Crowne Plaza Columbus North - Worthington by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7 (1330 reviews)
6500 Doubletree Avenue , Columbus , us
+1 614-885-1885

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Cons:
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.33
Multiple complaints about room cleanliness and issues with the shower suggest a lower score.
Service
6.8
Although some positive notes, the rude staff experiences significantly impact the perception of service.
Location
8.34
The location has been positively mentioned in multiple reviews.
Room Quality
6.29
Reports of maintenance issues such as cold shower and noise indicate a lower room quality.
Amenities
6.82
Issues with amenities like the ice machine and breakfast service negatively reflect this category.
Value for Money
7.78
Mixed feelings about value due to pricing concerns and unexpected charges.
Food and Beverage
6.33
Poor quality and variety of breakfast mentioned by multiple guests.
Overall Experience
7.3
While there were several negative experiences, some guests did have a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:26

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Crowne Plaza Columbus North-Worthington with 32-inch flat-screen TVs in every room and the option for room service, allowing guests to dine in style.

Impressive Event Spaces
Host your next event in style with our large banquet, conference, and meeting spaces, perfect for any occasion. Whether it's a corporate meeting or a social gathering, we have you covered.

Relaxation and Recreation
Unwind and stay active with our indoor and outdoor pools, as well as a fitness centre equipped with PRECOR equipment. Enjoy a refreshing swim or invigorating workout during your stay.

Book now to experience all this and more at the Crowne Plaza Columbus North-Worthington.

Important information:

Please note guests are required to provide a credit card for incidentals. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 1330 reviews
Cleanliness: 6.33
Service: 6.8
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 7.3
C
Courtney • solo_traveller • us
1
Pros:

The pool

Cons:

The bugs in room ..the rugs ripped
The toilet running constantly
I contacted the staff about the toilet seat I almost fell off worst hotel I jave ever stayed at

2026-07-23 • via Nuitee
K
Kayla • family_with_children • us
3
Would not reccomed for the price.
Pros:

The staff were nice.

Cons:

Our original room had plumbing issues, we had to be moved to another room for our second night. The outdoor pool was not usable, the hallways and lobby were about 100 degrees. They allowed music to be loudly played until almost midnight.

2026-07-19 • via Nuitee
J
Jeric • family_with_children • us
4
Cons:

The elevators were broken. Had to use the service elevator. The shower head wouldn’t move leaving water all over the bathroom. And it didn’t drain until well after the water was turned off. There was a peephole that was just covered by a small square of wallpaper in the bathroom and it was peeling off. The room smelled off as well

2026-07-18 • via Nuitee
L
L6Seith • Family • Mantua, Ohio
2
Did not feel safe here! Big changes need made!
Pros:

The only good thing I can say about our stay was that the staff was very kind. Everything else was a nightmare! The outdoor pool was green with garbage floating in it. There were beer bottles, cigarette butts & garbage EVERYWHERE on the grounds. Our rooms shower was broken to where it leaked all day/night. The bathroom sink drain was broken. We tried to go to the restaurant on location & waited 20 min so we left. There was no bedding for the pullout sofa so we had to wait an hour to get some. The elevators only worked half of the time and last but not least, a man exposed himself to my 14 yo son & myself while we were at the Pond on sight, while he urinated, looking right at us. Come to find out the hotel puts up homeless people. The first floor (by the pond) looked like a homeless shelter with garbage, chairs, grills, etc. We filed an incident report with the manager. We did not feel safe staying here. Very disappointing!

2026-07-17 • via Tripadvisor
D
Debra • solo_traveller • us
3
Cons:

There was no running hot water. They did not let me know this upon check in or I would have chosen another hotel.

2026-07-16 • via Nuitee
A
Aden • couple • us
10
2026-07-14 • via Nuitee
A
Alexandria • family_with_children • us
2
Very poor
Pros:

The bed was comfortable, unfortunately that was the only positive from our stay.

Cons:

We walked in and the room smelled like old cigarette smoke covered by air freshener, the traffic noise was very loud (beyond the norm) so we checked the window and it looked like it could fall out of the building at any point, there were many water stains on the ceiling that were poorly patched, no hot water in the morning, the morning breakfast tasted like how fabuloso cleaner smells and we paid twice the rate that the hotel normally costs for what was supposed to be an event that was then cancelled.

