Country Inn & Suites By Radisson, Charleston South, WV

Hotels
•
Country Inn & Suites by Radisson Americas
7.8 (1709 reviews)
105 Alex Lane , Charleston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Complimentary breakfast
Cons:
Dirty rooms
Non-functioning amenities
High prices

Categories

Cleanliness
5.8
Multiple reviews mentioned dirty rooms and unsatisfactory cleanliness.
Service
8.8
Overall positive sentiment about the staff being friendly and helpful.
Location
8.8
Good location based on multiple reviews mentioning easy access to restaurants and freeway.
Room Quality
6.8
Comments about outdated furniture and cleanliness issues.
Amenities
7.8
Heated pool was mentioned, but it was not functioning; complimentary snacks were appreciated.
Value for Money
6.8
High price mentioned, not matching the quality of the hotel experience.
Food and Beverage
9.3
Breakfast was highlighted as a good quality experience.
Overall Experience
8.3
Mixed reviews, but general sentiment leans slightly positive despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Convenient Location:
The Country Inn & Suites Charleston-South is strategically positioned just off the West Virginia Turnpike, offering easy access to Charleston, the state's vibrant capital, and largest city, located a mere 5 miles away.

Comfortable Accommodations:
Each room at Country Inn & Suites Charleston-South is well-equipped with modern amenities including cable TV, complimentary Wi-Fi, a convenient work desk, microwave, and refrigerator, ensuring a comfortable stay for all guests.

Exceptional Services and Amenities:
Indulge in a delicious hot buffet breakfast each morning, take advantage of the fitness center and indoor pool, and benefit from services like laundry and dry cleaning. Explore nearby attractions such as the state capital building, Avampo Discovery Museum, and Kanawha State Forest.

Experience a delightful stay at Country Inn & Suites Charleston-South - book now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRW

Location

Guest Reviews

7.8
Based on 1709 reviews
Cleanliness: 5.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 9.3
Overall Experience: 8.3
T
Terina • solo_traveller • us
8
Overall satisfied. Good value for the room rate!
Pros:

Overall satisfied with my room and stay.
My room was missing bath towels. I didn't notice until I went to shower. The front desk attendant was less than apologetic! This was a bit frustrating but everything else was good.
The breakfast attendant made up for it with a Good Morning greeting and freshly prepared food. He was continually cleaning and checking dinning area. He definitely takes pride in his job. I was impressed! I left him a tip! Keep up the good work Sir!
I would definitely stay again if I was in the area.

Cons:

Bath towels in my bathroom. Apparently it was accidentally forgotten as all other hand towels and wash cloths were stocked.😒

2026-09-19 • via Nuitee
T
Tim • couple • us
3
Overall not happy couldn’t wait to leave floor was dirty and slippery stains on ceiling
Pros:

Price

Cons:

Had bad smell in room
Two different bug encounters in my room
Holes in curtains something on curtain dirty
Hole in sheet on one of the beds

2026-09-19 • via Nuitee
C
Chippent • solo_traveller • us
7
Pros:

We loved the staff especially the lady we checked in with around 3 on 9-17-26 she was extremely helpful made sure we knew all we needed to know and made sure we had all we needed.

Cons:

The pool was extremely cold.

2026-09-18 • via Nuitee
E
Ed • couple • us
4
2026-09-17 • via Nuitee
S
Shane • couple • us
10
Cozy, quiet little getaway
Pros:

The room was so spacious, it was quiet and clean, staff was friendly.

Cons:

The location in with all the other hotels is a little off putting

2026-09-16 • via Nuitee
R
Riethie • family_with_children • us
7
Good stay with comfortable beds and amazing breakfast.
Pros:

The breakfast was phenomenal compared to other hotels we’ve stayed in. The person attending breakfast was very attentive and kept everything clean and filled!

Cons:

The tv didn’t work and none of the staff knew how to fix it.

2026-09-16 • via Nuitee
A
Alexis • couple • us
6
2026-09-13 • via Nuitee
R
Roxanne • couple • us
7
Good for a nights stay.
Pros:

Location, friendly staff, decent breakfast.

2026-09-12 • via Nuitee
S
Stephen • solo_traveller • us
6
Pros:

Breakfast was good

Cons:

Smoking areas out front. Carpet was old and dirty throughout. Location around was run down. The curtains could not be pulled shut allowing light in at night.

2026-09-12 • via Nuitee
C
Carmen • couple • us
2
Horrible experience
Pros:

Nothing

Cons:

Most horrible experience. Staff approved a refund because the facility was so bad that we checked out immediately after checking in.

2026-09-11 • via Nuitee
M
Mary • couple • us
7
Look elsewhere
Pros:

The room was spacious with a king bed and an area with a chair, sofa and tv.

Cons:

No tv channel guide for either of the tvs in the room. The pool was closed, cracked window glass in hall/pool area, and NO refrigerator in the room.

2026-09-11 • via Nuitee
R
Rowan • couple • ie
1
Pros:

It’s ok for a night

Cons:

Very aged and smelled

2026-09-11 • via Nuitee
L
Lexus • couple • us
8
Pros:

Overall stay was nice breakfast was good. People was nice. Only thing tv wasn’t working but other than that was a nice stay.

2026-09-07 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-09-06 • via Nuitee
C
Connie • couple • us
10
Overall a great experience.
Pros:

The hotel was clean and checkin was easy. The breakfast was just ok but will do in a hurry

Cons:

A little attention to some areas for repairs were needed.

2026-09-05 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-09-03 • via Nuitee
K
Kent • solo_traveller • us
10
Pros:

Easy access

2026-09-01 • via Nuitee
J
Johnathan • family_with_children • us
7
It was okay
Cons:

The light inside the pool was floating from where sumone had pulled it out the wall of the pool ... was so bad my ol lady made my kid get out the pool for fear of him being shocked. So couldnt even use the pool during our stay cuz of it

2026-08-29 • via Nuitee
M
Melissa • family_with_children • us
10
My overall stay was good.
Pros:

The Hotel location was great it offered breakfast. The staff was very friendly the eating area was well kept up. The location was very convenient. They had a swimming pool that was working and open. The price was very reasonable for me and my family.

Cons:

The Hotel is pet friendly however they charge daily if you have a dog. My daughter was charged this is not listed when you book the room. They should let customers know. I think there should be a flat fee for a dog and possibly no fee for little dogs which are less likely to do any damage to the property. They put a $100 hold on your credit card so I think that in itself should be enough to cover any potential damages to the room if you have a dog. Most pet owners dogs are well trained or are even house dogs and won't be considered a liability to the property.

2026-08-27 • via Nuitee
C
Connie • solo_traveller • us
4
We had to use a plunger every time we used the bathroom… water pressure in sink not good window jammed up
2026-08-27 • via Nuitee