Playa Azul Cozumel

Hotels
9 (651 reviews)
Carretera a San Juan Km 4, Zona Hotelera Norte , Cozumel , mx

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.5
The hotel requires renovations, particularly in the bathroom.
Service
9.5
General sentiment of friendly and helpful staff.
Location
9.5
Excellent access to the beach and quiet surroundings.
Room Quality
9
Rooms are spacious with scenic views; some humidity reported.
Amenities
8.5
Limited in some facilities like laundry and snorkeling equipment.
Value for Money
9
Prices may not accurately reflect the quality of all services.
Food and Beverage
8.5
Breakfast is average; some reviews indicate room for improvement.
Overall Experience
9.5
Guests generally enjoyed their stays and appreciated the natural beauty.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Beach-front Paradise in Cozumel

Luxurious Accommodations: Enjoy stunning views of the Caribbean Sea from your private balcony in our rooms equipped with satellite TV and free Wi-Fi.

Golf and Relaxation: Play unlimited golf with complimentary green fees at our on-site golf course. After a day of activities, unwind at our full-service Cozumel Hotel Spa.

Culinary Delights: Indulge in a delicious breakfast buffet at Palma Azul Restaurant and savor a light menu and drinks at La Palapa Snack Bar by the beach.

Experience the beauty of Cozumel at Playa Azul Hotel, just a short distance from popular attractions. Book now for an unforgettable stay!

Important information:

Please note that there is a surcharge of USD 3 per person per night for the bellboy service and USD 1.50 per person per night for the chambermaid service. These obligatory surcharges are not included in room rates and will charged at the hotel.

As of January 1, 2019, the State Congress established an Environmental Recovery Fee of $24.18 pesos ($1.25 usd) per room, per night. Hotel will charge this fee upon check out.

Please note that golf cart rental is not included and is available at an extra daily cost.

There are cribs available, upon requestIn the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CZM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 651 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
Julie • couple • us
10
2026-07-07 • via Nuitee
P
Patricia • couple • us
10
Perfect place for a nice stay in Cozumel
Pros:

I enjoyed everything about this hotel. Fantastic room with comfortable beds and powerful air conditioning. Close to the beach where we could snorkel and Blue Dream dive shop which is exactly what we wanted. Staff were incredibly friendly and helpful. I hope we return soon and stay in the same room. We absolutely loved it.

2026-06-30 • via Nuitee
Q
quintal • solo_traveller • mx
10
Pros:

La ubicación y la playa

Cons:

Podría mejorar el desayuno.

2026-06-22 • via Nuitee
A
analleli • solo_traveller • mx
9
Pros:

Que está cómodo y todo está accesible

Cons:

Te ponen muchas reglas y las bebidas del bar 🍸 no te las preparan bien, al buffet les falta más variedad

2026-06-17 • via Nuitee
W
Wendy • couple • be
10
2026-06-16 • via Nuitee
A
Aude • solo_traveller • be
8
2026-06-13 • via Nuitee
T
Tal • solo_traveller • il
9
Pros:

מלון מצוין. נקי. ארוחת בוקר טובה. צוות נעים.
מיקום מעולה באזור המלונות במרחק קצר ממרכז העיר.
ממש על הים. חוף פרטי. בר מצוין.
בריכת שחייה מצוינת.

2026-06-11 • via Nuitee
E
Eva • couple • sk
10
Amazing stay!
Pros:

The hotel is very well organized and the services are on high level. Our checkin was smooth and from receptionist we got detail info about everything. Before checkout date we got reminder in paper form. The hotel beach is perfect, we were snorkeling there and saw many various fish in the sea. On breakfast were plenty of food options. Our room was clean with good equipment. When we came there, our beds and bathroom were decorated with real flowers. In the bar was each day from 5-7 pm happy hour.
I really recommend this hotel!

Cons:

The Wi-Fi didnt work sometimes.

2026-06-03 • via Nuitee
P
Patty Her • solo_traveller • mx
9
Pros:

El desayuno variado y rico, realmente superó mis expectativas, las habitaciones limpias y cómodas.

Cons:

El precio del restaurante para comer o cenar, se me hizo caro vs lo que ofrece.

2026-06-02 • via Nuitee
C
Camilla • extended_group • us
8
Will definitely go back!
Pros:

Great location and layout, clean and large rooms. Nice pool ocean front. Very good breakfast.

Cons:

The food was not that good and the bar drinks were unusual in taste. Very poor bar service.

2026-06-01 • via Nuitee
C
Carsten • solo_traveller • de
9
2026-05-30 • via Nuitee
B
Becky • couple • us
9
2026-05-29 • via Nuitee
I
Ilaria • couple • it
9
COZUMEL indimenticabile
Pros:

bellissimo hotel direttamente sulla spiaggia.
tutto davvero eccellente, forse ha qualche anno di troppo, e per queto non posso per correttezza dare il punteggio pieno; ma se cercate la posizione, questo è davvero il TOP

Cons:

-

2026-05-22 • via Nuitee
K
Karine • solo_traveller • fr
10
Agréablement surprise
Pros:

Pieds dans l’eau et bien aménagé

2026-05-22 • via Nuitee
E
Enrique • couple • mx
9
2026-05-18 • via Nuitee
M
Monique • couple • nl
9
2026-05-17 • via Nuitee
D
daniel • couple • ar
8
Hotel pintoresco
Pros:

El hotel es antiguo pero está impecable, pude hacer snorkel a metros y ver muchos peces y hasta una estrella de mar

Cons:

El personal muy poco amable , sobre todo la gente del restaurante

2026-05-17 • via Nuitee
L
Linda • solo_traveller • us
10
2026-05-15 • via Nuitee
C
Claudia • extended_group • mx
7
2026-05-13 • via Nuitee
A
aure cejudo • family_with_children • fr
8
Tres agreable
Pros:

Nous cherchions un logement pad trop près du ferry pour la tranquillité....et nous avons été satisfait de l emplacement

Cons:

Seul petit bémol : la plage est rocailleuse et donc attention au pied.

2026-05-11 • via Nuitee