Mercure Cergy Pontoise Centre

Hotels
•
Mercure
7.5 (1077 reviews)
3 Rue Des Chênes Emeraude , Cergy , FR
+33 1 34 24 94 94

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated decor

Categories

Cleanliness
6.64
Several reviews indicate dissatisfaction with cleanliness, especially with housekeeping and maintenance.
Service
8.61
Multiple reviews praise the staff for their friendliness and assistance.
Location
7.65
Location mentioned positively for its proximity to local attractions, though some negatives were noted.
Room Quality
7.1
Room quality noted as average; issues with heating and decor were mentioned.
Amenities
7.63
Amenities met basic expectations, but some improvements were suggested.
Value for Money
7.59
General sentiment indicates that value is acceptable but can be improved, especially regarding cleanliness.
Food and Beverage
7.14
Breakfast noted as reasonably good but expensive, leading to mixed feelings.
Overall Experience
7.61
The overall experience was generally positive, though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:04

Property Description

Modern Hotel near Paris

This Mercure hotel is conveniently located just a short walk from Cergy-Prefecture RER station, offering easy access to the heart of Paris. The air-conditioned rooms provide a comfortable stay with satellite TV for entertainment.

Well-Equipped Rooms

The rooms at Mercure Cergy Pontoise Centre are designed to meet your needs with amenities such as high-speed internet, a courtesy tray, and tea/coffee facilities, ensuring a pleasant and productive stay.

Convenient Amenities

Indulge in delicious dining options just 1.7 km away in Port Cergy or unwind at the hotel's Astree Bar. Additionally, benefit from secure private parking and surveillance for a worry-free stay.

Ready to experience comfort and convenience near Paris? Book your stay at Mercure Cergy Pontoise Centre now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

7.5
Based on 1077 reviews
Cleanliness: 6.64
Service: 8.61
Location: 7.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.61
M
Melissa • couple • fr
10
2026-09-19 • via Nuitee
C
Camille • couple • fr
8
2026-09-16 • via Nuitee
C
Carlos • extended_group • pt
7
2026-09-15 • via Nuitee
M
Mosbah • solo_traveller • tn
8
Pros:

Le calme et la proximité.

2026-09-14 • via Nuitee
A
Alice • family_with_children • fr
9
2026-09-13 • via Nuitee
M
Malik • couple • fr
10
Incroyable
Pros:

Son confort, ça propreté, ses équipements, sont placement et surtout son prix

Cons:

Le seul défaut et s’en ai même pas réellement un c’est que ya pas YouTube/netflix etc sur la télé

2026-09-12 • via Nuitee
S
Severine • family_with_children • fr
10
Pros:

Manque une cafetière

2026-09-12 • via Nuitee
M
Mohsen • couple • de
4
2026-09-11 • via Nuitee
K
Kadirine Bory • couple • fr
7
2026-09-09 • via Nuitee
L
Ludivine • solo_traveller • fr
8
2026-09-09 • via Nuitee
V
Valentine • couple • fr
6
2026-09-08 • via Nuitee
C
Christina • solo_traveller • gr
9
Pros:

Proximity to centre, breakfast was excellent, staff very polite

Cons:

Could use complimentary water in fridge, one-use slippers

2026-09-07 • via Nuitee
V
Valerie • solo_traveller • be
10
Pros:

les personnels très gentil, respectueux,la chambre très propre, un très bon petit déjeuner

2026-09-07 • via Nuitee
N
Nickee86 • couple • fr
9
2026-09-07 • via Nuitee
D
Daniel • couple • fr
5
Cons:

Ce edt pas l hotel mais la Mairie que je dénonce , 6 euros la taxe de séjour !! Une honte

2026-09-06 • via Nuitee
K
Kouame hugues • solo_traveller • xa
8
2026-09-05 • via Nuitee
A
Anam • solo_traveller • fr
1
2026-09-04 • via Nuitee
N
Nabil • family_with_children • fr
8
Séjour agréable
Pros:

Le personnel est très agréable et serviable

Cons:

Le changement des serviettes et le nettoyage qui n’est pas fait quotidiennement. C’était pas top surtout avec un enfant de 2 ans

2026-09-04 • via Nuitee
S
Stephane • solo_traveller • be
7
Séjour correct. Personnel aimable et bon petit-déjeuner
2026-09-03 • via Nuitee
M
Mosunmola • couple • gb
4
the location is good, but the staffing and the room services are not well satisfying.
Pros:

THE ROOM FACILITIES ARE NOT WORKING I.E AIRCONDITIONING , ROOM FRIDGE, ALSO ROOM NOT CLEANENED AFTER GIVEN REQUEST TO DO SO.

Cons:

Only one staff is very friendly and ready to help All others are not helpful, Not approachable and unable to speak English

2026-09-03 • via Nuitee