Grand Hotel Continental Siena - Starhotels Collezione

What a fantastic hotel this is, beautiful things to look at everywhere. There is a lovely quietness about the hotel, it's very peaceful once you enter. We had a deluxe room overlooking the City which was amazing. We had to tear ourselves away from the view from our window and watching the hundreds of swallows flying by. The breakfast is fantastic, and we also ate in the restaurant. Best meal of our trip to Tuscany, and we wished we had eaten there every night!We had the tasting menu which was incredible value and totally delicious. The Chef is so talented. All the staff at the hotel are wonderful - professional, friendly and efficient. Nothing is too much trouble, and they very quickly made us feel that we were at home. I have to give a special mention to Massimo - the Maitre D of the restaurant who seems to always be there! He is the must delightful person you could wish to meet, we looked forward to seeing him every morning and evening. He obviously is very proud of the work they do, and he runs an incredibly organised ship. He is so knowledgable about both wine and food, and is always friendly without being overbearing. Thanks to Masimmo and all the staff for giving us such a memorable stay.

As expected the hotel is quality. Location excellent and service pretty good.
In terms of our expectations based on price, we are a little disappointed.
Here are the main points of our critique……..
1. Shower needs upgrading
2. Bed is a little hard to say the least including pillows.
3. TV is way too small and distinct lack of English speaking channels.
4. Breakfast……Very average indeed and a complete of service. 10 minutes waiting for coffee, which was weak and undrinkable. Food quality is ok but below standard for this property.

Siena is lovely and we had a great time, just slightly underwhelmed with the Grand Continental.

Hotel and staff are wonderful

Ubytování bylo v naprosto úžasném místě budova byla krásná pokoje byly dobře vybaveny personál Byl příjemný

Everything was great! Localization, breakfast, cleanliness, room service. It was one of the best hotels I’ve ever stayed in!☺️

Sa situation. Belle chambre avec vue au 2e étage. Très bon petit-dejeuner
Voiturier très gentil et serviable.

Sehr freundliches Personal, tolles Frühstück und ein guter Service beim parken 🅿️

Hotel très bien placé.
Suite familiale parfaite avec une immense baignoire et un petit extérieur.
Petit déjeuner très bien.
Je recommande vivement cet hotel.

Location is very good

The directions for getting to the hotel should have included the fact that on the ramp there is a balustrade which concealed the road. My daughter who was driving was very nervous that it might be a one-way street, but I have been there before and was able to reassure her. We appreciated the friendly and helpful check-in and help getting our luggage from the car, then the car was whisked away. Our rooms were very well appointed and spacious; they were next to each other as we had hoped. I was a little disappointed that we did not have the wonderful view of the Duomo that we had from our previous suite, but that may not have been available because we asked for two junior suites side by side. The hotel is perfectly positioned to access all the sights and shops. We had room service on a number of occasions, it was very good and the pizza we ordered on one occasion was excellent. We enjoyed the breakfast in the dining room, but I was hoping for an omelette which was not available. We had excellent help getting our bags out of the rooms and the car being brought around. It was a great stay for our family. many thanks to the hotel and staff.

location

Fantastic location, beautiful rooms, and the most helpful staff.