Mercure Belo Horizonte Lourdes

Hotels
•
Mercure
8.6 (2920 reviews)
Avenida do Contorno, 7315 , Belo Horizonte , br

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Good overall service
Cons:
Parking fees confusion
Breakfast not included

Categories

Cleanliness
8.81
Positive mentions of cleanliness, but some reviews indicate old facilities.
Service
9.78
General satisfaction with staff, though some issues with external services.
Location
9.82
Several mentions of good location contributing to overall positive sentiments.
Room Quality
8.27
Mention of good room quality, but concerns over old furnishings and lack of amenities.
Amenities
7.8
Negative feedback on breakfast and parking arrangements.
Value for Money
8.26
Mixed reviews on cost relative to what was offered.
Food and Beverage
6.81
Issues reported regarding breakfast pricing and service expectations.
Overall Experience
9.28
General positive sentiment, though specific issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodations

Experience the epitome of luxury at Mercure Belo Horizonte Lourdes, located just 1.5 km from downtown. Bright and spacious accommodations await you, ensuring a comfortable stay during your visit.

Relaxation and Wellness

Unwind and rejuvenate in style at our indoor pool and sauna after a day of exploration. Keep up with your fitness routine at the well-equipped gym, perfect for de-stressing and staying active during your stay.

Gastronomic Delights

Savor delightful moments at our piano bar and restaurant, offering a cozy ambiance for drinks and conversations. Indulge in a culinary journey with our delectable menu options, promising a memorable dining experience.

Book your stay at Mercure Belo Horizonte Lourdes now for an unforgettable and luxurious getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2920 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 9.28
S
Suelen • family_with_children • br
6
2026-05-30 • via Nuitee
M
Marciano • solo_traveller • br
10
2026-05-27 • via Nuitee
P
Patricia • couple • br
10
Pros:

O hotel foi escolhido para ser o local de uma história linda de amor e recomeço.Perdemos nosso animalzinho de estimação e eu estava na praia em Guarapari no ES e Deus me enviou uma página pelo Instagram para mim. (amor.para.recomecar) de um anjinho que perdeu a visão por maus tratos e foi acolhido por eles.Fiquei com a imagem do Zeca em minha mente e comentei com meu marido e minha irmã e ao retornar a minha cidade de origem Campos dos Goytacazes RJ,querendo adotar o Zeca e recebi a aprovação da avaliação que havia preenchido.
A Priscila me ligou e não pensamos 2x.Pegamos a estrada de 550 km e fomos.Foi a melhor experiência vivida!
Obrigada ao hotel por todo apoio!

2026-05-26 • via Nuitee
A
Adriana • family_with_children • br
9
Localização perfeita, com custo benefício excelente!
Pros:

A localização é maravilhosa; quartos confortáveis, café da manhã muito bom; o restaurante japonês Uddon que fica dentro do hotel maravilhoso.

Cons:

Gostaria de toalhas de banho mais confortáveis.
O atendimento da recepção foi bom, mas poderia ser um pouco mais cordial.

2026-05-26 • via Nuitee
J
Jeice • family_with_children • br
10
2026-05-26 • via Nuitee
R
Rivailton • solo_traveller • br
10
2026-05-25 • via Nuitee
G
Geraldo • solo_traveller • br
10
Maravilhoso
Pros:

Conforto e limpeza

Cons:

Gostei de tudo

2026-05-25 • via Nuitee
P
Pablo Cleto • solo_traveller • br
10
Pros:

Quarto com vista muito boa, ótimo espaço, boa iluminação.

Cons:

Estava dormindo dentro do quarto, e a porta foi aberta por um funcionário, mesmo com a indicação de não necessário limpeza.

A cama e travesseiro do quarto são desconfortável. colchão fica longe da cabeceira da cama, deixando um vão entre eles.

2026-05-24 • via Nuitee
P
Pricila • family_with_children • br
4
Ruim.
Pros:

Localização

Cons:

Envelhecido
Ar condicionado não funciona e molhou todo
O quarto.

2026-05-24 • via Nuitee
V
Veras • couple • br
3
Pros:

Lenções empoierados. Café da manhã super caro e com poucas opções quando comparado a outros hoteis.

Cons:

Não gostei do local. Superexploração financeira do viajante comparada ao que o hotel oferece.

2026-05-23 • via Nuitee
J
Jairo Couto • solo_traveller • br
8
2026-05-21 • via Nuitee
K
Keyler • couple • br
8
2026-05-20 • via Nuitee
L
Lecco Zamperlini • family_with_children • br
10
2026-05-19 • via Nuitee
D
Daniel • couple • br
8
2026-05-19 • via Nuitee
T
Teresa • family_with_children • br
9
Pros:

Otimo!

2026-05-19 • via Nuitee
A
Alice • solo_traveller • br
8
Hotel confortável
Pros:

Da limpeza e do conforto

Cons:

De não ter o café da manhã incluído

2026-05-18 • via Nuitee
H
Humberto • extended_group • br
7
Aceitável, mas não chega a ser boa .
Pros:

Espaço e boas camas

Cons:

O banheiro não é bom , toalhas ruins , chuveiro ruim . Não tem água a não ser no frigobar, nem para fazer o café .
Travesseiros ruins

2026-05-18 • via Nuitee
K
Katia • couple • pt
6
Pros:

The breakfast was great.
The location was nice.

Cons:

Degraded facilities

2026-05-18 • via Nuitee
M
Marcio • solo_traveller • br
10
2026-05-17 • via Nuitee
V
VALERIA • solo_traveller • br
10
2026-05-17 • via Nuitee