SpringHill Suites Seattle Downtown, South Lake Union

The lights in the kitchenette was flickering.

The breakfast place was beyond crowded on Friday at 9am, but you were allowed to take food to your room.

Nothing

Terrible neighborhood, around the corner bums loitering the dirty streets, only one pizza restaurant but you had to pass the bums. You had to walk 15 minutes crossing busy streets to get the bus to midtown. No coffee offered in lobby only water. Two packets of terrible coffee in room. Minimum amount of towels and toilet paper, staff makes up room every other day. Quite a distance from cruise ships. Entrance on side street with heavy traffic.

Breakfast options for GF
Oatmeal was way too watery
Not enough fresh fruit offered
Hard boiled gag would’ve been helpful for GF
Ran out of coffee more than one day
Not enough staff during busy breakfast time
Coffee station was very awkwardly situated

Nothing it was great.

Bei 5 Übernachtungen hat sich das House-Keeping nur einmal in unser Zimmer verirrt. Das Extrabett für unseren Sohn mussten wir selbst machen, wobei ich auch noch die Bettwäsche extra bei der Rezeption holen musste - trotz monatelanger Reservierung für 3. Dann kam das House-Keeping und hat mir die Wäsche nur am langen Arm ins Zimmer gehalten, kein Angebot zur Hilfe.

Das Frühstück und die Frühstückssituation sind ebenso sehr unangenehm. Es werden vorwiegend Pappteller und Plastikbesteck angeboten. Auf Nachfragen ob dies nicht Tonnen Müll produziert, hat mir die Servicekraft etwas ratlos mitgeteilt, es gebe eh auch Siberbesteck - aber Plastik ist einfacher. Auch das Angebot und die Auswahl lassen im Vergleich zum Mitbewerb viel Raum nach oben offen. Ich würde der Kette empfehlen, das Frühstück nicht anzubieten, wenn die Kapazität es nicht besser zulässt.

I booked and prepaid for a room for four guests – three adults and one teenager. After almost 24 hours of travel, we arrived to find the room prepared for only two people: one made-up double bed and only two towels.

At around 4:00 p.m., I asked reception for bedding for the sofa bed and additional towels. Nothing was delivered. When I asked again at 8:00 p.m., the receptionist was unfriendly and told me to look in the closet, saying that in America guests are expected to make up sofa beds themselves.

The closet contained only one comforter and one pillow without a pillowcase. After my third request, a housekeeper finally brought the missing bedding and towels, but simply left them on the sofa for us to make the bed ourselves.

I have stayed in many hotels across the United States, often as a family of four, and have never experienced this before. If a room is booked and paid for four guests, it should be properly prepared for four guests upon arrival.

After such a long journey, having to repeatedly ask for basic bedding and towels was disappointing, uncomfortable and completely unnecessary.

Breakfast room is hectic

Parkeren in de parkeergarage van het hotel is erg duur. Ontbijtruimte was erg vol, het was moeilijk om een zitplek te krijgen.

The price