Quest Southbank

Hotels
•
Quest Apartment Hotels
8.7 (1891 reviews)
12-16 Kavanagh Street , Melbourne , au
+61 3 9694 5600

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Housekeeping
Noise

Categories

Cleanliness
8.2
Issues reported with cleanliness, such as lack of housekeeping.
Service
9.2
Overall positive feedback, with some mentions of timely assistance.
Location
9.2
Central to attractions, with easy access to MCG and Melbourne CBD.
Room Quality
8.7
Rooms generally well received, but some concerns about maintenance.
Amenities
8.7
Good amenities reported, suitable for families and long stays.
Value for Money
8.7
Generally positive sentiment regarding value despite housekeeping issues.
Food and Beverage
8.2
Breakfast options were limited; availability of food was a concern.
Overall Experience
8.7
Overall enjoyable stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:38

Property Description

Modern Apartments with Fully Equipped Kitchen
Enjoy spacious and modern apartments at Quest Southbank, each featuring a fully equipped kitchen and a private balcony, perfect for a comfortable stay.

Convenient Location near Key Attractions
Situated just steps away from Southbank Promenade, The Arts Centre, and Crown Casino, Quest Southbank offers easy access to Melbourne's top attractions and entertainment venues.

Luxurious Amenities and Services
Indulge in tastefully furnished apartments with private bathrooms, laundry facilities, and a separate living room. Take advantage of facilities like a fitness room, sauna, and free guest WiFi, making your stay both relaxing and convenient.

Experience the best of Melbourne at Quest Southbank - book your stay now and create unforgettable memories in the heart of the city.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that there is a 1.4% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.05% charge when you pay with a American Express and a 3.02% charge Diners Club credit card.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1891 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
K
Kristen • family_with_children • au
10
I loved it as it was also a great location. Great little cafes nearby. I can’t believe I didn’t see the IGA so close by
Pros:

It was spacious, clean and a perfect base for our Melbourne stay. I felt safe with the security too.

Cons:

It was all great.

2026-07-25 • via Nuitee
L
Lynette • extended_group • au
10
Great experience. Reception staff were extremely helpful and friendly.
2026-07-22 • via Nuitee
N
Nicky • family_with_children • au
8
Great central location for South Bank
Pros:

Fantastic location near South Bank, parking on site was very handy. Staff were amazing, friendly and helpful. Overall pretty good value for money, especially if you want a kitchen & laundry facilities (we had a 2 bedroom apartment, we didn't use the kitchen or laundry but they looked good).

Cons:

The apartment itself was a little tired, the bathroom tiling could do with updating/regrouting, but it was clean & comfortable.

2026-07-21 • via Nuitee
F
Florence • solo_traveller • au
9
Beau séjour en famille au Quest Southbank
Pros:

Super accueil. Chambre prête et nickel. Ravi d'avoir fait le choix de la chambre avec cuisine et buanderie. Très pratique pour un séjour de 7 jours à 4 en vacances. On a pu faire les choses à notre rythme. Très bien !

Cons:

2 points négatifs : la chasse d'eau avec peu de pression et les abat-jours des lampes de chevet mal fixés.

2026-07-21 • via Nuitee
W
Wendy • couple • au
9
Great location and well-appointed rooms
Pros:

This is my favourite place to stay in Southbank. It’s close to everything the arts district has to offer, plus an easy walk into the city. The rooms are large with a fully functioning kitchen (much better than staying in a hotel room). I particularly loved the coffee machine, and the mini grocery store at reception.

Cons:

Nothing.

2026-07-21 • via Nuitee
N
Narelle • couple • au
10
2026-07-20 • via Nuitee
H
Hooi Ping • family_with_children • au
9
Pros:

The location is good.

2026-07-20 • via Nuitee
D
dean • solo_traveller • au
9
2026-07-19 • via Nuitee
A
Andrew • extended_group • au
9
2026-07-17 • via Nuitee
F
Fiona • solo_traveller • au
9
Pros:

Location was good. Great coffee shop next door

Cons:

The shower over the bath tub was dangerous, have a nice bruise to show for it. Even with the anti slip matting I slipped getting out of tge bath first morning

2026-07-14 • via Nuitee
K
Kim • family_with_children • au
10
Pros:

Location

2026-07-14 • via Nuitee
T
Taslim • family_with_children • au
8
2026-07-13 • via Nuitee
K
Kahli • family_with_children • au
10
2026-07-13 • via Nuitee
E
Elizabeth • family_with_children • au
10
Fabulous long weekend in the City
Pros:

Location

Cons:

Nothing

2026-07-12 • via Nuitee
A
Andrew • family_with_children • au
9
2026-07-12 • via Nuitee
M
Melanie • family_with_children • au
9
Very good
Pros:

Staff were extremely helpful and very pleasant room was clean and comfortable

Cons:

Car park was very hard to get around it’s tight corners

2026-07-12 • via Nuitee
H
Helen • extended_group • au
9
2026-07-11 • via Nuitee
F
Farukamohammad • family_with_children • au
10
2026-07-11 • via Nuitee
R
Rajvir • family_with_children • au
10
2026-07-09 • via Nuitee
M
Md Khaledun • family_with_children • au
10
2026-07-09 • via Nuitee