Grand Hotel Continental Siena - Starhotels Collezione

Hotels
•
Starhotels
9.1 (1082 reviews)
Via Dei Banchi Di Sopra 85 , Siena , it
+39057756011

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Need for better breakfast
High parking costs

Categories

Cleanliness
8.48
General sentiment was positive but some areas noted for improvement.
Service
9.95
Staff was very professional and attentive.
Location
9.99
Unique and central location, perfect for exploration.
Room Quality
8.44
Rooms were comfortable but some furnishings were noted as dated.
Amenities
8.97
Good amenities but further improvement on some services is suggested.
Value for Money
8.93
Slightly high prices for breakfast and parking, but overall value is perceived well.
Food and Beverage
8.48
Breakfast quality varied, with some items noted for needing improvement.
Overall Experience
9.55
Overall experience was very positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Historical Elegance
Step into a piece of history at Grand Hotel Continental Siena - Starhotels Collezione, housed in a 17th-century building in the heart of Siena.

Artistic Sophistication
Admire the valuable artwork and intricate details adorning the rooms and suites, from porcelain to Travertine marble, seamlessly blending with original Tuscan terracotta floors.

Culinary Delights
Indulge in gourmet traditional cuisine at Sapordivino restaurant or unwind with a refreshing aperitif at the Lounge Bar by Sapordivino.

Experience luxury and history come together at Grand Hotel Continental Siena - Starhotels Collezione.

Important information:

In case of early departure the hotel charges 1 night of penalty.

Please note that when booking a rate where payment is due before arrival, Grand Hotel Continental Siena - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.

Location

Guest Reviews

9.1
Based on 1082 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
B
BIAO • extended_group • cn
9
2026-07-02 • via Nuitee
M
Maria • extended_group • gb
10
A traditional and stylish environment with wonderful food and drink, all managed by very caring and
Pros:

Superb hotel
Excellent, friendly and helpful staff
Fabulous view from our beautiful room

Cons:

Absolutely nothing

2026-06-22 • via Nuitee
S
Stacey Rodriguez • solo_traveller • us
10
5 star excellence!
Pros:

Excellent location and staff

Cons:

None

2026-06-22 • via Nuitee
Y
Yoni • couple • il
9
2026-06-21 • via Nuitee
R
Robert • solo_traveller • gb
7
2026-06-16 • via Nuitee
F
Francesco • extended_group • ca
10
2026-06-16 • via Nuitee
C
chirstyb • Family
10
Great location and top notch staff!
Pros:

Super impressed with this hotel and staff! We were met outside with umbrellas as it was raining. Super friendly staff. Elena helped me contact a doctor's office our first morning as my husband was ill. They also arranged a taxi to get him to the doctor's office. In addition, my granddaughter and I were able to quickly move to another room. Location was great, rooms clean and beautiful, but mostly it was the professional and courteousness of the staff that stood out. We will highly recommend and will be definitely be back!

2026-06-15 • via Tripadvisor
T
Truter • solo_traveller • za
2
Overpriced and dissappinting
Pros:

Location was good

Cons:

The room didnt look anything like the advert at all ! 802 Euros for 1 nite was ridiculous !!! We had a family emergency and tried to cancel the booking and it was not allowed - so we had to keep the booking - no view - a small room compared to other venues we stayed in

2026-06-15 • via Nuitee
F
Firetto • solo_traveller • it
7
2026-06-11 • via Nuitee
G
gmary1 • Couples • Sesimbra, Setubal District, Alentejo
10
A wonderful hotel in a perfect location in Siena
Pros:

What a fantastic hotel this is, beautiful things to look at everywhere. There is a lovely quietness about the hotel, it's very peaceful once you enter. We had a deluxe room overlooking the City which was amazing. We had to tear ourselves away from the view from our window and watching the hundreds of swallows flying by. The breakfast is fantastic, and we also ate in the restaurant. Best meal of our trip to Tuscany, and we wished we had eaten there every night!We had the tasting menu which was incredible value and totally delicious. The Chef is so talented. All the staff at the hotel are wonderful - professional, friendly and efficient. Nothing is too much trouble, and they very quickly made us feel that we were at home. I have to give a special mention to Massimo - the Maitre D of the restaurant who seems to always be there! He is the must delightful person you could wish to meet, we looked forward to seeing him every morning and evening. He obviously is very proud of the work they do, and he runs an incredibly organised ship. He is so knowledgable about both wine and food, and is always friendly without being overbearing. Thanks to Masimmo and all the staff for giving us such a memorable stay.

2026-06-10 • via Tripadvisor
A
Artūras • couple • lt
7
Vieta puiki,bet kambarys nuviliantis…
Cons:

Kambaryje langas buvo sieną ir atidarius langą girdėjosi ventiliatoriaus garsas…

2026-06-10 • via Nuitee
S
Seasoned1000 • Couples
8
Slightly underwhelming
Pros:

As expected the hotel is quality. Location excellent and service pretty good.
In terms of our expectations based on price, we are a little disappointed.
Here are the main points of our critique……..
1. Shower needs upgrading
2. Bed is a little hard to say the least including pillows.
3. TV is way too small and distinct lack of English speaking channels.
4. Breakfast……Very average indeed and a complete of service. 10 minutes waiting for coffee, which was weak and undrinkable. Food quality is ok but below standard for this property.

Siena is lovely and we had a great time, just slightly underwhelmed with the Grand Continental.

2026-06-03 • via Tripadvisor
G
Gilda • extended_group • us
10
Pros:

Hotel and staff are wonderful

Cons:

Too much noise

2026-06-03 • via Nuitee
C
Claudio • couple • it
10
2026-06-02 • via Nuitee
F
Fijus83 • solo_traveller • cz
8
Pros:

Ubytování bylo v naprosto úžasném místě budova byla krásná pokoje byly dobře vybaveny personál Byl příjemný

Cons:

Za ty peníze bych nečekal výhled do zdi a očekával bych automatický snídani v ceně

2026-05-29 • via Nuitee
A
Anna • couple • pl
10
Amazing!
Pros:

Everything was great! Localization, breakfast, cleanliness, room service. It was one of the best hotels I’ve ever stayed in!☺️

2026-05-28 • via Nuitee
B
Béatrice • family_with_children • fr
8
Très belle hôtel mais problème au check out !
Pros:

Sa situation. Belle chambre avec vue au 2e étage. Très bon petit-dejeuner
Voiturier très gentil et serviable.

Cons:

Au moment du check out on nous a demandé une contribution volontaire de 76€ ! Ceci n'était pas dans le devis que j'avais accepté de booking. Et c'est la 1ere fois qu'on a osé nous demander un tel supplément. Nous ne l'avons pas payé. La jeune femme de la réception n'était pas agréable contrairement à tout le reste du personnel.

C'est la 2e fois que nous sejournions dans cet hôtel.

2026-05-23 • via Nuitee
N
Norbert • couple • de
10
Beim nächsten Mal sicher wieder dieses Hotel
Pros:

Sehr freundliches Personal, tolles Frühstück und ein guter Service beim parken 🅿️

2026-05-21 • via Nuitee
F
FRANCOIS • family_with_children • fr
10
Séjour idéal en plein coeur de Sienne
Pros:

Hotel très bien placé.
Suite familiale parfaite avec une immense baignoire et un petit extérieur.
Petit déjeuner très bien.
Je recommande vivement cet hotel.

Cons:

rien

2026-05-20 • via Nuitee
G
Guido • couple • ch
9
2026-05-18 • via Nuitee