Courtyard Charlotte City Center

Hotels
•
Courtyard by Marriott
8.3 (791 reviews)
237 South Tryon Street , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Cleanliness issues
High additional fees
Limited breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly with the floor in one room.
Service
9.1
Overall positive sentiment, with mentions of friendly and helpful staff.
Location
9.14
Frequent mention of a great location with proximity to attractions.
Room Quality
8.09
Generally good feedback about room quality, but some issues with bedding.
Amenities
8.12
Mixed feedback on amenities; some guests enjoyed the bar while others found breakfast options limited.
Value for Money
7.58
Several mentions of additional fees that detracted from perceived value.
Food and Beverage
8.13
Mixed reviews on food quality, with specific praise for certain items.
Overall Experience
8.6
Positive sentiments generally dominate despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Luxurious Downtown Hotel in Charlotte, NC

Skyline Pool and Free Wi-Fi
Indulge in a relaxing stay at our hotel in downtown Charlotte, where you can enjoy the stunning skyline views from our refreshing pool. Stay connected with complimentary in-room Wi-Fi, perfect for both leisure and business travelers.

Comfortable Accommodations
Unwind in our well-appointed guest rooms equipped with modern amenities such as a flat-screen TV, work desk, and coffee maker. The thoughtful additions of a hair dryer and ironing facilities ensure a comfortable stay for all guests.

Convenient Services and Nearby Attractions
Take advantage of our laundry, dry cleaning services, and room service for a hassle-free experience. Explore top attractions like the Blumenthal Performing Arts Center and Carolinas Aviation Museum, all within easy reach of Courtyard Charlotte City Center.

Experience the best of Charlotte - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 791 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
J
Jaiyah • extended_group • us
10
2026-05-21 • via Nuitee
T
Tabitha • couple • us
10
2026-05-19 • via Nuitee
S
Stan • solo_traveller • us
10
2026-05-18 • via Nuitee
T
Teegen • solo_traveller • us
4
Pros:

Room was overall clean and there is a decent bar in the lobby

Cons:

Parking situation sucks. In a bad area with high crime and large homeless population.

2026-05-18 • via Nuitee
L
Lindsey • extended_group • us
8
2026-05-18 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-05-15 • via Nuitee
E
Ebony • couple • us
10
2026-05-13 • via Nuitee
O
Olga • couple • us
6
Good hotel for the money.
Pros:

Nice location. Good size room. Pleasant staff.

Cons:

No daily cleaning/tiding the room. Very old coffee machine and no access to hot water.

2026-05-12 • via Nuitee
T
Tiffany • extended_group • us
10
2026-05-11 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Staff was outstanding and super helpful. Room was clean and nice.

Cons:

The pool was closed and the water looked like something out of a horror movie and it was right outside our window. No other issues and I will be staying there again.

2026-05-10 • via Nuitee
K
Kendrick • couple • us
10
2026-05-10 • via Nuitee
K
Kathie • couple • us
10
Fabulous weekend I enjoyed every moment and look forward to going back
Pros:

I like the convenience of being in that location. It was close to lots of things that I was interested in.

Cons:

It’s not that I didn’t like the property. I just thought it was unusual to have such a small lobby for such a large hotel.

2026-05-09 • via Nuitee
M
McKoy • couple • us
10
2026-05-09 • via Nuitee
J
Johnny • couple • us
9
2026-05-07 • via Nuitee
G
Grooms • couple • us
10
2026-05-06 • via Nuitee
D
Donavan • family_with_children • us
10
2026-05-03 • via Nuitee
T
Theandre • couple • us
10
2026-05-02 • via Nuitee
J
Jazmin • solo_traveller • us
6
2026-05-01 • via Nuitee
K
Kevin • couple • us
10
2026-04-30 • via Nuitee
B
Brayden • couple • us
7
Overall it was a nice stay!
Pros:

Location and staff was nice

Cons:

Pool wasn’t available and Netflix wasn’t working properly but that’s about it

2026-04-28 • via Nuitee