Best Western Plus Waltham Boston

Hotels
•
Best Western
7.9 (1471 reviews)
380 Winter Street , Waltham , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room issues

Categories

Cleanliness
6.65
Several comments noted dirty carpets and leaking shower handle.
Service
8.65
Staff described as friendly and helpful in multiple reviews.
Location
8.65
Positive mentions of good location and accessibility.
Room Quality
7.65
Room quality generally good, but issues with the shower and room key.
Amenities
8.15
Amenities like parking and breakfast well-received.
Value for Money
7.15
Value felt adequate but some concerns about hotel condition.
Food and Beverage
8.15
Breakfast was frequently noted as excellent.
Overall Experience
8.15
General enjoyment expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:08

Property Description

Convenient Location and Amenities

Located just a short distance from Boston city centre, the Best Western TLC Hotel in Waltham, Massachusetts, offers a perfect blend of convenience and comfort. Guests can start their day with a complimentary continental breakfast and stay connected with free wireless internet access in all guestrooms.

Relaxation and Recreation

Unwind in the indoor heated swimming pool or maintain your fitness routine at the on-site fitness centre. For outdoor enthusiasts, the nearby Walden Pond Forest provides a serene escape inspired by Henry David Thoreau's writings, while the Atlantic Aquarium offers a fun day trip option.

Dining and Entertainment

Indulge in delicious meals at the Copper House Tavern, which features a modern menu and a full bar. With 18 flat-screen TVs and outdoor seating, guests can enjoy a vibrant dining experience during their stay.

Experience comfort, convenience, and entertainment at the Best Western TLC Hotel - book your stay now!

Important information:

Guests must be 21 years of age or older to check in. Guests under the age of 21 can only check in with a parent or official guardian.

Please note, this property does not accept cash at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

7.9
Based on 1471 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 8.15
Overall Experience: 8.15
A
Atapoma • solo_traveller • pe
8
2026-09-19 • via Nuitee
M
Melissa • family_with_children • us
9
We stay at this location once or twice a year and it never disappoints.
Pros:

Everything was great from the first greeting to the check out. On-Site restaurant is fantastic. Amazing menu and staff. Great coffee station - loved the latte! Really great free breakfast - lots to choose from and everything tasted very good. Room was very clean and comfortable.

Cons:

Ice machine on every floor would be great!

2026-09-18 • via Nuitee
T
Thatiane • couple • us
10
2026-09-16 • via Nuitee
D
Dwight Cody • couple • us
8
Cons:

The location is not great for getting into downtown Boston quickly

2026-09-14 • via Nuitee
T
Thatiane • couple • us
10
2026-09-11 • via Nuitee
I
ILKIN • couple • us
10
2026-09-09 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

Friendly staff, clean room, comfortable bed.

2026-09-05 • via Nuitee
G
George • solo_traveller • us
10
Pros:

Everything but the pool

Cons:

Pool looked dirty

2026-09-03 • via Nuitee
L
Luke • solo_traveller • us
8
2026-09-02 • via Nuitee
W
WILLIAM • family_with_children • us
9
Excellent well located hotel for touring the Boston region, in particular the "Battle Road" sites.
Pros:

Everything was excellent. The desk clerk responded with several good suggestions regarding finding a dinner location. The beds were very comfortable, the bathroom clean and there was no noise. Breakfast buffet was the usual assortment (no waffle, but a pancake machine) and very easy to manage. A very nice restaurant with bar is located within the hotel. The staff allowed for a one-hour late departure at my request. The location of the hotel just off the Interstate about 40 minutes from downtown Boston and near the "Battle Road" sites in Lexington and Concord. Overall, a very good stay.

Cons:

A slightly lower price would be nice!

2026-08-31 • via Nuitee
N
Naveed • family_with_children • gb
5
It was ok
Pros:

Only the location and the staff working there were the plus points.

Cons:

The rooms were dated and didn’t smell clean. I booked 3 rooms with 2 double beds in each and one room they didn’t have what I paid for and gave me 1 king size bed. I was told they would refund that night back to my booking.com account within 3/5 days and I’m still waiting and it’s day 7. Also my deposit refund for 1 room still hasn’t been paid back onto my card!!!

2026-08-28 • via Nuitee
B
Brenda • family_with_children • us
10
Comfortable and clean. The pool was excellent!
Pros:

Cleanliness, ease of check in, the pool

Cons:

Nothing

2026-08-27 • via Nuitee
J
Jessica • family_with_children • us
10
Excellent
Pros:

The breakfast was really good.
Bed very comfortable.
It is the second time I stayed in the hotel, and I would return it.

2026-08-27 • via Nuitee
Y
Yury • couple • us
1
This is the shittiest place ever.
2026-08-27 • via Nuitee
C
Cigdem • family_with_children • ca
7
Hotel itself was very nice clean, but the beds were small. They need to get rid of the double beds and increase it to qu
Pros:

Clean property great location

Cons:

The double beds I did not like they need queen beds. The beds were very small.

2026-08-26 • via Nuitee
R
Robert • solo_traveller • il
10
I really enjoyed this compared to the other hotels I've used in the same neighborhood.
Pros:

Good American breakfast, not fancy, but complete. Room was clean and attended every day. Wifi worked flawlessly. Comfortable amount of furniture (area where computer could be set up with office style chair as well as comfy chair with reading lamp). There is a bar/restaurant onsite and restaurants within walking distance, these just didn't match my stay.

Cons:

The staff I dealt with was a bit on the mumbly side (in fairness, I have pretty old ears).

2026-08-25 • via Nuitee
G
Gianluca • couple • it
10
2026-08-24 • via Nuitee
G
Grodzki • solo_traveller • us
9
Review
Pros:

Size of the bed,

Cons:

Bath very small

2026-08-23 • via Nuitee
D
Donald • couple • ca
6
They were kind enough to check us in when we showed up early so all in all we were satisfied.
Pros:

Breakfast was fine...plenty of options...nice variety and the pool was clean and warm, the beds comfy.

Cons:

Shower was a little grungy and the carpet was patched and a little beat up.

2026-08-23 • via Nuitee
J
Jason • solo_traveller • us
9
2026-08-20 • via Nuitee