Petit Palace Arturo Soria Alcalá

Hotels
•
Petit Palace Hoteles
8.7 (3843 reviews)
Arturo Soria, 14 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Cons:
Furniture needs updating
Noise issues reported

Categories

Cleanliness
8.41
Generally mentioned as clean, but some concerns about room condition.
Service
8.98
The staff is consistently praised for their attentiveness and friendliness.
Location
9.02
Great location near metro and local amenities.
Room Quality
8.47
Overall comfortable, though some furniture needs modernization.
Amenities
8.6
Good breakfast and available parking, though some issues with heating.
Value for Money
8.46
Solid value based on positive reviews regarding amenities and location.
Food and Beverage
9.01
Exceptional breakfast quality and selection.
Overall Experience
8.68
Overall very positive with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:32

Property Description

Charming Urban Retreat

Modern Comforts: The rooms at Petit Palace Arturo Soria Alcala offer a blend of simplicity and elegance, equipped with flat-screen TVs, private bathrooms, and complimentary WiFi for a comfortable stay.

Delicious Breakfast Spread: Start your day right with a varied buffet breakfast at the hotel, featuring a mix of hot and cold dishes, including healthy options to fuel your adventures in Madrid.

Convenient Location: Nestled in a tranquil area of Madrid, the hotel is just a stone's throw away from Ciudad Lineal Metro Station, providing easy access to the city center, IFEMA Exhibition Centre, and Madrid Barajas Airport. Explore the nearby Alcala Norte Shopping Centre within a leisurely 2-minute walk.

Ready to experience the charm of Petit Palace Arturo Soria Alcala? Book your stay now!

Important information:

Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge.

Please note air conditioning and heating are available according to the season.

When booking more than 5 rooms, different policies and additional supplements may apply.

Pets are allowed for an extra charge of EUR 25 per pet per stay.

Parking service according to availability €12 per day.

Depending on the season, air conditioning or heating is provided.

Parking is subject to availability due to limited spaces.

Valet parking is subject to availability and carries an extra charge of EUR 12 per day.

Pet fee is EUR 25 per pet, per stay.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 nights, different policies and additional supplements may apply.

Please note that all Special Requests are subject to availability and additional charges may apply.

The property will send guests online check-in instructions 7 days prior to arrival.

Guests wishing to use the airport shuttle must contact the hotel prior to arrival for an additional fee.

This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this policy will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.7
Based on 3843 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.68
A
Abetocastillo • solo_traveller • fi
10
2026-06-20 • via Nuitee
M
montsecary • solo_traveller • es
9
Pros:

La Ubicación y el trato del personal de recepción

Cons:

El desague de la ducha
Nos llegaba el agua por los tobillos

2026-06-20 • via Nuitee
A
aus_Tirol • solo_traveller • at
10
Pros:

Super Lage sehr nahe an der Metro Nr. 5. Ausgezeichnetes Frühstück. Freundliches Personal. Modernes Badezimmer. Bequeme Betten

2026-06-20 • via Nuitee
S
SILVA • couple • es
9
Buena
Pros:

La cama

Cons:

Nada

2026-06-20 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Sehr freundliches und zuvorkommendes Personal, die auf alle Wünsche eingehen! Danke

Cons:

4 Sterne - wir hätten uns einen Pool gewünscht...viele 4-Sterne-Hotels, die wir kennen haben einen solchen

2026-06-19 • via Nuitee
G
Gloria • extended_group • us
9
customer service was wonderful they're very helpful and friendly.
Pros:

breakfast was wonderful, we enjoyed every morning the good breakfast

Cons:

the room was little small, but were three ladies.

2026-06-19 • via Nuitee
J
José Luis • couple • es
7
Aceptable
Pros:

El personal.

Cons:

Disponer de bar o restaurante para comidas y cenas.

2026-06-19 • via Nuitee
A
Ana Toledano • solo_traveller • es
10
Fin de semana perfecto
Pros:

El trato super amable del recepcionista, Sr. Edu. Y la limpieza del hotel. La habitación es muy cómoda, se agradece el detalle de agua y poder tomar café a cualquier hora en recepción . El desayuno muy variado, abundante y de calidad. Lo recomiendo al 100%. Dispone de pk. Y tiene muy buena conexión con metro y autobús para ir al centro. Muy bien ubicado. Felicidades por el servicio prestado.

2026-06-19 • via Nuitee
I
Inmaculada • extended_group • es
10
Excelente lo recomiendo
Pros:

Las instalaciones geniales y el personal muy amable

Cons:

Todo genial

2026-06-18 • via Nuitee
N
NOELIA • solo_traveller • es
9
Pros:

Me gustó todo en general

2026-06-18 • via Nuitee
S
Sonia • extended_group • es
9
2026-06-16 • via Nuitee
C
Conchi • solo_traveller • es
9
2026-06-16 • via Nuitee
A
Antonio • solo_traveller • es
5
Buen precio y ubicación.Poca intimidad por la proximidad de la ventana a otro edificio, y mal olor.
Pros:

Buena ubicación, muy buen precio

Cons:

La habitación daba a un edificio muy cercano con muchas ventanas. No había plena intimidad.
Mal olor en la habitación. A bajante .

2026-06-16 • via Nuitee
A
Ana • extended_group • ie
10
Estupendo
Pros:

El desayuno estaba riquísimo, gran variedad.
El personal super amable y atento, da gusto alojarse en un lugar así.
Todo muy limpio.

2026-06-16 • via Nuitee
E
ESPERANZA • couple • es
10
Personal súper amable que te facilita mucho la hora de llegada, información y amabilidad
Pros:

Muy limpio, habitación amplia y cómoda aunque un poco antigua

Cons:

Quizás me esperaba la habitación más moderna

2026-06-16 • via Nuitee
M
MIGUEL ANGEL • couple • es
8
2026-06-15 • via Nuitee
T
Tomas • solo_traveller • es
10
2026-06-15 • via Nuitee
A
ANA • family_with_children • es
6
Pros:

el peesonal de la entrada encantador, el desayuno tambien estaba genial. la hbitación bastante amplia eramos dos y nos dieron una triple

Cons:

lejos del centro , pero la parada del metro esta a escasos 100 m

2026-06-15 • via Nuitee
E
Elisa • solo_traveller • es
10
2026-06-15 • via Nuitee
F
Fabian • couple • es
8
Calidad/precio muy bueno
Pros:

El desayuno está genial.
Las camas muy cómodas, tamaño habitación correcto, ducha un poco pequeña.

Cons:

Todo correcto. Sin quejas

2026-06-15 • via Nuitee