Holiday Inn Express Hotel & Suites Columbus Southeast Groveport by IHG

Hotels
•
Holiday Inn Express
7.8 (335 reviews)
4041 Hamilton Square Boulevard , Groveport , US
+1 614-920-2400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good variety at breakfast
Helpful staff
Cons:
Issues with cleanliness
Noise disturbances
Concerns about vehicle security

Categories

Cleanliness
6.01
Several reviews indicated issues with cleanliness, including dirty bathrooms and concerns about linen quality.
Service
7.98
Most reviews praised the staff and service in general.
Location
8.52
Conveniently located with easy access to stores and restaurants.
Room Quality
7.47
Rooms were described as comfortable and spacious, but some had issues.
Amenities
7.5
Amenities were generally considered good, although some noise issues were noted.
Value for Money
8.46
Value assessed as fair given the amenities and service, though some considerations were noted.
Food and Beverage
8.51
Breakfast received high praise across multiple reviews.
Overall Experience
7.98
Overall positive experience despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:32

Property Description

Convenient Location: Located just 15 minutes away from Central Columbus and Port Columbus International Airport.

Amenities: Enjoy a complimentary hot breakfast every morning. Stay connected with free Wi-Fi and cable TV in every room, along with convenient tea and coffee-making facilities.

Facilities: Keep up with your fitness routine at the on-site fitness center, or take care of business at the business center. With a 24-hour reception and a launderette available, your needs are always met.

Book your stay at Holiday Inn Express Hotel & Suites Columbus Southeast now for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in; must minimally be 21 years old. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in; Additional charges may apply.

The property charges a refundable deposit of USD 30 at time of check-in (authorization can last up to 30 days depending on the financial institution).

PLEASE NOTE THE POOL IS CLOSED FOR RENOVATION JANUARY 1ST, 2021 - AUGUST 30TH, 2021. The property apologizes for any inconveniences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

7.8
Based on 335 reviews
Cleanliness: 6.01
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
K
Kanesha • solo_traveller • us
1
I’ll never stay there again
Pros:

I loved the location it’s close to a lot of restaurants and two grocery stores

Cons:

The customer service. I was charged 500$ for a comforter that was still in the room AFL back behind the baseboard in the bed. Before they charge anybody for anything they should double check before they say something is missing.

2026-09-14 • via Nuitee
J
Joseph • extended_group • us
3
2026-09-08 • via Nuitee
E
Emma • extended_group • us
1
Pros:

The breakfast was fresh and tasted very good. The bed was comfortable, and the environment was quiet.

Cons:

Thermostat in my room was broken even though there were extra rooms available they refused to place us in a different room that would be more comfortable. They did not even come into the room to look at the issue. Along with this despite having proof of payment in my hand they claimed that I did not pay and made me pay for the room a second time.

2026-07-19 • via Nuitee
M
Maksim • couple • ba
1
2026-07-12 • via Nuitee
S
Shorte • solo_traveller • us
10
Pros:

The bed was so comfortable! The staff was so kind!!

Cons:

They are remodeling and I wasnt aware til we got there, but it looks really good so far!

2026-07-05 • via Nuitee
M
Megan • extended_group • us
7
2026-05-30 • via Nuitee
M
Melissa • couple • us
10
Quick check in, clean comfortable room, excellent breakfast, hot showers and friendly staff. Close to all the fast food
Pros:

Clean, comfortable and friendly service

Cons:

Under construction but upgrades need to happen

2026-05-19 • via Nuitee
C
charlotte • solo_traveller • gb
9
2026-05-03 • via Nuitee
P
Payne • solo_traveller • us
10
2026-04-29 • via Nuitee
C
Chelsea • solo_traveller • us
10
Pros:

Great location, quite environment, friendly staff and one of the cleanest hotels I have ever stayed in.

Cons:

Only 1 working entrance in and out of the establishment.

2026-04-19 • via Nuitee
N
Nichole • family_with_children • us
2
2026-04-07 • via Nuitee
A
Agnes • family_with_children • us
6
Pros:

The room being clean was very important

Cons:

I didn't like that the security latch didn't work and unfortunately the door had a Gap in it very Disappointing for me so I had to use my security door bar so that I could sleep well. Other than that I would stay again but not in that room 218

2026-03-29 • via Nuitee
J
James • extended_group • us
6
Was a quick trip so it was alright but would not book it for a longer stay
Pros:

Great location, room was spacious and comfortable

Cons:

Property was under remodel and pool and fitness center were closed. Hotel charged me $150 twice as a security deposit, once when I checked in and another time at 3 am. Check in one cleared in a day, the 3am charge took 8 days to be refunded. When I questioned at checkout no body could except plain to me the second charge or even verify it.

2026-03-28 • via Nuitee
M
McCartney • solo_traveller • us
7
2026-03-23 • via Nuitee
D
Decurtis • family_with_children • us
5
2026-03-20 • via Nuitee
V
Venable • couple • us
1
It was horrible in a rip off
Pros:

I didn’t like anything about the property

Cons:

That I was Told I am not allowed to have any family visit me

2026-03-20 • via Nuitee
A
Aubrey • couple • us
10
2026-03-05 • via Nuitee
R
Raeshuan • family_with_children • us
10
2026-02-27 • via Nuitee
B
Basit • couple • us
9
Pros:

Breakfast was good

2026-02-27 • via Nuitee
C
Chriss • family_with_children • us
9
What I expected
Pros:

Check in with Ahmed seamless. Very friendly & accommodating.

Cons:

No boiled eggs

2026-01-20 • via Nuitee