Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Excellent breakfast
Helpfulness of staff
Great location
Cons:
Rooms need better cleanliness
Pricing concerns related to value

Categories

Cleanliness
8.49
Mixed reviews; some improvements needed in room cleanliness.
Service
9.96
Consistently praised for kindness and helpfulness of staff.
Location
10
Excellent location, close to major attractions.
Room Quality
9.45
Spacious and comfortable rooms.
Amenities
9.48
Strong amenities, though some minor limitations with plugs.
Value for Money
8.44
Some guests felt pricing was not justified based on room quality.
Food and Beverage
9.49
Breakfast and dinner are described as excellent.
Overall Experience
9.87
Highly recommended, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodation Near Main Attractions

The 5-star Holiday Inn Kraków City Center is a gem located just minutes away from the Main Market Square and the Kazimierz Jewish District. The hotel offers spacious rooms with modern amenities like tea/coffee facilities and free internet access.

Dining Options and Wellness Facilities

Guests can indulge in a delicious buffet breakfast at the hotel's two restaurants, The City and Impresja. For those seeking a workout, the complimentary gym is available. Additionally, the Holiday Inn provides Kosher meal options for a diverse dining experience.

Convenience and Exceptional Service

With air-conditioned rooms, satellite TV, and a minibar, comfort is guaranteed. The 24-hour front desk staff is always ready to assist with any requests, from room service to arranging city tours. Plus, the proximity to Kraków Główny Railway Station adds to the convenience of staying at this upscale hotel.

Ready to experience luxury and convenience in Kraków? Book your stay at Holiday Inn Kraków City Center now!

Important information:

Breakfast is free of charge for children aged 0–11 years when accompanied by at least one adult.

Lunch and dinner are also free when chosen from the Kids’ menu and the child is accompanied by at least one adult who is eating at least one starter or main/large plate from the menu.

This offer only applies to the hotel in which the child’s family is staying and is limited to 4 children per dining family.

Parking is available for PLN 120 per day per car, and PLN 160 per day per van or bus.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 2299 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.87
عبدالرحمن احمد • couple • kw
7
Cons:

الموظفين دقيقون جداً و صعوبه دخلو الغرفه
يعني جد يطولونها عليك على الاقل لو في احد يعرف عربي الفندق واجد ساكنين فيه عرب

2026-08-08 • via Nuitee
A
abdulla • family_with_children • ae
8
Pros:

الموقع والخدمة

2026-08-08 • via Nuitee
G
gerardo • extended_group • it
7
Buono ma non un 5 stelle
Pros:

Struttura molto vicina al centro, pulita camere spaziose

Cons:

Non è un 5 stelle, il frigo bar è vuoto con la sola possibilità di prendere dell’acqua in corridoio da un dispenser nel corridoio.

2026-08-08 • via Nuitee
R
Roudha • family_with_children • ae
8
Pros:

Location

2026-08-08 • via Nuitee
M
Maurizio • couple • it
7
2026-08-07 • via Nuitee
N
Nino • solo_traveller • de
7
2026-08-07 • via Nuitee
J
Jane • family_with_children • ae
8
Pros:

Rooms. Comfort and staff

2026-08-07 • via Nuitee
K
koral • couple • il
10
2026-08-07 • via Nuitee
R
Roxana • solo_traveller • cz
10
2026-08-06 • via Nuitee
אסף • solo_traveller • il
10
2026-08-06 • via Nuitee
D
DOV • solo_traveller • il
9
Pros:

every thing

2026-08-06 • via Nuitee
M
Mey • family_with_children • ae
10
2026-08-05 • via Nuitee
M
Mey • family_with_children • ae
10
2026-08-05 • via Nuitee
M
Mustafa Emre • couple • tr
10
Pros:

Everything is as it should be. There is pretty sufficient everything, not luxury but not scruffy. It felt enough and nice.

2026-08-04 • via Nuitee
A
Arash • solo_traveller • se
8
Pros:

The location was very good. Breakfast was nice.

Cons:

When you go to a 5-star hotel sometime it's nice to have something like a tooth brush or shaving kit at reach in your room. Not to have a small note instead offering you them in case you need them through calling the reception. Some people do not like to reach the reception and I think you have already been charged for this stuff. All in all, it was good but not significantly different from a 4-star hotel.

2026-08-04 • via Nuitee
F
Faisal • couple • sa
10
Pros:

ممتاز جدا مريح ومكانه خطوتين عن السنتر كل شي جنبك
وكذلك تعامل الموظفين جداً راقي

Cons:

لا شي

2026-08-04 • via Nuitee
F
Faraj • family_with_children • ae
10
Pros:

Location was perfect

2026-08-04 • via Nuitee
B
Bati • couple • qa
8
Pros:

يعتبر قريب من السنتر

2026-08-03 • via Nuitee
R
RAN • family_with_children • il
6
2026-08-03 • via Nuitee
T
Turki • couple • sa
9
2026-08-03 • via Nuitee