Hu. Hotel

Hotels
•
Independent
8.2 (404 reviews)
79 Madison Avenue, Memphis, Tennessee, 38103 , Memphis , US
1-901-333-1200

listing image 1
Show all photos
Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room service

Categories

Cleanliness
7.53
Some reviews mentioned cleanliness issues like tired paintwork and dusty furniture.
Service
9
Many reviews praised the staff for being friendly and accommodating, particularly Eboni.
Location
8.54
The hotel is well-located for downtown Memphis, close to Beale Street.
Room Quality
7.99
Rooms are described as old but comfortable, with some issues like a high bed.
Amenities
8.02
Amenities such as the rooftop bar received positive feedback, but coffee facilities were noted as lacking.
Value for Money
7.98
The overall impression of value for money is positive with reasonable breakfast pricing.
Food and Beverage
8.03
Breakfast was described as good value, though not universally tried.
Overall Experience
8.5
Despite some issues, overall guest experiences were positive with a strong inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Experience the charm and elegance of Hu. Hotel, perfectly situated in the vibrant heart of Memphis, just steps from iconic attractions.

Recreation and Relaxation
Unwind and stay active with our comprehensive fitness center, or enjoy stunning views from our charming terrace. Whether you’re here for leisure or business, we have you covered.

Modern Comforts in Every Room
Retreat to one of our 110 thoughtfully designed guest rooms, equipped with refrigerators and rainfall showerheads. Stay connected with complimentary wireless internet and indulge in cable programming for your entertainment.

Event and Meeting Space
With 3,000 square feet of versatile conference space, we provide the ideal venue for your event or meeting. Our dedicated concierge services ensure every detail is taken care of while you focus on making memories.

Don't miss out—secure your stay at Hu. Hotel today for an unforgettable Memphis experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.2
Based on 404 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
D
David • extended_group • au
8
2026-05-23 • via Nuitee
P
PIERRE • solo_traveller • fr
2
ps terrible
Pros:

l'emplacement proche du centre villela.seule personne agréable a été la personne qui nous. accueilli ( cheveux très courts et orange)

Cons:

tout est cheap. et fragile .
moquette sale et très tachee.
les escaliers du parking en face sont innommables ( indépendant de l' hôtel mais proposé et facturé par l hôtel)
petit déjeuner compliqué .
Memphis compliqué .

2026-05-21 • via Nuitee
M
Misa • couple • us
8
Very functional hotel in a convenient location
Pros:

Hu Hotel is a solid 3-star hotel. Clean room, great bed, good towels, many UBS outlets for your electronics. Ample closet space, Iron, etc. Parking facility is across the street ($22per day). Walking proximity to Beale Street. Good bars and restaurants nearby. Walgreens was one block away where you can get water and drinks. Staff were generally very capable and resolved any issues right away.

Cons:

Shower pressure was low. Only one attendant at the check-in counter during busy hours. The check-in counter was so small that only allowed one staff to check us in. The staff was very calm and efficient but it would be better if at least two people were at the counter.

Another negative thing was the carpet stains. The room was clean but the dirty carpet gave the room rundown vibe.

2026-05-20 • via Nuitee
J
James • couple • us
9
Very comfortable
Pros:

Didn’t have it

Cons:

It cost

2026-05-19 • via Nuitee
R
Rene • solo_traveller • us
10
10 out of 10
Pros:

It has its own vibe. It has a lot of amenities in a perfect location with a really friendly staff.

Cons:

I wish you didn’t have to park in a parking garage across the street and that there was actual parking there that would’ve been a little bit more convenient, but not really that big of a problem

2026-05-18 • via Nuitee
C
CARINE • solo_traveller • fr
10
2026-05-18 • via Nuitee
P
Paula • couple • gb
6
2026-05-17 • via Nuitee
S
Sierra • couple • us
9
2026-05-13 • via Nuitee
B
Byron • couple • us
5
My stay was decent
Pros:

The breakfast was decent

Cons:

The hotel was old.Need be remodeled and updated

2026-05-13 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-05-12 • via Nuitee
A
alan • couple • gb
6
For the money I was disappointed with the standard of the hotel. Surprised that there was no hotel bar apart from the ro
Pros:

Friendly and helpful staff. Good location. Good size room.

Cons:

Bathroom was clean but didn’t like the over bath shower. Had to ask for clean towels twice as housekeeping hadn’t left any.

2026-05-12 • via Nuitee
W
Walter • solo_traveller • us
1
2026-05-12 • via Nuitee
Z
Zannia • couple • us
8
It was a nice stay !
Pros:

Nice & Comfy

Cons:

N/a

2026-05-11 • via Nuitee
L
Laquisha • couple • us
10
2026-05-11 • via Nuitee
A
Alfonso • solo_traveller • be
8
2026-05-11 • via Nuitee
B
Benjamin D. from WI • solo_traveller • us
5
Little things add up to an unimpressive stay for the price; I would not stay here again
Pros:

Check in was very easy and very quick. The staff was friendly and helpful, particularly when trying to get into the nearby parking structure (the exterior doors of which lock in the evening, so a code is needed to get into it). My room was spacious, including separate TVs in the bedroom and living area. My room had the styling of a hip hotel, which was nice. It is located in downtown Memphis, centrally located to many sites, including within walking distance to Beale Street and many other attractions. Other attractions are a short drive.

You can choose to pay for parking via the hotel, which is located in a parking structure across the street from the hotel (not connected), but you might be able to find slightly cheaper parking via a parking app, as I did.

My room had nice, big windows, letting a lot of light in during the day. Shower pressure was adequate. The elevator speed and cleanliness were as expected. My bed was very comfortable.

Cons:

This is a hotel in a fairly old building, so the rooms are somewhat run down. The bathroom in my room wasn't all that comfortable, as it had old, cracked tile floor (particularly in the shower, which was a one-person, narrow style shower) and a hole in the ceiling. The couch in the living room area was very worn and uncomfortable.

What you're paying for here is the location. It's a great location! But the cost of a night's stay here is not equivalent to the quality of the room you'll be receiving.

Lastly, the price I was billed was more than the price I was quoted on booking.com; my final bill included a "CC recovery charge" that was not disclosed at the time of booking nor at the time of check-in. I asked them to remove it, but they declined.

2026-05-11 • via Nuitee
B
Barnes • extended_group • us
10
I wish I was at the Hu right now.
Pros:

Ebony is an outstanding representative for your hotel.She is polite,friendly and just amazing. Diamond helped make our stay the very best.All your staff is top -shelf going the extra mile every second of the day.

Cons:

We loved everything.

2026-05-11 • via Nuitee
R
Roxanne • couple • us
10
2026-05-09 • via Nuitee
L
Liang • couple • us
9
It is a nice hotel.
Pros:

Beautiful facility. Especially the rooftop bar. The bartender Zack was very friendly and treat all traveler nice.

Cons:

Price a bit high and not including BF.

2026-05-06 • via Nuitee
V
Vanessa • couple • us
10
Espectacular y el personal 5 estrella
Pros:

Excellent

Cons:

Nada todo está muy bien

2026-05-05 • via Nuitee