Spark By Hilton Hummelstown Hershey

Hotels
•
Spark by Hilton
7.8 (639 reviews)
84 Sipe Avenue , Hummelstown , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location near Hershey attractions
Friendly/helpful staff (multiple mentions, including Josh and JJ)
Good value / inexpensive for the area
Comfortable beds and family-friendly room layouts (connected rooms)
Clean/new rooms reported by several guests
All-day coffee and free breakfast options (even if limited)
Cons:
Pool and hot tub frequently closed or out of service
Breakfast minimal or inconsistent; poor quality items (e.g., orange juice) and missing items
No elevator and some motel-style exterior first-floor rooms
Housekeeping inconsistencies, reports of bugs/spiders and unchanged bedding
Small bathrooms and some dated bathroom layouts
Intermittent WiFi issues and no in-room safe reported by some guests

Categories

Cleanliness
6.8
Mixed reports: several guests noted clean/new rooms and sheets changed promptly, but others reported bugs/spiders, inconsistent housekeeping and concerns about linen cleanliness.
Service
9.2
Generally praised: multiple mentions of friendly, helpful staff (named front-desk staff like Josh and JJ), quick responses at check-in; a few isolated reports of rudeness or unhelpful desk interactions.
Location
9.3
Consistently positive: many guests highlighted excellent location near Hershey attractions and convenient positioning for visitors.
Room Quality
7
Mixed: comfortable beds and good family layouts noted, but some guests reported hard beds, small bathrooms, dated bathrooms or need for updates and motel-style first-floor rooms.
Amenities
6
Weak/variable: recurring complaints about the pool and hot tub being closed or out of service, no elevator, no in-room safe for some, and limited amenities available at times.
Value for Money
9
Positive perception: many reviewers called it inexpensive and good value for visiting Hershey, especially for families and those wanting connected rooms.
Food and Beverage
6.2
Generally negative: breakfast described as minimal or almost non-existent (mostly cereal/bagels), intermittent shortages (no cereals/milk/napkins), poor orange juice quality and missing items like oatmeal.
Overall Experience
8.9
Overall mixed-positive: strong location and helpful staff deliver good value for many guests, but repeated amenity and breakfast issues (and occasional cleanliness/service lapses) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Amenities
Indulge in a stay at The Inn at Chocolate Avenue - Sure Stay Collection by Best Western, where rooms feature flat-screen TVs and elegant dark wood furnishing.

Convenient Location
Located just 3 minutes from the thrilling Hersheypark amusement park, our hotel is the perfect choice for adventure seekers.

Nearby Attractions
Explore the wonders of Zoo America just 2 miles away or enjoy a shopping spree at Tanger Outlet Center, a mere 5 minutes’ drive from our property.

Experience comfort, convenience, and excitement all in one place. Book your stay with us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 639 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.3
Room Quality: 7
Amenities: 6
Value for Money: 9
Food and Beverage: 6.2
Overall Experience: 8.9
J
Joann • couple • us
10
2026-10-31 • via Nuitee
L
Linda • solo_traveller • us
8
Fine!
Pros:

Bagel and coffee was good! Bed and cover was super!

Cons:

I would have liked oatmeal! And sorry .. but orange juice was not good!
Also I went to the desk to ask where the ice machine is! She told me but didn’t give me an ice bucket that was being held at the desk?! Not sure why there was a need to protect a cheap white plastic container.

2026-10-23 • via Nuitee
H
HEATHER • family_with_children • us
5
Spark hotel
Pros:

Staff was friendly.

Cons:

No housekeeping the entire time we were there. There was no safe in the room. People slamming doors.

2026-10-22 • via Nuitee
N
NOY • couple • il
10
2026-10-22 • via Nuitee
G
Guilherme • couple • br
7
Vale a pena, ficará melgor quando for instalado elevador
Pros:

Funcionários atenciosos, boa localização, quarto confortável

Cons:

Falta de elevadores, limpeza dia sim dia nao

2026-10-11 • via Nuitee
G
Guilherme • couple • br
8
2026-10-11 • via Nuitee
M
Michele • solo_traveller • ie
10
2026-10-10 • via Nuitee
D
Dave • couple • us
10
Helpful, friendly, courteous staff.
Pros:

Location

Cons:

Nothing

2026-09-18 • via Nuitee
R
rob • couple • us
7
Average
Pros:

Location

Cons:

Small bathrooms, charged for WiFi that went in and out. No hot breakfast.

2026-09-17 • via Nuitee
R
Rob • couple • us
10
Execllent place to stay and value if you’re doing anything in the Hershey area.
Pros:

Excellent location if you’re doing anything in Hershey. Clean facilities. Friendly and helpful staff.

Cons:

Didn’t affect me but there is no elevator if you’re in need of one. Short walk up. If you require an elevator contact them prior to booking so you’ll be on the ground floor.

2026-09-17 • via Nuitee
D
Donna • family_with_children • us
6
2026-09-16 • via Nuitee
J
Jessie • solo_traveller • us
10
Pros:

More options than I assumed there would be for breakfast!

2026-09-15 • via Nuitee
P
Peggy • solo_traveller • us
9
Good place to stay
Pros:

Kudos to Josh and JJ for check-in! Loved the hotel exits and separate waste bins for dogs.

Cons:

Bathroom could be updated.

2026-09-14 • via Nuitee
R
Rigoberto • family_with_children • us
10
2026-09-10 • via Nuitee
D
Debra • couple • us
10
Pros:

Josh who staffed the front desk in evening was sooo helpful!!!

Cons:

Hot breakfast

2026-09-10 • via Nuitee
J
Janelle • family_with_children • us
3
Pros:

Location

Cons:

Staff was rude

2026-09-09 • via Nuitee
S
Savannah • couple • us
10
2026-09-09 • via Nuitee
S
Sarita • family_with_children • us
9
Ideal para visitar Hershey Park
Pros:

La ubicación y limpieza

Cons:

Bulla de otros huéspedes a altas horas de la noche.

2026-09-08 • via Nuitee
D
Devin • extended_group • us
7
2026-09-08 • via Nuitee
B
Brandi • extended_group • us
8
I would stay again but the pool not being open was disappointing. Breakfast options were just ok but it was free. No out
Pros:

Location was great! Staff were nice. All day coffee is a plus for me.

Cons:

Pool was closed the whole 4 days we stayed. That was part of the appeal when choosing this hotel.

2026-09-08 • via Nuitee