Courtyard Charlotte City Center

Hotels
•
Courtyard by Marriott
8.3 (837 reviews)
237 South Tryon Street , Charlotte , us
+1 704-926-5800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Cleanliness issues
High additional fees
Limited breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly with the floor in one room.
Service
9.1
Overall positive sentiment, with mentions of friendly and helpful staff.
Location
9.14
Frequent mention of a great location with proximity to attractions.
Room Quality
8.09
Generally good feedback about room quality, but some issues with bedding.
Amenities
8.12
Mixed feedback on amenities; some guests enjoyed the bar while others found breakfast options limited.
Value for Money
7.58
Several mentions of additional fees that detracted from perceived value.
Food and Beverage
8.13
Mixed reviews on food quality, with specific praise for certain items.
Overall Experience
8.6
Positive sentiments generally dominate despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:21

Property Description

Luxurious Downtown Hotel in Charlotte, NC

Skyline Pool and Free Wi-Fi
Indulge in a relaxing stay at our hotel in downtown Charlotte, where you can enjoy the stunning skyline views from our refreshing pool. Stay connected with complimentary in-room Wi-Fi, perfect for both leisure and business travelers.

Comfortable Accommodations
Unwind in our well-appointed guest rooms equipped with modern amenities such as a flat-screen TV, work desk, and coffee maker. The thoughtful additions of a hair dryer and ironing facilities ensure a comfortable stay for all guests.

Convenient Services and Nearby Attractions
Take advantage of our laundry, dry cleaning services, and room service for a hassle-free experience. Explore top attractions like the Blumenthal Performing Arts Center and Carolinas Aviation Museum, all within easy reach of Courtyard Charlotte City Center.

Experience the best of Charlotte - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.3
Based on 837 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
D
Dilbert • couple • us
4
Cons:

Over $900 paid for two nights. Felt over charged. Didn’t get my full refund. Missing $8.18 incidental fee. No valet parking or persons to take bags to room.

2026-07-24 • via Nuitee
J
Janie • solo_traveller • us
8
2026-07-22 • via Nuitee
J
Joel • couple • us
10
2026-07-19 • via Nuitee
B
Beverlyn • couple • us
10
Pros:

Amazing

2026-07-19 • via Nuitee
B
Bolton • couple • us
9
2026-07-17 • via Nuitee
O
Oakes • solo_traveller • us
6
For nearly $500 per night, I would expect a free breakfast. Convenience was nice, but not a good overal value for the $$
Pros:

Very convenient to BOA stadium

Cons:

Grossly overpriced

2026-07-16 • via Nuitee
H
Harrison • couple • us
8
2026-07-15 • via Nuitee
S
Sarayn • extended_group • us
10
2026-07-12 • via Nuitee
T
Tanya • couple • us
7
2026-07-11 • via Nuitee
D
Denis • family_with_children • us
10
2026-07-09 • via Nuitee
K
Kishonna • couple • us
10
2026-07-07 • via Nuitee
P
Priscilla • couple • us
8
I would return
Pros:

The room was a beautiful view, very clean and cozy

Cons:

The parking has me a bit irritated

2026-07-06 • via Nuitee
C
Catherine • couple • us
10
It overall was nice.
Pros:

It was in a good area. Felt safe walking around. Room was nice and clean.

Cons:

It was very noisy all hours of the night. We didn’t realize they elevators to parking garage and that wasn’t very safe coming out of an alleyway. And parking is so expensive when you have already paid for room.

2026-07-04 • via Nuitee
D
Donna • extended_group • us
8
2026-07-02 • via Nuitee
R
Rodriguez • couple • us
9
2026-07-01 • via Nuitee
M
Michael • couple • us
7
Ok but could have been better, check to make sure the room is clean when you first arrive.
Pros:

The location is great. Bar staff and dining staff are excellent as always, this was my 4 or 5 stay at this hotel in the last couple of years.

Cons:

The sheets were stained. Front desk wanted me to change myself. I had to request another room, this was after 11:00 pm. Did offer to send maintenance to change sheet but had to remove all our belongings for him to enter.

2026-06-30 • via Nuitee
B
Bridgette • solo_traveller • us
8
2026-06-29 • via Nuitee
L
Leandra • couple • us
10
2026-06-28 • via Nuitee
N
Nakita • solo_traveller • us
10
Comfortable and Clean
Pros:

The hotel is in a good location. You can walk to many different restaurants, banks, and pharmacies. The stadium is about a 10 minute walk. The shower water has good pressure and was always hot no matter what time in the day it was. The bed was comfortable and not too firm. The room and hotel was clean and didn’t have any weird smells.

2026-06-28 • via Nuitee
D
Donna • couple • us
5
Met the need but overall disappointed in price for quality.
Pros:

Location

Cons:

Property wasn’t as clean as most Marriott locations (in my experience). Staff was not informative AT ALL regarding parking and overall amenities at facilities.

2026-06-22 • via Nuitee