Sandman Hotel Terrace

Hotels
•
Sandman Hotel Group
7.8 (560 reviews)
4828 Highway 16 West , Terrace , CA
+1 250-635-9151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Denny's restaurant on site
Cons:
Cleanliness issues
Noise from hallways
Challenging parking
Outdated facilities

Categories

Cleanliness
5.3
Multiple reviews indicated issues with cleanliness, including unclean rooms and bad odors.
Service
9.3
Staff received high praise for their friendliness and helpfulness.
Location
8.3
Guests appreciated the good location, close to downtown and restaurants.
Room Quality
7.3
Rooms were described as somewhat modern but had issues like noise and odors.
Amenities
7.8
Hotel offers basic amenities like a pool and breakfast at Denny's but could use updates.
Value for Money
8.3
Considered economical for the service level, though expectations need to be managed.
Food and Beverage
8.3
Guests enjoyed breakfast at Denny's, a convenient on-site option.
Overall Experience
7.8
General consensus is a decent stay despite some cleanliness issues; staff made a positive impact.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 16:42

Property Description

Luxurious Amenities and Convenient Location

Indulge in Comfort: Relax in our indoor swimming pool and stay active at the fitness centre. Enjoy complimentary Wi-Fi throughout the property.

Delicious Dining Options: Experience the convenience of on-site dining at Denny's restaurant, serving delectable meals for breakfast, lunch, and dinner.

Business and Leisure Facilities: Take advantage of our business centre, fax, and photocopying services. Unwind in well-equipped rooms featuring flat-screen TVs, coffee makers, and free toiletries.

Book your stay at Sandman Inn Terrace for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Swimming pool: Closed from Thu, Aug 6, 2026 until Wed, Sep 30, 2026
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXT

Location

Guest Reviews

7.8
Based on 560 reviews
Cleanliness: 5.3
Service: 9.3
Location: 8.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7.8
J
Jo Ann • couple • ca
9
2026-09-16 • via Nuitee
R
Roberta • solo_traveller • ca
10
2026-09-15 • via Nuitee
R
Ronald • couple • ca
10
2026-09-08 • via Nuitee
H
hannah • couple • ca
6
Pros:

Location

Cons:

Pool was closed
Bed was uncomfortable
There was a stain under the bed
Shower wasn’t good

2026-09-07 • via Nuitee
M
Mary • solo_traveller • ca
1
2026-09-07 • via Nuitee
R
Rozanne • solo_traveller • ca
10
2026-09-06 • via Nuitee
Z
Zhong Wen • solo_traveller • ca
8
2026-09-01 • via Nuitee
R
Randolph • extended_group • ca
8
2026-08-31 • via Nuitee
W
Wade • couple • ca
9
Pros:

Staff

Cons:

As usual the pool was closed ??? I have stayed so many times and pool most times is closed

2026-08-30 • via Nuitee
T
Thorsten • family_with_children • ca
4
2026-08-30 • via Nuitee
W
Wade • couple • ca
9
2026-08-30 • via Nuitee
G
Goldie • extended_group • ca
7
Na
Pros:

A place to sleep

Cons:

It’s raining in Rupert

2026-08-27 • via Nuitee
R
Ronald • solo_traveller • ca
6
Functional and reasonably priced.
Pros:

The attached Denny's was helpful for getting breakfast. The motel provided an umbrella for a walk in the rain. The desk staff were friendly and helpful at all hours.

Cons:

The add indicates they have a pool. The pool was closed, likely not working for a long while. This is false information. The shower stall was very small with limited place to store any soaps.

2026-08-24 • via Nuitee
M
Michael Donze • solo_traveller • za
8
Pros:

Good location, comfortable room.

Cons:

Rooms are a bit noisy.

2026-08-24 • via Nuitee
R
ross • solo_traveller • ca
6
Pros:

Convenient

Cons:

Trouble with the internet

2026-08-23 • via Nuitee
P
paul • solo_traveller • ca
7
2026-08-19 • via Nuitee
S
Sombal • solo_traveller • ca
1
Pros:

Arrived and was told there was over booking and recieved email from booking.com stating I will only get 2nd night refund. No where to go with my children I'm single mom one income and $400 loss is wild when booking .com and the hotel don't communicate and I'm forced to take the hit for a mistake that I didn't make I reserved the rooms and showed up and when I use the app says to contact the hotel when I contact the hotel they say I have to contact the book.com 🤦🏽‍♀️🤷🏽‍♀️ now book.com asking me how was my stay.

Cons:

The miss communication between the booking.com and hotel

2026-08-13 • via Nuitee
L
Lisa • family_with_children • ca
5
The room was clean, nice selection of complementary teas.
Pros:

The restaurant was great and the food was delicious. It was also conveniently located beside the hotel

Cons:

The dirty laundry in the hallway was not a good sight and made it awkward getting to our room.The laundry room was overflowing and the overflow was in the hallway.

2026-08-11 • via Nuitee
H
Hanna • solo_traveller • ca
9
Pros:

Loved the beds, VERY comfortable. And the staff were very friendly and accommodating. They gave a welcome present to our toddler, and upgraded our room.

Cons:

The curtains weren't long enough to block out the light, so it was hard to sleep. We ended up tucking extra cushions up behind the windows to block the light.

2026-08-07 • via Nuitee
J
Johnson • solo_traveller • ca
9
2026-08-04 • via Nuitee