Eastern & Oriental Hotel

Hotels
9.1 (4713 reviews)
10 Farquhar Street , George Town , MY
+60 4-222 2000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful and historic building
Spacious and luxurious rooms
Cons:
Issues with cleanliness in some rooms
Noisy guests on the first night

Categories

Cleanliness
8.38
The rooms had a strange smell and were a bit sparse.
Service
9.85
The reception was responsive to noise complaints and overall service was high standard.
Location
9.39
The hotel location is good, not right in the center but easily accessible.
Room Quality
8.34
Rooms in the heritage wing were less luxurious and had issues, but the overall room experience was grand.
Amenities
9.37
Excellent facilities including a stunning pool and good club lounge.
Value for Money
8.83
Generally good value, though some areas may not meet 4-5 star expectations.
Food and Beverage
9.38
Breakfast options were lovely and the snacks at the club lounge were appreciated.
Overall Experience
9.25
Historic building with some shortcomings, but a lovely experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:13

Property Description

Luxurious Accommodation: 5-star rooms with top-notch amenities, including air conditioning, flat-screen TVs, and private bathrooms, ensure a comfortable stay.

Fantastic Facilities: Enjoy a refreshing swim in the outdoor pool, work out at the fitness centre, or savor delicious meals at the on-site restaurant.

Convenient Location: Situated near popular attractions like Wonderfood Museum and Penang International Airport, making it an ideal choice for tourists.

Contact us now to book your stay at the Eastern & Oriental Hotel in George Town!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.

- The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

- Please note that for bookings of 3 rooms or single booking with more than 3 nights and above, the hotel requires a 30% prepayment upon reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

9.1
Based on 4713 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.25
C
Chiuchien久倩 • couple • tw
8
Pros:

游泳池 早餐

Cons:

房間因為老舊有味道 床離廁所近有點潮濕 冷氣不夠冷

2026-10-31 • via Nuitee
R
RobIn • couple • nz
10
2026-10-31 • via Nuitee
C
Chiuchien久倩 • couple • tw
9
Pros:

房間寬敞 早餐豐盛

Cons:

一樓精品店舖的定價太高

2026-10-31 • via Nuitee
H
Henry • couple • au
7
Great property needs help with service standards
Pros:

My 6th stay I like this hotel

Cons:

Food standards declined
Lot of undertrained staff
Attention to detail bit there
I have 25 years in hotels Hilton Sheraton etc F&B manager

2026-10-31 • via Nuitee
K
Katharine • solo_traveller • au
9
2026-10-31 • via Nuitee
A
Azdli • solo_traveller • my
10
surperb!my kids love it
Pros:

stunning!

Cons:

nothing!

2026-10-30 • via Nuitee
J
john • couple • gb
10
Beautiful hotel, lovely rooms, excellent staff and a top location
Pros:

Beautiful hotel with a sea front location. Old part of the hotel has been beautifully restored, and the new wing is excellent with large rooms and a nice sea view. Buffet breakfast is great. Two swimming pools and a small gym. Great location for exploring Georgetown

2026-10-30 • via Nuitee
B
Bruno • couple • fr
10
Formidable séjour dans un environnement fort agréable.
Pros:

La situation de l'hôtel est formidable avec une superbe vue mer.
La piscine est très agréable.

2026-10-30 • via Nuitee
J
Justyna • couple • pl
10
Klimat innej Malezji
Pros:

Kolonialny styl czuć było w każdej części hotelu .Pokoj był przestronny z ogromną łazienką ,śniadania z dużym wyborem dań zarówno dla Europejczyków jak i Azjatów .Piatka z plusem dla pana bagażowego👍

Cons:

Wszystko ok

2026-10-29 • via Nuitee
K
KOSUKE • family_with_children • my
10
2026-10-28 • via Nuitee
Y
yoke • family_with_children • sg
10
Pros:

Charming and lovely hotel

2026-10-28 • via Nuitee
A
Anh • couple • sg
10
2026-10-27 • via Nuitee
J
Jeff • couple • au
10
First trip to Penang, but it won't be the last.
Pros:

We were in the Heritage wing, which is smaller. The Farqhuar Bar was a really nice place to have a quite drink and relax. Very old world, but smart casual attire was fine. Food was good for either lunch or dinner. The pool area was great. Staff kept refreshing your glass with ice and water. While the hotel looks a bit old, it is charming. Everthing works and the Air Condition is welcome. Staff were amazing.

Cons:

Nothing

2026-10-27 • via Nuitee
N
Nur Asikin • family_with_children • my
10
2026-10-27 • via Nuitee
N
Nur Asikin • family_with_children • my
10
2026-10-27 • via Nuitee
I
Ingo • couple • de
9
Altes historisches Luxushotel
Pros:

Club Lounge und Frühstück

Cons:

Lage

2026-10-26 • via Nuitee
F
frazer • family_with_children • au
9
Pros:

Simply outstanding.

Cons:

Beds i could have slept all day. Breakfast i could eat differently for a week and still not try everything. Hi as good as I have had. An equal to the best I've stayed at around the world.

2026-10-26 • via Nuitee
Y
YUSUKE • solo_traveller • jp
9
伝統と歴史を感じる、素敵な滞在ができました。
Pros:

ヘリテージウイングに1泊しました。伝統と歴史を感じる重厚感のあるホテルで、設備も申し分ありません。英語調のクラシカルなデザインがとても気に入りました。

別館側には、ホテルの歴史を展示したギャラリーや、ホテルオリジナルの食器等が売っている売店もあります。

レストランも複数あり、海沿いの庭を散策するのも楽しいので、泊まるだけでなくホテル内でゆっくり時間をすごしたい方にはおすすめです。

Cons:

客室は問題ありませんが、中央のボールルームで披露宴や催し物などが行われるので、人が多い分ロビー近くが騒がしいことがあります。

2026-10-25 • via Nuitee
M
Mah • couple • my
9
2026-10-25 • via Nuitee
I
IGNACIO • family_with_children • es
10
2026-10-25 • via Nuitee