Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.5
The hotel requires renovations, particularly in the bathroom.
Service
9.5
General sentiment of friendly and helpful staff.
Location
9.5
Excellent access to the beach and quiet surroundings.
Room Quality
9
Rooms are spacious with scenic views; some humidity reported.
Amenities
8.5
Limited in some facilities like laundry and snorkeling equipment.
Value for Money
9
Prices may not accurately reflect the quality of all services.
Food and Beverage
8.5
Breakfast is average; some reviews indicate room for improvement.
Overall Experience
9.5
Guests generally enjoyed their stays and appreciated the natural beauty.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Beach-front Paradise in Cozumel

Luxurious Accommodations: Enjoy stunning views of the Caribbean Sea from your private balcony in our rooms equipped with satellite TV and free Wi-Fi.

Golf and Relaxation: Play unlimited golf with complimentary green fees at our on-site golf course. After a day of activities, unwind at our full-service Cozumel Hotel Spa.

Culinary Delights: Indulge in a delicious breakfast buffet at Palma Azul Restaurant and savor a light menu and drinks at La Palapa Snack Bar by the beach.

Experience the beauty of Cozumel at Playa Azul Hotel, just a short distance from popular attractions. Book now for an unforgettable stay!

Important information:

Please note that there is a surcharge of USD 3 per person per night for the bellboy service and USD 1.50 per person per night for the chambermaid service. These obligatory surcharges are not included in room rates and will charged at the hotel.

As of January 1, 2019, the State Congress established an Environmental Recovery Fee of $24.18 pesos ($1.25 usd) per room, per night. Hotel will charge this fee upon check out.

Please note that golf cart rental is not included and is available at an extra daily cost.

There are cribs available, upon requestIn the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CZM

Location

Guest Reviews

9
Based on 661 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
Joseph • solo_traveller • us
10
2026-08-29 • via Nuitee
V
Victoria • solo_traveller • es
10
excelente
Pros:

la vista, la playa

Cons:

nada

2026-08-29 • via Nuitee
A
ANDREA • solo_traveller • it
6
Pros:

La posizione è un punto di forza, non è troppo lontano dal centro. Si va comunque per forza in taxi ma ad un costo ragionevole. Bella struttura, nonostante sia un po' datata. Bella la spiaggia.

Cons:

Assenza servizio lavanderia, accoglienza con lista di regole da firmare prima di esporre i servizi

2026-08-28 • via Nuitee
J
Jonathan • solo_traveller • mx
8
Pros:

Calm & silent.

Cons:

Swimming pollo was too small, compared to the number of rooms.
6thWA aaa!

2026-08-27 • via Nuitee
G
Germain • family_with_children • fr
10
Excellence du service
Pros:

Perfecto. Gracias a jonathan y Yassir

Cons:

Rien

2026-08-24 • via Nuitee
P
Pedro • solo_traveller • mx
9
2026-08-24 • via Nuitee
M
Maria • solo_traveller • mx
9
2026-08-24 • via Nuitee
B
Brian Richard • couple • us
8
Good value for money. Would stay again.
Pros:

Location was ideal for us, albeit we had a rental car. The hotel is at a comfortable 8-10m from the center, and thus very quiet, yet not too isolated. The waterfront is very agreeable with patches of sandy beach, and clear blue-green water. Breakfast was complete and very acceptable, but not exceptional.

Cons:

The main pool is quite small for the potential number of guests.
Voices of children tend to predominate and rise up from the pool to the rooms.
Older hotel, that could use some renovation, but very clean.

2026-08-24 • via Nuitee
A
Amador • extended_group • us
9
Very good for the money
Pros:

Very clean and very well maintained

Cons:

Little far from everything, food and drinks over priced but breakfast was included and was good with lots of options!!

2026-08-20 • via Nuitee
N
natascia • family_with_children • it
5
PESSIMO
Cons:

Gli uccelli che volano tra i tavoli e mangiano nei piatti
L'umidità che esce dai pavimenti ed è sempre tutto bagnato
Personale poco accogliente e sgarbato
wifi inutile
volevo portare la colazione in camera per mia figlia che non si sentiva bene e non me l'hanno consentito perchè non si può portare cibo fuori dal ristorante

2026-08-18 • via Nuitee
M
murat • extended_group • us
10
2026-08-17 • via Nuitee
D
Damien • family_with_children • fr
9
Pros:

Préservé de la foule. Super club avec 2 petites plages magnifiques. La faune marine incroyable, juste a 1 m du bord. Parfait pour les enfants !
Beach club et restaurant. Top.
Très bon service !

2026-08-13 • via Nuitee
S
stefano • solo_traveller • it
7
2026-08-10 • via Nuitee
B
Björn • family_with_children • de
10
2026-08-09 • via Nuitee
J
Jonathan • family_with_children • mx
9
Good and enjoyable with good memories.
Pros:

Location is good & Calmness in the whole building/ hotel is very appreciated. The beach in front of the hotel is also calm and simply attractive for the whole day and during night.

Cons:

More varities in the morning breakfast will be more attractive.

2026-08-07 • via Nuitee
T
Thomas • family_with_children • ch
9
Glasklares Meer direkt vor dem Hotel
Pros:

Tolle Lage mit glasklarem Meer und kleinem Strandabschnitt. Vergessen Sie die Taucherbrille und den Schnorchel nicht einzupacken. Direkt vor dem Hotel können Sie unzählige Fische beim Schnorcheln beobachten.

Das Hotel liegt etwas ausserhalb vom Zentrum und ist mit dem Auto ab dem Fährhafen in rund 10 Minuten zu erreichen.

Das Zimmer war ruhig und von der Grösse ok. Die Aussicht war leider nicht so toll. zwar hatten wir wie gebucht Meersicht jedoch nur seitlich. Ich würde mir von einem Hotel wünschen, dass zuerst die Zimmer mit uneingeschränkter Meersicht vergeben werden denn diese waren offensichtlich frei (dies würde sicher bei Bewertungen auch positive erwähnt werden).

Das Frühstück als Buffet war ausgezeichnet und sehr vielfältig. Ebenso war das Nachtessen im eigenen Restaurant sehr lecker.

Das Personal war freundliche und wie für solche Hotels üblich etwas distanziert. Wir haben auf unserer Rundreise bei kleineren, privaten Hotels teilweise deutlich mehr Herzlichkeit gespürt. Hier macht das Personal seinen Job (und dies aber sehr gut) ohne gross auf die Gäste einzugehen. War für uns aber so auch in Ordnung.

2026-08-04 • via Nuitee
U
Ursula • couple • pe
10
Pros:

Su ingreso a la playa : un arrecife hermoso ! Mucha tranquilidad . El barman muy amable ! Pasé un pre cumpleaños increíble !

2026-07-26 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Amazing location and room, wonderful staff

2026-07-24 • via Nuitee
B
Brion R • couple • us
6
A value property with minimal luxuries and a tiny beach.
Pros:

Breakfast foods were just OK but the dining room was too small. View from our balcony was pretty good. Shower was odd but good hot water. AC worked well but not adjustable. Mattress was old but still good.

Cons:

Staff was all old men. Bartenders were no fun and with no smiles. No ice without asking front desk for it. Very limited drink menu. Half the property Off-limits being operated as a "private beach club" for cruise ship folks. This is a value hotel at best. Good for small families. No common areas with AC. No place to fill up water bottles.

2026-07-23 • via Nuitee
M
Meyer • couple • ch
8
2026-07-22 • via Nuitee