Quality Inn & Suites Montgomery East Carmichael Rd

Hotels
•
Quality Inn
6.3 (147 reviews)
5035 Carmichael Road , Montgomery , US
+1 334-223-4616

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Breakfast selections were good
Mattress was excellent
Room was clean
PM desk clerk helpful
Liked the price point
Cons:
Deposit not returned
Breakfast items missing / gravy burning
No breakfast attendant
People loitering at entrance (safety concern)
Broken sliding entrance door
Limited towels provided
German roach attempted to enter room

Categories

Cleanliness
5.8
Room was reported clean, but a German roach attempted to enter the room and limited towels were provided — cleanliness is mixed with cleanliness concerns lowering the score.
Service
7.8
PM desk clerk was described as helpful and local authorities removed a disruptive group (indicating responsive staff/security); however, there was no breakfast attendant. Overall service is comparatively strong.
Location
5.8
Guests encountered people loitering at the entrance when arriving (removed later by sheriff) and a broken sliding door at the entrance — location/safety impressions are somewhat negative.
Room Quality
7.8
Mattress was described as excellent and the room was clean, but issues like a broken sliding entrance door (affecting convenience) and limited towels temper the rating.
Amenities
5.5
Breakfast selections were available and generally good, but key items (sausage) were gone, gravy was poor, and no attendant was present; limited towels also affect amenities.
Value for Money
5
One reviewer liked the price point but another reported that the hotel did not return a deposit—overall value is undermined by the deposit issue.
Food and Beverage
5.2
Breakfast offerings were noted as having good selections, but several service/quality problems (missing sausage, nearly empty/burning gravy, no attendant) produced a below-average score.
Overall Experience
7.5
Summary impression: 'Not a bad stay' with positives (clean room, excellent mattress, helpful PM clerk, good price) but several service/amenity and cleanliness concerns; overall moderately positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located near major universities and the airport, Quality Inn & Suites Montgomery East Carmichael Rd offers a central hub for both business and leisure travelers.

Amenities Galore
Enjoy complimentary WiFi, breakfast, and access to the fitness center and seasonal outdoor pool. The hotel also provides guest laundry facilities, business services, and meeting rooms for your convenience.

Comfortable Rooms
Relax in well-equipped rooms featuring essential amenities like ironing facilities, coffee makers, and cable TV. Upgrade to rooms with whirlpool bathtubs for a touch of luxury.

Experience comfort and convenience at Quality Inn & Suites Montgomery East Carmichael Rd. Book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.3
Based on 147 reviews
Cleanliness: 5.8
Service: 7.8
Location: 5.8
Room Quality: 7.8
Amenities: 5.5
Value for Money: 5
Food and Beverage: 5.2
Overall Experience: 7.5
G
Goodwin • couple • us
6
Pros:

Good

Cons:

They don't give back deposit

2026-10-29 • via Nuitee
P
patricia • couple • us
7
2026-10-24 • via Nuitee
T
Thomas • couple • us
7
Not a bad stay. I have stayed in better Quality Inn's. Liked the price point.
Pros:

Breakfast selections were good. Quality not good. See below. Mattress was excellent. Room was clean. PM desk clerk was helpful.

Cons:

We ate at 8:30. Regular sausage was gone. Gravy was almost empty and burning. No attendant. There were people sitting around the door when we drove in. A sheriff removed them by the time we left our car. The sliding door at the entrance was broken. There were only two wash cloths, two hand towels and one bath towel in the room. More would have been better. A German roach attempted to enter the room from the opposite side of the hall. I was able to kill it.

2026-10-19 • via Nuitee
C
Chico • couple • us
6
2026-10-12 • via Nuitee
L
Laura • friends
4
Pros:

The room was a little shoddy. The coffeemaker didn’t work/missing a part. It was reported but we didn’t get a replacement. The breakfast was adequate but the coffee served was the worst I’ve ever had. There was noise for 24 hrs.

2025-10-10 • via Nuitee
C
Carol
2
Pros:

The toilet seat was broken, reported but the maintenance guy left.

2025-10-03 • via Nuitee
• couple • us
9
2025-09-13 • via Nuitee
L
Laura • couple • us
6
The room and the whole facility had what looked like a lot of water damage
Pros:

Good bed

Cons:

The front desk person when we left

2025-09-08 • via Nuitee
P
Paul • friends
8
Pros:

local information not avable from staff

2025-08-17 • via Nuitee
V
Verified traveler
6
Pros:

Overall it wasn’t a bad stay, but in the first ten minutes in the room we had to kill about 5 bugs, which had us a little worried if there were more we didn’t see.

2025-08-03 • via Nuitee
C
Carolyn • couple • us
1
There were more decent places
Pros:

Parking

Cons:

No pool

2025-07-28 • via Nuitee
R
Robin • couple • us
5
It was decent but the area was scary.
Pros:

Rooms were ok.

Cons:

The area was horrible. Lots of scary people walking there was several holes in the ceiling that had leaks. No pool. Only 1 elevator.

2025-07-17 • via Nuitee
W
WOOKJE • solo_traveller • kr
7
2025-07-12 • via Nuitee
K
KWANGJONG • family_with_children • kr
10
Pros:

안내를 잘해 주었음.

Cons:

없음

2025-07-05 • via Nuitee
A
Andrew
10
Good stay
Pros:

The staff at check in was very friendly amd nice. The hotel is under renovations still but the renovated rooms are nice. They are trying to get things done. It was very quiet place and conveniently located to restaurants, store and the interstate.

2025-06-17 • via Nuitee
K
Khadijah • family_with_children
6
Pros:

The inside of the hotel in the lobby is fine.
We had FIRST room 212 it smelled like urine.
The guy on may 4th was nice enough to give another room.

We opened the window and turn the air on to let the room air out.
Room 216 the couch was dirty, we used 2 sheets to sit on it. Breakfast was small. Nothing special.
Upgrade those couches and all i could think was.
" they'll probably put the same sheets on the. bed

2025-05-06 • via Nuitee
L
LETA
8
Pros:

Location was good. Food close by to walk

2025-04-14 • via Nuitee
L
Larry
8
Pros:

Overnight stay while on the road. Room quiet and comfortable. Room needs some upgrades, stains on furniture, bathroom door sticks and coming apart.

2025-04-04 • via Nuitee
H
Harry • young couple • us
10
Exceptional
Pros:

Rooms clean, very comfortable, great staff. Very pleasant for us and our puppies.

Cons:

Not a thing

2025-03-28 • via Nuitee
A
Anderson • family with young children • us
6
Pleasant
2025-02-26 • via Nuitee