Metro Hotel Marlow Sydney Central

Hotels
7.4 (9109 reviews)
431 - 439 Pitt Street , Sydney , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable pricing
Cons:
Cleanliness issues
Outdated rooms
Poor WiFi

Categories

Cleanliness
6.18
Several reviews highlighted cleanliness issues, including dust and outdated bathrooms.
Service
8.65
Service was generally appreciated, with positive mentions of helpful staff.
Location
9.19
Location was frequently praised, being close to transportation and shopping.
Room Quality
6.14
Rooms were described as basic and outdated, with specific mentions of small size and discomfort.
Amenities
7.17
Amenities received mixed feedback; some aspects were acceptable, others like WiFi were poor.
Value for Money
7.13
Value for money was debated; some felt it was okay for the location despite issues.
Food and Beverage
7.18
Breakfast and food options were described as average.
Overall Experience
7.55
Overall experience reflected a mix of positive and negative feedback, balancing to a moderate rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Convenient Location
Metro Hotel Marlow Sydney Central, situated in Sydney CBD, offers easy access to public transport and is a short stroll from Central Station. Enjoy the vibrant atmosphere with the Capitol Theatre just across the street.

Comfortable Accommodation
Relax in our spacious rooms equipped with air conditioning and tea/coffee making facilities. Stay connected with complimentary WiFi during your stay for work or leisure.

Nearby Attractions
Explore the diverse neighborhood with the hotel nestled on the fringes of Chinatown. Discover Darling Harbour and premier shopping areas within a 10-minute walk. Indulge in a variety of dining options right at your doorstep.

Book now for a delightful stay at Metro Hotel Marlow Sydney Central.

Important information:

All guests must sign the property's Terms of Stay.

Please note that photo ID and a valid credit card in the same name as the booking are required upon check-in.

Please note that a 1.5% surcharge applies for payments with Visa or MasterCard credit cards.

Please note that a 2.5% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.4
Based on 9109 reviews
Cleanliness: 6.18
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
T
Thomas solo_traveller au
8
2026-08-28 via Nuitee
J
jordan couple au
6
Pros:

The bedroom was a good size and the bed was comfy and with a nice view at least fom my floor. The location was great an close to Public transport and places to eat

Cons:

The wifi on my floor was bad could no connect most of the time and the sginal waas poor at most 1-.2 bars/ The the only time i got more was standing at the room door.

2026-08-27 via Nuitee
J
Jane family_with_children au
9
Pros:

Great friendly staff, held our bags before and after stay ready for our flight.

Cons:

were given towels and hand towels but no face washers.

2026-08-27 via Nuitee
K
Kathleen family_with_children au
7
Great for a short stay within walking distance from Central Train Station
Pros:

For us the location was key. It was within walking distance from Central Train Station as well as across the road from the Capital Theatre which we had tickets for a show. We were also relying on public transport so most of that was available within a block or two from where the hotel was.

Cons:

The shower area was well used and a bit run down. The wifi in our room was particularly poor. At night it was non existent maybe due to all the users? We expected noise to be an issue mostly due to being right in the center of town. The noise from the hallway was more than we expected tho.

2026-08-26 via Nuitee
M
Marcia couple gb
8
average hotel experience but wifi didn't work
Pros:

Nice location, comfy hotel, your average hotel experience.

Cons:

The wifi simply didn't work which was a big problem for someone on a business trip like me. The staff wasn't very helpful or knowledgeable, everyone felt like they were dragging their feet and unwilling to help. It's overall a pretty expensive hotel for an average experience, but i guess that's sydney for you.

2026-08-25 via Nuitee
M
Mamatui family_with_children nc
5
2026-08-25 via Nuitee
M
Margaret extended_group au
6
Was comfortable enough...
Pros:

The location

Cons:

Staff member who booked us in was not very friendly. Bathroom was not ina good state, mold was evident.

2026-08-25 via Nuitee
R
rhea angela couple au
8
2026-08-25 via Nuitee
P
Paul solo_traveller au
9
2026-08-25 via Nuitee
Y
YANLIN family_with_children au
7
2026-08-23 via Nuitee
M
Mandy couple au
7
2026-08-22 via Nuitee
S
Shan Yee couple nz
5
Nil.
Pros:

Good location.

Cons:

WiFi do not stable

2026-08-22 via Nuitee
D
Deirdre extended_group au
7
2026-08-21 via Nuitee
J
Joanna family_with_children gb
5
The location is perfect. The room was quiet. The WIFI was rubbish.
Pros:

Did not have breakfast

Cons:

The WIFI was very disappointing. Kept dropping.

2026-08-21 via Nuitee
M
Marissa solo_traveller au
8
Would definitely stay here again.
Pros:

Excellent location, friendly and helpful staff. Even though things were a little out dated the room was clean.

Cons:

Could update old swollen bathroom cabinetry & improve old mattresses for better comfort.

2026-08-21 via Nuitee
S
Stoimenoff solo_traveller au
9
2026-08-20 via Nuitee
P
Peta family_with_children om
7
2026-08-19 via Nuitee
K
Kim couple au
8
Good overall for our needs - not our first stay here
Pros:

Location - convenience of leaving and picking up bags

Cons:

Room was not ready at 2pm despite that being the correct time for check in

2026-08-19 via Nuitee
J
jodiev865 NONE
4
Convenient, but needs an update
Pros:

The location was convenient, but the bathroom needs an update. The shower is over the bath, with a shower curtain. It was also a bit noisy.

2026-08-17 via Tripadvisor
Y
yelsha7 NONE
6
Wouldn’t stay here again
Pros:

Wouldn’t stay again. I rather pay more and stay at Meriton. Uncomfortable old beds. Everything is so old and outdated. No onsite parking and they say to pay $50 to metro hotel and park at World square, so we did. Then as we exited it said we would have been charged $44 if we paid at the boom gate. So that’s annoying Metro charged us more. There’s a big step up into the bath tub to use the shower. And I nearly hit the roof at 5”7. Not good for very tall people. I was on level 5 and could hear the traffic, can hear others doors slam in the morning as everyone’s leaving. The bathroom sink is tiny with a shelf above it, making it hard to spit your toothpaste out. Needed to tilt my head sideways to get half under the shelf to spit.
There’s also only one hook on the back of the door for towels. And I had to sit nearly sideways to use the toilet because of the half wall that’s there in front of it. I’m not large either just tall.

2026-08-17 via Tripadvisor