Novotel Porto Alegre Tres Figueiras

Hotels
•
Novotel
8 (1431 reviews)
Avenida Soledade, 575 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Good service from staff
Quality food and beverages
Cons:
Inconsistent cleanliness
Room maintenance needed
Value does not meet price expectations

Categories

Cleanliness
7.58
Multiple reviews mentioned that cleaning was not satisfactory, impacting the overall cleanliness sentiment.
Service
8.05
The service was generally praised, but some reviews indicated issues with staff response.
Location
8.59
Location was frequently highlighted positively, especially in terms of safety and convenience.
Room Quality
7.54
Some reviews indicated that the rooms needed maintenance and were outdated.
Amenities
8.07
Amenities received mixed reviews, with some facilities like the pool noted as needing cleaning.
Value for Money
7.53
Several reviews felt the pricing was not justified given the quality of service and facilities.
Food and Beverage
8.58
Many reviews indicated satisfaction with food quality and variety, especially breakfast.
Overall Experience
8.05
Overall experience was positive but tempered by varied experiences in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:57

Property Description

Luxurious Accommodation
Experience comfort and style at Novotel hotel in the Três Figueiras district. The well-appointed rooms offer a relaxing retreat after a day of exploring the city.

Leisure and Wellness Facilities
Indulge in the outdoor pool, hit the gym, or unwind in the sauna. Meanwhile, the kids club ensures that the little ones are entertained, making it a perfect family-friendly destination.

Culinary Delights
Savor a culinary journey at the 365 Restaurant and Bar, serving a diverse range of international dishes. Enjoy 24-hour room service and treat yourself to appetizers and caipirinha drinks at the bar.

Book your stay now at Novotel for a memorable and convenient experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children 16 years old stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1431 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
S
Sânia • solo_traveller • us
6
Bad cost benefit.
Pros:

Perfect location!
Clean bed set.

Cons:

The bathroom was no clean enough and the maintenance was very poor.

2026-07-02 • via Nuitee
G
Gabriela • extended_group • br
8
2026-07-02 • via Nuitee
S
Silvia • solo_traveller • br
9
Pros:

O atendimento, o café da manhã.

Cons:

O chuveiro e outras instalações não eram tão novas. Mas o custo benefício é muito bom.

2026-07-02 • via Nuitee
F
Fernando Amorim • family_with_children • br
9
Perfeito para compromissos na cidade
Pros:

Café da manhã bom, com vantagem de começar cedo, o que ajuda quem tem compromissos na primeira hora da manhã. Estacionamento disponível 24 horas. Equipe muito atenciosa no atendimento. Localização em região segura.

Cons:

O estacionamento é bom, até tranquilo de manobrar, mas o acesso entre ele e o hotel é meio estranho, por ter que passar pelo meio de um centro médico. O fato de o hotel dividir paredes com o centro médico também é meio estranho.

2026-07-01 • via Nuitee
R
Robson • couple • br
8
Cons:

Café da manhã caríssimo pelo que oferece

2026-06-29 • via Nuitee
C
Caldeira • solo_traveller • br
8
Pros:

Do café da manhã

Cons:

Instalações

2026-06-28 • via Nuitee
H
Heloísa • couple • br
10
2026-06-27 • via Nuitee
A
Arthur • couple • br
10
2026-06-27 • via Nuitee
C
Carlos Bretas • solo_traveller • br
6
Pros:

A pouca variedade de comida no jantar e não tinha água quente para tomar banho no dia 24.06 a noite. reclamei na recepção mas a informa[cão que tive era que muita gente tinha tomado banho a noite e a água quente acabou. Absurdo para um hotel.

2026-06-26 • via Nuitee
K
Kelly Jorge Fortes • solo_traveller • br
9
2026-06-23 • via Nuitee
K
Karla • extended_group • br
10
2026-06-21 • via Nuitee
C
Carlos Eduardo • solo_traveller • br
10
2026-06-21 • via Nuitee
M
Marcia Adriana • solo_traveller • br
7
2026-06-19 • via Nuitee
A
Angela • couple • br
3
Péssima.
Pros:

Café da manhã tem variedade é bem servido. Hall de entrada e local onde o café da manhã é servido são ambientes bem agradáveis.

Cons:

Acomodação inicialmente contratada através do aplicativo cheirava mal, impossível permanecer na acomodação, cheiro era uma mistura de mofo com esgoto. Dentro do frigobar tinha limo e a roupa de cama mesmo sendo branca tinha sinais de pó. Após reclamarmos na recepção foi nos oferecido um quarto executivo mediante pagamento de diferença ( altíssima por sinal). Ainda assim optamos em ficar no hotel pois faria um procedimento junto ao hospital que fica no mesmo complexo. Roupa de cama que foi solicitado a troca, não foi realizado.Para resumo, a qualidade das acomodações do hotel não condiz com o valor cobrado. Não recomendo e jamais voltarei.

2026-06-16 • via Nuitee
L
Leila • solo_traveller • br
7
BOa, mas não houve atenção devida
Pros:

quarto bom- cama boa - toalhas boas - sala de convenções boa - almoço bom preço -pedi um late checkout para mais 2 horinhas no quarto, quiseram me cobrar MEIA DIÁRIA! Um roubo.

Cons:

a NET do quarto não funcionou. A Internet wi-fi fraca - atendimento do balcão muito impessoal -a limpeza não houve- apenas esticaram o lençol- o biscoito caido no chão, ali continuou

2026-06-14 • via Nuitee
K
Keyla • solo_traveller • br
10
2026-06-13 • via Nuitee
F
Fernando • couple • br
9
2026-06-13 • via Nuitee
G
Glaucia • couple • br
10
2026-06-13 • via Nuitee
S
sandra • solo_traveller • ar
6
2026-06-13 • via Nuitee
J
José Luís • couple • br
8
Muito bom
Pros:

O suficiente

Cons:

Não tem nenhum CARD COM INFORMAÇÕES sobre ramais, TV Canais liberados, horários, etc.
Não possui informações para roupas para lavanderia.

2026-06-10 • via Nuitee