Virginia Crossings Hotel, Tapestry Collection by Hilton

Hotels
Tapestry Collection
8.3 (1250 reviews)
1000 Virginia Center Parkway , Richmond , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and comfortable rooms
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.69
Room was dirty and dusty. Ceiling fan covered in dust. Smoke alarm hanging off the ceiling.
Service
9.66
Friendly staff made check-in and check-out a breeze.
Location
9.2
Great location near restaurants, shopping, and Sports Center for tournaments.
Room Quality
8.65
Rooms were clean and very comfortable, but some issues with maintenance.
Amenities
8.68
Amenities are decent, but fitness center was poorly equipped.
Value for Money
9.14
Price was not aligned with the quality of the stay.
Food and Beverage
6.69
Restaurant was a disappointment with limited menu and poor food quality.
Overall Experience
8.66
Overall experience was mixed due to cleanliness issues and restaurant disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:02

Property Description

Historic Setting
Situated on the historic grounds of the Civil War’s Battle of the Yellow Tavern, our hotel offers a unique and memorable stay for history enthusiasts and nature lovers alike.

Recreational Activities
Enjoy a variety of recreational amenities during your stay, including an outdoor swimming pool, on-site golf course, basketball court, volleyball court, and fitness center. Whether you prefer a relaxing swim or an energizing game, we have something for everyone.

Dining Experience
Indulge in a culinary journey at our on-site restaurants, where you can savor delicious breakfast, lunch, and dinner options. From hearty meals at The Glen Restaurant to flavorful dishes at The Tavern at Virginia Crossing, your taste buds are in for a treat.

Experience the perfect blend of history, leisure, and gastronomy at Virginia Crossings Hotel & Conference Center. Book your stay now and create unforgettable memories.

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1250 reviews
Cleanliness: 5.69
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 6.69
Overall Experience: 8.66
T
Thomas couple us
8
Meh
Pros:

You feel like you are a part of history, although what that historical connection is, is not well described. The room and beds were comfortable. The bathroom was good.

Cons:

The hotel is an historic building and I could feel the history. I would have preferred a newer hotel, however. The curtain was torn. It was difficult to locate, even having the address. There is no signage for "Registration" to signal that it is the place to get started with finding your room. It doesn't even show as a Hilton Hotel, so it makes the first time guest think he is arriving at another historic building or museum. I was confused and we were leaving the grounds. We stopped, made a phone call, got better directions, and found the registration building.
The restaurant was overpriced for our need.

2026-07-21 via Nuitee
B
Blaze family_with_children us
4
Beautiful at a glance, but dirty and outdated close up . This place is weird . Feels like an old
Pros:

Beautiful property, buildings, landscaping. Looks like a mini college landscaping. Unique .
At check in we thought we had booked an old classic hotel For a steal! Given the price I shouldn’t complain too much but the reviews I read were so good I felt I had to be honest because I was disappointed .

Cons:

Dirty , outdated , Not kept up. Empty, isolated , strange vibes.

Pool is Missing tiles. Hot tub was covered and not open in spite of being mid July. Towels provided are more like dish rags. Like a baby towel. Smelliest elevator ever to get to the pool. Staircase down no better. Doors are all dinged up all over hotel. Whole place needs a good trim sanding and touch up. In spite of being totally empty (I guess this is typically a conference center and wedding venue though there were None at the time), it seemed all rooms booked were on a half sub ground / basement level facing the parking lot. Ugliest view in entire property . Bedding clean and comfortable , rooms spacious , but bathrooms outdated . Just a shower liner provided . Dirtiest hairdryer ever!! Has no one checked this? Caked on dirt and full of old lint and dust so gross!! Doors supposed to lock at 10 but by 1030 not locked. Felt a little unsafe given how few people were at the property.

2026-07-21 via Nuitee
A
Adrienne solo_traveller us
6
Pros:

The layout of the property was pretty however once you get inside it was very aged

Cons:

Don't like the fact that the jacuzzi is still advertised but staff share the jacuzzi has not worked in years and inside the elevator is extremely old dirty carpet and you felt like you were going to fall.

2026-07-20 via Nuitee
C
Claudia family_with_children us
6
This place has lots of potential. Beautiful location and hotel if you just cleaned a little and updated some things.
Pros:

Location was great!

Cons:

Hotel was a little rundown and not very clean rooms. Pool area needed lots of cleaning also. Pool a little green.

2026-07-16 via Nuitee
C
Chad family_with_children us
10
2026-07-15 via Nuitee
S
Suzanne family_with_children us
7
It was a good restful stay, but very hot in the buildings.
Pros:

The facility and staff were amazing and the beds and pillows were extra comfy. The pool and the restaurant were also awesome.

Cons:

The entire hotel was uncomfortably hot. The room was also hot (79) when we got there and took until the middle of the night to reach 71 degrees. The plug in the shower stayed closed, so you had the reach down and let the water drain as it filled. The vending machine with drinks was turned off on floor 5, and we had to go to floor 2 to get drinks and the machine on floor 2 spit out drinks so fast my Monster drink busted and sprayed everywhere when it came out, so i had to pay for another one.

2026-07-13 via Nuitee
K
Karen couple us
7
Pros:

There was not much going on at this place. The staff were professional and accommodating. We stayed in this area because of some business that we had the following morning. The room was big and comfy.

Cons:

The pool was lacking TLC and was the facility overall was a bit dated and rundown.

2026-07-06 via Nuitee
R
Robert solo_traveller us
10
Old Fashioned Virginia Hospitality
Pros:

Super comfortable and accommodating. GREAT breakfast and lounge.

Cons:

All good.

2026-07-06 via Nuitee
S
Scott solo_traveller us
10
2026-07-06 via Nuitee
R
Russell solo_traveller us
5
Pros:

Room was nice

Cons:

Pool was hot,it was dirty,hot tub didn't work,ice machine on 4th floor didnt work

2026-07-05 via Nuitee
L
Lisa couple us
7
Pros:

The room was nice and clean. The ground were pretty

Cons:

The facility is a bit dated and needs some repairs and updating

2026-07-01 via Nuitee
A
Ana solo_traveller us
9
2026-06-30 via Nuitee
D
Deante couple us
1
Boring
Pros:

None

Cons:

None

2026-06-25 via Nuitee
F
Fiore solo_traveller us
5
Pros:

Property was large

Cons:

Everything was located in a different building. There was a horrible smell in the hallways of the guest quarters

2026-06-23 via Nuitee
K
Kelly couple us
1
It was AWFUL and HOT.
Pros:

the pillows were nice

Cons:

the AC didn't work, the frig didn't work, none of the USB ports worked, the light next to the bed was hanging by a wire, there was no clock in the room, There were 6 floors to the hotel, the only ice machine that worked was on the 1st floor. The Elevator was dirty with huge stains on floor.

2026-06-22 via Nuitee
S
Simone family_with_children it
8
2026-06-21 via Nuitee
A
Anna family_with_children us
9
2026-06-18 via Nuitee
R
Randall couple us
10
2026-06-18 via Nuitee
K
Kathryn solo_traveller us
10
Comfortable and spacious property
Pros:

Everything was clean. No mold smell anywhere

Cons:

$75 pet fee is excessive

2026-06-17 via Nuitee
S
Su-Hou family_with_children us
8
Good stay
Pros:

Location is excellent, staff is very friendly. Spacious rooms. Nice architecture as it reflects Colonial style.

Cons:

Three separate buildings, ice machine did now work on the floor we were on

2026-06-15 via Nuitee