Crowne Plaza London Kings Cross by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (7977 reviews)
1 Kings Cross Road , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful service
Cons:
Noisy rooms
Poor heating
Expensive for quality

Categories

Cleanliness
7
Some reviews mention clean rooms, but heating issues and the stale environment suggest improvements are needed.
Service
9.5
Multiple reviews highlight friendly, helpful staff, notably mentioning Aakifah and Vaishnav for outstanding service.
Location
9
Well-located near transport links, with good access to local amenities.
Room Quality
7.5
Mixed reviews on noise levels and air conditioning, with suggestions that rooms do not reflect a 4-star standard.
Amenities
8
Amenities such as restaurant options are noted positively, but breakfast quality is inconsistent.
Value for Money
6.5
The high price for the experience leads to a perception of poor value for money.
Food and Beverage
8
Restaurant food received positive mentions, especially for authenticity, but breakfast quality was criticized.
Overall Experience
8.5
Overall, the experience is positive due to helpful staff and good location, despite room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Accommodation
Crowne Plaza London Kings Cross offers elegant rooms with air conditioning, satellite TV, and modern amenities for a comfortable stay.

Convenient Location
Centrally located between the West End and the City of London, the hotel provides easy access to major attractions and transport hubs, including St Pancras Rail Station.

Superb Connectivity
With Wi-Fi available throughout the hotel and close proximity to three tube stations and a bus station, guests can explore the city with ease.

Experience the perfect blend of comfort and convenience at Crowne Plaza London Kings Cross. Book your stay now for a memorable experience!

Important information:

The pool and spa are currently closed until further notice

Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing room with adults will be charged extra for dinner at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 32.50 per day.

Location

Property Video

Guest Reviews

8
Based on 7977 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.5
V
Vladyslav • family_with_children • ua
10
Pros:

Дуже добре!)

2026-05-30 • via Nuitee
S
Sinan • solo_traveller • tr
1
2026-05-30 • via Nuitee
M
Michel • family_with_children • nl
9
Prima hotel op prima locatie met vriendelijk personeel en schone kamers
2026-05-30 • via Nuitee
Z
Zsuzsanna • solo_traveller • lu
10
2026-05-30 • via Nuitee
P
Peter • couple • au
10
Easy to book, checkin and checkout & met expectations
Pros:

Rooms - comfortable, Helpful staff, Great choices and room ambience for breakfast

Cons:

nothing

2026-05-30 • via Nuitee
R
Romafe France • family_with_children • us
8
2026-05-29 • via Nuitee
V
VIswanathan • solo_traveller • gb
8
Pros:

Short

Cons:

Towels in bathroom had furs sticking to body

2026-05-29 • via Nuitee
J
Julie • family_with_children • gb
1
Hot and squashed
Pros:

Great location

Cons:

We booked a family room for two adults and two teenagers. We got two 3/4 sized doubles which were tiny. Also the air con was bearly working - staff said it was what it was. Not staffs fault. We all got perhaps 3 hrs sleep max.

2026-05-29 • via Nuitee
H
Hakan • family_with_children • tr
8
Pros:

Kahvaltı olması, Kings Cross istasyonuna 10dk yürüme mesafesinde, çalışanla güleryüzlü

Cons:

Kahvaltı çeşitliliği arttırılabilir, temizlik olarak çarşaflar ters çevirilip koyulmuştu yenisi ile değişebilir, banyodaki gereçler arttırılabilir.

2026-05-29 • via Nuitee
T
Thorsten • family_with_children • de
8
Tolles Hotel, wo man sehr gut hingehen kann
Pros:

Sehr freundlich, alles sauber, gerne wieder

Cons:

Kleine Betten

2026-05-29 • via Nuitee
A
Aygüneş • solo_traveller • tr
7
Cons:

oda çok dar

2026-05-29 • via Nuitee
M
Mark • family_with_children • gb
8
2026-05-29 • via Nuitee
B
Ben • family_with_children • gb
9
Really enjoyed it
Pros:

The room was nice and clean, the breakfast was excellent and the staff were really helpful.

Cons:

The location was accessible if you were willing to make a 15-20 minute walk to the sights. The boiling hot weather made the walk excruciating at times. But it wasnt too bad in cooler conditions.

2026-05-29 • via Nuitee
G
Gernhard • family_with_children • de
7
Pros:

Super Frühstück, Top Lage. Man kommt aus allen Ecken mit dem Bus ohne umzusteigen zurück. Tolles Personal.

Cons:

Zimmer und Doppelbetten sind klein. Kein richtiger Schrank um Klamotten abzulegen. Teppich im Zimmer gehört mal gewechselt.

2026-05-29 • via Nuitee
A
Anita wilms • couple • nl
8
zeer goed en met de taxi of ubber ben je overal . en lekker de auto kunnen laten staan
Pros:

Ontbijt was goed. Erg veel lawaai door de kinderen op dat monent. School vakantie.

Cons:

Helaas was de arco afgesteld. Was te warm in de kamer en het raam kan niet open 🫣

2026-05-29 • via Nuitee
S
Susan • solo_traveller • us
10
I was pleasantly surprised at the quality of the accommodation
Pros:

Clean and spacious

Cons:

Far from tube station

2026-05-29 • via Nuitee
A
Annette • couple • au
7
It was a lovely experience and we were treated like royalty
Pros:

Excellent staff and facilities

Cons:

The room was very small compared to the price we paid, also not as close to things as I would have liked.

2026-05-28 • via Nuitee
D
Darren • solo_traveller • gb
10
Pros:

Location

Cons:

Price of breakfast

2026-05-28 • via Nuitee
A
Abdelrahmane • family_with_children • fr
10
Pros:

Tout

Cons:

RAS

2026-05-28 • via Nuitee
A
Agnes • family_with_children • ch
7
2026-05-28 • via Nuitee