Crowne Plaza London Kings Cross by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (8264 reviews)
1 Kings Cross Road , London , gb
+44 20 7833 3900

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful service
Cons:
Noisy rooms
Poor heating
Expensive for quality

Categories

Cleanliness
7
Some reviews mention clean rooms, but heating issues and the stale environment suggest improvements are needed.
Service
9.5
Multiple reviews highlight friendly, helpful staff, notably mentioning Aakifah and Vaishnav for outstanding service.
Location
9
Well-located near transport links, with good access to local amenities.
Room Quality
7.5
Mixed reviews on noise levels and air conditioning, with suggestions that rooms do not reflect a 4-star standard.
Amenities
8
Amenities such as restaurant options are noted positively, but breakfast quality is inconsistent.
Value for Money
6.5
The high price for the experience leads to a perception of poor value for money.
Food and Beverage
8
Restaurant food received positive mentions, especially for authenticity, but breakfast quality was criticized.
Overall Experience
8.5
Overall, the experience is positive due to helpful staff and good location, despite room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Accommodation
Crowne Plaza London Kings Cross offers elegant rooms with air conditioning, satellite TV, and modern amenities for a comfortable stay.

Convenient Location
Centrally located between the West End and the City of London, the hotel provides easy access to major attractions and transport hubs, including St Pancras Rail Station.

Superb Connectivity
With Wi-Fi available throughout the hotel and close proximity to three tube stations and a bus station, guests can explore the city with ease.

Experience the perfect blend of comfort and convenience at Crowne Plaza London Kings Cross. Book your stay now for a memorable experience!

Important information:

The pool and spa are currently closed until further notice

Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing room with adults will be charged extra for dinner at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 32.50 per day.

Location

Property Video

Guest Reviews

8
Based on 8264 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.5
E
Etienne • family_with_children • fr
5
Un bon emplacement mais des chambres sans rangements et des lits trop petits.
Pros:

Son emplacement

Cons:

La chambre trop petite, pas de placard pour ranger ses affaires. On a du tout laisser dans les valises pendant une semaine.
Le lit était petit.
Manque d’espace pour ranger ses affaires dans la salle de bain.
La télé ne proposait pas une seule chaîne en français ni de chaînes musicales.

2026-07-25 • via Nuitee
C
Chinchu Jayaprakash • solo_traveller • ae
7
Short stay
Pros:

Close proximity to pubs, bars, and restaurants. It was quiet and could have a restful sleep.
Room itself was alright. Bathroom was adequate - night light in the bathroom was quite useful.
We had a flight early next morning so we were able to request a packed breakfast for 6 am (pastries, fruits). .

Cons:

Tight space for 2 adults and luggage.
Lighting was quite dim in the room overall and could be corrected.
There's no remote or way to adjust the A/C.

2026-07-25 • via Nuitee
H
Hamish • family_with_children • au
8
Pros:

Air conditioning

Cons:

Na

2026-07-25 • via Nuitee
M
Manno • family_with_children • be
9
2026-07-25 • via Nuitee
M
Misha • solo_traveller • bd
8
Pros:

Location, breakfast menu betrer than.Edinburgh

Cons:

Washrooms weren’t clean

2026-07-25 • via Nuitee
M
Marianne • family_with_children • fr
8
2026-07-25 • via Nuitee
F
Fraguela • family_with_children • pt
8
2026-07-25 • via Nuitee
K
Kerry • extended_group • gb
10
2026-07-25 • via Nuitee
W
Wolf • solo_traveller • at
10
2026-07-25 • via Nuitee
B
Bas • family_with_children • nl
6
Fine hotel, underground 15 min walk
Pros:

It’s a relatively new hotel, bed are clean, good breakfast

Cons:

The drain was clogged and somewhat cumbersome to get resolved. The distance to the nearest underground,
We ended up using Russel Square, a 15 minute walk.

2026-07-25 • via Nuitee
F
Fanný • family_with_children • is
8
Pros:

Mjög snyrtilegt og fínt hótel.
Staðsett í um 10-15 mín göngufjarlægð frá Kings Cross lestarstöðinni en strætóstoppistöð við hótelið og mjög þægilegt að taka strætó upp á lestarstöð.

Cons:

Herbergin frekar lítil fyrir fjóra, en slapp til.
Lyfturnar voru hægar og oft löng bið.

2026-07-24 • via Nuitee
H
HARKIRAN • family_with_children • gb
6
Interesting stay
Pros:

Different location visited and ate at an amazing restaurant in Exmouth market
Room compact but comfortable
Had two double beds

Cons:

Initial welcome by front desk staff below par
Not overly friendly
No access to executive lounge even with payment
Felt disadvantaged in getting access since I do not travel extensively and stay in your hotels
Staff need to be more gracious

2026-07-24 • via Nuitee
C
Claire • solo_traveller • us
8
Pros:

Employees were great, location is great

Cons:

They have a pool/spa area but it was closed

2026-07-24 • via Nuitee
D
Delfien • family_with_children • be
9
2026-07-24 • via Nuitee
M
MARCO • family_with_children • it
8
Buon soggiorno.
Pros:

Staff- colazione- posizione.

Cons:

Camere piccole. Letti piccoli.

2026-07-24 • via Nuitee
P
Per • solo_traveller • no
10
2026-07-24 • via Nuitee
S
Stacy • solo_traveller • gb
10
Pros:

Beautiful and clean. Quiet neighborhood with lovely staff. Great for our family trip to London.

2026-07-23 • via Nuitee
N
Nancy Esther • extended_group • pe
7
2026-07-23 • via Nuitee
E
Emanuel.Jr • family_with_children • gb
8
2026-07-23 • via Nuitee
K
Kristian • family_with_children • dk
4
Cons:

Maden. Det var skuffende. Morgenmaden var især skuffende i forhold til hvad vi har fået for de samme penge andre steder.
Morgenmadsområdet er alt for lille i forhold til antallet af gæster.

Bruseren var i udu.
Der var ikke redt op til os alle tre ved ankomsten.

2026-07-23 • via Nuitee