The Ritz-Carlton Jakarta, Mega Kuningan

Hotels
The Ritz-Carlton Company, L.L.C
9.4 (739 reviews)
Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kawasan Mega Kuningan, Jakarta , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious and clean rooms
Cons:
No sourdough bread options
Dining area noise level

Categories

Cleanliness
9.35
Overall positive sentiment with mentions of tidy room maintenance.
Service
9.85
Staff are consistently described as polite, attentive, and going above and beyond.
Location
9.35
Positive mentions of the hotel's location in Jakarta.
Room Quality
9.35
Room described as nice, spacious, and clean.
Amenities
9.35
Amenities are mentioned as good and sufficient.
Value for Money
9.35
Guests feel the price reflects the quality of the stay.
Food and Beverage
8.85
Food options are generally good, though improvement suggested for some choices.
Overall Experience
9.75
Overall stay is described as unforgettable and worth it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:21

Property Description

Luxurious Accommodation
The Ritz-Carlton Jakarta, Mega Kuningan offers a lavish stay in Jakarta with its pampering spa, modern gym, and a 30-metre outdoor pool. The air-conditioned rooms feature floor-to-ceiling windows and elegant dark wood furniture, providing a luxurious retreat for guests.

Culinary Delights
Indulge in a culinary journey at the hotel's 2 restaurants. Asia Restaurant offers a wide range of international dishes, while Lobo Italian Bistro serves prime grilled steak and Italian specialties. Guests can savor exquisite flavors without leaving the property.

Relaxation and Convenience
Guests can unwind with body massages and foot reflexology at the spa or make use of the jogging track. For added convenience, the hotel provides a business center. Additionally, services like airport transfers and scheduled shuttles ensure a stress-free stay.

Ready to experience luxury and comfort at The Ritz-Carlton Jakarta, Mega Kuningan? Book your stay now for an unforgettable getaway!

Important information:

The Swimming Pool is Available for Daily Recreation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 660,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 739 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.75
T
Tyrone couple au
10
Wonderful Hotel and Staff
Pros:

Beautiful Hotel, lovely large rooms. The staff were wonderful and the buffet breakfast was great

Cons:

Nothing

2026-05-15 via Nuitee
M
Mutasim couple tr
10
Simply put, a wonderful hotel
Pros:

I would like to thank you very much at the Ritz-Carlton Hotel for the good treatment and generosity of hospitality. It was beautiful days we spent with you. All thanks to the employees from the hotel entrance to the residence rooms for their good treatment, kindness and screen, especially Mr. Mikey, the food manager for his quick response and kindness and Mr. agus sitepu for his kindness and Mrs. / royana rasjad for her kindness. Thank you all and we hope you continue for this wonderful work

Cons:

nothing

2026-05-14 via Nuitee
H
Hatem solo_traveller my
10
2026-05-14 via Nuitee
M
Mutasim couple tr
10
Simply put, a wonderful hotel
Pros:

I would like to thank you very much at the Ritz-Carlton Hotel for the good treatment and generosity of hospitality. It was beautiful days we spent with you. All thanks to the employees from the hotel entrance to the residence rooms for their good treatment, kindness and screen, especially Mr. Mikey, the food manager for his quick response and kindness and Mr. agus sitepu for his kindness and Mrs. / royana rasjad for her kindness. Thank you all and we hope you continue for this wonderful work

Cons:

Nothing

2026-05-14 via Nuitee
M
Mohammed solo_traveller sa
10
Pros:

Every things

Cons:

Every things

2026-05-13 via Nuitee
H
Haziman extended_group my
10
2026-05-13 via Nuitee
T
Tereza couple cz
10
2026-05-10 via Nuitee
S
SALEH solo_traveller sa
3
So sad memories
Pros:

Old hotel

Cons:

Not nice

2026-05-09 via Nuitee
M
Mohammed couple sa
10
2026-05-09 via Nuitee
M
Ming Huang couple tw
10
2026-05-04 via Nuitee
G
George solo_traveller gg
10
Excellent stay at the Ritz
Pros:

Staff were very friend, atmosphere was amazing, a gamelan player in the entrance, me and my partner loved it. Will definitely stay here again during our next visit to Jakarta

Cons:

Nothing i didnt like!

