants Ferry, South Carolina
10
Great hotel and even better staff
Pros:

Staff was awesome and very accommodating! They truly went out of their way to help make my stay wonderful! David was amazing!

2026-04-22 • via Tripadvisor