Hilton Garden Inn New York/Staten Island

Hotels
•
Hilton Garden Inn
7.6 (866 reviews)
1100 South Avenue , Staten Island , US
+1 718-477-2400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Convenient location for stadium/airport/highway
Friendly and helpful front desk staff
Clean and spacious rooms reported by many guests
On-site restaurant (Lorenzo's) praised
Gym, free WiFi and ample parking
Large TVs and comfortable room space for many guests
Cons:
No complimentary breakfast / breakfast inconsistently provided
Small bathrooms, door issues and awkward shower/bath layouts
Uncomfortable mattresses or very hard beds for some guests
A/C problems (noisy or poorly regulated)
Isolated but severe cleanliness issues (bugs, foreign items, ants)
No pool

Categories

Cleanliness
6.5
Mixed reports: many guests describe rooms as clean, but there are serious isolated incidents (dead bugs, foreign pills, ants) and occasional housekeeping lapses that lower the score.
Service
8.5
Generally praised: multiple mentions of friendly, helpful front desk and check-in staff; isolated reports of rude or unhelpful employees reduce consistency but overall service is strong.
Location
8.8
Consistently positive: convenient for MetLife Stadium, airports and highway access, good parking — location is a clear strength and justifies a higher score.
Room Quality
6.8
Mixed to below average: several complaints about small bathrooms, door problems, protruding bed frames, uncomfortable mattresses, A/C issues and occasional pests; some guests praised spacious rooms and large TVs.
Amenities
7
Solid but limited: on-site gym, restaurant and free WiFi/parking noted positively; however no pool and frequent absence of complimentary breakfast are drawbacks.
Value for Money
7.2
Generally seen as reasonably priced and good for short stays, though lack of included breakfast and some room issues reduce perceived value.
Food and Beverage
7.8
Mixed: Lorenzo's restaurant received praise for excellent food, but several guests complained about no complimentary breakfast or not receiving expected breakfast.
Overall Experience
8.2
Most guests report the stay met their needs and found the hotel convenient and pleasant; a minority experienced significant problems (cleanliness or staff), but overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodations
Experience unparalleled comfort and convenience at our Staten Island hotel, just minutes away from Newark Liberty International Airport and central Manhattan. Our exceptional facilities and modern amenities ensure a relaxing stay for every guest.

Award-Winning Dining and Entertainment
Indulge in exquisite cuisine and Broadway-style entertainment at our on-site restaurant. Whether you're a food enthusiast or a fan of live performances, our hotel offers a delightful experience for all.

Convenient Location for Exploration
Located near major motorways, our hotel provides easy access to explore the surrounding parks and wildlife preserve. Discover the beauty of Staten Island while enjoying the comfort of our Hilton Garden hotel.

Book now for an unforgettable stay at Staten Island Hilton Garden.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 866 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.8
Room Quality: 6.8
Amenities: 7
Value for Money: 7.2
Food and Beverage: 7.8
Overall Experience: 8.2
T
Toni • extended_group • al
9
2026-10-27 • via Nuitee
T
Tammy • couple • us
7
Overall stay was good and accomplished what we needed for our trip! Lorenzo's had excellent food!
Pros:

The room and bed were good. We did not eat breakfast at the hotel.

Cons:

The room had a small restroom, and the door would not stay open. The bed frame stuck out too much and caused leg bumping. The coffee pot was ridiculously slow.

2026-10-25 • via Nuitee
K
Kamal • solo_traveller • us
7
2026-10-22 • via Nuitee
J
Joseph • extended_group • us
8
Pros:

Close to area and priced well.

Cons:

No complimentary breakfast even while staying 2 nights.

2026-10-13 • via Nuitee
!
! • couple • us
10
Everthing good
Pros:

Clean service

Cons:

Only garden

2026-10-12 • via Nuitee
C
Caffacos • solo_traveller • us
7
2026-10-11 • via Nuitee
J
Joey • couple • nl
8
Goed voor een paar dagen Max
Pros:

Ruime en schone slaapkamers ontbijt was ook goed

Cons:

Badkamer is goed douche in een klein staan badje was ff wennen 😄

2026-10-07 • via Nuitee
D
Dawn • couple • us
9
Enjoyed my stay .
Pros:

I didn't receive a free breakfast.

Cons:

I think everyone should be accommodated with complementary breakfast when you stay more than one night.and Especially when you come back to stay again at the hotel.

2026-09-15 • via Nuitee
N
Nancy • couple • us
10
Great
Pros:

front desk staff was great!

2026-09-13 • via Nuitee
M
Melanie • solo_traveller • us
9
2026-09-12 • via Nuitee
U
Usman • couple • us
10
2026-09-10 • via Nuitee
A
Alan • couple • us
10
2026-09-08 • via Nuitee
D
Denis • couple • us
9
2026-09-07 • via Nuitee
P
Peter • couple • us
7
2026-09-06 • via Nuitee
T
Tarah • couple • us
8
2026-09-06 • via Nuitee
C
Carolyn • solo_traveller • us
5
Pros:

It was conveniently located and had suitable ammenities.

Cons:

The toilet seat was too low and the shower head was so high it couldn't be adjusted.

2026-09-06 • via Nuitee
M
McCullough • couple • us
7
2026-09-05 • via Nuitee
S
Shaunta • couple • us
10
2026-09-04 • via Nuitee
Y
Yolanda • couple • us
10
2026-09-01 • via Nuitee
J
Jacqueline • couple • us
10
2026-08-28 • via Nuitee