Holiday Inn Express & Suites - Indianapolis Northwest by IHG

Hotels
•
Holiday Inn Express
8.2 (506 reviews)
6240 Intech Commons Drive , Indianapolis , US
+1 317-275-7000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfortable beds
Cons:
Breakfast quality
Issues with cleanliness
Dated rooms

Categories

Cleanliness
7.66
Mixed reviews on cleanliness, with reports of dirty showers and bugs.
Service
9.13
Most reviews highlight friendly and helpful staff.
Location
8.67
Convenient location for attractions and surgery.
Room Quality
8.12
Generally positive sentiments about rooms, some mention datedness.
Amenities
8.15
Facilities are generally acceptable, though some amenities like the ice machine were noted as down.
Value for Money
8.61
Good value for a moderately priced hotel.
Food and Beverage
7.16
Breakfast quality received several complaints.
Overall Experience
8.13
Overall good experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:51

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor pool and hot tub or stay connected with complimentary Wi-Fi in every room.

Modern Amenities for a Pleasant Stay
Enjoy the convenience of in-room coffee makers, flat-screen TVs, and deluxe bathroom essentials.

Convenient Location and Added Perks
Just a short drive from the Indianapolis Motor Speedway, relish in a daily hot breakfast buffet, access to a 24-hour business center, and a fitness facility.

Book your stay at the Holiday Inn Express & Suites - Indianapolis Northwest for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the indoor pool is currently closed. Please contact the property for additional information.

Please note the property is undergoing renovations that are scheduled to be completed at the end of November 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

8.2
Based on 506 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.13
G
Gary • extended_group • us
4
Cons:

Room carpet stained dirty and smell. Front desk was not focused on customer servive

2026-09-14 • via Nuitee
A
Amy • solo_traveller • us
8
2026-08-10 • via Nuitee
C
Conley • solo_traveller • us
10
Pros:

Very close to everything.

Cons:

Nothing everything was great.

2026-08-08 • via Nuitee
N
Nathan • family_with_children • us
8
2026-08-08 • via Nuitee
V
VICTOR • solo_traveller • us
10
2026-08-02 • via Nuitee
A
aidenr570 • Solo travel
2
Terrible
Pros:

It was very dirty and was not the best

2026-07-28 • via Tripadvisor
S
Sheryl • solo_traveller • us
10
2026-07-24 • via Nuitee
F
FREDY • solo_traveller • co
7
Pros:

El espacio de la habitación

Cons:

La piscina estaba sucias y olía mal

2026-07-20 • via Nuitee
G
George • family_with_children • us
1
The place SUCKS!
Pros:

ANTS everywhere! In Room- Beds, chairs, bathroom, tables. Breakfast Service- dining area where food is being served, tables, even on the menu. GROSS! Ice machine - Not working! Coffee machine- Not working. Unbelievable!

Cons:

Everything!

2026-07-12 • via Nuitee
D
DeAndre • solo_traveller • us
2
Pros:

There facility is good. Stayed there a couple times. Pool wasn't open which was the main reason for the stay.

Cons:

Pool wasn't open.

2026-06-18 • via Nuitee
M
Maurice • couple • us
1
Could not sleep after seeing all those bugs and couldn’t even use one side of the bed couldn’t get out cause the floor w
Pros:

The air conditioning leak water on one side of the bed near the near the window the carpet was soaked, and I walked right on it. They came and put towels down, but we couldn’t get out of that side of the bed in a stink bug was crawling up the wall called the front desk and they came and got it cause I couldn’t reach it. Then when we got ready to go to bed, spider was crawling up the wall and after all of that, they gave me $25 off and that one night was on 39th wedding anniversary not the memory we will it.

Cons:

Location on the way to Chicago

2026-06-18 • via Nuitee
M
Melody • couple • us
4
They charge a lot and should offer better service
Pros:

Only the breakfast and the staff work hard to be nice

Cons:

I stood in the hotel for 5 days and only got room services ones, I had to accumulate my dirty towel in a corner and then place it outside my room so they can see it ; and lobby was extremely hot when weather was like about 92 and staff was sweating with the heat, also bathroom floor were dirty and air conditioner in the room was not working properly

2026-06-16 • via Nuitee
W
Wiktoria • couple • us
10
2026-06-07 • via Nuitee
B
Biximar • solo_traveller • us
9
2026-06-01 • via Nuitee
L
Laurie • couple • us
9
2026-06-01 • via Nuitee
T
Tanja • solo_traveller • de
8
2026-05-31 • via Nuitee
S
Sheila • couple • us
9
2026-05-30 • via Nuitee
3
349peytons • Solo travel
2
Bad host
Pros:

Rude host behind the counter. He wouldnt let me warm up my lunch in the microwave. He also smelled really bad and had a very unwelcoming vibe.

2026-05-20 • via Tripadvisor
E
Eung Chang • solo_traveller • kr
9
2026-05-20 • via Nuitee
S
Sabrina • family_with_children • us
9
2026-05-15 • via Nuitee