Hilton Garden Inn New York/Staten Island

Hotels
•
Hilton Garden Inn
8 (962 reviews)
1100 South Avenue , Staten Island , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy parties

Categories

Cleanliness
6.71
Some negative mentions about cleanliness, particularly dog urine stains and black stains in the tub.
Service
9.18
Several positive remarks about friendly and helpful staff.
Location
8.72
Convenient location, close to ferry service.
Room Quality
7.67
Mixed feelings; some rooms were spacious, but issues with quality noted.
Amenities
8.2
Basic amenities available, but some improvements needed in coffee supplies.
Value for Money
7.16
Perceived as overpriced given room quality and additional charges for breakfast.
Food and Beverage
8.21
Positive feedback on breakfast, but limited coffee availability and extra charges.
Overall Experience
8.18
Generally pleasant stay with a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:29

Property Description

Luxurious Accommodations
Experience unparalleled comfort and convenience at our Staten Island hotel, just minutes away from Newark Liberty International Airport and central Manhattan. Our exceptional facilities and modern amenities ensure a relaxing stay for every guest.

Award-Winning Dining and Entertainment
Indulge in exquisite cuisine and Broadway-style entertainment at our on-site restaurant. Whether you're a food enthusiast or a fan of live performances, our hotel offers a delightful experience for all.

Convenient Location for Exploration
Located near major motorways, our hotel provides easy access to explore the surrounding parks and wildlife preserve. Discover the beauty of Staten Island while enjoying the comfort of our Hilton Garden hotel.

Book now for an unforgettable stay at Staten Island Hilton Garden.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 962 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.18
M
Mahar • couple • us
9
2026-06-17 • via Nuitee
G
Greene • family_with_children • us
7
Pros:

Location close to family we visit6

Cons:

A_C was not the best
No comfortable pillows after requesting more very flat

2026-06-16 • via Nuitee
J
joeydante • Family • New Jersey
8
Prom /wedding season
Pros:

We recently stayed at this Location for numerous days, upon checking in , Employees were professional, upon arriving in a non smoking room , the room smelled like cigarettes, upon speaking with front desk they rectified the problem smoothly. The in house bar and restaurant was nice , food was tasty, employees were professional. The only problem I had was every night thr hotel had a function, wedding, prom, birthday party, thr guest would be extremely loud in halls waking us up every night between 1230 and 1 am . Overall get location for meeting up with family and friends, plenty of parking, stores within driving distance.

2026-06-13 • via Tripadvisor
E
EldimCorrea • solo_traveller • pr
4
Pros:

It was quite.

Cons:

It looks dirty and old.

2026-06-13 • via Nuitee
V
VLADIMIR • couple • us
9
2026-06-13 • via Nuitee
F
F4423OGdianeg • Family
10
Greatest hospitality and service
Pros:

Stayed at Hilton Garden Inn Staten Island to visit family and host an 80th birthday dinner for my husband. The level of attention and service afforded to us by the owners and the entire staff was unmatched in our experience. The owners were present at the venue the entire weekend and made us feel like we were being welcomed into their home. They showed us around the venue, greeted us personally when we arrived for the dinner and added special touches. Although the hotel was full and all event venues booked, staff in restaurant, bar and front desk always recognized us and provided the highest level of service and hospitality. Hilton Garden Inn Staten Island turned out to be the perfect place to stay and entertain family and friends during our stay.

2026-06-12 • via Tripadvisor
B
Bayron • solo_traveller • hn
8
Pros:

La comodidad de la habitación. lo tiene casi todo.

Cons:

Que en la reserva estaba incluido el desayuno continental y ellos me dijeron q no incluye . el a/c hace mucho ruido.

2026-06-06 • via Nuitee
C
Carol • extended_group • us
10
Pros:

The owners are there to greet you each day to make sure your stay is amazing. The food at Lorenzo’s and the staff were friendly and welcoming. The property had so many areas to walk to a look at art and beautiful garden flowers.

2026-06-03 • via Nuitee
D
Donna • family_with_children • us
10
It was a good stay considering we were traveling to attend a funeral.
Pros:

The room was perfect for our needs. The hotel itself was nicely decorated.

Cons:

n/a

2026-06-02 • via Nuitee
X
Xue Li • couple • us
10
2026-06-01 • via Nuitee
Y
Yelena • family_with_children • us
7
2026-05-30 • via Nuitee
A
Asat • couple • us
9
2026-05-30 • via Nuitee
R
RUSTAMJON • solo_traveller • us
10
2026-05-29 • via Nuitee
5
53abdulnasira • Family
6
We pay for the name only
Pros:

Poor hygiene. Bathroom is clogged. Maintenance was fast . Alot of dirt out of drainage. Rooms are ordinary. doesn't worth the price we pay. No breakfast . Compared with best western ... best western .. much better. From all angles.

2026-05-25 • via Tripadvisor
P
paulmX8559NU • Couples
8
Great Staff
Pros:

The front desk had two staff, and the one with glasses (her name slipped my mind) was 10 out of 10. She was helpful, knowledgeable, and very friendly - as examples, she guided us to a nearby restaurant and upon our return immediately remembered that we needed a bottle opener. That type of customer experience made a regular stay much more enjoyable. I would stay here again.

2026-05-23 • via Tripadvisor
A
Alex Zemelman • solo_traveller • il
6
Cons:

AC very noisy.
Shower need renovation. Very old .

2026-05-23 • via Nuitee
R
Rima • family_with_children • ca
8
2026-05-19 • via Nuitee
S
Syoma • extended_group • us
10
👍👍
Pros:

👍👍👍

Cons:

👍👍👍

2026-05-18 • via Nuitee
V
Vitalii • couple • ru
5
2026-05-14 • via Nuitee
H
Harris • solo_traveller • us
8
Pros:

I like the room. Very comfortable

Cons:

With the service I pay for. There were no water or juice in the fridge

2026-05-13 • via Nuitee