Crowne Plaza London Kings Cross by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (8687 reviews)
1 Kings Cross Road , London , GB
+44 20 7833 3900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful service
Cons:
Noisy rooms
Poor heating
Expensive for quality

Categories

Cleanliness
7
Some reviews mention clean rooms, but heating issues and the stale environment suggest improvements are needed.
Service
9.5
Multiple reviews highlight friendly, helpful staff, notably mentioning Aakifah and Vaishnav for outstanding service.
Location
9
Well-located near transport links, with good access to local amenities.
Room Quality
7.5
Mixed reviews on noise levels and air conditioning, with suggestions that rooms do not reflect a 4-star standard.
Amenities
8
Amenities such as restaurant options are noted positively, but breakfast quality is inconsistent.
Value for Money
6.5
The high price for the experience leads to a perception of poor value for money.
Food and Beverage
8
Restaurant food received positive mentions, especially for authenticity, but breakfast quality was criticized.
Overall Experience
8.5
Overall, the experience is positive due to helpful staff and good location, despite room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Accommodation
Crowne Plaza London Kings Cross offers elegant rooms with air conditioning, satellite TV, and modern amenities for a comfortable stay.

Convenient Location
Centrally located between the West End and the City of London, the hotel provides easy access to major attractions and transport hubs, including St Pancras Rail Station.

Superb Connectivity
With Wi-Fi available throughout the hotel and close proximity to three tube stations and a bus station, guests can explore the city with ease.

Experience the perfect blend of comfort and convenience at Crowne Plaza London Kings Cross. Book your stay now for a memorable experience!

Important information:

The pool and spa are currently closed until further notice

Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing room with adults will be charged extra for dinner at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

8
Based on 8687 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.5
D
David • family_with_children • es
7
2026-09-12 • via Nuitee
L
Lidija • family_with_children • rs
8
2026-09-12 • via Nuitee
S
Sibel • family_with_children • de
5
2026-09-11 • via Nuitee
K
Kathrin • solo_traveller • de
7
2026-09-11 • via Nuitee
P
Patrick • couple • fr
7
Bien mais rafraîchissement à prévoir
Pros:

Emplacement par rapport à St Pancras, accueil efficace et professionnel (check-in, pdj, journée) ; PDJ assez complet et varié.

Cons:

Propreté de la chambre pour un hôtel de cette catégorie. Annoncé "de prestige", un rafraîchissement ou rénovation de la chambre serait indispensable : vétusté, traces de moisissures dans la salle de bains, décoration.

2026-09-11 • via Nuitee
L
Lanre • solo_traveller • ca
7
2026-09-10 • via Nuitee
A
Angela • solo_traveller • gb
8
2026-09-10 • via Nuitee
C
Craig • solo_traveller • gb
8
Pros:

The convenience of the Hotel to the tube

Cons:

The Bar closed at midnight and there were no facilities to have a drink after returning from a concert at Wembley

2026-09-10 • via Nuitee
Y
Yaqoob • family_with_children • om
2
Please avoid this hotel
Pros:

Nothing

Cons:

Everything

2026-09-10 • via Nuitee
Y
Yaqoob • family_with_children • om
3
Please aboid this hotel
Pros:

Nothing

Cons:

Everything
Very bad experience and will never comeback

2026-09-10 • via Nuitee
V
Vackflores • solo_traveller • cl
8
Oportunidad
Pros:

Limpio

Cons:

Desayuno un poco caro

2026-09-10 • via Nuitee
R
Rachel • couple • gb
3
2026-09-10 • via Nuitee
Y
Youliana • family_with_children • bg
9
2026-09-10 • via Nuitee
E
Erin • family_with_children • us
8
2026-09-09 • via Nuitee
S
Steve • solo_traveller • gb
2
Overpriced
Pros:

Not much

Cons:

Bed was creaky and mattress uncomfortable. Bathroom fittings were plasticky and breakfast because I hadn’t precooked was £25 for a continental breakfast and the coffee was almost undrinkable. Room was very expensive even though booked well in advance.

2026-09-09 • via Nuitee
K
Kristen • family_with_children • au
8
Great location for a 4 day trip to London
Pros:

Great location for travellers with big suitcases as only a short taxi ride from the station the. You could walk everywhere after that

Cons:

The rooms are tiny, couldn’t pull the chair at the desk out to get past with our luggage but I think everywhere is similar

2026-09-09 • via Nuitee
N
Niamh • couple • ie
10
Great stay in London
Pros:

Spotless clean, comfortable bed, great staff

2026-09-09 • via Nuitee
M
Maria Luz • couple • es
7
2026-09-09 • via Nuitee
J
José Manuel • family_with_children • es
7
Buen punto de salida para tus excursiones
Pros:

Ubicación

Cons:

Habitaciones pequeñas para 4

2026-09-08 • via Nuitee
P
PANAGIOTIS • family_with_children • gr
8
2026-09-08 • via Nuitee