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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Chapel/shrine
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Concierge service
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Garage
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Chic Ambience and Modern Amenities
The rooms at Hotel New Grand offer a chic ambience with large windows providing breathtaking views of the ocean or the city. The rooms are well-equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can also enjoy the convenience of a minibar and an en suite bathroom with a luxurious bath tub and toiletries.
Convenient Location and Exceptional Services
Located just a minute's walk from Motomachi-Chukagai Subway Station, Hotel New Grand offers easy access to popular attractions like Yokohama China Town and Osanbashi Pier. The hotel provides exceptional services including massages at the aesthetic salons, a Sundry Shop for gift items, currency exchange, and concierge services. Additionally, guests can store their luggage for free at the bell desk.
Culinary Delights from Around the World
Indulge in a culinary journey at Hotel New Grand with dining options like Le Normandie serving classic French cuisine, Il Giardino offering colourful Italian dishes, and Yugyo-an restaurant providing delicately prepared Japanese meals. Whether you're a food enthusiast or looking to explore different cuisines, the hotel caters to all tastes.
Experience luxury, convenience, and exceptional dining at Hotel New Grand. Book your stay now to create unforgettable memories.
Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.
Guests who wish to use a baby cot need to contact the hotel in advance.
Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.
Please note that the restaurant will only be open for breakfast from 07:00 to 10:00.
A deposit may be required at the property.
Property Policies
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Location
History
位置好，服务非常棒，回复信息也非常及时！
设施有点老旧，但维护的还是很不错的！
スタッフの皆さんの笑顔
なし
スタッフの方々がとても親切で、ホスピタリティがゆき届いている。老舗ホテルのプライドを持って働いていらっしゃる感じがサービスを受ける側にも心地よかった。
朝食がとても美味しかった。立地的に観光しやすかった。
部屋がハーバービューとシティビューの中間の様な場所だったので、少し眺めは残念でした。
Mon hotel préféré à Yokohama ! Le plus beau et luxueux
Rien
コーナーの部屋にアップグレードしたら､眺望が最高でした。
ダウンライトから埃が落ちてきた事が残念でした。それとトイレの便座シートを着ける手間がありました。冬ではないので、着けませんでしたが、初めての経験です。
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