Grand Hotel Continental Siena - Starhotels Collezione

Hotels
Starhotels
9.1 (1067 reviews)
Via Dei Banchi Di Sopra 85 , Siena , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Need for better breakfast
High parking costs

Categories

Cleanliness
8.48
General sentiment was positive but some areas noted for improvement.
Service
9.95
Staff was very professional and attentive.
Location
9.99
Unique and central location, perfect for exploration.
Room Quality
8.44
Rooms were comfortable but some furnishings were noted as dated.
Amenities
8.97
Good amenities but further improvement on some services is suggested.
Value for Money
8.93
Slightly high prices for breakfast and parking, but overall value is perceived well.
Food and Beverage
8.48
Breakfast quality varied, with some items noted for needing improvement.
Overall Experience
9.55
Overall experience was very positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Historical Elegance
Step into a piece of history at Grand Hotel Continental Siena - Starhotels Collezione, housed in a 17th-century building in the heart of Siena.

Artistic Sophistication
Admire the valuable artwork and intricate details adorning the rooms and suites, from porcelain to Travertine marble, seamlessly blending with original Tuscan terracotta floors.

Culinary Delights
Indulge in gourmet traditional cuisine at Sapordivino restaurant or unwind with a refreshing aperitif at the Lounge Bar by Sapordivino.

Experience luxury and history come together at Grand Hotel Continental Siena - Starhotels Collezione.

Important information:

In case of early departure the hotel charges 1 night of penalty.

Please note that when booking a rate where payment is due before arrival, Grand Hotel Continental Siena - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.

Location

Guest Reviews

9.1
Based on 1067 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
F
Fijus83 solo_traveller cz
8
Pros:

Ubytování bylo v naprosto úžasném místě budova byla krásná pokoje byly dobře vybaveny personál Byl příjemný

Cons:

Za ty peníze bych nečekal výhled do zdi a očekával bych automatický snídani v ceně

2026-05-29 via Nuitee
A
Anna couple pl
10
Amazing!
Pros:

Everything was great! Localization, breakfast, cleanliness, room service. It was one of the best hotels I’ve ever stayed in!☺️

2026-05-28 via Nuitee
B
Béatrice family_with_children fr
8
Très belle hôtel mais problème au check out !
Pros:

Sa situation. Belle chambre avec vue au 2e étage. Très bon petit-dejeuner
Voiturier très gentil et serviable.

Cons:

Au moment du check out on nous a demandé une contribution volontaire de 76€ ! Ceci n'était pas dans le devis que j'avais accepté de booking. Et c'est la 1ere fois qu'on a osé nous demander un tel supplément. Nous ne l'avons pas payé. La jeune femme de la réception n'était pas agréable contrairement à tout le reste du personnel.

C'est la 2e fois que nous sejournions dans cet hôtel.

2026-05-23 via Nuitee
N
Norbert couple de
10
Beim nächsten Mal sicher wieder dieses Hotel
Pros:

Sehr freundliches Personal, tolles Frühstück und ein guter Service beim parken 🅿️

2026-05-21 via Nuitee
F
FRANCOIS family_with_children fr
10
Séjour idéal en plein coeur de Sienne
Pros:

Hotel très bien placé.
Suite familiale parfaite avec une immense baignoire et un petit extérieur.
Petit déjeuner très bien.
Je recommande vivement cet hotel.

Cons:

rien

2026-05-20 via Nuitee
G
Guido couple ch
9
2026-05-18 via Nuitee
Y
YAVUZ couple tr
10
Pros:

Location is very good

2026-05-16 via Nuitee
R
Rosslyn family_with_children au
9
We loved the position, service and accommodation of the Hotel Intercontinental Siena.
Pros:

The directions for getting to the hotel should have included the fact that on the ramp there is a balustrade which concealed the road. My daughter who was driving was very nervous that it might be a one-way street, but I have been there before and was able to reassure her. We appreciated the friendly and helpful check-in and help getting our luggage from the car, then the car was whisked away. Our rooms were very well appointed and spacious; they were next to each other as we had hoped. I was a little disappointed that we did not have the wonderful view of the Duomo that we had from our previous suite, but that may not have been available because we asked for two junior suites side by side. The hotel is perfectly positioned to access all the sights and shops. We had room service on a number of occasions, it was very good and the pizza we ordered on one occasion was excellent. We enjoyed the breakfast in the dining room, but I was hoping for an omelette which was not available. We had excellent help getting our bags out of the rooms and the car being brought around. It was a great stay for our family. many thanks to the hotel and staff.

Cons:

As my husband is diabetic, we would appreciate a bit less emphasis on carbs and sweet things at breakfast (for example, things like hams, cheeses, and salmon should be included on the buffet). This would help him to make healthy, high protein choices.

2026-05-13 via Nuitee
J
Julien family_with_children fr
8
2026-05-11 via Nuitee
V
VanderPlaat couple ca
9
Great, would return here
Pros:

location

Cons:

breakfast was too expensive

2026-05-11 via Nuitee
B
betty couple us
2
2026-05-11 via Nuitee
E
eric couple be
9
2026-05-10 via Nuitee
N
Ninoslav couple hr
10
2026-05-10 via Nuitee
L
Lucy couple gb
10
Pros:

Fantastic location, beautiful rooms, and the most helpful staff.

2026-05-10 via Nuitee
D
davidpH234QW Family
8
Very central location in Siena within walking distance of all the key sites
Pros:

Lovely room with a terrific view over the rooftops of Siena, all of the staff very friendly, keen to help and seem to enjoy their jobs. Only small criticism would be breakfast…
If you want an omelette or pancake there’s an extra charge which is a bit petty and should be included, also the one toaster had seen better days !!!

2026-05-05 via Tripadvisor
M
Misty couple us
9
2026-05-05 via Nuitee
P
Pio couple fr
9
Pros:

la gentillesse du personnel

2026-05-04 via Nuitee
R
Richard solo_traveller gb
9
Pros:

The location and staff were excellent. I could not fault either. The room was spotlessly clean and the room service very good too.

Cons:

I didn't like the fact that I was unwell during my stay - no fault of the hotel! - and couldn't enjoy the facilities or Siena more. I will have to go back.

2026-05-04 via Nuitee
D
David couple gb
10
Great place to stay to explore the city
Pros:

In the centre of the city, walkable to everything.
Clean and very comfortable, room was excellent size for a city centre hotel.
Great breakfast and service.

Cons:

Nothing

2026-05-04 via Nuitee
F
fabio couple it
5
Pros:

Ottima posizione, cordialità staff

Cons:

Rumore, letti singoli adattati a matrimoniale, lenzuola con buchi

2026-05-03 via Nuitee