Four Points by Sheraton - San Francisco Airport

Hotels
•
Four Points by Sheraton
7.8 (262 reviews)
264 South Airport Boulevard , South San Francisco , US
+1 650-624-3700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Friendly staff
Great location near airport
Comfortable beds
Cons:
Cleanliness issues
Privacy violation incident
Limited nearby attractions

Categories

Cleanliness
6.38
Multiple reviews mentioned cleanliness issues, particularly in the bathroom and overall room.
Service
8.85
Staff was noted as friendly and helpful, with specific mentions of welcoming front desk agents.
Location
7.89
Conveniently located near the airport, but in an industrial area with limited appeal.
Room Quality
7.34
Generally spacious and comfortable, but had complaints about cleanliness and maintenance.
Amenities
8.37
Good amenities, including the availability of a restaurant/bar and spacious rooms.
Value for Money
8.33
Good pricing for the area despite some cleanliness issues.
Food and Beverage
8.38
Restaurant/bar available, improving overall experience.
Overall Experience
6.85
Mixed feelings due to significant negative experience regarding privacy violation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:50

Property Description

Convenient Location
Located less than 10 minutes from San Francisco International Airport and just 10 miles from Union Square, our South San Francisco hotel offers easy access to both the airport and downtown San Francisco.

Modern Accommodations
Styled in contemporary furnishings, each room at Four Points by Sheraton provides free Wi-Fi, a flat-screen cable TV, and complimentary toiletries, ensuring a comfortable stay for our guests.

Exciting Amenities
Enjoy access to our complimentary fitness center to keep up with your workout routine while traveling. Additionally, take advantage of our convenient location near Alcatraz Cruises for tours of the infamous Alcatraz Island.

Book your stay at Four Points by Sheraton today and experience the perfect blend of convenience and comfort during your visit to San Francisco.

Important information:

Please note: For reservations of 5 or more rooms, a group policy and cancelation may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

7.8
Based on 262 reviews
Cleanliness: 6.38
Service: 8.85
Location: 7.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 6.85
G
Gaynelle • couple • us
8
2026-09-14 • via Nuitee
E
Erica • couple • us
10
2026-09-07 • via Nuitee
L
Lee • solo_traveller • us
7
Good enough for 1 day stay
Pros:

Breakfast was good but you have to pay for it. No breakfast included. You walk 3/4 mile to train ride which is cleaner than I thought.

Cons:

There was no shuttle ride from airport to hotel. You will have to get uber/lyft. There’s no swimming pool/jacuzzi. No breakfast buffet, only you have to pay for breakfast.

2026-09-07 • via Nuitee
V
veeraraghavan • couple • sg
10
A fantastic place
Pros:

Very good one , forgot the reception name who are so helpful

Cons:

All is good here

2026-09-03 • via Nuitee
F
Fitoš • solo_traveller • hr
4
2026-09-02 • via Nuitee
J
jacob • couple • us
10
2026-08-23 • via Nuitee
B
Bill • solo_traveller • us
7
2026-08-07 • via Nuitee
L
Leslie • couple • us
10
2026-08-02 • via Nuitee
D
damien figueroa • solo_traveller • us
8
Pros:

Staff were very nice and helpful

Cons:

The parking was a little weird, but manageable

2026-07-22 • via Nuitee
M
Malcolm • solo_traveller • gb
8
If you have a car a reasonable choice if you need to be near SF airport
Pros:

Well appointed clean room. Good check-in. Convenient for train into SF.

Cons:

Nothing much within walking distance, bar/restaurant is OK but has limited choices

2026-07-01 • via Nuitee
V
valérie • couple • es
7
2026-06-28 • via Nuitee
A
Avalon • family_with_children • us
10
Very enjoyable
Pros:

Location #1, Staff was amazing at the front desk and restaurant along with housekeeping.

Cons:

Wish the restaurant had at least two more options for dinner on the menu.

2026-06-09 • via Nuitee
C
Cris • couple • us
10
2026-06-08 • via Nuitee
J
Juan carlos • extended_group • co
4
Frustrante
Pros:

No lo pudimos apreciar porque solo estuvimos 1 hora

Cons:

Por retrasos en los vuelos, solo pudimos llegar al hotel 1 hora antes del checkout y la manager no nos quería dejar usar las habitaciones, esa hora para bañarnos. Después de nosotros mostrar nuestro desacuerdo nos dejó usar solo una habitación para que nos bañáramos 5 personas. Nosotros éramos 5 y teníamos reservado 2 habitaciones. La verdad fueron muy desconsiderados

2026-05-21 • via Nuitee
V
Violeta • couple • us
7
moderate place to stay.
Pros:

good location, clean and friendly staff

Cons:

I asked to have my room cleaned and it never happened. I was told it would but it didn’t. Coffee area was a mess late in the day and no coffee offered.

2026-05-19 • via Nuitee
Y
Yaling • solo_traveller • us
5
Cons:

The staff did not get me checked in and charged me twice for the booking. I've reached out a few times and still no response.

2026-05-18 • via Nuitee
W
Wenquan • solo_traveller • us
9
2026-05-01 • via Nuitee
M
michellef16 • Family • Philadelphia, Pennsylvania
8
Highly recommend for an airport base
Pros:

We changed to this hotel a week prior to our visit and couldn't have been more pleased. We just needed beds for a quick San Fran trip that included a late night arrival and an early morning departure. We got more than that! We got upgraded to a loft room that was spacious and love the additional 1/2 bath. Service was great especially when we needed new linens.
We Ubered to and from airport and downtown San Fran and it was easy (not free like other reviews said).
The only downside is that it is literally near no food options, and the restaurant that already had limited options was out of several items when we tried to have an early dinner there.

Would recommend for a base if needed to be near the airport.

2026-04-04 • via Tripadvisor
J
Jennifer • couple • us
10
Friendly staff and clean. Will stay again.
Pros:

Was clean and friendly.

Cons:

Nothing I can think of

2026-03-30 • via Nuitee
M
mariocrosswell • Family • San Antonio, Texas
8
Good option for a one night stay.
Pros:

The hotel is well located, close to the airport. Staff is really friendly and you get complimentary uber ride to the airport.

The hotel is not in good shape. First, the corridors smells bad and the rooms need maintenance.

It is fine for a night, but not more than that.

2026-01-29 • via Tripadvisor