Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Excellent breakfast
Helpfulness of staff
Great location
Cons:
Rooms need better cleanliness
Pricing concerns related to value

Categories

Cleanliness
8.49
Mixed reviews; some improvements needed in room cleanliness.
Service
9.96
Consistently praised for kindness and helpfulness of staff.
Location
10
Excellent location, close to major attractions.
Room Quality
9.45
Spacious and comfortable rooms.
Amenities
9.48
Strong amenities, though some minor limitations with plugs.
Value for Money
8.44
Some guests felt pricing was not justified based on room quality.
Food and Beverage
9.49
Breakfast and dinner are described as excellent.
Overall Experience
9.87
Highly recommended, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodation Near Main Attractions

The 5-star Holiday Inn Kraków City Center is a gem located just minutes away from the Main Market Square and the Kazimierz Jewish District. The hotel offers spacious rooms with modern amenities like tea/coffee facilities and free internet access.

Dining Options and Wellness Facilities

Guests can indulge in a delicious buffet breakfast at the hotel's two restaurants, The City and Impresja. For those seeking a workout, the complimentary gym is available. Additionally, the Holiday Inn provides Kosher meal options for a diverse dining experience.

Convenience and Exceptional Service

With air-conditioned rooms, satellite TV, and a minibar, comfort is guaranteed. The 24-hour front desk staff is always ready to assist with any requests, from room service to arranging city tours. Plus, the proximity to Kraków Główny Railway Station adds to the convenience of staying at this upscale hotel.

Ready to experience luxury and convenience in Kraków? Book your stay at Holiday Inn Kraków City Center now!

Important information:

Breakfast is free of charge for children aged 0–11 years when accompanied by at least one adult.

Lunch and dinner are also free when chosen from the Kids’ menu and the child is accompanied by at least one adult who is eating at least one starter or main/large plate from the menu.

This offer only applies to the hotel in which the child’s family is staying and is limited to 4 children per dining family.

Parking is available for PLN 120 per day per car, and PLN 160 per day per van or bus.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 120 per day.

Location

Guest Reviews

9.4
Based on 2127 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.87
B
Ben extended_group gb
10
2026-05-29 via Nuitee
Y
Yevhen solo_traveller ua
10
2026-05-29 via Nuitee
N
Nava solo_traveller il
8
2026-05-29 via Nuitee
I
Isidro javier couple es
9
2026-05-28 via Nuitee
P
Paul Andre solo_traveller fr
10
Pros:

Rien a redire
Super personnel très gentil très avenant
Hôtel très propre et très bien situé

2026-05-27 via Nuitee
M
Marcin family_with_children pl
9
2026-05-27 via Nuitee
M
M Carmen extended_group es
9
Espacioso y confortable
Pros:

La ubicación y el tamaño de las habitaciones.

Cons:

Nada especialmente

2026-05-27 via Nuitee
G
Graeme couple gb
8
Just what we needed
Pros:

Good location, comfortable room, let me change the booking date

2026-05-27 via Nuitee
F
Filip couple pl
10
Pobyt był bardzo udany.
Pros:

Świetny hotel w bardzo dobrej lokalizacji. Pokoje były czyste, komfortowe i dobrze wyposażone, a obsługa bardzo miła i pomocna. Atmosfera na plus, wszystko przebiegło bez problemów, zdecydowanie polecam!

2026-05-27 via Nuitee
I
Igor family_with_children pl
10
2026-05-26 via Nuitee
G
Giovanna family_with_children it
9
Pros:

Ottima colazione, vicinanza al centro storico 5min a piedi, ottimi letti

2026-05-24 via Nuitee
B
Bartlomiej solo_traveller pl
10
2026-05-24 via Nuitee
Z
Zdeněk couple cz
9
2026-05-23 via Nuitee
Александр solo_traveller ua
5
Отель для командировочных, для которых состояние номера не важно, ведь за него платит компания. Что не подходит тому кто
Pros:

Росположение

Cons:

Состояние номера

2026-05-22 via Nuitee
Z
Zbigniew extended_group pl
9
2026-05-21 via Nuitee
M
Mohammed couple sa
6
الفندق رائع، لكن بحاجة الى موظفين اكثر احترافية
Pros:

قريب الى سنتر المدينة، النظافة المكان، مواقف داخل الفندق

Cons:

تعامل موظفين الاستقبال غير جيد، الوصول الى الغرف تبدوا اصعب من الفنادق الاخرى،

2026-05-21 via Nuitee
D
Docher couple fr
10
parfait
Pros:

parfait et bien placé à coter de tout

2026-05-20 via Nuitee
S
Shlomo Neeman family_with_children il
10
2026-05-20 via Nuitee
J
Jorge family_with_children pt
8
2026-05-18 via Nuitee
M
Michelle couple us
8
2026-05-17 via Nuitee