Quest Southbank

Hotels
•
Quest Apartment Hotels
8.7 (1845 reviews)
12-16 Kavanagh Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Housekeeping
Noise

Categories

Cleanliness
8.2
Issues reported with cleanliness, such as lack of housekeeping.
Service
9.2
Overall positive feedback, with some mentions of timely assistance.
Location
9.2
Central to attractions, with easy access to MCG and Melbourne CBD.
Room Quality
8.7
Rooms generally well received, but some concerns about maintenance.
Amenities
8.7
Good amenities reported, suitable for families and long stays.
Value for Money
8.7
Generally positive sentiment regarding value despite housekeeping issues.
Food and Beverage
8.2
Breakfast options were limited; availability of food was a concern.
Overall Experience
8.7
Overall enjoyable stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:38

Property Description

Modern Apartments with Fully Equipped Kitchen
Enjoy spacious and modern apartments at Quest Southbank, each featuring a fully equipped kitchen and a private balcony, perfect for a comfortable stay.

Convenient Location near Key Attractions
Situated just steps away from Southbank Promenade, The Arts Centre, and Crown Casino, Quest Southbank offers easy access to Melbourne's top attractions and entertainment venues.

Luxurious Amenities and Services
Indulge in tastefully furnished apartments with private bathrooms, laundry facilities, and a separate living room. Take advantage of facilities like a fitness room, sauna, and free guest WiFi, making your stay both relaxing and convenient.

Experience the best of Melbourne at Quest Southbank - book your stay now and create unforgettable memories in the heart of the city.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that there is a 1.4% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.05% charge when you pay with a American Express and a 3.02% charge Diners Club credit card.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1845 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
M
Melanie • solo_traveller • au
8
2026-05-31 • via Nuitee
C
Colleen • solo_traveller • au
10
Pros:

The staff were excellent & the room was clean & well appointed.

Cons:

N/A

2026-05-30 • via Nuitee
G
glasca04 • NONE • Traralgon, Gippsland, Victoria
10
Night Away
Pros:

Easy of getting to, close to everything. Staff friendly, parking available at a cost. Neat and tidy apartments.

2026-05-28 • via Tripadvisor
B
Bernie • couple • au
8
Pros:

The location fitted our purpose

2026-05-26 • via Nuitee
B
Brylee • extended_group • au
9
2026-05-24 • via Nuitee
I
infoF9905FA • Business
10
city stay
Pros:

great location, parking close by easy access
would recommend
I had a wonderful experience staying at Quest Southbank. The location is absolutely fantastic—right in the heart of everything. It was incredibly easy to find close parking, which made coming and going hassle-free. The nearby shopping options were excellent, and I thoroughly enjoyed the variety of food experiences available just steps away. Overall, a perfect spot for convenience and comfort. Highly recommend!

2026-05-23 • via Tripadvisor
A
Aaron • couple • au
8
2026-05-23 • via Nuitee
D
Daniel • extended_group • nz
6
2026-05-21 • via Nuitee
M
Mark • extended_group • nz
8
2026-05-17 • via Nuitee
V
Vijender • couple • au
7
Pros:

Location

Cons:

Cleaning

2026-05-17 • via Nuitee
N
Nadia • extended_group • au
10
Amazing hotel and staff were very kind and friendly
2026-05-17 • via Nuitee
E
Elnajjarine • couple • au
1
2026-05-17 • via Nuitee
M
Michael • solo_traveller • au
10
2026-05-16 • via Nuitee
V
Verna • solo_traveller • nz
7
Pros:

Location and facilities

2026-05-16 • via Nuitee
A
Alicia • couple • au
6
ok bit probs won’t be back
Pros:

2 staff i felt with were great

Cons:

water wasn’t working on arrival not that it was a big deal for me at the time but would think it nice to give smelling if discount.
Initial feelings with the property were awful booked a twin then told maybe not available and had to wait for they say. was total bullshit.

2026-05-14 • via Nuitee
L
Lilli-Mae • couple • au
6
2026-05-12 • via Nuitee
R
Robert • couple • au
7
2026-05-12 • via Nuitee
Z
Ziya • solo_traveller • au
10
2026-05-12 • via Nuitee
E
Eleanor • extended_group • au
10
Fantastic stay, great value for money highly recommend staying here
Pros:

I like the location, and it was really easy to find. And I also loved all of the ammenities in the apartment I stayed in, had a fantastic shower with amazing water pressure. And the hot water didn’t run out either it was fantastic.

2026-05-11 • via Nuitee
C
cindy • solo_traveller • sg
8
Pros:

Location, cleanliness, friendly staff

Cons:

Nothing.

2026-05-07 • via Nuitee