BEST WESTERN PLUS Apollo Hotel Newcastle

Hotels
Best Western Plus
8.8 (5359 reviews)
290 Pacific Highway, Charlestown , Newcastle , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Bad smells in some areas
Noise from other guests

Categories

Cleanliness
7.91
Clean room but noted bad smells in some areas.
Service
9.38
Staff were friendly and helpful during check-in and check-out.
Location
9.42
Great location with easy access to beaches.
Room Quality
8.37
Spacious and comfortable room, though some noted the need for better furniture arrangements.
Amenities
8.4
Continental breakfast with good variety; pool was clean and relaxing.
Value for Money
8.86
Good value for services provided.
Food and Beverage
8.91
Generally good food with a nice buffet breakfast.
Overall Experience
9.18
Overall stay was enjoyable with few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation with Stunning Views
Best Western Plus Apollo International offers a 4.5-star experience with a restaurant, outdoor pool, and fitness centre. Enjoy free cable TV, garden views, and 1GB WiFi per day.

Convenient Location
Just a short drive from Newcastle's city centre, the hotel is close to Charlestown's shops and dining options.

Relaxing Dining and Facilities
Indulge in Babbingtons Bar & Grill with countryside views and enjoy meals throughout the day. Benefit from free parking, laundry services, and 24/7 reception.

Experience comfort and convenience at Best Western Plus Apollo International. Book now for an unforgettable stay!

Important information:

Please note there is a 1% charge when you pay with a credit card.

Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches.

Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival.

A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room.
A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy.
All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in.

If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form.

Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.8
Based on 5359 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
S
Sian solo_traveller au
9
2026-08-29 via Nuitee
P
Peter couple au
7
2026-08-29 via Nuitee
J
Jesse solo_traveller au
9
Pros:

The room ans staff were fantastic

Cons:

They didnt have facility's for kids to play

2026-08-29 via Nuitee
A
Amanda family_with_children nz
8
2026-08-29 via Nuitee
S
Shelley solo_traveller au
8
2026-08-28 via Nuitee
N
NATALIE couple au
9
Pros:

The beds were so so comfortable!

2026-08-28 via Nuitee
R
Robin solo_traveller au
9
2026-08-28 via Nuitee
K
Kelard Group Pty Ltd solo_traveller au
10
Pros:

The staff were exceptional

Cons:

Nothing

2026-08-26 via Nuitee
N
NOEL solo_traveller au
9
2026-08-25 via Nuitee
P
Paul couple au
8
Overall great place to stay the only thing to fault was there was no exhaust fan in the bathroom
2026-08-25 via Nuitee
D
David solo_traveller au
10
Cons:

No microwave in the room

2026-08-25 via Nuitee
S
Sumarah couple au
8
2026-08-24 via Nuitee
G
GAURAV couple au
1
Don’t waste your money go somewhere else
Pros:

Nothing other than location for me the place is dirty its old the rooms. The walls have marks all over the cleanliness I booked this seeing it was 4 star honestly staying there no would never go there to start with and if you asked my two cents how many stars would I give I Won’t give more than one star that’s my honest opinion yo. Can go read all the so good comments that I also read and got done by staying there must be all paid comments is what I think. Now

Cons:

Nothing other than location for me the place is dirty its old the rooms. The walls have marks all over the cleanliness I booked this seeing it was 4 star honestly staying there no would never go there to start with and if you asked my two cents how many stars would I give I Won’t give more than one star that’s my honest opinion yo. Can go read all the so good comments that I also read and got done by staying there must be all paid comments is what I think. Now

2026-08-24 via Nuitee
C
Connie solo_traveller au
10
Pros:

We love the location as it's very convenient to everything.

2026-08-24 via Nuitee
J
Jodie couple au
9
2026-08-24 via Nuitee
A
Av8rIvo solo_traveller au
10
2026-08-24 via Nuitee
M
Michael couple au
10
2026-08-23 via Nuitee
K
Katrina solo_traveller au
10
Pros:

One of the best hotels experiences we have had. Although only a one night stay, from the moment we walked in the door there was nothing to fault. Rachel at Reception was amazing and made us feel welcome. We went to the room to relax before dinner where we had a drink on our little outdoor balcony. Up to Babbingtons, where Alistair was one of the most attentive wait staff I have ever seen. A lovely dinner, a comfy bed, a hot shower - 10 out of 10

2026-08-23 via Nuitee
Y
Yvonne couple au
8
Pros:

Large room and very comfortable bed

2026-08-23 via Nuitee
B
Barb couple au
10
Everything we could ask for 👍🏼
Pros:

Lovely clean rooms, very very comfortable beds ( my no 1 priority) the staff were very friendly and welcoming ⭐️

Cons:

Nothing not to like

2026-08-23 via Nuitee