Holiday Inn Express Winston-Salem by IHG

Hotels
Holiday Inn Express
8.4 (495 reviews)
2520 Peters Creek Parkway , Winston-Salem , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good breakfast options
Convenient location
Cons:
Issues with room reservations
Limited nearby food options

Categories

Cleanliness
8.13
Several reviews praised the cleanliness of the hotel, with mentions of clean rooms and breakfast areas.
Service
8.7
Staff members received high praise for being friendly and helpful.
Location
8.54
The location was frequently noted as excellent, convenient for dining options and event access.
Room Quality
8.29
Rooms were generally described as spacious and comfortable, with minor complaints about mattress firmness.
Amenities
8.22
Amenities received mixed reviews, with a noted absence of a restaurant or bar nearby.
Value for Money
8.38
The price was mentioned as fair for the quality of the stay.
Food and Beverage
8.63
Breakfast options were often highlighted positively, though some variation requests were noted.
Overall Experience
8.3
Overall, guests expressed satisfaction with their stays despite a few logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 03:02

Property Description

Convenient Location and Amenities

Located just off I-40, the Holiday Inn Express Winston-Salem offers easy access to downtown and Wake Forest University. Enjoy a daily hot breakfast bar and free Wi-Fi throughout the hotel.

Comfortable Rooms and Facilities

Relax in dark wood-furnished rooms equipped with cable TV, a microwave, and a refrigerator. Each room includes a coffee maker and ironing facilities. Guests can also unwind in the outdoor pool and whirlpool, or utilize the fitness room and business center.

Nearby Attractions and Medical Centers

Explore Old Salem Museums & Gardens and Wake Forest Baptist Medical Center Hospital, both less than 4 miles away from the hotel.

Book your stay now to experience comfort and convenience at Holiday Inn Express Winston-Salem.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The pool is under maintenance until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INT

Location

Guest Reviews

8.4
Based on 495 reviews
Cleanliness: 8.13
Service: 8.7
Location: 8.54
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 8.63
Overall Experience: 8.3
C
Crystal family_with_children us
10
2026-07-25 via Nuitee
J
Jeannie solo_traveller us
4
2026-07-25 via Nuitee
C
Cecelia couple us
3
Everyone EXCEPT THE MANAGER was willing to help us attend our great uncle’s funeral.
Pros:

The receptionist,Arianna, went out of her way to help us be prepared for my great uncle’s funeral at 11am. She made sure we were fed after 6 hours on the road and contacted her manager for an early check-in. Then the rating went from excellent to terrible.

Cons:

The manager refused to let us check in early despite being told that the funeral was at 11am. We arrived at 8am and waited until 9am to speak to the manager. When she didn’t arrive at 9, Arianna contacted her. There were rooms available but she did not put herself in our position and extend kindness.

2026-07-18 via Nuitee
D
Deanna solo_traveller us
8
Patricia
Pros:

Patricia at the nite desk was the MOST helpful person we have ever had at a hotel. She goes above and beyond, and is the nicest person.

Cons:

breakfast was not good, but it is under rennovation.

2026-07-17 via Nuitee
G
Garcia solo_traveller us
9
Pros:

Todo me gusto pase una bonita noche muy trankila

2026-07-08 via Nuitee
N
Nicole family_with_children us
10
2026-06-17 via Nuitee
J
Jeff couple us
10
Pros:

Easy access, friendly , clean and good breakfast.

2026-06-15 via Nuitee
L
Linda family_with_children us
9
Very pleased
Pros:

Love the staff, room size and the breakfast. Staff very friendly. Breakfast was well labeled and I especially loved the turkey sausage for non pork eaters. I love the new fresh pancake maker. Also very good variety.

Cons:

Time for new sheets and towels. They were good but I can tell a little worn. Sign where elevator is🤣 we walked past it twice 😳

2026-06-11 via Nuitee
T
Tim couple us
10
2026-06-08 via Nuitee
G
Gwendolyn family_with_children us
8
Great stay and would stay again.
Pros:

It was clean and the beds were comfortable.

Cons:

We needed extra towelings and desk clerk was not able to provide any at the time and promised to get us some which were never supplied.

2026-06-08 via Nuitee
V
Veronica family_with_children us
8
2026-06-06 via Nuitee
C
Cornelia family_with_children us
10
Absolutely wonderful!!
Pros:

My sister and I were very well pleased with everything

Cons:

N/A

2026-06-06 via Nuitee
T
Temeka solo_traveller us
10
Pros:

The motel was very clean I love it because yall have dove soap. lol I really did and the water is jus right.

Cons:

It wasn’t the property the surrounding was awful we heard Gunsl shots couple of times. I really didn’t like tht . Other then tht we love the stay very comfortable.

2026-06-02 via Nuitee
P
Paula couple us
7
2026-06-02 via Nuitee
B
Brandi solo_traveller us
6
Pros:

Rooms and staff

Cons:

Pool not open

2026-06-01 via Nuitee
A
Amanda family_with_children us
4
Pros:

The breakfast was good and had several options.

Cons:

Our room had a very distinct smell, and we stayed so our kids could swim in the pool and it was a dark green algae color and unable to swim.

2026-06-01 via Nuitee
J
Jonathan solo_traveller us
7
Pros:

Clean rooms and a nice breakfast

Cons:

Pool wasn't open. Staff told us they were waiting on the heath inspector who was delayed but the pool was dark green with tons of algee like they hadn't even attempted to open it for inspection. Also the bathroom door wouldn't close/latch for it to be able to lock. It was also very warm in the room. The thermostat went down to 68 but the room never made it lower then 71.

2026-05-31 via Nuitee
J
Jeremy solo_traveller us
8
2026-05-15 via Nuitee
E
Eric couple us
10
2026-05-11 via Nuitee
L
Latoya family_with_children us
10
2026-05-11 via Nuitee