Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Excellent breakfast
Helpfulness of staff
Great location
Cons:
Rooms need better cleanliness
Pricing concerns related to value

Categories

Cleanliness
8.49
Mixed reviews; some improvements needed in room cleanliness.
Service
9.96
Consistently praised for kindness and helpfulness of staff.
Location
10
Excellent location, close to major attractions.
Room Quality
9.45
Spacious and comfortable rooms.
Amenities
9.48
Strong amenities, though some minor limitations with plugs.
Value for Money
8.44
Some guests felt pricing was not justified based on room quality.
Food and Beverage
9.49
Breakfast and dinner are described as excellent.
Overall Experience
9.87
Highly recommended, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodation Near Main Attractions

The 5-star Holiday Inn Kraków City Center is a gem located just minutes away from the Main Market Square and the Kazimierz Jewish District. The hotel offers spacious rooms with modern amenities like tea/coffee facilities and free internet access.

Dining Options and Wellness Facilities

Guests can indulge in a delicious buffet breakfast at the hotel's two restaurants, The City and Impresja. For those seeking a workout, the complimentary gym is available. Additionally, the Holiday Inn provides Kosher meal options for a diverse dining experience.

Convenience and Exceptional Service

With air-conditioned rooms, satellite TV, and a minibar, comfort is guaranteed. The 24-hour front desk staff is always ready to assist with any requests, from room service to arranging city tours. Plus, the proximity to Kraków Główny Railway Station adds to the convenience of staying at this upscale hotel.

Ready to experience luxury and convenience in Kraków? Book your stay at Holiday Inn Kraków City Center now!

Important information:

Breakfast is free of charge for children aged 0–11 years when accompanied by at least one adult.

Lunch and dinner are also free when chosen from the Kids’ menu and the child is accompanied by at least one adult who is eating at least one starter or main/large plate from the menu.

This offer only applies to the hotel in which the child’s family is staying and is limited to 4 children per dining family.

Parking is available for PLN 120 per day per car, and PLN 160 per day per van or bus.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 120 per day.

Location

Guest Reviews

9.4
Based on 2227 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.87
T
Trip784715 • Business • Dunfermline, Fife, Scotland
10
Top choice
Pros:

Excellent hotel in a great location for visiting Krakow Old Town, clean well equipped rooms are complimented by a welcoming, enthusiastic staff who made my business trip a pleasure.

2026-07-25 • via Tripadvisor
E
emmahN9317DP • Family
10
City break
Pros:

The hotel had an excellent location, the rooms were modern and clean, the food was great and the staff were friendly and very helpful.

2026-07-25 • via Tripadvisor
B
Bader • solo_traveller • sa
10
Pros:

تعامل الشباب في الإستقبال راقي ومحترمين ومتعاونين شكرا لهم

2026-07-25 • via Nuitee
S
Sattam • couple • sa
8
Pros:

قريب جدا من الساحه كل شي حولك مطاعم اسواق
والغرفه ممتازه

Cons:

لاسي

2026-07-23 • via Nuitee
M
Maria Cecilia • solo_traveller • ae
9
2026-07-23 • via Nuitee
R
Rashed • family_with_children • kw
10
2026-07-22 • via Nuitee
S
Shani • solo_traveller • il
10
Pros:

מיקום מדהים 3 דקות הליכה מהכיכר המרכזית צוות עוזר ונחמד ארוחת בוקר מעולה אם אופציות ללא גלוטן חדרים נקיים ומרווחים ונוחים ממש מלוח ברמה וקרוב להכל עשר דקות הליכה מהרובע היהודי

2026-07-21 • via Nuitee
E
Eira • couple • fi
9
2026-07-21 • via Nuitee
לביא • solo_traveller • il
9
Pros:

מיקום מצויין, הצוות אדיב מאוד.

Cons:

רק מעלית אחת עבדה וחייבו המון על החנייה

2026-07-20 • via Nuitee
A
anurupp2025 • Family
8
Good location
Pros:

Good rooms, good location. Breakfast quality very average

2026-07-19 • via Tripadvisor
M
Mohamned • family_with_children • sa
10
Pros:

فندق جميل قريب من جميع الخدمات في السنتر الموظفين ودوين وسريعين الغرف واسعه

Cons:

الوساده متعبه

2026-07-19 • via Nuitee
S
sarah • couple • qa
10
2026-07-19 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Dobre śniadanie i duże pokoje oraz własny parking.

2026-07-19 • via Nuitee
K
kimpW6854MH • Family • Holden Hill, Tea Tree Gully, Greater Adelaide, South Australia
10
Great room, service and location
Pros:

My sister and I stayed here during our visit to Krakow and it was great. The room, amenities and staff were all excellent, and the location was central, with plenty of eating options nearby.

2026-07-18 • via Tripadvisor
H
henriks697 • Family • Crete
10
The place to be when visiting Krakow, we will definitively come back!
Pros:

Great service, super pleasant and helpful staff, good breakfast and comfortable rooms. We had a great stay! Recommend.

2026-07-18 • via Tripadvisor
A
Amal • family_with_children • ae
7
Pros:

الموقع وقربه من السنتر

Cons:

المكيف كان فيه صوت ولا يعمل جيداً في وحده من الغرف والبركانات غاليه عندهم 120 زلوتي

2026-07-17 • via Nuitee
P
panagiotis • family_with_children • gr
8
2026-07-17 • via Nuitee
A
Abdulla • family_with_children • ae
8
Pros:

استمتعت بالموقع قريب من السنتر ونظيف

Cons:

التاخير فقط في عمل الشيك ان

2026-07-17 • via Nuitee
Łuksz • family_with_children • pl
5
Słabe śniadanie w porównaniu do innych 5* , pościel ma dużo do życzenia, klimatyzacja głośna , wykładziny w pokoju mają
Pros:

Lokalizacja

Cons:

Potrzeba odświeżenia wnętrza

2026-07-16 • via Nuitee
P
postm437 • Solo travel
10
Great experience in every way
Pros:

Great staff, rooms and location. The food was incredible.

2026-07-15 • via Tripadvisor