2026-07-13 • via Nuitee
S
S • solo_traveller • us
1
Pros:

I wasn't able to stay due to a unknown policy that wasnt on the website.

Cons:

I didn't like that I reserved a room and when I went to check in I wasn't able to get the room because Im a Columbus resident. Im sure why I was able to reserve the room if this was a room. The attendant wasnt no help didnt seem to care that I didn't have room after one of my friends already paid for his room which he wasn't able to get either. All are plans was ruined and funds are still pending. Poor communication within the company. Im really upset with this hotel.

2026-07-13 • via Nuitee
K
Kim • extended_group • ca
4
2026-07-12 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-07-08 • via Nuitee
D
David • solo_traveller • us
8
2026-06-19 • via Nuitee
K
kristenc171 • Family • Boston, Massachusetts
6
Could be so much nicer
Pros:

This hotel was disappointing for this brand. Front desk manager was so unfriendly and rotten to his staff. Carpet in hallways was disgusting. Our room’s bathroom sink was clogged from the start.

2026-06-16 • via Tripadvisor
A
Amanda • solo_traveller • us
10
2026-06-14 • via Nuitee
D
Doss • couple • us
2
NOT worth the money!
Pros:

It was a place to sleep.

Cons:

Grounds and halls were dirty and stank. Broken glass was on entrance sidewalk and was not cleaned although we stayed 5 days. Trashcan overflowing outside. Breakfast was not worth the price subpar cold food and sticky floors. We were initially given a room and key to find it was already occupied. When we were upgraded to a suite we got there to find the ceiling caving in from a water leak. The door connected to the other room was scotch taped on the cracks and the entire room reeked of Marijuana.

2026-06-14 • via Nuitee
A
aagarwal • Family
4
Highly outdated and improperly managed hotel
Pros:

We attended a weekend wedding in Columbus, OH, and the wedding party chose this hotel. If given a choice, I would NOT stay at this hotel again.

PROS
* Fitness room is nice and well equipped
* Staff is courteous and friendly
* Bed and pillows are relatively comfortable

CONS
* Hotel is severely outdated and not maintained
* Wallpaper is peeling and torn in many places
* Patched cracks in ceilings in many places
* 1 of 3 elevators worked during the weekend, and the 2 non-operational elevators didn't even have signs posted saying OUT OF SERVICE. We resorted to using stairs during our stay.
* Room furniture has deep scuffs and scratches
* Door hinges can be squeaky
* We did see one ant in our bathroom during our 2-night stay
* Slow shower drain
* Toilet flapper did not seat back properly, causing lots of water wastage if you weren't careful to reset it manually by hand
* Check-in staff made our and other guests keycards expire 24 hrs after check-in despite most of us staying > 1 night. Affected guests had to line-up to get new keycards.

I'm baffled how this hotel has maintained its 3-star rating.

2026-06-09 • via Tripadvisor
C
Chani • extended_group • us
9
Wedding to attend
2026-06-08 • via Nuitee
J
Jensen • family_with_children • us
1
Do not waste your money!
Pros:

Absolutely nothing

Cons:

It was not clean, the elevator didn’t work, the WiFi didn’t work, the hallways smelled terrible, there was only one roll od toilet paper for 4 people, the pool was not see through and green and inoperable, the Kleenex box had 3 sheets of Kleenex, the ac unit in room was on lowest setting of 60 and our room was so hot!

2026-06-08 • via Nuitee
N
Nicholas • solo_traveller • us
8
2026-06-07 • via Nuitee
A
Alfred • solo_traveller • us
10
2026-06-05 • via Nuitee
A
Alfred • solo_traveller • us
8
Pros:

Cleaning and front desk services

Cons:

Return of my deposit. It's take too long. Uphill now I didn't receive my first stay at the hotel and second stay and third stay deposits. For may31,2026 .the hotel own me $122 plus $60. First stay $60, third stay $60

2026-06-04 • via Nuitee