Eastern & Oriental Hotel

Hotels
9.1 (4403 reviews)
10 Farquhar Street , George Town , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful and historic building
Spacious and luxurious rooms
Cons:
Issues with cleanliness in some rooms
Noisy guests on the first night

Categories

Cleanliness
8.38
The rooms had a strange smell and were a bit sparse.
Service
9.85
The reception was responsive to noise complaints and overall service was high standard.
Location
9.39
The hotel location is good, not right in the center but easily accessible.
Room Quality
8.34
Rooms in the heritage wing were less luxurious and had issues, but the overall room experience was grand.
Amenities
9.37
Excellent facilities including a stunning pool and good club lounge.
Value for Money
8.83
Generally good value, though some areas may not meet 4-5 star expectations.
Food and Beverage
9.38
Breakfast options were lovely and the snacks at the club lounge were appreciated.
Overall Experience
9.25
Historic building with some shortcomings, but a lovely experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:13

Property Description

Luxurious Accommodation: 5-star rooms with top-notch amenities, including air conditioning, flat-screen TVs, and private bathrooms, ensure a comfortable stay.

Fantastic Facilities: Enjoy a refreshing swim in the outdoor pool, work out at the fitness centre, or savor delicious meals at the on-site restaurant.

Convenient Location: Situated near popular attractions like Wonderfood Museum and Penang International Airport, making it an ideal choice for tourists.

Contact us now to book your stay at the Eastern & Oriental Hotel in George Town!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.

- The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

- Please note that for bookings of 3 rooms or single booking with more than 3 nights and above, the hotel requires a 30% prepayment upon reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for MYR 406 per person per night when using an existing bed.
    People no matter the age stay for MYR 413 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 4403 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.25
N
Naoko solo_traveller jp
10
最高のホテル
Pros:

全てが最高でした。クラシックな建物と部屋のしつらえ、従業員のホスピタリティ、食事の美味しさ、等々。絶対に泊まる価値のあるホテルです。

Cons:

特にありません。

2026-05-23 via Nuitee
D
Dympna extended_group au
9
Wonderful Colonial Stay
Pros:

Can not fault this hotel, breakfast was great, the guest lounge was a wonderful surprise which was great to relax in while waiting for our room to be available.

Cons:

Nothing although we did joke an inclusion of a chocolate with the turn down serve would have been perfect. Wonderful place although there is a danger of not leaving to see Georgetown

2026-05-23 via Nuitee
A
Alexander couple gb
8
Pros:

Beautiful and very spacious room.

Cons:

Breakfast wasn’t great. Other than that, lovely.

2026-05-22 via Nuitee
S
Seiko couple nz
10
The room was very clean and aircon wasn’t too strong and pretty comfy stay.
Pros:

Variety of food at the breakfast includes local noodles and pau with a good service. Awesome view from the room and swimming pool.

2026-05-22 via Nuitee
H
Hugh solo_traveller us
9
A classic hotel that remains magnificent
Pros:

Immaculate; seaside excellent location; very large high floor room for $200 per night; excellent service: 4 very good restaurants

Cons:

Overall excellent food; but, a small negative. Some food sitting on warmers in the dinner buffet not hot

2026-05-21 via Nuitee
C
ChiaLan couple tw
9
Pros:

elegant hotel, love it!

2026-05-20 via Nuitee
J
Julie couple au
10
2026-05-20 via Nuitee
J
Jane solo_traveller au
10
A truly glorious experience
Pros:

Everything! Service was impeccable. Room was stunning with everything you could possibly need. Breakfast was delicious. The best hotel stay I've ever had.

Cons:

Having to leave.

2026-05-20 via Nuitee
T
TOMAI couple jp
10
癒される
Pros:

ベットのクッションが良いので、よく眠れた

2026-05-19 via Nuitee
G
Guy solo_traveller au
10
2026-05-19 via Nuitee
A
Annabel couple nz
10
2026-05-19 via Nuitee
A
Anke solo_traveller de
10
Pros:

Alles

2026-05-19 via Nuitee
S
STEPHEN couple gb
9
2026-05-19 via Nuitee
G
Gottlieb couple ch
8
Wunderbar
Pros:

Ausgezeichnet

Cons:

Concierge Service

2026-05-18 via Nuitee
R
Ria couple gb
10
Pure Relaxation and luxury
Pros:

Great breakfast spacious rooms efficient housekeeping

2026-05-18 via Nuitee
W
Waseem couple sa
9
Top 1 hotel in penang for relaxation and discovering george town.
Pros:

Amazing vintage-modern mixed stylish hotel.

Cons:

Room space and view as well as swimming pool.

2026-05-18 via Nuitee
M
Miyoko couple jp
10
2026-05-18 via Nuitee
M
Marie-France extended_group fr
10
2026-05-17 via Nuitee
E
Elsa solo_traveller fr
9
2026-05-16 via Nuitee
B
Brad couple au
9
Pros:

Location and old world style

Cons:

Nothing

2026-05-16 via Nuitee