Grand Hotel Continental Siena - Starhotels Collezione

Hotels
•
Starhotels
9.1 (1122 reviews)
Via Dei Banchi Di Sopra 85 , Siena , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Need for better breakfast
High parking costs

Categories

Cleanliness
8.48
General sentiment was positive but some areas noted for improvement.
Service
9.95
Staff was very professional and attentive.
Location
9.99
Unique and central location, perfect for exploration.
Room Quality
8.44
Rooms were comfortable but some furnishings were noted as dated.
Amenities
8.97
Good amenities but further improvement on some services is suggested.
Value for Money
8.93
Slightly high prices for breakfast and parking, but overall value is perceived well.
Food and Beverage
8.48
Breakfast quality varied, with some items noted for needing improvement.
Overall Experience
9.55
Overall experience was very positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Historical Elegance
Step into a piece of history at Grand Hotel Continental Siena - Starhotels Collezione, housed in a 17th-century building in the heart of Siena.

Artistic Sophistication
Admire the valuable artwork and intricate details adorning the rooms and suites, from porcelain to Travertine marble, seamlessly blending with original Tuscan terracotta floors.

Culinary Delights
Indulge in gourmet traditional cuisine at Sapordivino restaurant or unwind with a refreshing aperitif at the Lounge Bar by Sapordivino.

Experience luxury and history come together at Grand Hotel Continental Siena - Starhotels Collezione.

Important information:

In case of early departure the hotel charges 1 night of penalty.

Please note that when booking a rate where payment is due before arrival, Grand Hotel Continental Siena - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.1
Based on 1122 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
A
andrew • solo_traveller • gb
10
Pros:

Staff welcoming and helpful.
Hotel stunning.
Location great.

2026-09-10 • via Nuitee
A
Amanda • couple • au
10
A great location with a pool, bar and unexpected treat with a great rooftop bar and restaurant.
Pros:

The property was well located and the staff exceptionally helpful.

2026-09-09 • via Nuitee
F
Filip • couple • de
10
2026-09-08 • via Nuitee
T
Theresa • couple • ca
9
2026-09-07 • via Nuitee
C
Christian • couple • at
10
Feiner Kurztrip nach Siena
Pros:

Gute Lage, schönes Zimmer, freundliches Personal

2026-09-05 • via Nuitee
D
deborah • couple • gb
9
A very enjoyable stay and I would certainly recommend it.
Pros:

The location was fabulous. The staff were excellent, helpful and friendly.
Hotel had a comfortable feel.

Cons:

We booked for four nights and it was a birthday trip. An upgrade would have been appreciated as we didn’t book at the lower end of tge category range.

2026-09-04 • via Nuitee
H
Hannah • solo_traveller • gb
10
2026-09-04 • via Nuitee
J
José Carlos • family_with_children • es
10
2026-09-03 • via Nuitee
A
Andreas • couple • de
9
2026-09-02 • via Nuitee
L
Lauren • couple • us
10
2026-09-02 • via Nuitee
I
IULIIA • solo_traveller • it
7
Pros:

Месторасположение

Cons:

Очень долго обслуживали несли еду в ресторане на обед. Хотя мы сидели с маленьким ребенком 2 года и ждали чтоб принесли еду около часа.

2026-09-02 • via Nuitee
P
Pierre • couple • ca
9
Un immense merci à Massimo au déjeuner et à Fabio au bar. Deux personnes exceptionnelles, profondément humaines, chaleur
Pros:

Tout

Cons:

Rien

2026-09-01 • via Nuitee
L
Luminita • couple • ro
10
Exceptional
Pros:

Great hotel, in the center of old city, close to all the shops and restaurants.

2026-08-29 • via Nuitee
M
Marco • family_with_children • ch
7
2026-08-26 • via Nuitee
S
Stefano • family_with_children • it
9
Posizione a dir poco fantastica.L'hotel
Pros:

Location, accoglienza, servizi offerti

Cons:

Il Bar decisamente.
Selezione di liquori, in particolare whiskey e grappe decisamente al di sotto delle aspettative per un albergo di questo standard.

2026-08-25 • via Nuitee
A
Anne • couple • ie
10
The most beautiful hotel in am excellent location and the staff were superb. We didn’t want to leave.
Pros:

Everything! Location, staff, room- didn’t want to leave

Cons:

Nothing!

2026-08-25 • via Nuitee
M
Mologni • solo_traveller • fr
5
Cons:

Les chambres cotés rue sont très bruyantes .

2026-08-24 • via Nuitee
J
Jeremy • solo_traveller • gb
10
It is the exactly as described a proper 5 Star Hotel.In every detail.
Pros:

Even before you arrive you are aware, it will be special. Three impressions. Everybody who works there smiles.The attention to detail is just outstanding . What ever you need is removed as a problem and a perfect solution is instantly made available. And this continues every day.Outstanding!! It is close or maybe is our most favorite hotel

Cons:

N/A because as already explaned the attention to detail is superb.

2026-08-24 • via Nuitee
A
Alec • solo_traveller • gb
9
Pros:

Location, hotel decor, the smell

Cons:

No sweet welcome gift, no gym.

2026-08-24 • via Nuitee
O
Olivia • couple • au
10
2026-08-23 • via Nuitee