Laguna Inn and Suites

Hotels
8 (564 reviews)
28742 Camino Capistrano , San Juan Capistrano , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for price
Cons:
Noise from freeways
Some facilities are outdated
Safety concerns regarding check-in process

Categories

Cleanliness
7.96
Room cleanliness was highlighted positively, but some reviews noted issues relating to older facilities.
Service
8.43
Staff provided warm hospitality and were accommodating, enhancing the overall experience.
Location
7.47
Though some concerns were raised about safety and distance from downtown, the area offers good transit access.
Room Quality
7.92
Rooms are generally comfortable and adequately equipped, with some noted concerns about noise.
Amenities
7.95
Amenities were generally well-received, with specific praises for newer improvements.
Value for Money
8.41
Overall perceived as good value for the price, especially in relation to the comfort offered.
Food and Beverage
7.96
No specific mentions were found regarding food and beverage options.
Overall Experience
7.93
Mixed feelings due to some negative experiences, but generally favorable sentiments for budget stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Convenient Location
Situated off I-5, neighboring Saddleback College, and just 3.3 miles from downtown San Juan Capistrano, our hotel offers easy access to key attractions.

Comfortable Accommodations
Our rooms boast ample space, complimentary WiFi, a microwave, refrigerator, cable TV, and a work desk, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can take advantage of our laundry facilities, free on-site parking, and proximity to Mission San Juan Capistrano Historical Landmark, Museum, and Arroyo Trabuco Golf Club.

Book your stay at America’s Best Value Laguna Inn and Suites for a memorable and hassle-free experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 564 reviews
Cleanliness: 7.96
Service: 8.43
Location: 7.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
G
Glen • solo_traveller • us
7
Room was fine, but it is sandwiched between two freeways and train tracks so expect some noise
Pros:

Room and price were good.

Cons:

Noise from freeway and trains

2026-07-01 • via Nuitee
I
Iverson • solo_traveller • us
10
Laguna Inn San Juan Capis.
Pros:

Great location, close to everything we planned to visit!

Cons:

They needed another suitcase caddy.

2026-06-30 • via Nuitee
S
Spindola • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Stefanie • solo_traveller • us
10
2026-06-29 • via Nuitee
L
Lisa • solo_traveller • au
7
Budget accommodation, comfortable rooms & great staff!
Pros:

It’s budget accommodation & was comfortable. The staff were great, very accommodating & friendly!

Cons:

Noise from surrounding freeways.

2026-06-29 • via Nuitee
P
Peter • solo_traveller • us
6
Pros:

Super convenient, nice rooms, good staff, clean and well kept

Cons:

Unfortunately it sits next to 2 freeway and train tracks so it's very noisy. Train is loud and woke me up but slept through second night with sleeping pill

2026-06-25 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-06-25 • via Nuitee
D
David • couple • us
10
Staff was extremely friendly
2026-06-22 • via Nuitee
T
Timur • couple • us
10
2026-06-19 • via Nuitee
J
Joves • solo_traveller • us
10
Pros:

I was able to check in late no problem as I had to wotk late and got a great suite.

2026-06-15 • via Nuitee
J
Juan • couple • us
8
2026-06-15 • via Nuitee
V
Virgil • solo_traveller • us
8
2026-06-15 • via Nuitee
A
Anthony • solo_traveller • us
10
Very comfortable in suite and environment
Pros:

Well maintained
Staff was helpful

Cons:

More parking spaces for guest

2026-06-15 • via Nuitee
J
Juan • couple • us
8
2026-06-13 • via Nuitee
M
Maritsa • family_with_children • us
10
2026-06-08 • via Nuitee
O
Omar • couple • us
10
2026-06-06 • via Nuitee
D
Diana • couple • us
4
Despite its very convenient location, I would not stay here again.
Pros:

It was about a mile from Swanner house, where I was attending a wedding.

When I reserved the room, I was afraid it would be noisy because the hotel backs up to a well-traveled freeway, with freeway ramps crossing overhead, and the main road through San Juan Capistrano is on the front side. I was pleasantly surprised to find that with the AC unit running on “fan”, enough white noise was created that all road noises disappeared. The front desk person who checked us in was very pleasant and welcoming, and the coffee in the morning was very good.

Cons:

The water pipes from one or two other rooms, or maybe from the irrigation system, made a HUGE noise when turned on at 11:30 pm, and woke us up. This continued over the next 30 minutes or so. It sounded like a freight train.

2026-06-02 • via Nuitee
J
Judy • couple • us
10
The guy at the front desk was able to allow us to register early which was bery hrlpful
Pros:

Location was great

2026-05-27 • via Nuitee
P
Palacios • solo_traveller • us
9
2026-05-25 • via Nuitee
N
Nick • couple • us
3
Was good but dirty bath tub jacuzzi
Pros:

Convient

Cons:

Dirty

2026-05-18 • via Nuitee