Atwell Suites Austin Airport by IHG

Hotels
•
Atwell Suites
9.2 (368 reviews)
7601 East Ben White Boulevard , Austin , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Amenities
Overall Experience
Cons:
Service inconsistencies
Limited food options

Categories

Cleanliness
9.48
Guests consistently praised the cleanliness of the hotel and facilities.
Service
8.75
Inconsistent service experiences; while many staff members were praised, there were complaints about rudeness.
Location
9.49
The hotel location received high praise for convenience to travel and local attractions.
Room Quality
9.44
Rooms were described as spacious, modern, and well-equipped.
Amenities
9.47
Guests appreciated the available amenities, including breakfast and coffee options.
Value for Money
8.73
Good value noted, but some complaints about food options detracted slightly.
Food and Beverage
8.78
Breakfast received positive remarks, though some guests desired more vegan options.
Overall Experience
9.45
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:07

Property Description

Convenient Location
Located just 2 miles from Austin-Bergstrom International Airport and close to Riverside Golf Course, the Holiday Inn Express Hotel and Suites Austin Airport offers easy access to key destinations.

Comfortable Suites
Each suite is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and coffee maker. The bright decor, free Wi-Fi, and sofa bed ensure a comfortable stay for every guest.

Relaxation and Recreation
Guests can unwind in the outdoor pool and hot tub or stay active in the small gym. Additionally, the business center caters to any work needs during the stay.

Experience convenience, comfort, and relaxation at the Holiday Inn Express Hotel and Suites Austin Airport. Book now to enjoy our refreshed accommodations!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property is going through renovations from September 17th 2021 to June 1st 2022, the work is done from 09:00am to 05:00pm daily. The rooms that are under renovation are blocked and cannot be rented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Nov 17, 2026 until Sun, Feb 28, 2027
Hot tub/jacuzzi is closed from 2027-02-28 until 2026-11-17

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 368 reviews
Cleanliness: 9.48
Service: 8.75
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.45
T
Tera • solo_traveller • us
10
2026-05-29 • via Nuitee
M
Marcelo • solo_traveller • br
10
Pros:

Free airport Uber suttle until 11pm
Swimming pool
Large room
Great free breakfast
Free parking

Cons:

Nothing

2026-05-26 • via Nuitee
S
Shyanne • extended_group • us
10
Great stay, staff & clean rooms.
Pros:

The facility was very accommodating, we got in very late each night and the man at the front desk was excellent at offering accommodations to make our stay more comfortable.

Cons:

Breakfast could have had more variety such as a waffle station or similar. But not a big deal for our group.

2026-05-24 • via Nuitee
E
Everett • family_with_children • us
10
Relaxing
Pros:

Everything . Breakfast was great too .

Cons:

Nothing . Everything went great.

2026-05-24 • via Nuitee
I
Isabel • solo_traveller • us
10
Impressionable. Comfortable. Nice.
Pros:

Cute and easy to find. Free parking. Beautiful structure

Cons:

I really liked it

2026-05-24 • via Nuitee
J
Jade • family_with_children • us
10
2026-05-19 • via Nuitee
B
Becs • solo_traveller • gb
7
2026-05-11 • via Nuitee
T
Tara • couple • us
10
Very clean hotel and great staff. The complimentary coffee bar was perfect.
Pros:

Very clean, and the free roasted coffee was amazing.

Cons:

Nothing, I really liked my stay.

2026-05-07 • via Nuitee
J
Jezreel • couple • us
10
2026-05-06 • via Nuitee
K
Kelsey • couple • us
10
Pros:

Very friendly and accommodating.

2026-05-04 • via Nuitee
S
Sexton • couple • gb
9
Great value room ideal for just after a long flight
Pros:

Cleanliness, modern, great room, breakfast good

Cons:

A bit in the middle of nowhere and transfer to it was a bit difficult to sort

2026-05-01 • via Nuitee
M
merette • solo_traveller • us
10
One night stay, and planning more for this hotel specifically!
Pros:

I did like the fact that they provided the wifi password and a pool, workout room and breakfast. My family and I all enjoyed the fact that we were able to indulge if we wanted to!

Cons:

I wasn't fond of the fact that there was only one key card, I was very anxious about losing it. I can absolutely understand why there is a fine if someone was to smoke inside of a room but 250$ to me is extreme. My mom is an avid smoker and it was an absolute no go regardless of how much it was but the 250$ definitely put that pressure on.

2026-04-30 • via Nuitee
K
Krystin • couple • us
9
Clean, modern, and great amenities.
Pros:

It was very clean, modern, comfortable, and had a great staff. I appreciated the airport shuttle and the amazing front desk staff! I was grateful for the hydration station and the sustainable touches.

2026-04-28 • via Nuitee
D
Denise • couple • us
10
The bed was comfy, the room stayed cool and comfy
Pros:

Clean, bed was comfy

Cons:

The beds were so close together restroom, not enough room

2026-04-27 • via Nuitee
J
Jane • solo_traveller • us
10
Great location
Pros:

Location was convenient. Room was comfortable and well laid out.

Cons:

Pillows.

2026-04-21 • via Nuitee
M
Makina • family_with_children • jp
7
Pros:

シャトルバス、部屋が広い、コーヒーはいつでも飲める、朝食も美味しかった

2026-04-21 • via Nuitee
B
Belinda • family_with_children • fr
9
2026-04-20 • via Nuitee
M
Marie • solo_traveller • us
10
2026-04-20 • via Nuitee
R
REBECA ILEANA • solo_traveller • mx
10
Everything great, breakfast is good but could be better
Pros:

Best location, very clean and have great people.

Cons:

Breakfast could be a little better. Eggs, yogurt and cereal are great, but sausage is not that good and could have hotcakes or waffles. Everything else is great, thanks 👍

2026-04-20 • via Nuitee
Y
Yu-Wei Hsu • solo_traveller • tw
10
2026-04-20 • via Nuitee