Grand Inna Medan

Hotels
7.6 (195 reviews)
JL. Balai Kota No. 2 , Medan , id
+62 61 4157744

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Comfortable room
Cons:
Cleanliness issues
Old room condition
Subpar food quality

Categories

Cleanliness
6.23
Multiple reviews highlight issues with cleanliness, including dirty bathrooms and poorly maintained rooms.
Service
8.7
Many reviews mention friendly and helpful staff, indicating a positive service experience.
Location
8.74
Numerous reviews praise the hotel's central location, making it convenient for guests.
Room Quality
6.69
Several reviews indicate rooms are old and poorly maintained, with issues such as broken showers.
Amenities
8.22
Positive mentions of amenities like the pool and breakfast selection, though some express disappointment.
Value for Money
7.18
Reviews suggest that the hotel offers decent value, though some claim it could be better considering the quality.
Food and Beverage
7.23
Mixed reviews on food quality, with some guests finding the breakfast average.
Overall Experience
7.8
General feedback reflects an average experience with some significant issues, but positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Luxurious Stay at Grand Inna Medan

Convenient Location: Situated just a 5-minute drive from Medan Train Station, Grand Inna Medan provides easy access to banks and shopping areas, making it a perfect choice for both business and leisure travelers.

Comfortable Accommodation: The air-conditioned guestrooms at Grand Inna Medan are thoughtfully equipped with modern amenities such as a TV, seating area, and private bathrooms. Guests are also provided with hairdryers and slippers for added convenience.

Business-Friendly: For those traveling for work, Grand Inna Medan offers a well-equipped business center, ensuring that all your professional needs are met during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Grand Inna Medan now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

7.6
Based on 195 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 7.23
Overall Experience: 7.8
B
Bartosz • solo_traveller • nl
8
2026-08-20 • via Nuitee
A
Alalawi • extended_group • om
7
2026-08-19 • via Nuitee
F
Fotios • solo_traveller • gr
9
2026-08-14 • via Nuitee
D
Departure10142753937 • Business
10
The Legendary Hotel..
Pros:

Great Hospitality.. Lengendary Hotel in Central of Medan.. thanks u..

2026-08-13 • via Tripadvisor
F
federica • family_with_children • it
6
Pros:

La posizione è la cortesia dello staff

Cons:

La camera molto vecchia , le
Foto su booking non sono così attendibili .
Hotel delabre.

2026-08-11 • via Nuitee
F
Fotios • solo_traveller • gr
10
2026-08-11 • via Nuitee
N
Naoto • solo_traveller • jp
9
2026-08-08 • via Nuitee
T
Tince • solo_traveller • de
1
Pros:

Nur die Lage

Cons:

Fast alles außer die Lage

2026-08-06 • via Nuitee
E
Endi • couple • us
8
An old hotel but worth the money
Pros:

Location

Cons:

More amenities.

2026-08-04 • via Nuitee
A
Antonio • solo_traveller • es
9
2026-07-25 • via Nuitee
D
DYLAN CHRISTIAN / FRIANI NIKE ANDANI • couple • jp
4
2026-07-09 • via Nuitee
I
Isna • solo_traveller • id
4
Pros:

Room was big and good location

Cons:

Bathroom fixtures were old. Shower water pressure low, and sink drain not good.

2026-07-06 • via Nuitee
K
Krištof • solo_traveller • si
9
Pros:

Good location, kind staff speaking good English, good breakfast.

Cons:

A little bit of outdated rooms. We wanted king/queen bed but got twin beds. Not many sockets to charge the phone.

2026-06-26 • via Nuitee
J
Jinmo • solo_traveller • kr
3
Pros:

교통은 편리함

Cons:

수건이 너무 오래된 것이고 쓰기에 찝찝했다

2026-06-25 • via Nuitee
E
Eugene • solo_traveller • kz
7
Pros:

Достаточно удобно расположен, рядом со станцией проезда из аэропорта. Напротив есть большой молл. Завтрак хороший. Станция для омлета на улице, сразу не поймёшь где ) Кровати хорошие. Розеток достаточно. Вода горячая есть. Лифты работают хорошо. Заселение, выселение - быстро и понятно.

Cons:

Дорога от станции какая-то сложноватая, через мост. Надо чемодан поднимать под ступенькам. Может не нашли правильный путь.

2026-06-20 • via Nuitee
K
Knut • solo_traveller • de
9
Pros:

Die Freundlichkeit an der Rezeption und die Größe des Zimmers. Das Frühstück und der Pool waren sehr gut!

2026-06-19 • via Nuitee
M
mazlan • solo_traveller • my
9
2026-06-18 • via Nuitee
E
Eugene • solo_traveller • kz
8
Ночь в Медане перед поездкой дольше
Pros:

Гостиница расположена напротив вокзала, куда приходит поезд из аэропорта. Идти минут 10, но дорога не удобная, честно говоря. Одной женщине не пройти. От вокзала местного бомбилу лучше взять на 5 минут езды. Сама гостиница нормальная, не новая, но кровати удобные, wi-fi без нареканий. Вода в душе нормальная. Завтрак тоже весьма неплохой, ищите egg-station на улице) внутри только местная еда, но тоже неплохая. Спали вроде комфортно. На 1-2 ночи вполне!

Cons:

В целом за свои деньги все нормально.

2026-06-16 • via Nuitee
K
Knut • solo_traveller • de
9
2026-06-14 • via Nuitee
D
Damien Lagrange • solo_traveller • fr
7
2026-06-11 • via Nuitee