Days Inn by Wyndham West Rapid City

Hotels
•
Days Inn
4.6 (636 reviews)
725 Jackson Boulevard , Rapid City , US
+1 605-343-6040

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location praised by multiple guests
Some guests noted friendly/accommodating staff
A few clean/remodeled rooms reported
Breakfast described as nice by some
Working air conditioning and comfortable beds reported
Cons:
Frequent reports of dirt, mold, stains, bed bugs and cockroaches
Rooms and property described as rundown and poorly maintained
Multiple complaints of rude or incompetent front-desk staff
Broken fixtures, holes in walls, taped furniture, falling ceilings
Price hikes and poor value for money; unresolved security deposit issues
Noise from neighbors and sketchy surrounding area reported

Categories

Cleanliness
2.8
Predominantly negative: multiple reports of bed bugs, mold, stains, dirty bathrooms, not cleaned daily, and general filth.
Service
5.2
Mixed: several mentions of rude or incompetent desk staff and phone distractions, but some guests reported friendly, accommodating staff doing their best.
Location
8
Mostly positive mentions of location and 'emplacement' as a redeeming factor; a few reviews cited a sketchy or wrong area but overall location was frequently praised.
Room Quality
3.2
Generally poor: reports of rundown rooms, broken fixtures, holes in drywall, taped furniture, falling bathroom ceiling, mold, and cockroach remains.
Amenities
4.2
Underwhelming/minimal: basic amenities (A/C worked) noted by some, but others reported missing/broken fixtures and limited offerings.
Value for Money
4
Below average: complaints about price hikes (large increase on holiday weekend) and reports of not feeling the stay was worth the cost.
Food and Beverage
4.1
Mixed: some guests enjoyed breakfast, while others found breakfast lacking or criticized food/service.
Overall Experience
5.3
Overall negative-leaning: many guests reported serious issues (cleanliness, room condition, service lapses) though location and occasional friendly staff mitigated the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Amenities
Located in the Black Hills of South Dakota, Days Inn West offers a comfortable stay with free Wi-Fi, cable TV, and tea/coffee facilities in each room.

Leisure and Recreation
Guests can enjoy the seasonal outdoor pool, fitness center, and proximity to Meadowbrook Golf Course for leisure activities.

Nearby Attractions
With Mount Rushmore National Monument just 25 miles away and Rapid City Regional Airport a short drive, exploring the area is easy and convenient.

Book your stay at Days Inn West now for a delightful experience in Rapid City!

Important information:

Pets are allowed in designated pet rooms only - up to 2 per room maximum - $15.00 plus tax, per night for each pet. Security Deposit required at check-in: up to $250.00 - contact property direct for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Guest Reviews

4.6
Based on 636 reviews
Cleanliness: 2.8
Service: 5.2
Location: 8
Room Quality: 3.2
Amenities: 4.2
Value for Money: 4
Food and Beverage: 4.1
Overall Experience: 5.3
S
Sandi • family_with_children • us
10
Pros:

Remodeled, clean, great service, breakfast nice.

2026-10-30 • via Nuitee
V
Valerio • family_with_children • us
8
2026-10-28 • via Nuitee
Z
Zachary • family_with_children • us
2
Cons:

Customer care staff was rude. Talking on his phone loudly anyone near would be disturbed.

2026-10-26 • via Nuitee
T
Thorsten • solo_traveller • de
5
Das Hotel ist am falschen Ort.
Pros:

Das Bad war total super. Ich hatte den Eindruck, ich würde der erste sein, der es benutzt. Es war wie neu.

Cons:

Als ich dort ankam, verspürte ich das Bedürfnis, sofort weiterzufahren. Der Blick aus den beiden Eingängen zeigte eine Trostlosigkeit.

2026-10-21 • via Nuitee
L
Leen • solo_traveller • be
10
Topkeuze
Pros:

Rustige ligging vriendelijke mensen goed ontbijt

2026-10-14 • via Nuitee
K
Kassandra • family_with_children • us
1
Never again!
Pros:

The first room had bed bugs. 2nd room had a broken door latch, holes in dry wall, chair was ducked taped together, ceiling in bathroom falling down, mold in window sill. Stains dripping down hall wall.

Cons:

Everything

2026-10-13 • via Nuitee
R
Robert • solo_traveller • us
2
One of the worst ever
Pros:

Not much the place is a dive

Cons:

Everything is rundown, carpet, wallpaper, picture frames are broken and twisted to very dated and moldy

2026-10-08 • via Nuitee
4
4UNTY • solo_traveller • au
10
Pros:

Customer service & clean room

2026-10-08 • via Nuitee
J
Jessica • couple • us
2
2026-09-19 • via Nuitee
C
Courtney • solo_traveller • us
6
The staff were incredibly kind and doing the best with what they had to work with.
Pros:

The property was adequate if shabby.

Cons:

The lobby is really run down.

2026-09-17 • via Nuitee
D
Domingo • solo_traveller • us
7
2026-09-15 • via Nuitee
A
Angel • couple • us
3
Disappointing
Pros:

Pretty much it was all bad.. won’t be going back again ever

Cons:

Bigger rooms and get rid of the horrible smell in that place

2026-09-15 • via Nuitee
S
Skarja • couple • us
4
2026-09-14 • via Nuitee
C
Christy • couple • us
2
Pass on this one
Pros:

This location is very old, dirty, and outdated.
We checked in and it was the longest check-in I’ve ever experienced in my life. It was very chaotic. Nobody seemed to know what was going on. It was very late at night. By the time we got to our room, all we did was head to sleep and the next morning, I noticed there was stains all over the wall, the bathroom was dirty.
Yuck. You get what you pay for.

Cons:

The property was dirty and outdated. The ceiling fan in the bathroom was exposed with no cover over it. The wall was dirty with look like old dried blood. It was disgusting.

2026-09-13 • via Nuitee
T
Thurman • solo_traveller • us
5
Not good
Pros:

Very outdated and upkeep not maintained. And a sketchy area of town

Cons:

Pretty much everything

2026-09-10 • via Nuitee
H
heather • couple • us
2
Accommodations were minimal. They raised the prices by like 500% on a holiday weekend. Drapes were not attached, bathroo
Pros:

It was the only available hotel in a 100mile radius

Cons:

Man working the desk was mostly on his phone. Asked me three times if I had pets.

2026-09-07 • via Nuitee
R
Ralph • couple • us
1
I'm very upset by their incompetency. no one is able to resolve this 200.00 security deposit issue.
Pros:

Nothing

Cons:

They did not and still haven't returned my security deposit, after numerous phone calls these past 30 days. No one I spoke with is competent enough to help, and the manager has never returned my calls.

2026-09-02 • via Nuitee
K
Keldriane • solo_traveller • us
6
Pros:

Price was ok

Cons:

Price n only 1 towel for 2

2026-09-01 • via Nuitee
J
james • extended_group • us
3
2026-09-01 • via Nuitee
A
Athay • family_with_children • us
3
2026-08-31 • via Nuitee