Baymont by Wyndham Gatlinburg On The River

Hotels
•
Baymont Inn & Suites
8.2 (3823 reviews)
293 Parkway , Gatlinburg , US
+1 865-325-9751

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
River/balcony views
Convenient location near town
Free breakfast with good selection
Comfortable rooms (often described as clean)
24/7 pool availability / nice pool area
Peaceful riverside setting
Cons:
Pest issues reported (roaches, bugs in bed)
Dirty pool and occasional dirty floors/cleanliness concerns
Unfriendly or disinterested front desk staff
Limited parking and traffic/turning difficulties
Noisy HVAC, small bathroom, and some maintenance issues

Categories

Cleanliness
6.6
Mixed reports: several guests praised clean, comfortable rooms, but there are multiple serious cleanliness complaints (roaches in bathroom, bugs in bed, dirty pool, and reports of dirty floors).
Service
7
Mixed-to-negative: housekeeping was noted as good by some, but multiple guests reported unfriendly or disinterested front desk staff and rude interactions.
Location
9.4
Strong positives: excellent river/balcony views and convenient location near town; some negatives about traffic/turning left and nearby road noise at peak times.
Room Quality
8
Generally comfortable and well-kept; noted as an older property. Some maintenance/comfort issues mentioned (noisy heating/AC, light fixture in bathroom, sinks outside bathroom, heavy curtains, small bathroom).
Amenities
8.6
Good amenities overall: free breakfast regularly praised and a 24/7 pool was highlighted. Some complaints about pool cleanliness and limited parking affect the amenities score.
Value for Money
8.2
Perceived as fair for the property: breakfast and views add value, though charges for early check-in and parking issues were noted by some guests.
Food and Beverage
8.8
Consistently positive comments about the free breakfast (good selection and taste) across many reviews.
Overall Experience
9
Overall leaning positive for many guests due to location, views, and amenities, though some guests had severe negative experiences (pests, dirty pool, rude staff) that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Scenic Retreat in Gatlinburg
This Tennessee hotel, Baymont by Wyndham Gatlinburg On The River, offers a serene retreat with free WiFi and private balconies. The Great Smoky Mountains are a stone's throw away, perfect for nature lovers.

Modern Comforts
Each room is tastefully decorated and equipped with a cable TV, work desk, microwave, refrigerator, and coffee machine. The perfect blend of comfort and convenience for a relaxing stay.

Leisure and Convenience
Enjoy the year-round indoor pool, game room, and fitness centre during your stay. Need to catch up on work? Fax and photocopy services are available. Explore nearby attractions like Ober Gatlinburg Ski Resort and Dollywood just a short drive away.

Ready to experience the charm of Gatlinburg? Book your stay at Baymont by Wyndham Gatlinburg On The River now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.2
Based on 3823 reviews
Cleanliness: 6.6
Service: 7
Location: 9.4
Room Quality: 8
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 8.8
Overall Experience: 9
R
Raylenea • couple • us
7
Pros:

Location good breakfast selection

Cons:

We had little roaches in the bathroom

2026-10-31 • via Nuitee
E
Ellis • couple • us
7
Was ok for the most part.
Pros:

Breakfast. Ok

Cons:

Floors were dirty in room. Needed to be mopped.
Water pressure was poor.

2026-10-31 • via Nuitee
J
Julie • family_with_children • us
9
Absolutely wonderful!
Pros:

I looked at the reviews for this hotel carefully and was impressed. I was not disappointed. While it is a older hotel it was well kept, comfortable room and fantastic view! The river prong below my balcony was so peaceful and beautiful. I cannot wait to return.

Cons:

I dislike bathroom sinks outside the bathroom.
Heavy curtains on the exterior door. Blinds would have been better, imo.

2026-10-31 • via Nuitee
E
Edith • couple • us
2
Pros:

Balcony overlooking the river

Cons:

Light fixture hanging from the ceiling in the bathroom. Loudness of bathroom fan. Noisy heating/Ac unit.

2026-10-31 • via Nuitee
D
Deborah • couple • us
8
2026-10-31 • via Nuitee
W
Worthy • family_with_children • us
3
2026-10-29 • via Nuitee
A
Annika • extended_group • us
10
It Was A Beautiful, Clean, & Peaceful Stay!
Pros:

It’s Convenient Location To Pigeon Forge & Gatlinburg. It’s Absolutely Beautiful With The River In The Back Off The balcony. I Love The Pool That They Have As Well! They Offer A Free Breakfast & The Food Taste Good! It Is Very Clean And Just Beautiful To Look At!

Cons:

Parking Can Be A Little Difficult At Times.

2026-10-28 • via Nuitee
S
Shannon • couple • us
9
2026-10-28 • via Nuitee
G
Gentiana • extended_group • us
10
Pros:

The view was amazing!

2026-10-27 • via Nuitee
D
Danalin • couple • us
10
Loved the balcony! Very comfortable stay. We were sad to go!
Pros:

Great location

2026-10-27 • via Nuitee
V
Vickie • couple • us
8
2026-10-26 • via Nuitee
C
CHRISTOPHER • couple • us
7
Will be back love it love it couple more updates would be nice
Pros:

Love to stay love the location. Parking is something to think about along with breakfast and carbs, carbs carbs.

Cons:

Parking but it is what it is. Yes, there’s parking downstairs. I get it anyway it is what it is.

2026-10-25 • via Nuitee
D
Daugherty • family_with_children • us
6
2026-10-24 • via Nuitee
W
Warren • family_with_children • us
8
Pros:

Clean comfortable room

Cons:

The concrete wall on the other side of road in front of hotel magnifies the passing vehicles sound. Luckily after 11:00 traffic dropped considerably.

2026-10-23 • via Nuitee
J
John • couple • us
1
We will never stay there again
Pros:

The breakfast was good

Cons:

The pool was dirty and bugs found in my bed. The lady at the front desk was not friendly at all. We took this trip cause my other half had stage four brain cancer. He had surgery and lived to tell about it. We went on this trip for we could look back at the memories . Instead we got nightmares.

2026-10-23 • via Nuitee
D
Dumas • family_with_children • us
10
2026-10-22 • via Nuitee
S
Sally • extended_group • us
9
We had a great visit and would stay again
Pros:

The breakfast was good and the location was good

Cons:

The bathroom area was small

2026-10-21 • via Nuitee
D
Dwayne • solo_traveller • us
5
The room was clean and maid service was good. Front desk staff was disinterested at best. I’ll make sure never to stay t
Pros:

The view of the river.

Cons:

There was very limited parking, especially for a large car/suv. There was no common areas for our party to gather, sit and talk, have coffee. The staff was unreasonably rude. Very little common courtesy.

2026-10-20 • via Nuitee
K
Kathleen • couple • us
7
Pros:

Location was okay and the breakfast was nice

Cons:

Not charging for early check in. Especially senior citizens who need to rest.

2026-10-20 • via Nuitee
J
Jason • family_with_children • us
8
2026-10-19 • via Nuitee