Courtyard Charlotte City Center

Hotels
•
Courtyard by Marriott
8.3 (818 reviews)
237 South Tryon Street , Charlotte , us
+17049265800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Cleanliness issues
High additional fees
Limited breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly with the floor in one room.
Service
9.1
Overall positive sentiment, with mentions of friendly and helpful staff.
Location
9.14
Frequent mention of a great location with proximity to attractions.
Room Quality
8.09
Generally good feedback about room quality, but some issues with bedding.
Amenities
8.12
Mixed feedback on amenities; some guests enjoyed the bar while others found breakfast options limited.
Value for Money
7.58
Several mentions of additional fees that detracted from perceived value.
Food and Beverage
8.13
Mixed reviews on food quality, with specific praise for certain items.
Overall Experience
8.6
Positive sentiments generally dominate despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Luxurious Downtown Hotel in Charlotte, NC

Skyline Pool and Free Wi-Fi
Indulge in a relaxing stay at our hotel in downtown Charlotte, where you can enjoy the stunning skyline views from our refreshing pool. Stay connected with complimentary in-room Wi-Fi, perfect for both leisure and business travelers.

Comfortable Accommodations
Unwind in our well-appointed guest rooms equipped with modern amenities such as a flat-screen TV, work desk, and coffee maker. The thoughtful additions of a hair dryer and ironing facilities ensure a comfortable stay for all guests.

Convenient Services and Nearby Attractions
Take advantage of our laundry, dry cleaning services, and room service for a hassle-free experience. Explore top attractions like the Blumenthal Performing Arts Center and Carolinas Aviation Museum, all within easy reach of Courtyard Charlotte City Center.

Experience the best of Charlotte - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Jun 15, 2026 until Fri, Jul 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 818 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
C
Catherine • couple • us
10
It overall was nice.
Pros:

It was in a good area. Felt safe walking around. Room was nice and clean.

Cons:

It was very noisy all hours of the night. We didn’t realize they elevators to parking garage and that wasn’t very safe coming out of an alleyway. And parking is so expensive when you have already paid for room.

2026-07-04 • via Nuitee
D
Donna • extended_group • us
8
2026-07-02 • via Nuitee
R
Rodriguez • couple • us
9
2026-07-01 • via Nuitee
M
Michael • couple • us
7
Ok but could have been better, check to make sure the room is clean when you first arrive.
Pros:

The location is great. Bar staff and dining staff are excellent as always, this was my 4 or 5 stay at this hotel in the last couple of years.

Cons:

The sheets were stained. Front desk wanted me to change myself. I had to request another room, this was after 11:00 pm. Did offer to send maintenance to change sheet but had to remove all our belongings for him to enter.

2026-06-30 • via Nuitee
B
Bridgette • solo_traveller • us
8
2026-06-29 • via Nuitee
L
Leandra • couple • us
10
2026-06-28 • via Nuitee
N
Nakita • solo_traveller • us
10
Comfortable and Clean
Pros:

The hotel is in a good location. You can walk to many different restaurants, banks, and pharmacies. The stadium is about a 10 minute walk. The shower water has good pressure and was always hot no matter what time in the day it was. The bed was comfortable and not too firm. The room and hotel was clean and didn’t have any weird smells.

2026-06-28 • via Nuitee
R
Robin • couple • us
5
The concert was great, the city was beautiful but this motel definitely took advantage
Pros:

I liked the location and the bed was not uncomfortable.

Cons:

I didnt like the layout of the room and the motel was not full I paid a premium price for the room because of the concert. I booked my room over a month in advance. We were stuck in a corner room with the view of a parking garage. The furniture was all crammed into the room like it didnt fit. And the Room fees and parking fees were doubled because of the concert. So it costs me over $500 for 1 night and that didnt include breakfast. I wont be going back

2026-06-22 • via Nuitee
D
Donna • couple • us
5
Met the need but overall disappointed in price for quality.
Pros:

Location

Cons:

Property wasn’t as clean as most Marriott locations (in my experience). Staff was not informative AT ALL regarding parking and overall amenities at facilities.

2026-06-22 • via Nuitee
C
Calvin • couple • us
8
2026-06-22 • via Nuitee
R
Rolanda • couple • us
10
2026-06-21 • via Nuitee
R
Raven • couple • us
10
2026-06-16 • via Nuitee
V
Vanessa • couple • us
10
Comfortable stay. Pleasant staff. Good location
Pros:

The convenient location. And the parking garage attached to the building.

Cons:

I have to say unfortunately the breakfast was not great.
The coffee was low quality, my breakfast sandwich was on a bun instead of a croissant or English muffin so it was too much bread. I had ordered a bagel and that thing was rock hard. However the French toast and fruit was nice.

2026-06-11 • via Nuitee
S
sierra • couple • us
10
Pros:

customer service and cleanliness

2026-06-10 • via Nuitee
J
Jason • couple • us
10
2026-06-08 • via Nuitee
J
Jeff • solo_traveller • us
8
2026-06-07 • via Nuitee
W
William • solo_traveller • us
3
Pros:

Staff very friendly, helpful and accommodating with earlier check in and finding something to eat after most had closed! AC was nice and comfortable.

Cons:

$38 for parking and garage was not very clear about instructions for using it and how to get back out and to the hotel. VERY confusing all around and especially if you are disabled and can't walk very well

2026-06-05 • via Nuitee
A
Amadou • couple • us
6
Pros:

The location

Cons:

No water in the rooms. Sink and toilet separated.
No room service

2026-06-02 • via Nuitee
T
Thessa • family_with_children • us
1
2026-05-30 • via Nuitee
R
ross • couple • us
10
Pros:

Very clean

Cons:

Nun

2026-05-29 • via Nuitee