NH Hamburg Altona

Hotels
•
NH Hotels
8.3 (5607 reviews)
Stresemannstr. 363-369 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Issues with breakfast service
Cleaning inconsistencies

Categories

Cleanliness
7.69
Some reviews mentioned cleanliness issues, specifically with rooms and bathroom facilities.
Service
9.16
Consistently positive comments about friendly and helpful staff.
Location
8.7
Good location for visiting the city and easy access to public transport.
Room Quality
8.15
Rooms are mainly described as clean and well-sized.
Amenities
8.18
Amenities like breakfast received mixed reviews but overall present.
Value for Money
8.14
Many guests found the price reasonable for the quality offered.
Food and Beverage
7.69
Breakfast service needs improvement; some dishes were reported as cold.
Overall Experience
8.66
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Luxurious Accommodation

Experience classic décor and modern amenities in the rooms at NH Hotel Hamburg Altona. Enjoy satellite TV, a work desk, and a private bathroom during your stay.

Delicious Dining Options

Indulge in Northern German and Mediterranean specialties at the vibrant Navarra restaurant. Sip on delicious drinks at the retro-style bar while watching sports events on the large screen.

Convenient Location

Located in Hamburg’s Altona district, NH Hamburg Altona offers easy access to attractions like the Barclaycard Arena and Neue Flora Musical Theatre. Plus, with a bus stop opposite the hotel and proximity to the A7 motorway, exploring the city is a breeze.

Book your stay at NH Hamburg Altona for a perfect blend of comfort and convenience.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per pet, per night.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Please note that the cleaning service is offered once every 4 nights. For stays of less than 4 nights, a cleaning service is available upon request.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 5607 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
R
RYUICHI • solo_traveller • jp
8
2026-05-23 • via Nuitee
S
Silke • solo_traveller • de
10
Alles top, gerne wieder!
Pros:

Perfekte Lage, supernette Mitarbeiter, kostenfrei geparkt, Zimmer mit Balkon und schöne kleine Saunaanlage auf dem Dach mit Zugang zu einer Terrasse. Traumhafter Blick bis zum Fernsehturm. Frühstücksbuffet habe ich leider nicht in Anspruch nehmen können. Sah aber gut aus. Ich komme wieder!

2026-05-23 • via Nuitee
D
Dr. Christina • couple • de
8
2026-05-22 • via Nuitee
P
Polina • extended_group • de
7
2026-05-21 • via Nuitee
P
Polina • extended_group • de
7
2026-05-21 • via Nuitee
K
Klaus-Volker • couple • de
4
Pros:

Das Frühstück am Sonntag ist eine Katastrophe! U.a.Selbstservice

2026-05-20 • via Nuitee
J
Jens • couple • de
7
2026-05-20 • via Nuitee
D
Doris Kathrin • solo_traveller • de
8
Schöne Tage in Hamburg
Pros:

Die Zimmer sind zweckmässig, das Personal sehr freundlich. Die Lage ist super. Tolle Anbindung an die öffentlichen Verkehrsmittel.
Die Betten sind sehr gut.

Cons:

Das Frühstück war früher abwechslungsreicher und es gab mehr Regionalität.

2026-05-20 • via Nuitee
O
Omkar Vikram • family_with_children • de
5
Average!
Pros:

1) Good breakfast!
2) Bus connections nearby to move around

Cons:

1) The guy at the reception during checkin behave wierdly. I showed him that the payment is commited over booking.com but he did not beleive me and asked me for a credit card as a safety deposit. I never had such experience at any other hotel in Germany (a country where mostly people use debit cards, like me). He made me pay at the counter before letting us in. The payment was already commited by booking.com. His body language and the way he talked was not acceptable and not welcoming at all. No receiptionist would treat the guests like this.
2) I booked nh hotel because i had really good experience at nh dresden. But this one was disapointing. Room was not carpetted. very congested room. and even the bathroom was very small and gave a wierd old apartment feeling.
3) despite making the booking months ago, they kept sending msges/mail that we do not gurantee a king size bed, it all depends on the availability. if it all depends on the current availability, what is the point of 'Advance booking'! However, they did give us a king size bed and a very uncomortable side bed for our daughter which was not suitable for anyone to sleep.

2026-05-19 • via Nuitee
O
Olaf • couple • de
7
2026-05-18 • via Nuitee
P
Peter • solo_traveller • de
8
2026-05-18 • via Nuitee
H
huersay • solo_traveller • de
6
2026-05-18 • via Nuitee
M
Muhlis • solo_traveller • de
9
2026-05-18 • via Nuitee
N
Norlan • family_with_children • ni
9
Excelente
Pros:

Excelente

2026-05-18 • via Nuitee
S
Sahra • extended_group • es
9
2026-05-18 • via Nuitee
M
Martina • extended_group • de
5
Pros:

Sehr gute Matratze

Cons:

Schlechtes Restaurant, Frühstück nicht regelmäßig aufgefüllt,

2026-05-18 • via Nuitee
I
Ines • couple • es
5
Cons:

No había duschkopf en la ducha y estaba lejos del centro

2026-05-17 • via Nuitee
F
Frank • couple • de
9
Optimal!
Pros:

Tolles Bett und von der Lage her optimal. Der Service und die Freundlichkeit des Personals waren super!

Cons:

Da fällt mir glatt nichts ein!

2026-05-17 • via Nuitee
M
Marco • solo_traveller • de
9
Sauberes und solides Hotel
Pros:

Sauberes Zimmer, gutes Frühstück

2026-05-16 • via Nuitee
N
NOBUO • family_with_children • de
7
2026-05-16 • via Nuitee