BEST WESTERN PLUS Apollo Hotel Newcastle

Hotels
Best Western Plus
8.8 (5091 reviews)
290 Pacific Highway, Charlestown , Newcastle , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Bad smells in some areas
Noise from other guests

Categories

Cleanliness
7.91
Clean room but noted bad smells in some areas.
Service
9.38
Staff were friendly and helpful during check-in and check-out.
Location
9.42
Great location with easy access to beaches.
Room Quality
8.37
Spacious and comfortable room, though some noted the need for better furniture arrangements.
Amenities
8.4
Continental breakfast with good variety; pool was clean and relaxing.
Value for Money
8.86
Good value for services provided.
Food and Beverage
8.91
Generally good food with a nice buffet breakfast.
Overall Experience
9.18
Overall stay was enjoyable with few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation with Stunning Views
Best Western Plus Apollo International offers a 4.5-star experience with a restaurant, outdoor pool, and fitness centre. Enjoy free cable TV, garden views, and 1GB WiFi per day.

Convenient Location
Just a short drive from Newcastle's city centre, the hotel is close to Charlestown's shops and dining options.

Relaxing Dining and Facilities
Indulge in Babbingtons Bar & Grill with countryside views and enjoy meals throughout the day. Benefit from free parking, laundry services, and 24/7 reception.

Experience comfort and convenience at Best Western Plus Apollo International. Book now for an unforgettable stay!

Important information:

Please note there is a 1% charge when you pay with a credit card.

Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches.

Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival.

A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room.
A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy.
All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in.

If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form.

Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 5091 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
R
Rebecca couple au
10
Pros:

Staff were friendly and very helpful. Amenities were easily accessible and clean. The room was well presented, modern and well worth the money making a comfortable stay.

2026-05-22 via Nuitee
A
Amanda couple au
10
2026-05-22 via Nuitee
A
Amanda couple au
10
2026-05-22 via Nuitee
M
Milton couple au
10
Hard to leave
Pros:

Our second stay here. Staff welcoming. Rooms comfortable. Restaurant excellent.

2026-05-21 via Nuitee
R
Romanov couple au
6
Pros:

Clean

Cons:

Air con was making rattling noise it ruined the night

2026-05-21 via Nuitee
M
Michael couple au
7
2026-05-21 via Nuitee
L
Lisa solo_traveller au
8
Lovely view
Pros:

I liked the added amenities such as the shampoo and conditioner, the view from the balcony was appreciated as was the in-house movies.

Cons:

The queen bed was too soft.

2026-05-21 via Nuitee
C
Christine couple au
1
Not good
Pros:

The mattress was horrible. My partner and I rolled into the middle of the bed because the mattress was so old. The screen door was old.

Cons:

The mattress

2026-05-20 via Nuitee
S
Sue couple au
9
2026-05-20 via Nuitee
D
David couple au
10
2026-05-19 via Nuitee
L
Lauren solo_traveller au
7
2026-05-19 via Nuitee
K
katrina couple au
10
2026-05-18 via Nuitee
K
Kavita solo_traveller au
5
Basic.
Pros:

Quick availability

Cons:

Cleanliness. Air-conditioning

2026-05-17 via Nuitee
J
Joshua solo_traveller au
6
2026-05-17 via Nuitee
R
Rebecca solo_traveller au
9
2026-05-17 via Nuitee
G
Greg couple nz
9
Nice and easy stay.
Pros:

Friendly staff. Rooms were clean and well appointed. Room service was efficient also.

Cons:

Possibly need more brighter signage to fine the premises.

2026-05-17 via Nuitee
T
Tawa solo_traveller au
9
2026-05-16 via Nuitee
M
Michelle family_with_children au
10
2026-05-16 via Nuitee
E
Ethan solo_traveller au
10
Pros:

Absolutely loved the size of the room I was given. Definitely fit.

2026-05-16 via Nuitee
D
Daomin couple au
10
2026-05-16 via Nuitee