Metro Hotel Marlow Sydney Central

Hotels
7.4 (9009 reviews)
431 - 439 Pitt Street , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable pricing
Cons:
Cleanliness issues
Outdated rooms
Poor WiFi

Categories

Cleanliness
6.18
Several reviews highlighted cleanliness issues, including dust and outdated bathrooms.
Service
8.65
Service was generally appreciated, with positive mentions of helpful staff.
Location
9.19
Location was frequently praised, being close to transportation and shopping.
Room Quality
6.14
Rooms were described as basic and outdated, with specific mentions of small size and discomfort.
Amenities
7.17
Amenities received mixed feedback; some aspects were acceptable, others like WiFi were poor.
Value for Money
7.13
Value for money was debated; some felt it was okay for the location despite issues.
Food and Beverage
7.18
Breakfast and food options were described as average.
Overall Experience
7.55
Overall experience reflected a mix of positive and negative feedback, balancing to a moderate rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Convenient Location
Metro Hotel Marlow Sydney Central, situated in Sydney CBD, offers easy access to public transport and is a short stroll from Central Station. Enjoy the vibrant atmosphere with the Capitol Theatre just across the street.

Comfortable Accommodation
Relax in our spacious rooms equipped with air conditioning and tea/coffee making facilities. Stay connected with complimentary WiFi during your stay for work or leisure.

Nearby Attractions
Explore the diverse neighborhood with the hotel nestled on the fringes of Chinatown. Discover Darling Harbour and premier shopping areas within a 10-minute walk. Indulge in a variety of dining options right at your doorstep.

Book now for a delightful stay at Metro Hotel Marlow Sydney Central.

Important information:

All guests must sign the property's Terms of Stay.

Please note that photo ID and a valid credit card in the same name as the booking are required upon check-in.

Please note that a 1.5% surcharge applies for payments with Visa or MasterCard credit cards.

Please note that a 2.5% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 9009 reviews
Cleanliness: 6.18
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
G
Gianni solo_traveller au
7
2026-07-04 via Nuitee
M
Martina solo_traveller au
8
Cons:

Space around toilet was extremely limited

2026-07-04 via Nuitee
S
Sharon extended_group au
10
Pros:

The proximity to every where we needed to go. Room was very clean and comfy.

Cons:

Shower over bath

2026-07-04 via Nuitee
E
Elizabeth solo_traveller au
6
Was a pleasant stay staff very pleasant
Pros:

Was clean

Cons:

Bed uncomfortable

2026-07-04 via Nuitee
S
Sally couple au
9
Had a great stay perfect for a weekend getaway.
Pros:

Location was perfect for the theatre and shopping. Breakfast was good lots of variety. Rooms were clean and quiet.

Cons:

Toilets wear pretty close to the wall in the bathroom so if you’re plus size this could be an issue.

2026-07-02 via Nuitee
V
Vikki couple au
7
Slept really well
Pros:

Location, cleanliness

Cons:

Bathroom needs updating

2026-07-01 via Nuitee
W
Will extended_group au
8
2026-07-01 via Nuitee
K
Kath extended_group au
8
Great location, clean rooms.
Pros:

Very clean, excellent location.

Cons:

Small rooms and the shower was low (even for a short person).

2026-06-30 via Nuitee
N
Norma solo_traveller au
10
I usually stay here when visiting Sydney. Close to Central Station, Paddy’s Markets, Chinatown, Harbourside, trams. Hote
Pros:

Location.

Cons:

Bathroom needed refresh.

2026-06-30 via Nuitee
D
Dumrong extended_group au
7
Good locate
Pros:

Good location close to public transport

Cons:

Bathroom ceiling to low , it’s pretty hard for tall customer

2026-06-30 via Nuitee
W
Wood extended_group au
8
We were very happy with our stay
Pros:

Great location. Friendly staff.

Cons:

Nothing really

2026-06-29 via Nuitee
S
serena family_with_children au
4
Unfortunately, some drunk guests pretty much woke up the entire eighth floor just before 5 am but it’s okay, The police
Pros:

Great location as we were attending the capital Theatre

Cons:

The property/room was clean and tidy and the staff were great

2026-06-28 via Nuitee
T
Tsenimir couple bg
10
2026-06-28 via Nuitee
C
Colleen couple au
10
Perfect place to stay in Sydney.
Pros:

Great location, quick lifts, clean, room made up daily.

Cons:

Nothing

2026-06-28 via Nuitee
J
Jennifer couple au
9
Good value for money
Pros:

Cleanliness and close to the location - theatre.

2026-06-28 via Nuitee
L
Lee-Anne family_with_children au
10
2026-06-28 via Nuitee
P
Patrycja extended_group pl
6
Pros:

Central location

Cons:

Staff not very polite, disturbing every day with messages, dirty mattress in the bedroom, asking to take out rubbish to the bins outside- no bins around- very confusing

2026-06-28 via Nuitee
F
Fiona family_with_children au
8
2026-06-28 via Nuitee
M
Mathew couple au
10
Perfect getaway with all the amenities
Pros:

Location friendly staff and cleanliness

2026-06-28 via Nuitee
R
Relle378 solo_traveller au
8
Pros:

Location

Cons:

Very dated.

2026-06-27 via Nuitee