BEST WESTERN PLUS Apollo Hotel Newcastle

Hotels
Best Western Plus
8.8 (5319 reviews)
290 Pacific Highway, Charlestown , Newcastle , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Bad smells in some areas
Noise from other guests

Categories

Cleanliness
7.91
Clean room but noted bad smells in some areas.
Service
9.38
Staff were friendly and helpful during check-in and check-out.
Location
9.42
Great location with easy access to beaches.
Room Quality
8.37
Spacious and comfortable room, though some noted the need for better furniture arrangements.
Amenities
8.4
Continental breakfast with good variety; pool was clean and relaxing.
Value for Money
8.86
Good value for services provided.
Food and Beverage
8.91
Generally good food with a nice buffet breakfast.
Overall Experience
9.18
Overall stay was enjoyable with few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation with Stunning Views
Best Western Plus Apollo International offers a 4.5-star experience with a restaurant, outdoor pool, and fitness centre. Enjoy free cable TV, garden views, and 1GB WiFi per day.

Convenient Location
Just a short drive from Newcastle's city centre, the hotel is close to Charlestown's shops and dining options.

Relaxing Dining and Facilities
Indulge in Babbingtons Bar & Grill with countryside views and enjoy meals throughout the day. Benefit from free parking, laundry services, and 24/7 reception.

Experience comfort and convenience at Best Western Plus Apollo International. Book now for an unforgettable stay!

Important information:

Please note there is a 1% charge when you pay with a credit card.

Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches.

Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival.

A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room.
A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy.
All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in.

If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form.

Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.8
Based on 5319 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
K
Kim solo_traveller au
10
2026-08-15 via Nuitee
A
Abbi solo_traveller au
10
2026-08-15 via Nuitee
H
Hayley couple au
9
Fantastic
Pros:

Wonderful no complaints

Cons:

Nothing everything was perfect

2026-08-15 via Nuitee
L
Lauren solo_traveller au
8
Pros:

Convenience

Cons:

Pool not useful in winter

2026-08-15 via Nuitee
J
Jodie solo_traveller au
10
Pros:

....

Cons:

..

2026-08-15 via Nuitee
L
Lauren solo_traveller au
8
Pros:

Clean, helpful staff

Cons:

Bit of a walk to the shopping centre.

2026-08-15 via Nuitee
R
Raymond solo_traveller au
9
Nice place to stay and would recommend it to others.
Pros:

Very clean and comfortable, a huge modern tv with available connectivity to Stan and Netflix. Plenty of free parking on site.

Cons:

The food at night was way too expensive.

2026-08-15 via Nuitee
J
Janice couple au
9
2026-08-14 via Nuitee
C
Cameron solo_traveller au
9
2026-08-14 via Nuitee
T
Tracey couple au
10
2026-08-14 via Nuitee
M
Madison solo_traveller au
9
2026-08-14 via Nuitee
L
Louise solo_traveller au
10
Pros:

The staff were exceptional.
I had a medical procedure amd was finished by 11.30am.
The staff arranged for us to go into the accommodation at that time
I was so grateful as I was in some pain and needed to lie down.
The staff went over snd above the call of duty, and displayed empathy.
Thank you so much

Cons:

Nil

2026-08-13 via Nuitee
I
Ian couple au
8
Met expectations and value for cost
Pros:

Onsite restaurant/undercover free parking/lift access to room

Cons:

Not applicable

2026-08-13 via Nuitee
T
Themis family_with_children au
8
2026-08-13 via Nuitee
C
Catherine couple au
8
A very spacious room with a beautiful bushy outlook.
Pros:

A spacious room with fresh air and a balcony. Lovely bush outlook.

Cons:

The bed was comfy but too hot. The Doona was way too hot and the blanket alternative was not much cooler.

The bath was very high and it was difficult to climb in to take a shower.

2026-08-13 via Nuitee
J
Julie solo_traveller au
9
2026-08-12 via Nuitee
S
Satis couple au
5
Pros:

Rooms were not up to standard.

Cons:

Renovate your rooms very average. Staff were great

2026-08-12 via Nuitee
S
Susanne couple au
10
Will stay again next time traveling
Pros:

Perfect location staying along the highway for a short stop

Cons:

Lots of carpets (allergies)

2026-08-12 via Nuitee
E
Elizabeth extended_group au
9
We had very nice rooms in a great location
Pros:

Nice restaurant...lovely room with forrest view

Cons:

You had to pay for a hot. breakfast, which wasn't even special.

2026-08-10 via Nuitee
S
Sabrah extended_group au
8
Very comfortable and spacious room with a lovely view.
Pros:

The rooms were spacious and staff were very pleasant and helpful.

Cons:

The rooms smelt funky every time we walked back into the room. Staff were kind enough to provide us with air freshener to help with the smell.

2026-08-10 via Nuitee