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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Chapel/shrine
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Wine/champagne
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Coffee Shop on site
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Chic Ambience and Modern Amenities
The rooms at Hotel New Grand offer a chic ambience with large windows providing breathtaking views of the ocean or the city. The rooms are well-equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can also enjoy the convenience of a minibar and an en suite bathroom with a luxurious bath tub and toiletries.
Convenient Location and Exceptional Services
Located just a minute's walk from Motomachi-Chukagai Subway Station, Hotel New Grand offers easy access to popular attractions like Yokohama China Town and Osanbashi Pier. The hotel provides exceptional services including massages at the aesthetic salons, a Sundry Shop for gift items, currency exchange, and concierge services. Additionally, guests can store their luggage for free at the bell desk.
Culinary Delights from Around the World
Indulge in a culinary journey at Hotel New Grand with dining options like Le Normandie serving classic French cuisine, Il Giardino offering colourful Italian dishes, and Yugyo-an restaurant providing delicately prepared Japanese meals. Whether you're a food enthusiast or looking to explore different cuisines, the hotel caters to all tastes.
Experience luxury, convenience, and exceptional dining at Hotel New Grand. Book your stay now to create unforgettable memories.
Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.
Guests who wish to use a baby cot need to contact the hotel in advance.
Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.
Please note that the restaurant will only be open for breakfast from 07:00 to 10:00.
A deposit may be required at the property.
Location
Guest Reviews
丁寧な対応ありがとうございます。
お部屋まで荷物を運んでくださり、丁寧に説明をしてくださった点。
クラシカルな雰囲気を残しながら、設備は最新で、ルームサービスのオーダーもネットで出来てスムーズだった点。
当日みなとみらいで花火大会があったが、お部屋からよく見られた。
朝食が美味しかった。娘が卵アレルギーがあり、朝食の卵をお断りしたら、温野菜に変更してくださった点。
チェックアウトの後、ぴったりのタイミングでタクシーを手配してくださった点。
スタッフの対応
部屋の広さ 快適さ 清潔感
ホテル隣接のコンビニエンス
ホテル内にショッピング施設
スタッフが丁寧、ベルボーイ、フロント、清掃、カフェレストラン、イタリアンレストラン、バー、全てのスタッフの方々の仕事っぷりが最高でした。飲食も安くて美味しい。
部屋も海が見える最高の景色でした。
言うこと無し！
ありがとうございました！
特に無し
さすがなホテルでした。特にスタッフの対応は素晴らしい。何もかもが満足でした。
唯一、戸惑ったのはルームサービスがテレビでオーダーする形になっていた事。高齢者には難しいよ。
Close your the port. Central to shops and restaurants. Old world charm. Exceptional service.
the property is a little old, could do with some freshening up.
歴史ある建物をスタッフのホスピタリティ。
ロケーションも最高。
無い。
Excellent location. Wonderful room. Very helpful and friendly staff. Would definitely return
No positives!
全ての対応を迅速にしていただけました。
Immaculate. Great size room with 3 single beds, lovely toiletries, immaculate, great view, exceptional service!
Great location for cruise port.
Nothing!
"由緒あるホテル"と言う感じがとても良かったです。
中庭ご素敵でした💓
特に無し
スタッフ方の対応や笑顔、設備綺麗さ、ホテル全体の清潔さやロケーション、お食事全て素敵なホテルでした。
ありません。
申し分の無いホテルでした。
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