Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Expensive breakfast
No evening restaurant

Categories

Cleanliness
8.76
Cleanliness appeared consistently positive throughout the reviews, with mentions of spotless conditions and well-kept facilities.
Service
9.23
The staff were exceptionally helpful, going above and beyond to meet guest needs as indicated in multiple reviews.
Location
9.27
Conveniently located near the center, making it easy for guests to explore the area.
Room Quality
8.72
Rooms were described as spacious and comfortable, contributing to a pleasant stay.
Amenities
8.75
Standard amenities were available, with good parking options and tasteful decor.
Value for Money
8.21
Some reviews noted prices as slightly high for breakfast but overall good experiences suggest good value.
Food and Beverage
8.26
Breakfast received mixed reviews, being great but considered overpriced by some.
Overall Experience
9.23
The overall sentiment was very positive, with many guests expressing a desire to return due to their positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:29

Property Description

Chic and Cozy Decor
Experience the charm of the Mercure Troyes Center, a former factory turned into a stylish hotel just a short walk from the city center. The chic and cozy decor will make you feel right at home.

Modern Amenities
Indulge in comfort with spacious rooms featuring modern private bathrooms, air conditioning, and satellite TV. Enjoy a restful stay with all the necessary amenities at your fingertips.

Terraces and Breakfast Buffet
Relax on one of the 2 terraces with a glass of Champagne or a signature cocktail. Start your day right with a vitamin-packed breakfast buffet.

Ready to immerse yourself in luxury and convenience at Mercure Troyes Center? Book now to secure your spot at this captivating hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Pets are allowed on request. An extra cost of 12 EUR / night / pet will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.8
Based on 2296 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 9.23
R
Roland • couple • ch
8
immer wieder gerne
Pros:

Frühstück war tiptop - rund um die Bar rum - cooler Ansatz

2026-09-19 • via Nuitee
D
Darren • family_with_children • gb
10
Fantastic hotel close to the city centre.
Pros:

Hotel is walking distance to the centre of Troyes and the hotel is an exceptionally comfortable and clean. Rooms were very spacious and decorated to a lovely standard. The staff were very helpful and the breakfast was was excellent.

2026-09-19 • via Nuitee
G
Gavin • couple • gb
9
Fine for a one night stopover
Pros:

Good for one night stay

Cons:

No comment

2026-09-19 • via Nuitee
E
Evie • solo_traveller • gb
10
Troyes is a great place to stay and the hotel is very convenient for a stroll into town. We had a restaurant recommendat
Pros:

Very convenient for walking into town. Great hotel with secure parking. We had an issue with our keycard which they couldn’t fix so we were moved to a different room, equally as good. Very friendly staff.

Cons:

Everything was good

2026-09-18 • via Nuitee
A
A.J. • couple • nl
9
Heerlijk hotel
Pros:

Super fijn hotel. Ruime, lichte kamer met apart toilet. Er hangt een fijne sfeer, het hotel ademt rust uit. Leuk terras/binnen tuin.

Cons:

Minpunt was dat de airconditioning niet goed werkte. Er kwam wel iets van koelere lucht uit maar koelde de kamer absoluut niet

2026-09-18 • via Nuitee
H
Hilde • couple • be
9
2026-09-16 • via Nuitee
I
Ian • couple • gb
9
we had a good experience with this hotel
Pros:

hotel was easy to find , clean comfortable. We had a great nights sleep

Cons:

Breakfast could have been better organised.

2026-09-16 • via Nuitee
B
Brieuc • couple • be
10
2026-09-14 • via Nuitee
J
jean-pierre • couple • ch
9
Pros:

Emplacement proche du centre et au calme.
Belle décoration.
Bel espace extérieur apaisant.

Cons:

Parking couvert mais complet.
Pas de restaurant pour le soir.

2026-09-14 • via Nuitee
S
Sjoerd • solo_traveller • nl
9
Prima voor stedentrip
Pros:

Ligging, goed verzorgd ontbijt, ruime kamer

Cons:

Bed aan kleine kant

2026-09-13 • via Nuitee
J
Jessica • couple • se
10
2026-09-13 • via Nuitee
S
Stephen • couple • gb
10
2026-09-13 • via Nuitee
J
Jonathan • couple • gb
9
2026-09-12 • via Nuitee
B
Bambou69 • solo_traveller • ch
9
Séjour d'une nuit très appréciable
Pros:

Acceuil très sympa, et au retour de balade vers 16h30 vous demandez au barman s'il peut vous faire une planchette, ce qu'il accepte...ça ne peut qu'être top. Merci à lui

Cons:

Rien

2026-09-11 • via Nuitee
R
Radek • family_with_children • cz
9
Pros:

The location was perfect, walking distance from city center, that suprised us very pleasantly, beautiful city! Also kudos to the staff, they arranged not only two rooms next to each other, but interconnected. First hotel that did that on our trip, and we appreciate that a lot, when travelling with children. Breakfast was good. Room had plenty of space, so we would definetly come again to this hotel!

2026-09-11 • via Nuitee
F
Franco • solo_traveller • ch
10
Pros:

Bella struttura, ben organizzata e funzionale, buona posizione x centro storico, personale attento e gentile

2026-09-11 • via Nuitee
U
Uwe • extended_group • de
9
Sehr angenehmer Aufenthalt
Pros:

Sehr schönes Hotel nahe dem Zentrum.

2026-09-10 • via Nuitee
J
Jürgen • couple • de
9
Pros:

Hoteleigene Tiefgarage, Parkplätze ausreichend groß, extrem reichhaltiges Frühstück in schönem Ambiente, sehr nettes, hilfsbereites Personal, nette Bar incl. Aussenbereich zum Ausklingen des Tages.

Cons:

Nichts.

2026-09-09 • via Nuitee
G
Gunilla • couple • se
10
2026-09-08 • via Nuitee
S
Sybolt • couple • be
9
Great hotel, friendly staff and perfect breakfast
Pros:

Locatie, vriendelijkheid personeel, sfeer

2026-09-08 • via Nuitee