AC Hotel by Marriott Old Montreal

Hotels
•
AC Hotels by Marriott
8.2 (562 reviews)
445 Rue Saint-Jean-Baptiste , Montréal , ca
+15148754333

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Modern facilities
Friendly staff
Great location
Cons:
Noisy heating
High prices
Unhelpful service at times

Categories

Cleanliness
8.03
Several mentions of cleanliness, but some concerns regarding the comfort of heating and potential noise.
Service
8.7
Positive feedback on the friendliness of staff despite some mentions of unhelpfulness.
Location
9.04
Consistently praised in multiple reviews for its central position.
Room Quality
7.99
Rooms are described as spacious, but complaints about heating noise.
Amenities
8.02
Amenities are available but experienced varying degrees of satisfaction, especially concerning breakfast costs.
Value for Money
7.48
Guests expressed that prices seemed high compared to the overall experience.
Food and Beverage
8.03
Breakfast was mentioned positively but some costs were unexpected.
Overall Experience
8.3
Mixed sentiments about the experience, heavily influenced by noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:29

Property Description

Luxury Hotel in the Heart of Old Montreal

Full-Service Spa and Elegant Rooms
Indulge in relaxation at our full-service spa and unwind in rooms equipped with iPod docking stations, microwave, and refrigerator. Enjoy entertainment on the flat-screen TV and stay connected with free Wi-Fi.

Fine Dining and Historical Charm
Savor daily breakfast buffets and exquisite French cuisine at Auberge Le Saint-Gabriel. Immerse yourself in the rich history of the hotel and its surroundings.

Convenient Amenities and Nearby Attractions
Stay productive at our business center and keep fit in the gym. Explore the Museum of Archaeology and History just a 5-minute walk away, or stroll through the Quays of the Old Port of Montreal in just 10 minutes.

Book now for an unforgettable stay at SpringHill Suites by Marriott Old Montreal.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 36 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 562 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.3
R
Reed • couple • us
10
Pros:

Location, great bathroom

Cons:

Pricey

2026-07-23 • via Nuitee
C
Christina • couple • gb
10
2026-07-21 • via Nuitee
R
Rafaela • family_with_children • br
8
Localização perfeita, com boa estrutura de quarto, só o café da manhã deixou a desejar
Pros:

Localização, quarto e banheiro

Cons:

Café da manhã

2026-07-20 • via Nuitee
A
Ana • extended_group • ar
8
Gran estadía en Montreal
Pros:

La ubicación es inmejorable!!!!
La comodidad de las habitaciones y el trato de personal.

Cons:

Cerca del aire acondicionado había hormigas muy pequeñas. Tal vez tuvimos mala suerte. Solo eso puedo decir. El resto, todo perfecto.

2026-07-17 • via Nuitee
E
ezio antonio • solo_traveller • it
9
2026-07-16 • via Nuitee
M
Margot • family_with_children • nl
9
2026-07-13 • via Nuitee
V
Victoria • couple • gb
10
The things I didn’t like would not put me off staying here again. Great location and good value.
Pros:

Very clean. Modern rooms. Excellent location. Friendly staff.

Cons:

Silly grumble: no drawers and towel hooks too modern that towels kept falling off to the floor all the time.

2026-07-13 • via Nuitee
G
Gisou de Monac • solo_traveller • mc
8
Pros:

L emplacement

2026-07-11 • via Nuitee
A
Adrian • solo_traveller • gb
7
Pros:

Spacious, modern and clean rooms with welcome AC units which kept the rooms cool during a heatwave. Beds were very comfortable and well maintained every day.

Cons:

Breakfast buffet was very limited in choice. Restaurant / Breakfast staff were not very welcoming, unhelpful and acted strangely. We booked via booking.com which covers breakfast for all occupants. They tried to charge us again for breakfast for the kids until I had to speak to reception to confirm that everything was already paid for. Their only concern was asking for payment on the first day and getting a signature and room number for the breakfast as soon as I sat and had food in my mouth. No connection with customers and very poor service. A choice of eggs were offered the first morning but never again for the duration of our stay. When I asked for poached eggs at the time they couldn't do poached. Coffee or tea was never offered. A coffee carafe was available on the first day and then removed for the rest of our stay, which meant I had to go to the bar and specifically ask every morning for a coffee. So poor.

2026-07-07 • via Nuitee
C
Carol • solo_traveller • us
8
The location is convenient to restaurants, shopping and attractions.
Pros:

Close to everything.

Cons:

Lobby is hot with no AC or ceiling fan.

2026-07-06 • via Nuitee
K
Kong • extended_group • us
9
2026-07-02 • via Nuitee
A
Alex • extended_group • us
10
2026-07-02 • via Nuitee
B
Byrd Cicero • extended_group • mx
9
A must to be at old Montreal
Pros:

Location, room size, breakfast quality

Cons:

Price

2026-06-28 • via Nuitee
M
Melanie • solo_traveller • au
8
2026-06-27 • via Nuitee
N
Neel • family_with_children • us
10
Can’t beat the location!
Pros:

Amazing location! Comfortable rooms. Helpful staff. Parking on site in secure parking garage.

2026-06-19 • via Nuitee
P
Patricia • family_with_children • us
8
Satisfactory and clean.
Pros:

Location, size of room.

Cons:

Bathroom lacked shelves to put toiletries, and bathroom door didn’t slide entirely closed and no privacy.

2026-06-19 • via Nuitee
D
Donna • couple • ca
10
2026-06-19 • via Nuitee
V
Vanessa • extended_group • ca
7
2026-06-15 • via Nuitee
J
Juan • couple • co
8
Buena ubicación, desayuno delicioso.
Pros:

Ubicación Buen desayuno

Cons:

A la llegada nos querían cobrar el alojamiento, cuando este ya estaba pagado. Eso nos demoró y nos preocupamos mucho.

2026-06-14 • via Nuitee
T
tatyana • couple • us
7
Pros:

Location of the hotel is great! Staff is extremely friendly and helpful

Cons:

The rooms are outdated. AC is in the wall under the window right next to the bed what makes the sleep uncomfortable because of loud noise

2026-06-14 • via Nuitee