Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Helpful service
Cons:
Limited breakfast options
Small room size
Noise from adjacent rooms

Categories

Cleanliness
8.09
Most reviews indicate clean rooms, with some mentioning issues like noise from neighboring rooms.
Service
9.06
Staff received high praise for friendliness and helpfulness throughout the reviews.
Location
9.1
Consistently mentioned as excellent due to proximity to major attractions.
Room Quality
7.55
Rooms tend to be small with limited storage; overall condition is functional.
Amenities
8.08
Basic amenities are available, but some guests felt they were lacking.
Value for Money
7.54
Several reviews mention high prices in the area; perceived value may vary.
Food and Beverage
7.59
Breakfast options were noted as limited and not to all guests' tastes.
Overall Experience
8.56
Overall positive experiences, with guests expressing satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 10:56

Property Description

Historic Ottoman Mansion with Stunning Views

Luxurious Amenities: Enjoy free WiFi, cable TV, and a minibar in our air-conditioned rooms with traditional Ottoman-style décor. Relax on our rooftop terrace overlooking the Sea of Marmara and Bosphorus.

Convenient Location: Explore Istanbul’s top attractions within walking distance, including Topkapi Palace, Sultan Ahmet Mosque, and Hagia Sophia. The hotel is just minutes away from the Kennedy Circle tram stop for easy access to Sarayburnu.

Personalized Service: Start your day with a delicious Turkish breakfast buffet and let our tour desk help you plan your itinerary. Experience the charm of a 19th-century Ottoman mansion with modern conveniences.

Book now to experience the perfect blend of history and luxury at Artefes Hotel Old City.

Important information:

Please note that Hammam and Fitness Center are under construction since July 1 until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.2
Based on 2155 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 8.56
M
Mennatallah • extended_group • ae
10
2026-09-19 • via Nuitee
V
Viktorija • solo_traveller • lv
9
Pros:

Ļoti ērta atrašanas vieta lai tiktu visos vecpilsētas objektos. Diezgān labas brokastis, īpaši kūkas, bet ar traukiem ir ka ir. Var nebūt un atnes vēl mitrus. Skaists skats no terases.
Paldies personālam par visu. Visi ļoti cenšās un to nevar nepamanīt.

Cons:

Numurā nav neviena krēsla. Ļoti prasās daži aķīši pie ieejas durvīm kur pakarināt virsdrēbes. Ziemā būs ļoti aktuāli. Duškabīnē arī nav kur nolikt pat mazus flakoniņus. Plauktiņš, kurš domāts ziepēm, neder absolūti.

2026-09-19 • via Nuitee
N
Natalia • extended_group • ru
6
Cons:

Душ сломан, номер очень маленький и уставший

2026-09-18 • via Nuitee
E
Elisabet • couple • be
10
Pros:

El personal muy amable para todo. Buena ubicación en Sultanahmet

2026-09-17 • via Nuitee
K
Karim • couple • lb
8
Pros:

The location

Cons:

The room is old need renovation

2026-09-17 • via Nuitee
D
Dolidze • solo_traveller • ge
10
Pros:

შესანიშნავი გარემო, შესანიშნავი ადგილმდებარეობა თუ გსურთ ისტორიულ ადგილას დასვენება, ასევე ძალიან ახლოს არის ლურჯი მეჩეთი და აია სოფია, ძალიან კარგი და ყურადღებიანი პერსონალი, ოზგური და იბრაჰიმი და სხვები, ცდილობენ მაქსიმალური კომფორტის შექმნას. იდეალური ტერასით.

2026-09-17 • via Nuitee
A
Aigerim • family_with_children • kz
9
Очень хорошо , вернусь в этот отель , удобно расположен и хорошее качество обслуживания
Pros:

Не в первый раз останавливаюсь в этом уютном отеле . Персонал всегда внимателен к пожеланиям гостей . В этот приезд нам помогал работник Илкер , очень внимательный , доброжелательный. Соотношение цена/качество - идеальное . Терраса , доступная всем и в любое время суток , это замечательно и удобно . Оттуда открывается великолепный вид на Босфор. Всем своим родным советую этот отель

Cons:

Была небольшая проблема в ванной - в раковине плохо уходила вода

2026-09-15 • via Nuitee
Полина Федорова • family_with_children • de
7
2026-09-15 • via Nuitee
T
Tania • solo_traveller • au
9
Fantastic location and staff
Pros:

The staff were exceptional. Loved the location. Loved the view

Cons:

The shower was small

2026-09-14 • via Nuitee
S
Shokhin • solo_traveller • tj
10
2026-09-13 • via Nuitee
I
Inna • extended_group • cz
10
Pros:

Ozgur thank you nice hotel and we bought transfer from hotel

2026-09-13 • via Nuitee
Ákos • solo_traveller • hu
10
Pros:

Ozgur 🤌🫶
Thanks for the hospitality 🤌

2026-09-12 • via Nuitee
D
Dorota • couple • gb
10
i love it
Pros:

nice hotel and good person izbie he organizer for us taksi

Cons:

everything was ok

2026-09-11 • via Nuitee
S
Sonia • couple • es
10
2026-09-11 • via Nuitee
F
Francesca • extended_group • it
7
Pros:

Ottima posizione, ottima accoglienza e assistenza. Bello il terrazzino con vista su Istanbul.

Cons:

La colazione in realtà non è eccellente come viene descritta nelle recensioni, almeno per quanto riguarda la parte dolce più tipica per noi italiani è molto scarna.

2026-09-10 • via Nuitee
S
Swan • couple • fr
10
Très charmant!
Pros:

Très bon accueil de la part d'Ozgur, le personnel est charmant et accueillant, la vie est exceptionnelle, nous avons passé un très bon séjour!

Cons:

Manque légèrement de propreté ( Vitre et frigo )

2026-09-08 • via Nuitee
I
Ivan • extended_group • ch
10
Pros:

The team covering all the reception, cleaning, restaurants… are very nice.

Ibrahim in reception was very supportive since we arrived at the airport (since the hotel arrange the pickup for you, at cost)

2026-09-07 • via Nuitee
N
Naca Alexandra • solo_traveller • ro
10
Pros:

Thank you ozgur you are very good person

2026-09-07 • via Nuitee
M
Makina • couple • kz
10
Очень даже хорошо за такую цену
Pros:

Чистота, вежливость персонала, завтраки вкусные, уборка каждый день

Cons:

Сыровато, постель как будто влажная

2026-09-05 • via Nuitee
D
Doina • solo_traveller • ro
10
Pros:

Locație aproape de toate atracțiile turistice.
Mic dejun excepțional.
Personalul este foarte atent cu turiștii.
Curățenie exemplara: zilnic se face curatenie in camere si se schimba prosoapele. Am rămas uimita când am văzut și lenjeria schimbata. La un sejur de 5 nopți!
Recomand cu mare placere acest hotel!

2026-09-04 • via Nuitee