Mercure Belo Horizonte Lourdes

Hotels
•
Mercure
8.6 (3084 reviews)
Avenida do Contorno, 7315 , Belo Horizonte , br
+55 31 3298-4100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Good overall service
Cons:
Parking fees confusion
Breakfast not included

Categories

Cleanliness
8.81
Positive mentions of cleanliness, but some reviews indicate old facilities.
Service
9.78
General satisfaction with staff, though some issues with external services.
Location
9.82
Several mentions of good location contributing to overall positive sentiments.
Room Quality
8.27
Mention of good room quality, but concerns over old furnishings and lack of amenities.
Amenities
7.8
Negative feedback on breakfast and parking arrangements.
Value for Money
8.26
Mixed reviews on cost relative to what was offered.
Food and Beverage
6.81
Issues reported regarding breakfast pricing and service expectations.
Overall Experience
9.28
General positive sentiment, though specific issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodations

Experience the epitome of luxury at Mercure Belo Horizonte Lourdes, located just 1.5 km from downtown. Bright and spacious accommodations await you, ensuring a comfortable stay during your visit.

Relaxation and Wellness

Unwind and rejuvenate in style at our indoor pool and sauna after a day of exploration. Keep up with your fitness routine at the well-equipped gym, perfect for de-stressing and staying active during your stay.

Gastronomic Delights

Savor delightful moments at our piano bar and restaurant, offering a cozy ambiance for drinks and conversations. Indulge in a culinary journey with our delectable menu options, promising a memorable dining experience.

Book your stay at Mercure Belo Horizonte Lourdes now for an unforgettable and luxurious getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Location

Guest Reviews

8.6
Based on 3084 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 9.28
L
Leone • couple • br
10
Dias muito bons
Pros:

Bem localizado

Cons:

Tudo bom

2026-08-08 • via Nuitee
A
Adelmo • couple • br
8
Boa
Pros:

Não prestei atenção que o café da manhã não estava incluido. Se tivesse visto teria escolhido outro hotel mesmo nivel, que já usei, com preço mais vantajoso incluindo café da manhã

2026-08-08 • via Nuitee
L
Larissa • extended_group • br
10
2026-08-08 • via Nuitee
J
Jose Carlos • couple • br
8
2026-08-07 • via Nuitee
R
ricardo • solo_traveller • br
3
hotel que propaga glamour e entregou basiquinho. não vale o custo-beneficio
Cons:

quarto antigo com iluminação branca (hospital), sem meia luz indireta, sem abajur, banheiro velho, toalhas muito usadas, toalhas gastas, chuveiro pouca agua, fraco.

2026-08-07 • via Nuitee
J
Júlia • extended_group • br
10
Pros:

Tudo

2026-08-07 • via Nuitee
A
Altieri • solo_traveller • br
5
2026-08-07 • via Nuitee
R
Rubia • solo_traveller • br
10
2026-08-07 • via Nuitee
V
Valéria • couple • br
8
Muito bom
Pros:

Estava tudo muito limpo
Muito bem arrumado
E confortável

Cons:

A ducha do banheiro estava vazando

2026-08-06 • via Nuitee
L
Luiz Alfredo Lima • solo_traveller • br
8
Pros:

Localização.

Cons:

Muito cheio.

2026-08-06 • via Nuitee
E
Evelyn de Kenya • solo_traveller • br
8
Boa
Pros:

Confortável e muito silencioso, café da manhã excelente.
Quarto com tv moderna

Cons:

Baixa iluminação , não tem luz no quarto apenas luminárias ao lado da cama são muito baixas a iluminação.
No quarto também os cabides só consegue usar no armário, até saem, para passar ferro em roupas fica ruim não tem apoio para pendurar. Fui para um evento e tive dificuldade em me arrumar devido essas questões.

2026-08-05 • via Nuitee
E
Evelyn de Kenya • couple • br
9
2026-08-05 • via Nuitee
A
ALESSANDRA • couple • br
10
Confortável e tranquila
Pros:

De toda a estrutura do quarto

Cons:

Nada a reclamar

2026-08-05 • via Nuitee
H
hcjpires • solo_traveller • br
1
Pros:

Vista

Cons:

Cama separada... duchinha nao funcionava. Chuveiro nao relaxa bem... ou era fervendo ou era gelado. Péssimo secador. A luz principal nao funcionava.

2026-08-04 • via Nuitee
N
Nóbrega • solo_traveller • br
10
2026-08-04 • via Nuitee
H
Haroldo • solo_traveller • br
8
2026-08-04 • via Nuitee
H
Haical • couple • br
7
Cons:

Exaustor do banheiro não funcionando e o ar condicionado muito barulhento.

2026-08-04 • via Nuitee
M
Marcio • couple • br
8
foi muito bom, entretanto não prestei atenção que o café da manhã não estava incluido. Saí e fui no
Pros:

Olá, esqueci meu monitor do computador e depois no retorno guardaram direitinho e já está comigo. Muito obrigado.

Cons:

fila na recepção

2026-08-04 • via Nuitee
R
Ricardo • solo_traveller • br
7
2026-08-03 • via Nuitee
J
Juliane • couple • br
3
Desorganização
Pros:

Localização

Cons:

O hotel não lhe oferece segurança, não confere quando se pede a cópia da chave do quarto. A internet é ruim. A limpeza é falha.
Muito barulhento. Um hóspede cantou e tocou violão ás 3 horas da manhã . Não atende o telefone, sobretudo na madrugada.

2026-08-03 • via Nuitee