Baymont by Wyndham Gatlinburg On The River

Hotels
•
Baymont Inn & Suites
8.3 (3954 reviews)
293 Parkway , Gatlinburg , US
+1 865-325-9751

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Beautiful views
Pleasant staff
Clean and comfortable rooms
Good location
Cons:
Cleanliness issues
Amenities unavailable
Noise from the street
Room quality varied

Categories

Cleanliness
6.51
Multiple mentions of bugs in the room and a funky smell indicate poor cleanliness.
Service
9.48
Staff is described as pleasant and helpful.
Location
9.02
Good location with beautiful views, although there are mentions of road noise.
Room Quality
7.97
Mixed reviews on room quality; some enjoyable aspects but also discomforts mentioned.
Amenities
7
Several amenities noted as out of order, affecting overall satisfaction.
Value for Money
8.46
Overall a reasonable price for what is offered, though some found better options.
Food and Beverage
9.01
Breakfast received positive feedback, contributing to overall enjoyment.
Overall Experience
8.98
Overall mixed feelings; some guests enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:41

Property Description

Scenic Retreat in Gatlinburg
This Tennessee hotel, Baymont by Wyndham Gatlinburg On The River, offers a serene retreat with free WiFi and private balconies. The Great Smoky Mountains are a stone's throw away, perfect for nature lovers.

Modern Comforts
Each room is tastefully decorated and equipped with a cable TV, work desk, microwave, refrigerator, and coffee machine. The perfect blend of comfort and convenience for a relaxing stay.

Leisure and Convenience
Enjoy the year-round indoor pool, game room, and fitness centre during your stay. Need to catch up on work? Fax and photocopy services are available. Explore nearby attractions like Ober Gatlinburg Ski Resort and Dollywood just a short drive away.

Ready to experience the charm of Gatlinburg? Book your stay at Baymont by Wyndham Gatlinburg On The River now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.3
Based on 3954 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 7
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
J
Jorge G. Resto Rivas • solo_traveller • pr
9
Great for two
Pros:

The river view.

Cons:

Nothing. Everything was splendid.

2026-09-19 • via Nuitee
J
Juan • couple • us
10
Great experience
Pros:

Everything

Cons:

Nothing everything was good

2026-09-19 • via Nuitee
K
Kaitie • solo_traveller • us
9
2026-09-18 • via Nuitee
H
Harber • extended_group • us
8
2026-09-18 • via Nuitee
B
Brenda • couple • us
9
It was a very nice stay
Pros:

Very friendly staff, clean and comfortable

Cons:

Breakfast was just okay

2026-09-17 • via Nuitee
K
Kerri • solo_traveller • us
9
2026-09-17 • via Nuitee
H
Herve • family_with_children • fr
7
2026-09-17 • via Nuitee
C
Christine • solo_traveller • us
9
Pros:

Room was clean and comfortable. Did have odor of sour mop from floors once we got some air freshener it was all good. Love the balcony overlooking thw creek.

2026-09-15 • via Nuitee
K
Katiusca • family_with_children • us
10
2026-09-14 • via Nuitee
C
Christina • couple • us
9
It is a great place to stay. I have stayed here twice.
Pros:

The location is great being on rhe river. The rooms are clean and the bed is comfortable.

Cons:

The parking lot.

2026-09-14 • via Nuitee
G
Greg • couple • us
2
The beds were comfy!
Pros:

Being on the river.

Cons:

The room had a very dirty floor and very low water pressure especially at the sink. Was afraid to try the breakfast. Being on the river was nice. My main complaint was as soon as we arrived the front desk clerk, I believe her name is Nats, had an attitude! I don't know if she does not like white people or just hates her job. She was rude, not friendly at all nor wanted to answer any questions. I think we interrupted a transaction she was having with a car out front with a male and female. There was a strong odor of pot coming from their car.

2026-09-13 • via Nuitee
A
ALEXANDRA • solo_traveller • us
4
Pros:

Being close to the river. Walking distance to Gatlinburg. Breakfast was surprisingly pretty good.

Cons:

The air conditioner made noise for 2 nights. The blind in the bathroom was broken. The sink had only warm water to brush your teeth.

2026-09-12 • via Nuitee
S
Stacie • solo_traveller • us
10
Pros:

The view was the best part

Cons:

Had no issues

2026-09-12 • via Nuitee
M
michael • couple • us
6
2026-09-11 • via Nuitee
J
Jason • couple • us
7
Ok over all
Pros:

Breakfast

Cons:

The walk up town is to long.

2026-09-10 • via Nuitee
L
lendell • family_with_children • us
8
2026-09-09 • via Nuitee
P
paul • solo_traveller • gb
5
Great location but dated hotel.
Pros:

Excellent location and easy to find

Cons:

Receptionist was quite abrupt, swimming pool was closed, lift was poor and took ages. Bed was falling apart and air conditioning was so loud you couldn't sleep with it on. Hotel is dated and needs attention.

2026-09-09 • via Nuitee
G
gila • solo_traveller • il
5
2026-09-08 • via Nuitee
S
Samantha • couple • us
8
Clean room great price
Pros:

Room was great! Clean and cozy. Parking was tight!! Outside road noise was very loud, but you couldn't hear rooms around you at all. Overall it was a win and would recommend

Cons:

Elevator was old slow and hot

2026-09-08 • via Nuitee
T
TQ • couple • us
8
Very nice
Pros:

The location

Cons:

Parking, and breakfast

2026-09-07 • via Nuitee