Park Plaza London Victoria

Hotels
•
Park Plaza Hotels & Resorts
8.5 (10502 reviews)
239 Vauxhall Bridge Road , London , GB
+44 333 400 6142

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location for attractions and transport
Friendly, welcoming staff (early room readiness, upgrades)
Comfortable, well-equipped rooms
Good breakfast and food variety
Strong in-room amenities (robes, Espa products, quality coffee machine)
Cons:
Construction/drilling noise during some stays and lack of prior notice
Occasional cleanliness issues (sticky buffet floor, one unclean room, sofa bed not set)
Some rooms show wear and tear and need refurbishment
Isolated service lapse (late-night call) and a food allergy incident

Categories

Cleanliness
7.5
Mixed feedback: several guests report rooms as clean, but there are specific complaints (sticky floor by the buffet, one guest said their room wasn't clean, sofa bed not set).
Service
9
Generally praised as friendly and welcoming (early room readiness, upgrades, helpful staff); one negative instance (late-night call) noted but overall service is strong.
Location
9
Consistently highlighted as excellent — very good for attractions, shows and transport links.
Room Quality
8
Many guests find rooms comfortable and well-equipped (spacious, thoughtful design), though some rooms show wear and tear or need refurbishment and one report of sofa bed not prepared.
Amenities
8.5
Positive mentions of amenities (robes/slippers, Espa products, complimentary water, quality coffee machine, electric blinds) and well-thought-out room features.
Value for Money
9
Described as reasonable priced with good room size and facilities for the cost; multiple guests note good value.
Food and Beverage
8.5
Breakfast regularly praised as rich and enjoyable, but some operational issues (sticky buffet area, one guest had an allergy-related problem with scrambled eggs).
Overall Experience
8.5
Overall very positive with guests willing to return; however, construction noise and a few service/cleanliness lapses negatively affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Accommodations
Park Plaza Victoria Hotel offers modern bedrooms with air conditioning, flat-screen TVs, and complimentary WiFi. Relax in comfort and style during your stay.

Dining Experience
Indulge in the vibrant TOZI Italian restaurant and bar, serving Venetian cicchetti and classic cocktails. The Lounge Bar also offers a variety of drinks, snacks, and coffees for you to enjoy.

Leisure Facilities
Unwind at the Park Plaza Leisure Club with a sauna, steam room, and a fully equipped gym available for guests. Stay active and rejuvenated throughout your visit.

Experience the perfect blend of comfort, convenience, and luxury at Park Plaza Victoria Hotel. Book now for an unforgettable stay!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Breakfast in the room will have an additional cost.
Interconnecting rooms request must be made in advance and are subject to availability.

Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day appliesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 10502 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8.5
K
Karen • family_with_children • gb
10
Fantastic location for a short stay in London -easy to get to attractions and shows
Pros:

Good location,comfortable and child friendly

2026-11-01 • via Nuitee
H
Hanna • family_with_children • gb
9
2026-10-31 • via Nuitee
A
André • family_with_children • at
9
2026-10-31 • via Nuitee
S
Sarah-Louise • couple • gb
10
Fab
Pros:

Clean, good location and room with a well thought out design.

Cons:

Nothing

2026-10-31 • via Nuitee
K
Kári • family_with_children • is
9
Pros:

This is my second stay at the Premier Plaza London Victoria, and I’ll most likely be back again! A lovely hotel with comfortable, not to small rooms at a reasonable price. The staff are friendly and welcoming, and the location is excellent for exploring London.

Cons:

Everything was nice!

2026-10-31 • via Nuitee
G
Gloria • couple • ch
8
2026-10-31 • via Nuitee
R
Rita • family_with_children • ie
8
Cons:

We had a call from hotel staff late in the evening 9.50 pm. As the clocks had just changed would have been 10.50 a day earlier. Woke us up. Small issue really tho. Overall very good hotel.

2026-10-31 • via Nuitee
M
Mohammed • couple • gb
8
2026-10-31 • via Nuitee
A
Ahmed • family_with_children • sa
7
2026-10-31 • via Nuitee
J
Jenny • family_with_children • se
9
Vi är supernöjda!
Pros:

Frukosten var jättebra, många goda alterntiv och vi åt oss mätta varje morgon!

Cons:

golvet var ganska kladdigt och kunde ha moppats bättre runt den kalla buffén

2026-10-30 • via Nuitee
K
Krisztina • family_with_children • hu
7
Pros:

Great location

Cons:

Unfortunately, during our stay at the accommodation, we experienced an unpleasant surprise: drilling work was taking place, which we had not been informed about in advance at all. When we asked about it, we were told that the work would last only one day. However, contrary to this information, the noisy construction work continued almost every day, except for the weekend.

This significantly disrupted our relaxation, and we believe that guests should have been informed about such circumstances before making a reservation. What is particularly disappointing is that the information we were given did not reflect the actual situation.

We feel that this was not fair or acceptable conduct on the part of the accommodation, as we came here to relax and enjoy our holiday, not to spend it surrounded by constant construction noise.

2026-10-30 • via Nuitee
T
Tiziana • family_with_children • it
9
2026-10-30 • via Nuitee
H
Heather • family_with_children • gb
9
Pros:

Robes and slippers, Espa products, complementary water in room. Room ready early on arrival, decor of hotel. Room size

Cons:

View from window

2026-10-30 • via Nuitee
P
Paul • couple • au
8
2026-10-30 • via Nuitee
D
Daša • family_with_children • si
10
Perfect stay
2026-10-30 • via Nuitee
D
Dawn • solo_traveller • gb
10
The best hotel. Comfortable rooms, great location, and a fabulous breakfast!
Pros:

Everything. Such a great hotel with facilities

Cons:

Nothing

2026-10-30 • via Nuitee
R
Rene • family_with_children • at
9
2026-10-30 • via Nuitee
D
Deirdre • family_with_children • ie
8
2026-10-30 • via Nuitee
C
Christina • extended_group • at
10
2026-10-30 • via Nuitee
S
Steffen • family_with_children • de
8
Familienhotel in bester Lage für den Nahverkehr
Pros:

Lage und Personal top! Man ist gespalten, zu einem das Hotel mit Kinder super, da die Zimmer ausreichend groß sind und die Schlafcouch bequem. Das ist aber auch der Nachteil, da sehr viele Familien mit Kindern = teilweise sehr laut und hektisch.

Cons:

Zimmer sehr gut ausgestattet, für Kinder gab es Süßes und Prosecco für die Eltern zur Begrüßung. Personal ist nett. Während des Frühstücks ist es laut und leider liegt teilweise viel auf dem Boden. Der Zimmercheck beim Frühstück sollte verlegt werden, vor den Räumen zum Frühstücken.

2026-10-30 • via Nuitee