Hotel del Real Orto Botanico

Hotels
7.2 (1054 reviews)
Via Foria 192 , Naples , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Pleasant staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Limited breakfast
Value for money concerns

Categories

Cleanliness
6.16
Multiple reviews indicate issues with cleanliness, specifically related to the bathroom.
Service
8.13
Guests mentioned pleasant and accommodating staff, contributing positively to their experience.
Location
8.67
Several reviews highlight the convenient location of the hotel as a major positive.
Room Quality
7.12
Rooms are described as spacious and comfortable, with some issues like outdated decor.
Amenities
7.15
Mixed feedback on amenities, with some saying they are basic but adequate.
Value for Money
6.61
Comments about charges for items that are usually complimentary and overall maintenance suggest value issues.
Food and Beverage
6.66
Breakfast options are limited and could be improved, affecting overall satisfaction.
Overall Experience
7.13
Generally a decent stay, however, there are several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:59

Property Description

Central Location in Naples
Hotel del Real Orto Botanico is ideally situated in front of the stunning Botanical Gardens, offering a prime location in the heart of Naples. Guests can easily explore nearby attractions such as the National Archaeological Museum and Piazza Cavour, all within walking distance.

Charming Amenities
Indulge in the elegant and spacious rooms featuring modern amenities like satellite TV and air conditioning. Unwind in the reading room with a piano, stroll through the garden, or enjoy breakfast on the outdoor terrace overlooking the picturesque town during the summer months.

Local Dining and Entertainment
Experience the vibrant local culture by dining at traditional restaurants and pizzerias located in the vicinity. Immerse yourself in the authentic Neapolitan atmosphere just steps away from the hotel.

Book your stay at Hotel del Real Orto Botanico for a memorable Naples getaway.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1054 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.13
R
Romilton Dos Santos solo_traveller br
8
Pros:

Localização

Cons:

Do tamanho dos quartos

2026-05-28 via Nuitee
M
Maria Soledad solo_traveller es
4
Pros:

No

2026-05-27 via Nuitee
V
ViktorNfa couple es
3
Staff insulted us after giving us two broken rooms and telling us to clean the bathroom with a glass
Pros:

It is close to the airport.

Cons:

The night staff was super rude. The first room they gave us the toilet drain didn't work, so we asked for another room and the staff told us to just use a glass and pour water down the toilet instead. When we requested again another room since we paied more than 500 Euros for it and we deserve at least a proper bathroom, they gave us another one which was clearly under renovation with wall paint in the floor and very dirty. Finally we asked for a third room and that we really needed it since a member of our group was sick and it was really late and needed rest, the night staff called us rude and unpleasant to our face, even though we just wanted a working room. We asked several times that he just gives us the keys and let us go instead of having us listening to his random tirade insulting us but he said he wanted us to listen it before giving the keys.

The next morning they gave us a complimentary breakfast for the problems, but it was not ok at all.

If you still want to make the mistake of going to this place, do not get the breakfast, they dont even have a working coffee machine and you can find more food and variety in a homeless encampment under a bridge.

2026-05-26 via Nuitee
G
Gabriella solo_traveller hu
10
Excellent
Pros:

An authentic Neapolitan hotel offering maximum comfort, cleanliness, and security. The neighborhood is excellent for tourists, safe, and close to the city center. Monika, the receptionist, did everything she could to make sure I had a wonderful stay. The room was quiet and spacious. It will remain a lasting memory, along with the botanical garden.

2026-05-25 via Nuitee
C
Cesario solo_traveller it
10
Pros:

Tutto

Cons:

.

2026-05-25 via Nuitee
D
Dijana solo_traveller at
4
2026-05-24 via Nuitee
D
Domenico family_with_children it
8
2026-05-23 via Nuitee
S
Sophia solo_traveller it
8
2026-05-21 via Nuitee
V
Vincent solo_traveller gb
8
Pros:

A very nice welcome from reception staff on our arrival, and our room was made ready early which was really helpful. Our room was very nice with a large comfortable bed and was quiet with the windows closed. The roof terrace is lovely and we enjoyed drinks up there in the evening. Breakfast was very good but as it's continental it is more sweet than savoury. The hotel location is great. Via Foria is a busy and lively street with lots of cafes and shops and feels very safe. The walk to the historical centre is quick and easy and the nearest underground station is only 10 minutes walk, or Taxis are plentiful and much cheaper than London.

2026-05-15 via Nuitee
K
Krisztina couple hu
8
2026-05-15 via Nuitee
A
Alberto couple it
8
2026-05-14 via Nuitee
B
Barbara solo_traveller it
9
Pros:

Lo staff super accogliente in una posizione strategica.

Cons:

Tutto perfetto, nulla da riferire

2026-05-13 via Nuitee
R
RENATO solo_traveller fr
8
2026-05-13 via Nuitee
A
Ana L. Amb. solo_traveller br
8
Boa relação custo/benefício
Pros:

O quarto que fiquei, 408, era espaçoso e limpo, silencioso (apesar de estar de frente para a avenida, não ouvíamos nada), a cama é confortável e o banheiro decente.
O atendimento dos funcionários muito bom, em especial o da ROSA, que atende no café da manhã, muito cordial e simpática!
Café da manhã foi bom!

Cons:

No banheiro não tem cabide para colocar as toalhas.
Ele está classificado com 4 estrelas, mas eu o considero um 3.

2026-05-11 via Nuitee
J
JULIANA couple br
3
Pros:

Apenas do café da manhã

Cons:

Hotel sujo e sem conforto

2026-05-11 via Nuitee
J
Jérôme couple fr
10
2026-05-11 via Nuitee
M
mark solo_traveller gb
8
Pros:

Location and staff

Cons:

Toilet seat in bathroom was loose and wobbly. The 2 armchairs in the sitting area which convert to single beds are old, worn out and pretty uncomfortable

2026-05-10 via Nuitee
A
Adele extended_group it
7
2026-05-10 via Nuitee
T
Tara solo_traveller ie
7
2026-05-08 via Nuitee
L
li xin solo_traveller cn
10
2026-05-08 via Nuitee