2026-05-04 via Nuitee
C
Chantell solo_traveller nl
10
A dream in Jakarta.
Pros:

Everything from arriving and leaving was amazing. I was early checking in and was welcomed to the club lounge and given pool access. It was so accommodating. At the pool the staff were so lovely, from the moment I came in. The piano and traditional music in the reception feels like a dream. The room I stayed (on lower floor) was massive and although the furnishings were older, in perfect condition!

Cons:

For the full board option, it was only the club lounge not the restaurants and that wasn't clear when booking. But really the club lounge was sufficient anyways. The spa was nice but as with many 5 star hotels overpriced, but still happy I went.

2026-05-01 via Nuitee
S
sweehoonc2024 Business
10
Lovely staff
Pros:

The staff were amazing, so helpful and so friendly. Great breakfast at Asia restaurant. My room was so comfortable.

2026-04-28 via Tripadvisor
H
Halima couple au
10
Pros:

Very clean and well taken care of. The staff were super helpful and attended to everything very quickly

2026-04-28 via Nuitee
P
P3471OIcecilian Business Jakarta, Java
10
BEST BANQUET TEAM EVER!! 😍🔥
Pros:

Kak Rivi & kak Nailla were really kind and friendly. They took initiative to help me while I prepare my company banner before the event starts! They also asked to prepare me and team this healthy breakfast (as I attached here) while I was hectic and not even have a time to think about my breakfast. Their service is not only great, but so lovely and personal 🥰 thank you kaka2, may you both always be blessed and healthy. God bless your sincere heart and excellent service 💙

2026-04-23 via Tripadvisor
F
Flyer28987831934 Solo travel
10
Sunday Sunset Yoga!
Pros:

I joined the Sunday Sunset Yoga session at the poolside for the first time, and I was truly happy with the experience. The instructor, Coach Nico, was incredibly helpful throughout the session. At the end, Bu Sofia also came to make sure everything was safe and comfortable for everyone. It really felt like we were well taken care of, and the whole team was very supportive.

2026-04-21 via Tripadvisor
M
Meander60275621332 Business
10
Great weekend stay
Pros:

Super stay. I had a fantastic weekend staying in one of the club rooms. They took very good care of me. Special thanks to Royanna, Callula and the complete Club team. Hope to be back soon.

2026-04-20 via Tripadvisor
J
jakartarick Business Jakarta, Java
10
Best Hotel in Indonesia
Pros:

One of the great joys , Rendi and Eko the best in the business of travel is returning to a hotel you love. And the Ritz Carlton Mega Kuningan is such a place.
The staff Royana, Deri,Wowor, Leanor, Vania, Herlan
Everyone knows your name and the Executive Lounge

2026-04-19 via Tripadvisor
Q
Q2117RHdannyl Business Kuala Lumpur, Wilayah Persekutuan
10
Fantastic stay
Pros:

Security is good. Breakfast was great. Room is clean and well maintained. Staffs are all friendly.

2026-04-16 via Tripadvisor
D
DavidLeeWK Solo travel Bradford, West Yorkshire, England
10
Exceptional !
Pros:

Excellent stay as usual….and the staff all across the board were amazing. Nothing too much for them to do for you. Special commendation to the whole team at the Executive Business Lounge. The manageress Royana led the whole team well. All the other staff were brilliant too ( Utoyo, Deri, Irwan, Wowor, Jeane, Vania, Gio, Nabila, Nesya, Bapake, Herlan, Basyl ).
Well done and look forward to my next stay at Ritz Carlton.

2026-04-16 via Tripadvisor