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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Allergy-free room
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Outdoor furniture
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Relaxation at Your Fingertips
Unwind in the indoor pool and hot tub or stay connected with complimentary Wi-Fi in every room.
Modern Amenities for a Pleasant Stay
Enjoy the convenience of in-room coffee makers, flat-screen TVs, and deluxe bathroom essentials.
Convenient Location and Added Perks
Just a short drive from the Indianapolis Motor Speedway, relish in a daily hot breakfast buffet, access to a 24-hour business center, and a fitness facility.
Book your stay at the Holiday Inn Express & Suites - Indianapolis Northwest for a memorable and enjoyable experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please be advised that the indoor pool is currently closed. Please contact the property for additional information.
Please note the property is undergoing renovations that are scheduled to be completed at the end of November 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
It was very dirty and was not the best
El espacio de la habitación
La piscina estaba sucias y olía mal
ANTS everywhere! In Room- Beds, chairs, bathroom, tables. Breakfast Service- dining area where food is being served, tables, even on the menu. GROSS! Ice machine - Not working! Coffee machine- Not working. Unbelievable!
Everything!
The air conditioning leak water on one side of the bed near the near the window the carpet was soaked, and I walked right on it. They came and put towels down, but we couldn’t get out of that side of the bed in a stink bug was crawling up the wall called the front desk and they came and got it cause I couldn’t reach it. Then when we got ready to go to bed, spider was crawling up the wall and after all of that, they gave me $25 off and that one night was on 39th wedding anniversary not the memory we will it.
Location on the way to Chicago
There facility is good. Stayed there a couple times. Pool wasn't open which was the main reason for the stay.
Pool wasn't open.
Only the breakfast and the staff work hard to be nice
I stood in the hotel for 5 days and only got room services ones, I had to accumulate my dirty towel in a corner and then place it outside my room so they can see it ; and lobby was extremely hot when weather was like about 92 and staff was sweating with the heat, also bathroom floor were dirty and air conditioner in the room was not working properly
Rude host behind the counter. He wouldnt let me warm up my lunch in the microwave. He also smelled really bad and had a very unwelcoming vibe.
Neat and clean, easy access, good breakfast and courteous staff.
Nothing to complain about
Writing this while the experience is still fresh. Upon arriving this weekend for work, I was met with unprofessional behavior from the front desk clerk. I informed her that I was staying with the company I work for, provided my first and last name along with my identification, and was told I could not check in because I am under 21.
I have been checking into Holiday Inn hotels all year under the company I work for without issue. My roommate had already checked into the room, so I only needed my room key. Despite this, she insisted my roommate had to come downstairs before she could provide me access. She also claimed she “called the room” and questioned me about my roommate’s name.
It was not until another coworker came downstairs that both myself and another coworker were finally given our room keys. Before doing so, she asked my coworker, “Do you know them?” The moment my coworker confirmed that she did, we were handed our keys.
The interaction felt unnecessarily hostile, disrespectful, and discriminatory. I did not appreciate the way we were treated and would not recommend staying here based on this experience.
Good location. Friendly staff.
Our stay was right after valentines day and there were leftover rose petals on the floor in our room as well as a large wad of hair in the corner of the shower. So cleaning crew needs to step it up for sure.
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