Crowne Plaza Columbus North - Worthington by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
6.5 (1212 reviews)
6500 Doubletree Avenue , Columbus , US
+1 614-885-1885

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Convenient location (multiple mentions)
Several guests praised helpful/good staff
Some rooms described as clean and comfortable
Reasonable price mentioned by a few
Cons:
Room condition issues: old style, mattresses/springs, clogged toilets, poor drainage
Cleanliness problems: mildew smell, dead bugs/flies, ceiling chipping
Amenity failures: no microwave, cold/closed pools, broken elevators, no room service
Operational/service breakdowns: slow check-in, maintenance requests not addressed, breakfast shortages/chaos, noisy surroundings (drag racing)

Categories

Cleanliness
5
Mixed reports: several guests reported mildew smell, dead bugs/flies, ceiling chipping and debris, and bathroom drains/tubs not draining; a few reviews noted rooms were clean. Net sentiment leans below average.
Service
9.5
Staff were frequently described as good or helpful in multiple reviews, with positive front-desk mentions; however there were isolated operational failures (slow check-in at night, maintenance requests not completed, confidentiality concerns). Overall comments emphasize competent staff even if systems/maintenance failed, which supports an above-average score for staff interaction.
Location
9.5
Consistently positive: multiple guests praised the convenient location and value of location for their needs.
Room Quality
4.5
Room condition often criticized: old-style rooms needing renovation, sagging/broken mattresses (springs felt), clogged toilets, poor drainage, mini-fridge issues, missing wall parts and general wear-and-tear.
Amenities
4
Many amenity problems: no microwave in rooms, mini-fridge barely working, indoor/outdoor pools closed or unheated, no complimentary snacks/water in some rooms, broken elevators and no advertised room service available at times.
Value for Money
5
Mixed value perception: a few guests noted a good price, but several felt they overpaid given the lack of advertised services, broken amenities and needed renovations.
Food and Beverage
6.5
Limited but mixed feedback: breakfast service experienced crowding and shortages for some; there were also comments about lack of available snacks/water and no room service; not universally detailed, giving a slightly above-mid score reflecting inconsistent experience.
Overall Experience
8
Overall stay was functional for many (roof over head, some clean rooms, helpful staff and good location), but marred by significant negatives (noise, maintenance failures, old rooms, amenity outages). Net impression is usable stay with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Crowne Plaza Columbus North-Worthington with 32-inch flat-screen TVs in every room and the option for room service, allowing guests to dine in style.

Impressive Event Spaces
Host your next event in style with our large banquet, conference, and meeting spaces, perfect for any occasion. Whether it's a corporate meeting or a social gathering, we have you covered.

Relaxation and Recreation
Unwind and stay active with our indoor and outdoor pools, as well as a fitness centre equipped with PRECOR equipment. Enjoy a refreshing swim or invigorating workout during your stay.

Book now to experience all this and more at the Crowne Plaza Columbus North-Worthington.

Important information:

Please note guests are required to provide a credit card for incidentals. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 1212 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 4.5
Amenities: 4
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 8
D
doria • couple • us
4
tienen que renovar colchones, tv,
Cons:

la cama se le sentia los resortes, en pocas palabras estaba acostado en los resortes

2026-10-31 • via Nuitee
T
Taylor • solo_traveller • us
10
Pros:

It was the fanciest hotel we had ever stayed in! It was so clean, and we were really impressed with the fancy soap dispensers

Cons:

The elevator was the only issue. We got confused a couple of times with which floor was the lobby but other than that, it was great!

2026-10-28 • via Nuitee
P
Patricia • couple • us
10
Good location.
Pros:

Reasonable value for location.

Cons:

Needs some renovations, very old style.

2026-10-26 • via Nuitee
T
Tanesha • family_with_children • us
5
Did not like the smell of the room. I had to lock my card due to Crowne Plaza trying to charge my card after the price o
Pros:

Location was great.

Cons:

Room had a mildew smell.

2026-10-26 • via Nuitee
K
Kiana • family_with_children • us
1
Will not go back
Pros:

That we had a roof over our head.

Cons:

Our toilet broke down on Saturday and we asked for it to be repaired, but no one came to check it. Upon our arrival, there was a foul smell in the entry way of floor 7. There were no complimentary snacks or WATER available in our room and we only got TWO towels the whole time we were there.
The most disappointing part was that there was no room service even though it is listed as one of the amenities on the website.
Both elevators were broken on the midnight of Sunday and we heard someone got stuck in one of them. We had to use the service elevators. I truly believe we've overpaid for all the "services" we received.

2026-10-23 • via Nuitee
S
Sadao • solo_traveller • jp
5
2026-10-20 • via Nuitee
C
Chris • couple • us
10
2026-10-20 • via Nuitee
I
Isaiah • family_with_children • us
10
2026-10-19 • via Nuitee
K
Khadijah • extended_group • us
2
Wasn’t satisfied at all
Pros:

Nothing

Cons:

Okay, where do I start they had to which is room because our room had water all over the carpet and then the room they which us stink bad and toilets kept clogging up and the shower water took forever to drain out

2026-10-15 • via Nuitee
L
LaTrease • couple • us
10
2026-10-13 • via Nuitee
L
Lori • couple • us
6
My stat and service was good, the hotel is older and bathrooms could definitely be updated.
Pros:

It was very clean and presentable

Cons:

Maintenance areas/products were exposed on our floor and our tub didn’t drain.
Employees were not talking bad about guests or anything but were openly talking in the lobby about shift changing information and what needed to be done management wise next shift. Nothing distasteful just things that I feel should be talked about in an office-they stated guests last names and payment details openly. Things I would want confidential if it was about myself.

2026-10-12 • via Nuitee
S
Scott • solo_traveller • us
8
Was very plesant
Pros:

Did not have that

2026-10-12 • via Nuitee
W
William • solo_traveller • us
5
2026-10-12 • via Nuitee
J
Jenny • couple • us
4
2026-10-11 • via Nuitee
A
Abdul • extended_group • us
5
Pros:

Good staff

Cons:

No microwave in the rooms

2026-10-10 • via Nuitee
K
Kimberly • couple • us
5
Overall okay just wished pool was warm
Pros:

Clean property.

Cons:

Indoor pool was cold not heated .

2026-10-09 • via Nuitee
J
Jason • solo_traveller • us
5
The place is not bad, however, it does need to have some updates and attention, overall was not bad.
Pros:

I did not eat at the hotel. Location for what I needed was very close.

Cons:

There was no microwave in room and the coffee pot did not work the best. There were flies that were coming from the bathroom sink.

2026-10-08 • via Nuitee
E
Espinoza Carranza • couple • us
1
2026-10-08 • via Nuitee
M
Maria • solo_traveller • us
10
Beautiful
2026-10-07 • via Nuitee
G
Glenna • family_with_children • us
6
2026-09-18 • via Nuitee