Hilton Garden Inn BWI Airport

Hotels
•
Hilton Garden Inn
8.4 (755 reviews)
1516 Aero Drive , Linthicum Heights , US
+1 410-691-0500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Cons:
Elevators out of order
Problems with cleanliness

Categories

Cleanliness
8.23
Some guests reported dirty shower curtains and musty smells in the room.
Service
9.2
While some staff were friendly, others were noted to be rude and non-attentive at times.
Location
9.74
Convenient location for those catching early AM flights.
Room Quality
8.19
Some issues with air conditioning and maintenance reported.
Amenities
7.72
Not all amenities available; breakfast options were limited and below expectations.
Value for Money
7.68
Guests felt that the quality did not match the price paid.
Food and Beverage
7.23
Breakfast options were not satisfactory; stale bread and limited selection.
Overall Experience
9.2
Overall positive feedback but with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:22

Property Description

Modern Amenities and Services
Experience state-of-the-art amenities at the Hilton Garden Inn BWI Airport, from flat-screen TVs in guestrooms to a modern fitness center and an on-site restaurant.

Convenient Location
Located minutes from the airport with easy access to major interstates, guests can explore downtown Baltimore, Washington D.C., the Baltimore Zoo, and Inner Harbor effortlessly.

Complimentary Shuttle Service
Enjoy free airport and local area shuttle service, making your travel experience seamless at the Hilton Garden Inn BWI Airport.

Experience comfort, convenience, and top-notch service at the Hilton Garden Inn BWI Airport. Book now to enjoy a delightful stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 755 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 9.2
T
Tommy • family_with_children • us
7
Pros:

Asked for early check in ahead of the time, they managed it ahead of time. It was important as my daughter needed to lie down due to medical issues. Room was nice

Cons:

Front desk staff was a little rude when we were checking in early about 1:30, until they checked and a room had already been assigned. So some staff somewhere was excellent, others so so.

2026-09-19 • via Nuitee
R
Ron • couple • us
5
Pros:

The room was clean comfortable bef

Cons:

The bathroom light was horrible.

2026-09-17 • via Nuitee
B
Brooke • solo_traveller • us
5
Pros:

The shuttle to the airport

Cons:

The room wasnt that clean. No extra blankets. Only 2 coffee pods.

2026-09-14 • via Nuitee
W
Walter • solo_traveller • us
10
2026-09-10 • via Nuitee
L
Latoya • couple • us
2
2026-09-09 • via Nuitee
K
Kendra • couple • us
10
2026-09-06 • via Nuitee
S
Stan • couple • us
7
Perfect for our circumstances.
Pros:

Breakfast was great. Staff person could have been more friendly. Very cold.

Cons:

Hotel could use some updates to carpet and bathrooms.

2026-09-06 • via Nuitee
T
Tonya • couple • us
10
Checked in after the game, staff very friendly, room very clean and updated loved it
Pros:

Very clean, updated. Staff very nice

Cons:

N/a

2026-08-31 • via Nuitee
J
john • couple • us
10
exceptional
Pros:

i didn't arrive until 2 am and that is a shame because i was ungraded to a suite and got very little use out of the beautiful room.

2026-08-31 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

Everything, Hilton BWI never lets down!

2026-08-24 • via Nuitee
K
Kennedy • couple • us
10
2026-08-17 • via Nuitee
F
Fedele • couple • us
9
2026-08-13 • via Nuitee
C
Carolina • couple • us
10
2026-08-12 • via Nuitee
S
Schmidt • solo_traveller • ch
9
Pros:

Very friendly staff

2026-08-11 • via Nuitee
R
Ron • family_with_children • us
1
I will never stay at another Hilton property.
Cons:

I paid for a King Suite on 6.27 and, after a 6.5 hour drive, was provided a standard room with a single bed. I specifically reserved a Suite as my brother and I were traveling to attend a ballgame and even showed the clerk the receipt. The offered solution was additional linens so one of us could sleep on the floor and "a bunch of points!" When I asked to speak to a Manager, I was told I had to wait until the next morning. I ended up having to cancel the room and stay at another hotel on the way back home at 2 am in Charlottesville, VA.

2026-08-11 • via Nuitee
J
Jamie • family_with_children • us
10
Beautiful location close to BWI. Exceeded expectations
Pros:

The hotel's lobby was amazing. They had a mini store, great seating, a little Cafe and bar. The staff at the bar was phenomenal- she had just started! We loved her! We ordered food from Uber eats, but ate in the lobby because it was so nice! The room was great, too.

Cons:

Had to pay $5 for parking.

2026-08-10 • via Nuitee
D
Denise • solo_traveller • us
9
Cons:

My reservation included breakfast but on the weekends they don't serve til 7 am. I was expecting earlier

2026-08-10 • via Nuitee
B
batya • couple • us
8
2026-08-10 • via Nuitee
H
Happiness68539570835 • Family
2
Save yourself the trouble — book somewhere else near BWI.
Pros:

Stayed 3 nights at the Hilton Garden Inn BWI and it was a frustrating experience from the moment I walked in.
I checked in through the Hilton app ahead of time and selected a first-floor room. When I arrived, I still waited 25 minutes at the desk — only to be told my room had been given away. Staff blamed a system outage, but they had a printout showing me assigned to that room. I was moved to the third floor and told my keys wouldn't be ready for a few hours. I came back at 10 PM after a baseball game and waited another 45 minutes just to get into my room.
The room itself wasn't much better. There were stains on the sheets, the blackout curtain was damaged, and the shower wall hadn't been cleaned. The hot tub in the pool area was out of service, and my key wouldn't open the pool doors. There were also unattended children in the pool area with no staff oversight.
Service was slow across the board. Calls to the front desk went unanswered. When I passed two housekeeping employees on my floor and asked for a few washcloths, I was told to go down to the front desk and get them myself.
For a Hilton property, this fell well short. Two hours of my first night were spent waiting on a room I'd already booked and selected in advance.

2026-08-01 • via Tripadvisor
S
Steven • family_with_children • us
9
2026-07-23 • via Nuitee