Mercure Cergy Pontoise Centre

Hotels
•
Mercure
7.5 (1007 reviews)
3 Rue Des Chênes Emeraude , Cergy , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated decor

Categories

Cleanliness
6.64
Several reviews indicate dissatisfaction with cleanliness, especially with housekeeping and maintenance.
Service
8.61
Multiple reviews praise the staff for their friendliness and assistance.
Location
7.65
Location mentioned positively for its proximity to local attractions, though some negatives were noted.
Room Quality
7.1
Room quality noted as average; issues with heating and decor were mentioned.
Amenities
7.63
Amenities met basic expectations, but some improvements were suggested.
Value for Money
7.59
General sentiment indicates that value is acceptable but can be improved, especially regarding cleanliness.
Food and Beverage
7.14
Breakfast noted as reasonably good but expensive, leading to mixed feelings.
Overall Experience
7.61
The overall experience was generally positive, though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:04

Property Description

Modern Hotel near Paris

This Mercure hotel is conveniently located just a short walk from Cergy-Prefecture RER station, offering easy access to the heart of Paris. The air-conditioned rooms provide a comfortable stay with satellite TV for entertainment.

Well-Equipped Rooms

The rooms at Mercure Cergy Pontoise Centre are designed to meet your needs with amenities such as high-speed internet, a courtesy tray, and tea/coffee facilities, ensuring a pleasant and productive stay.

Convenient Amenities

Indulge in delicious dining options just 1.7 km away in Port Cergy or unwind at the hotel's Astree Bar. Additionally, benefit from secure private parking and surveillance for a worry-free stay.

Ready to experience comfort and convenience near Paris? Book your stay at Mercure Cergy Pontoise Centre now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1007 reviews
Cleanliness: 6.64
Service: 8.61
Location: 7.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.61
A
Ali Bahar • solo_traveller • fr
8
2026-07-04 • via Nuitee
N
Nadia • solo_traveller • fr
5
2026-07-04 • via Nuitee
K
karim • solo_traveller • fr
10
2026-07-03 • via Nuitee
L
Ludine • solo_traveller • fr
4
2026-07-03 • via Nuitee
O
Oulfa • couple • fr
9
Parfait
Pros:

Parfait

Cons:

Parfait

2026-07-02 • via Nuitee
T
thomas • solo_traveller • fr
6
2026-06-30 • via Nuitee
C
Celine • solo_traveller • fr
9
Pros:

Personnel super accueillant, literie confortable, petit déjeuner avec du choix

2026-06-30 • via Nuitee
Y
Yasmine • solo_traveller • fr
7
2026-06-30 • via Nuitee
L
Laurence • solo_traveller • fr
8
2026-06-29 • via Nuitee
J
JEAN-MICHEL • solo_traveller • fr
2
pas de climatisation dans les chambres
2026-06-29 • via Nuitee
N
nader • couple • fr
3
Très mauvais
Cons:

J’ai choisi cet établissement le plus cher à Cergy après qu’on m’ai confirmé la présence de climatisation
Je passais le lendemain matin le concours à escp et en raison de la canicule , je voulais être reposé dans un hôtel avec climatisation. Or je découvre à l’arrivée que la chambre située sous les toits n’avait pas de climatisation. Il faisait facilement 50 c . Les solutions proposées non rien arranger. Le remboursement de 70 € comme geste commercial ne sert à rien !
Plus jamais

2026-06-29 • via Nuitee
F
Fabien • couple • fr
8
2026-06-28 • via Nuitee
L
Lamia • family_with_children • fr
8
2026-06-27 • via Nuitee
M
mehdi • couple • fr
5
Pros:

J’ai bien aimé le personnel ainsi que le parking
On a aussi eu un ventilateur

Cons:

Le frigo ne fonctionnait pas
On avait demander un lit double on a eu 2 lit séparer

2026-06-27 • via Nuitee
S
Sadio • solo_traveller • fr
8
2026-06-24 • via Nuitee
Z
Zyane • couple • fr
5
Bof
Cons:

Pas de Clim

2026-06-23 • via Nuitee
C
Christelle • solo_traveller • be
9
Pros:

Le petit déjeuner est copieux et délicieux

Cons:

Rien

2026-06-22 • via Nuitee
C
Christelle • solo_traveller • be
8
Pros:

Le personnel est d'une attention incroyable

Cons:

/

2026-06-22 • via Nuitee
D
David • solo_traveller • fr
9
2026-06-21 • via Nuitee
C
Camara • solo_traveller • fr
10
2026-06-20 • via Nuitee