The Ritz-Carlton Jakarta, Mega Kuningan

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (828 reviews)
Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kawasan Mega Kuningan, Jakarta , Jakarta , id

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious and clean rooms
Cons:
No sourdough bread options
Dining area noise level

Categories

Cleanliness
9.35
Overall positive sentiment with mentions of tidy room maintenance.
Service
9.85
Staff are consistently described as polite, attentive, and going above and beyond.
Location
9.35
Positive mentions of the hotel's location in Jakarta.
Room Quality
9.35
Room described as nice, spacious, and clean.
Amenities
9.35
Amenities are mentioned as good and sufficient.
Value for Money
9.35
Guests feel the price reflects the quality of the stay.
Food and Beverage
8.85
Food options are generally good, though improvement suggested for some choices.
Overall Experience
9.75
Overall stay is described as unforgettable and worth it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:21

Property Description

Luxurious Accommodation
The Ritz-Carlton Jakarta, Mega Kuningan offers a lavish stay in Jakarta with its pampering spa, modern gym, and a 30-metre outdoor pool. The air-conditioned rooms feature floor-to-ceiling windows and elegant dark wood furniture, providing a luxurious retreat for guests.

Culinary Delights
Indulge in a culinary journey at the hotel's 2 restaurants. Asia Restaurant offers a wide range of international dishes, while Lobo Italian Bistro serves prime grilled steak and Italian specialties. Guests can savor exquisite flavors without leaving the property.

Relaxation and Convenience
Guests can unwind with body massages and foot reflexology at the spa or make use of the jogging track. For added convenience, the hotel provides a business center. Additionally, services like airport transfers and scheduled shuttles ensure a stress-free stay.

Ready to experience luxury and comfort at The Ritz-Carlton Jakarta, Mega Kuningan? Book your stay now for an unforgettable getaway!

Important information:

The Swimming Pool is Available for Daily Recreation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.4
Based on 828 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.75
S
SeasonedT138 Business Western Australia
10
Look no further
Pros:

This is my second review and the hotel continues to deliver. If you are working in or around the Kuningan area then look no further. Ask for a renovated room with lounge access and you will not/should not be disappointed.

2026-08-08 via Tripadvisor
A
ai468 Solo travel
10
Gem in Jakarta
Pros:

Before traveling, I spent weeks comparing 5-star properties across Jakarta, looking at everything from location and dining options to room size and spa amenities. Ultimately, I decided on The Ritz-Carlton Jakarta, and I can say without a doubt that it was the best decision I could have made.

From the moment my car pulled up to the main entrance, the legendary Ritz-Carlton hospitality was on full display. The front desk team made check-in seamless, welcoming me with warmth, genuine smiles, and a swift process that instantly set a relaxing tone after a long flight. The concierge desk deserves special praise as well, as their insider recommendations, transport arrangements, and attention to detail were top-tier, making navigating the city effortless.

The room itself was stunning, feeling exceptionally spacious, impeccably clean, and elegantly designed with large floor-to-ceiling windows offering great views of the city skyline. What impressed me most was the level of comfort. The plush, cloud-like bed and premium linens made for a remarkably comfortable stay, and despite being in the heart of a bustling metropolis, the room was remarkably quiet. I enjoyed an incredibly peaceful, uninterrupted night’s sleep every single evening. Ah and not to forget the electric toilet!

The dining and wellness experiences were equally exceptional. Every meal was a culinary highlight, featuring a vast and high-quality breakfast spread with a fantastic balance of local Indonesian flavors and international favorites. The restaurant staff were remarkably attentive, anticipating needs before I even had to ask. To top it off, the spa experience was pure bliss. From the serene ambience to the skilled therapists, it was one of the most relaxing treatments I have had at any hotel worldwide and the ultimate way to unwind after a day of travel. The ice bath, hot water plunge pool, changing and relaxation areas were some of the best I've seen.

My research paid off completely. The Ritz-Carlton in Jakarta sets the benchmark for 5-star luxury in the city. If you are looking for flawless service, tranquil accommodations, and world-class dining, look no further.

