Mercure Belo Horizonte Lourdes

Hotels
•
Mercure
8.6 (3133 reviews)
Avenida do Contorno, 7315 , Belo Horizonte , br
+55 31 3298-4100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Good overall service
Cons:
Parking fees confusion
Breakfast not included

Categories

Cleanliness
8.81
Positive mentions of cleanliness, but some reviews indicate old facilities.
Service
9.78
General satisfaction with staff, though some issues with external services.
Location
9.82
Several mentions of good location contributing to overall positive sentiments.
Room Quality
8.27
Mention of good room quality, but concerns over old furnishings and lack of amenities.
Amenities
7.8
Negative feedback on breakfast and parking arrangements.
Value for Money
8.26
Mixed reviews on cost relative to what was offered.
Food and Beverage
6.81
Issues reported regarding breakfast pricing and service expectations.
Overall Experience
9.28
General positive sentiment, though specific issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodations

Experience the epitome of luxury at Mercure Belo Horizonte Lourdes, located just 1.5 km from downtown. Bright and spacious accommodations await you, ensuring a comfortable stay during your visit.

Relaxation and Wellness

Unwind and rejuvenate in style at our indoor pool and sauna after a day of exploration. Keep up with your fitness routine at the well-equipped gym, perfect for de-stressing and staying active during your stay.

Gastronomic Delights

Savor delightful moments at our piano bar and restaurant, offering a cozy ambiance for drinks and conversations. Indulge in a culinary journey with our delectable menu options, promising a memorable dining experience.

Book your stay at Mercure Belo Horizonte Lourdes now for an unforgettable and luxurious getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Location

Guest Reviews

8.6
Based on 3133 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 9.28
S
Sábatha • solo_traveller • br
9
Pros:

Fui muito bem atendida. Funcionários solícitos!
Quarto com bom tamanho. Limpo!!!
Sem considerações! Excelente custo benefício

2026-08-29 • via Nuitee
J
John • solo_traveller • au
8
Pros:

Location and we have sentimental connection as it is where we first met.

Cons:

Nothing specific

2026-08-29 • via Nuitee
F
Fernanda • couple • br
8
2026-08-29 • via Nuitee
M
Marcelo • couple • br
7
Se não fossem os problemas relatados acima, hospedariamos novamente.
Pros:

Otimo Café da manha

Cons:

Demora tanto no Check in quanto no check out.
Elevadores congestionados

2026-08-29 • via Nuitee
L
Luciana • extended_group • br
10
2026-08-29 • via Nuitee
S
sami • family_with_children • br
5
2026-08-27 • via Nuitee
T
Tiago • couple • br
9
2026-08-27 • via Nuitee
M
maria olivia • family_with_children • br
10
Muito boa
Pros:

Limpeza

Cons:

Nada

2026-08-27 • via Nuitee
D
Dayane • couple • br
1
Tem hotéis melhores no mesmo preço com café da Alba já incluso
Pros:

Somente as camas confortávamos mais na Vale a pena pelo valor da diária só isso aproveitar

Cons:

O vão-te muito alto sem café da amanhã

2026-08-26 • via Nuitee
L
Leandro • family_with_children • br
4
Decepcionado
Pros:

Localização boa, do restante deixou a desejar e muito

Cons:

Atendimento, café da manhã, tratamento dos funcionários

2026-08-26 • via Nuitee
F
Felipe • couple • br
9
Relaxante
Pros:

Acomodação (Quarto) muito bom não tenho o que questionar.

Academia bem completa, vale muito a pena.

Cons:

Agora o que eu não gostei foi a questão da internet que ficamos sem durante (4 Dias ) desde o check in até o check out, isso para mim foi um absurdo, eu tive que ficar roteando do meu celular, ao solicitar por telefone fomos informados que não teria T.I durante o final de semana, e nos foi enviado a Manutenção que colocou um Wi-Fi alternativo porém sem sucesso também, essa foi a parte que não foi legal na nossa estadia.

Na recepção são duas pessoas para fazer bastante check in e check out isso acaba demorando de 3 a 5 minutos aguardando.

2026-08-25 • via Nuitee
G
Gustavo • family_with_children • pt
7
2026-08-24 • via Nuitee
N
Navarro • couple • br
6
Pros:

Localização apenas

Cons:

Quarto precisa de manutenção, não tem uma tomada ou interruptor ao lado da cama, travesseiros ruins. Café da manhã caro, estacionamento cara, estadia cara, enfim, aquela imagem de hotel velho que cobra caro

2026-08-24 • via Nuitee
J
Joaquim • extended_group • br
5
2026-08-24 • via Nuitee
E
Eliardo • couple • br
2
Nao vale o valor investido.
Pros:

Localização

Cons:

Quarto sujo, chuveiro ruim e mofo no banheiro!

2026-08-23 • via Nuitee
E
Eva • extended_group • de
9
Great stay, highly recommend
Pros:

The staff were very nice. They accommodated our requests to keep the same room even though we were three people coming and leaving in different days. We had everything we needed in our room, the location was great. We tried the breakfast which was also very good.

Cons:

If you only speak English, it might be a bit difficult to communicate with some of the staff for any specific requests or clarifications. But they are still very nice and ready to help.

2026-08-22 • via Nuitee
A
Alessandro • extended_group • gb
9
2026-08-21 • via Nuitee
M
Marcos • extended_group • br
9
Conforto e tranquilidade, com excelente atendimento.
Pros:

Do conforto das camas. Da ducha com volume de água. E do atendimento dos funcionários.

Cons:

Um pouco de dificuldade para manejar o ar-condicionado. Pareceu sempre ficar na mesma temperatura. Mas talvez o problema seja eu mesmo.
Entendo que o valor do café da manhã poderia ser mais razoável. R$ 89 me pareceu um tanto salgado!

2026-08-21 • via Nuitee
S
silvia • solo_traveller • br
8
Bom
Pros:

Localização, café da manhã bom, muito confortável

Cons:

Acho o preço alto pelo que ele propõe.

2026-08-21 • via Nuitee
P
paulo • couple • br
6
2026-08-21 • via Nuitee