BEST WESTERN PLUS Apollo Hotel Newcastle

Hotels
•
Best Western Plus
8.8 (5359 reviews)
290 Pacific Highway, Charlestown , Newcastle , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Bad smells in some areas
Noise from other guests

Categories

Cleanliness
7.91
Clean room but noted bad smells in some areas.
Service
9.38
Staff were friendly and helpful during check-in and check-out.
Location
9.42
Great location with easy access to beaches.
Room Quality
8.37
Spacious and comfortable room, though some noted the need for better furniture arrangements.
Amenities
8.4
Continental breakfast with good variety; pool was clean and relaxing.
Value for Money
8.86
Good value for services provided.
Food and Beverage
8.91
Generally good food with a nice buffet breakfast.
Overall Experience
9.18
Overall stay was enjoyable with few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation with Stunning Views
Best Western Plus Apollo International offers a 4.5-star experience with a restaurant, outdoor pool, and fitness centre. Enjoy free cable TV, garden views, and 1GB WiFi per day.

Convenient Location
Just a short drive from Newcastle's city centre, the hotel is close to Charlestown's shops and dining options.

Relaxing Dining and Facilities
Indulge in Babbingtons Bar & Grill with countryside views and enjoy meals throughout the day. Benefit from free parking, laundry services, and 24/7 reception.

Experience comfort and convenience at Best Western Plus Apollo International. Book now for an unforgettable stay!

Important information:

Please note there is a 1% charge when you pay with a credit card.

Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches.

Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival.

A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room.
A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy.
All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in.

If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form.

Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.8
Based on 5359 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
D
Debra Jodie • solo_traveller • au
10
Pros:

I came here...when it first opened in 1986 for a Mary Kay Cosmetic function..I thought it was amazing back then...now 40 years later I finally stayed here..meals in the restaurant were great as were the staff

2026-10-17 • via Nuitee
A
Amanda • solo_traveller • au
10
Relaxful, productive , friendly & easy
Pros:

Great hotel , Excellent staff all round. Thanks to Steve & Ash who looked after our corporate event

Cons:

Everything, balcony, restaurant, pool, staff & cocktails. Nothing was a problem

2026-10-17 • via Nuitee
K
Kaye • couple • au
9
Good value in handy location
Pros:

We liked the location because it was handy to a private hospital we needed to use. Although it’s on a busy road the noise proofing is very good. The room ( deluxe queen) was spacious, comfortable and clean. We like there was a balcony with bush views and a screen door which meant fresh air was an option to aircon. There’s an onsite bar and restaurant which was convenient and also room service. We ate in the restaurant and really enjoyed our meals - decent size , tasty and reasonably priced.
Two major shopping centres - Charlestown Square and Kotara are close. Easy parking onsite.
All staff encountered were pleasant and helpful. We would come back.

Cons:

Nothing

2026-10-15 • via Nuitee
V
Vickery • solo_traveller • au
6
2026-10-14 • via Nuitee
A
Andrew • solo_traveller • au
9
A great place to stay.
Pros:

We have stayed before and returning was not a disappointment.
Underground parking is a bonus however the EV chargers had some problems while we were there.

Cons:

It was further out of the town centre than we remembered.

2026-10-14 • via Nuitee
N
Natascha • family_with_children • au
6
Comfortable but did not meet expectations for the price.
Pros:

Room service meals were good, beds were comfy.

Cons:

We had to pay extra for use of a microwave, and for the price we paid overall expectations weren't really met. I've paid less for more on numerous occasions but in saying that it definitely wasn't bad.

2026-10-13 • via Nuitee
T
Troy • couple • au
9
Great overnight stay
Pros:

Nice location. Room and restaurant looks out over bushland. Room clean and comfortable.

2026-10-13 • via Nuitee
K
Katie • solo_traveller • au
8
A very comfortable stay
Pros:

Room was comfortable and clean, staff were friendly and breakfast was great

Cons:

Situated on a very busy road.

2026-10-13 • via Nuitee
H
Helen • family_with_children • ca
9
Pros:

It was quite. Comfortable. Very friendly staff!

Cons:

Large Moths came in. Under the door? We experienced a lot of Moths in New Castle!!

2026-10-13 • via Nuitee
J
Jill • solo_traveller • au
6
2026-10-12 • via Nuitee
K
Katy • solo_traveller • au
9
Pros:

Everything was clean and comfortable.

Cons:

The room had a slight smell of cigarettes
Doors banging, laundry/ cleaners cupboard across from room.

2026-10-12 • via Nuitee
X
Xiomara • couple • au
8
Pros:

Very clean, awesome friendly staff, huge room sizes for the queen room.

Cons:

Breakfast buffet wasn’t very big and didn’t have much variety. No microwaves in rooms. Restaurant/ room service doesn’t have many options

2026-10-12 • via Nuitee
A
Amanda • couple • au
10
2026-10-12 • via Nuitee
D
Darren • family_with_children • au
9
2026-10-12 • via Nuitee
H
Hayley • couple • au
9
2026-10-11 • via Nuitee
D
David • solo_traveller • au
10
2026-10-11 • via Nuitee
J
Jan • couple • au
10
2026-10-11 • via Nuitee
B
Brenton • couple • au
9
Good location close to Newcastle CBD. Eas y to get around.
Pros:

Convenient location to the CBD. Excellent staff, great restaurant. Good rooms.

Cons:

Everything was okay.

2026-10-10 • via Nuitee
I
Ian • solo_traveller • au
9
The location was great for my stay, the service was great and the staff welcoming and ready to assist. There was a smal
Pros:

The location and the cleanliness.

Cons:

I have nothing negative to say about my stay.

2026-10-10 • via Nuitee
J
Jared • solo_traveller • au
8
2026-10-10 • via Nuitee