Holiday Inn Express & Suites S Lake Buena Vista by IHG

Hotels
•
Holiday Inn Express
8.8 (677 reviews)
5001 Calypso Cay Way , Kissimmee , US
+1 407-997-1400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Nice amenities like the pool
Cons:
Concerns about carpet cleanliness
Breakfast quality inconsistent
Some rooms in need of renovation

Categories

Cleanliness
7.95
Mixed feedback; some rooms clean but issues with carpets and dampness noted.
Service
9.45
Staff were very nice and helpful; many reviews highlighted positive interactions.
Location
9.25
Many reviews appreciated the proximity to attractions, restaurants, and parks.
Room Quality
8.45
Rooms generally comfortable but some concerns about outdated decor and furniture.
Amenities
8.95
Good range of amenities including a nice pool and breakfast.
Value for Money
9.45
Generally good value for the price; families found it worthwhile.
Food and Beverage
7.95
Breakfast quality varies; positive comments on some items, but negatives on others.
Overall Experience
8.95
Overall positive experience despite some cleanliness and food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:50

Property Description

Welcome to Holiday Inn Express & Suites S Lake Buena Vista, your gateway to the magic of Orlando!

Convenient Shuttle Service: Enjoy hassle-free transportation to top attractions like Walt Disney World, Sea World, and Universal Orlando Resort.

Comfortable Accommodations: Relax in rooms equipped with a small refrigerator, microwave, Keurig coffee maker, and complimentary WiFi.

Fun and Relaxation: Take a dip in the outdoor pool, play a round of mini-golf, savor a meal at the BBQ area or Tiki Hut, and stay active at the fitness centre.

Experience the best of Orlando at Holiday Inn Express & Suites S Lake Buena Vista - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 677 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.25
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 7.95
Overall Experience: 8.95
B
Bland • couple • us
10
2026-09-12 • via Nuitee
M
Maritza • extended_group • us
10
Gratitud
Pros:

El desayuno fué exelente , la ubicación me pareció muy buena ,todo cerca. Desde la llegada al Hotel , todos muy amables. En el area del desayuno todos fueron muy amables en especial una empleada Puertorriqueña , muy atenta y servicial con todo el mundo.el trato Fué bien especial y mucha hospitalidad.

Cons:

Solo funcionaba un elevador
La lampara larga de esquina no prendia con el botón, habia que enchufarla y desenchufarla.
Las lamparas del medio de la cabecera de las camas no se pudieron encender.
Y la nevera no tenia en la purrte soportes para poder colocar botellas de agua ó jugo.

2026-09-09 • via Nuitee
S
Sabrina • couple • us
10
My stay was great
Pros:

Breakfast was good

Cons:

if both elevators were working

2026-09-08 • via Nuitee
W
William • couple • us
10
Pros:

Clean and in a good location

Cons:

Had to pay extra for parking

2026-09-06 • via Nuitee
D
Dawn • couple • vi
10
Awesome experience and will stay again
Pros:

The room and the view of the pool🫶🏽❤️💯

Cons:

The staff at the front were exceptionally friendly helpful and understanding

2026-08-26 • via Nuitee
L
Linda • family_with_children • pr
9
Excelente Buen servicio EL personal bien Atento y educado
Cons:

Todo estuvo excelente lo unico que debe mejorar es el desayuno que sea mas latino ;las avenas estaba malisima revoltillo bien soso en lo demas excelente todo el personal excelente buen servicio me encanto y lo recomiendo ubicacion cerca de todo.

2026-08-25 • via Nuitee
J
John • solo_traveller • us
6
It was ok overall
Pros:

Location was amazing, close to Disney and Universal and the pools were clean.

Cons:

None of the outlets in the room really worked and they were all lose so you really couldn't plug anything in the charge your devices.

2026-08-25 • via Nuitee
D
Dennis • couple • us
10
Pros:

Friendly and quiet

Cons:

Nothing

2026-08-20 • via Nuitee
K
Kalyani • family_with_children • us
9
Very good budget friendly stay in proper location .
Pros:

Very good location and facilities. Front desk staffs were very cooperative and well behaved. Breakfasts were excellent .

Cons:

At the breakfast time staffs working at kitchen were asking us to show our room key card multiple times which was very annoying and some time behavior of kitchen stuffs were very rough and rude.
In our bed room there was water leakage from the AC and for that the room smell not good . We request room fragrance but they were not able to fix this issue.

2026-08-17 • via Nuitee
D
David • family_with_children • us
10
The stay was awesome and breakfast was great
Pros:

Location and cleanliness

Cons:

Some repair looked like it was done by handyman and not professional

2026-08-15 • via Nuitee
J
Juan • solo_traveller • us
10
2026-08-13 • via Nuitee
R
Raysa Enid • family_with_children • pr
10
Pros:

Lo mejor

Cons:

N/A

2026-08-04 • via Nuitee
A
Andrea • family_with_children • us
7
Pros:

Esta limpio todo, a todos nos gusto

2026-08-03 • via Nuitee
A
Anderson • couple • us
1
2026-08-03 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-07-21 • via Nuitee
A
Angela • solo_traveller • us
6
It was okay
Pros:

The pool

Cons:

The sockets didn’t work

2026-07-13 • via Nuitee
L
Leticia • solo_traveller • us
10
Pros:

Muy buena atención las chicas del comedor a la hora del desayuno, muy amables y serviciales todas, un agradecimiento especial a
Amor Gonzalez conversamos mucho con ella y siempre estuvo dispuesta a ayudarnos.

Cons:

Yo pienso que pudieran tener más servicios de buses para los parques,diferentes horarios y a más parques, por lo demás todo estuvo bien.

2026-07-12 • via Nuitee
M
Miguel M • family_with_children • py
5
Un buen lugar pero con oportunidades de mejora
Pros:

La ubicación - loundry

Cons:

La ducha rota y reparada y olor no muy agradable

2026-07-10 • via Nuitee
A
Alexandra • couple • us
1
2026-07-09 • via Nuitee
J
Julian • family_with_children • us
10
2026-07-06 • via Nuitee