2026-08-08 via Tripadvisor
M
Miroslaw couple pl
9
Idealny hotel na stop over w Dzakarcie.
Pros:

Wspaniałe śniadanie z dużą liczbą lokalnych potraw. Bardzo ładne i przestronne pokoje. Przyjemny basen zewnętrzny (choć stosunkowo mało
miejsc do leżenia). Bliskość dużego centrum handlowego (10 min pieszo)

Cons:

Horrendalne ceny masażu (w sąsiednim Mariott prawie o połowę tańsze). Kolacja (serwowana w moim przypadku w cenie pokoju) mało różnorodna, za to podana w restauracji na najwyższym piętrze z pięknym widokiem.
Hotel chciał mnie wprawdzie podwójnie obciążyć za pokój (“nie widzieli” płatności dokonanej dzień wcześniej przez booking.com) ale po dłuższej rozmowie wszystko się wyjaśniło i w ramach rekompensaty zawieźli nas bezpłatnie hotelowa limuzyną na lotnisko. Wszystko z klasą.

2026-08-08 via Nuitee
7
768randyn Business Bardstown, Kentucky
10
Best Hotel in Jakarta
Pros:

This Ritz Carlton is the best in the world to me and mostly because of its people. When I come to Jakarta I stay here as much as possible.
The best part is the Cub lounge. I have been all over the world and the Lounge here surpasses every other hotel. The quality of food, layout and especially the people. This trip especially was so good because of Royana and Nafiri. They helped me so much from the time I arrived until I left. They are great ambassadors to the Ritz Carlton team and I want to recognize them specifically.

2026-08-07 via Tripadvisor
H
Hasbul Hadi couple my
10
2026-08-07 via Nuitee
S
Sara couple de
10
So ein schöner Aufenthalt!
Pros:

Die Angestellten des Hotels waren jederzeit so freundlich, hilfsbereit! Wir haben uns sehr wohlgefühlt. Das Fitnesstudio war umfamgreich und schön, die Poolandschaft perfekt zum Entspannen.
Wunderbares Frühstück
Sehr gutes Abendessen
Tolles Bad, große Räume
Danke an Jaya und das ganze Team!

Cons:

Es war alles super

2026-08-05 via Nuitee
T
Thomas solo_traveller gb
10
2026-08-05 via Nuitee
M
Mrwan couple ly
10
Amazing and comforting
Pros:

Amazing hospitality and the place is amazing comfortable and clean

Cons:

I like everything

2026-08-04 via Nuitee
1
113walterv Couples
10
Nice place to recover at the end of our Indonesia trip
Pros:

The perfect place to end our Indonesia roadtrip. Rest and recovery in luxury with a swimming pool, spa and a very nice dinner buffet.

2026-07-29 via Tripadvisor
S
Safari25904305814 Family Australia
2
Unpleasant Stay
Pros:

The hotel shows its age. We stayed at room 1102. Dated decor and layout. The club room has limited choices of drinks and the snacks were looking very sad. The breakfast at Asia restaurant was even worse. Lots of empty displays and slow refills. The restaurant was chaos, messy and dirty. We had our food on the table but no cutlery and had to wait a while for it. We asked for some cloth which took a while as well to arrive and when it finally arrived, we got a very crease one. It’s just disgusting! I feel like we’re staying in 1* hotel instead of 5*. Very disappointed for Ritz Carlton standard! Lucky we’re only stayed for a night!

2026-07-28 via Tripadvisor
A
Ahlam couple sa
10
2026-07-24 via Nuitee
T
Theresia Monica couple id
10
Excellent stay for weekend
Pros:

Hospitality, service & food

Cons:

None

2026-07-23 via Nuitee
N
NATALIA couple ru
8
2026-07-23 via Nuitee
R
Robert extended_group au
10
Geat value for money
Pros:

Great location & rooms were massive!

Cons:

Nothing

2026-07-23 via Nuitee
A
Andre couple id
8
2026-07-23 via Nuitee
M
Memy family_with_children sa
10
2026-07-22 via Nuitee
K
Kawabe solo_traveller jp
10
2026-07-21 via Nuitee
S
Sakina extended_group fr
8
Expérience à refaire dans une autre chambre.
Pros:

Le personnel d’une extrême gentillesse surtout au restaurant du petit déjeuner
L’espace dans la chambre
Le petit déjeuner exceptionnel

Cons:

La porte de la salle de bain fermait mal.
Je ne l’ai pas signalée.

2026-07-21 via Nuitee
D
Diogo couple pt
6
2026-07-21 via Nuitee
M
Muhammad extended_group my
10
Exceptional
Pros:

Everything is perfect

Cons:

The pre authorization cannot be done using debit card

2026-07-20 via Nuitee